Trusted Agent profile · Chesham
★★★★★
359 reviews across 3 platforms
3 Market Square, Chesham, HP5 1HG
Brown and Merry's office in Chesham, at 3 Market Square, is rated 4.2 out of 5 across 359 reviews on three platforms, including 227 Google reviews rated 4.7.
Every review we hold for the Chesham office, from every platform, shown as written. First names only.
5/5
GoogleAlba did an excellent job in helping us find a great new tenant for our property in Chesham. She powered-through the process and left the incumbent agency watching… Her responsiveness and passion have been exemplary and based on this experience, we would certainly recommend Brown & Merry.PositiveResponsiveness, Professionalism
1/5
TrustpilotWATFORD. Abysmal communication and lack of…
Abysmal communication and lack of professionalism left me homeless (with a 5-year-old!!)
5/5
TrustpilotHemel Hempstead branch brilliant
Excellent team. All the staff at the branch were friendly, welcoming and knowledgeable. As new renters moving from student housing they were all willing and happy to help and inform us every step of the way. Stephen in particular was amazing. Thank you hemel beach for finding our first home.
5/5
GoogleBrown and Merry were very helpful and professional throughout my stressful flat sale and I cant recommend them highly enough. Perry, Chris and Charmaine all treated my persistent chasing and stressed outbursts with calmness and patience. Thank you very much!
5/5
TrustpilotAylesbury Brown & Merry
Very helpful and professional . A special thank you to Ed for getting us the sale.
5/5
TrustpilotExcellent Service
Rich Poole supported us throughout the process of my partner and I purchasing our first home, and he was brilliant. He was more than happy to allow us to visit the house on multiple occasions, and always communicated any queries of ours with the seller in a timely manner.
5/5
GoogleFantastic service in relation to the property we are buying through the Chesham office. Tom and Sean are always available and have been very proactive pushing the sale along. Ben has also been great helping us sort our mortgage and building insurance. Top guys and a pleasure to buy through them.
1/5
TrustpilotExtremely unprofessional behaviour.
Extremely unprofessional behaviour.. the employee Nicole literally shouts over the phone and her tone is so rude, you have to chase around for months to get an appointment for repairs..
5/5
GoogleExcellent Agents with a real understanding of the type of property I was looking for. Incredibly flexible and accommodating throughout the whole process and providing of a really high standard of customer service well beyond just "sealing the deal". Thanks go particularly to Megan for her absolutely invaluable support throughout. Highly recommended.
1/5
TrustpilotAWFUL!! WASTE OF TIME
AWFUL!!! DO NOT BOTHER BUYING/SELLING VIA BROWN AND MERRY AYLESBURY. THEY LIE/SLOW/AVOID PHONE CALLS. SOLD US A HOUSE WITH FALSE INFORMATION, WAS FIRST TIME BUYER/NO CHAIN AND WAS READY TO EXCHANGE AND FOUND OUT WAS IN CHAIN AND HAD TO WAIT MONTHS !!
5/5
TrustpilotQuick and efficient service from a…
Quick and efficient service from a young team of professionals who were friendly and very helpful.
1/5
Trustpilotvery awful experience with Chesham…
very awful experience with Chesham Branch. We were going to buy the property which was listed by them in the market. They are extremely slow, not bothered to communicate. We were given false information couple of times. Please please avoid.
1/5
TrustpilotWould give no stars if possible
The worst estate agents I have ever come across. Abysmal customer service and unprofessional ‘agents’.
1/5
TrustpilotAvoid search them up on TikTok
Brown and merry in Watford are top class scammers Claimed to be professional will turn around and steal your money Don’t rent from them Avoid at all cost
5/5
TrustpilotHad Elliot show me the property
Had Elliot show me the property, polite and well mannered went above and beyond for me and my partner
5/5
GoogleAlba Alia her service is excellent hands up. She’s always with you step by step and goes beyond to make sure your satisfied with her service. I wouldn’t use an other agent. She’s 10 star ⭐️. Thanks RickyPositiveResponsiveness
5/5
YellAmóur at Chesham branch
Recently rented a property through Brown and Merry in Chesham. Amóur dealt with all aspects of the tenancy, he was knowledgeable, efficient and nothing was too much trouble, I would thoroughly recommend Brown and Merry Chesham and in particularly Amóur who was a star.....
5/5
TrustpilotWoburn Sands Branch
Great first week of being in contact with the team at the Woburn Sands branch, very knowledgeable and have just viewed my first property - looking forward to working with them to find the right place - Steven
5/5
GoogleAlthough my move was not straightforward, all the staff at Brown and Merry were supportive and persistent in helping me get to where I needed to be. Their advise and support was just what you need as a first time buyer with a million questions
1/5
GoogleVery poor letting service, charged me for a check in inventory which wasn't provided to me until 6 months into the tenancy (void). Have taken more than a month to release deposit which has been agreed by all parties to be released.
5/5
TrustpilotReally helpful and Honest Estate Agent
Really helpful, kind and honest estate agents, highly recommend them we had a complicated chain and they navigated through all the issues really well and took a lot of the pressure of us by dealing with things promptly and efficiently
5/5
GoogleAmazing company I have let my property with them for 2 years now and have never had a problem,always happy to help and very polite.I had a lovely young lady Megan who went out all the way to get me nice people to rent my place
5/5
GoogleSean provided a very good service in our house purchase and arranged for us to view the property a number of times so we could make a decision. Ben provided clear mortgage advice and was always available to answer any questions I had
5/5
GoogleWould like to give Ben Smith at the Chesham branch a mention for all his hard work and dedication to help us get our first home! He was very professional and very good at chasing our solicitor! Highly recommend, can not thank him enough
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Brown and Merry's Chesham office has 359 reviews across three platforms: 227 on Google, 2 on Yell (across the whole business), 130 on Trustpilot (across the whole business).
Brown and Merry Chesham is rated 4.2 out of 5 across all 359 reviews, and 4.7 out of 5 on Google from 227 reviews.
Brown and Merry Chesham, 3 Market Square, Chesham, HP5 1HG.
