5/5
GoogleApurva Patel has given best service
Agent replied · 22 February 2025
Thank you for taking the time to leave us this great 5* review Tushar. Kind regards, Lucy, Customer Relations.
Trusted Agent profile · Chesham
Brown & Merry Chesham reviews
★★★★★
398 reviews across 3 platforms
3 Market Square, Chesham, HP5 1HG, HP5 1HG
Part of Brown & Merry, see every office.
Brown & Merry's office in Chesham, at 3 Market Square, is rated 4.3 out of 5 across 398 reviews on three platforms, including 264 Google reviews rated 4.8.
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Reviews
Every review we hold for the Chesham office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat service & the staff are very helpful, highly recommended
Agent replied · 25 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Leslie Storey. Kind regards Lucy, Customer Relations.
5/5
GoogleCharmaine has been a fantastic agent! Great communication and negotiation skills highly recommend!
5/5
TrustpilotMortgage service
I cannot recommend Brown and Merry's mortgage services enough! Loren Telford who is the Mortgage services manager helped me with my Buy to let Mortgage and is absolutely brilliant, she knows her job inside out, goes above and beyond to deliver. If it wasn't for Loren, I wouldn't of been able to get this buy to let property that I've just purchased. she's amazing and I highly recommend her services to anyone.
5/5
GoogleHuge thanks to Alba and Amour for finding a good quality tenant so quickly! The communication and general level of service were impeccable.PositiveResponsiveness, Professionalism, Value
5/5
GooglePretty simple process, Megan and Louisa were excellent, and I've got myself a nice home, especially as we had to turn this round with a very short deadline
5/5
GoogleRecently had a Valuation with Tom. Found him extremely transparent and informative. Also loved visiting the branch as everyone is so friendly and helpful. When we sell I will definitely be in touch with him and the team again. Cannot rate them highly enough!!
Agent replied · 25 October 2024
Hi Carl, Thanks so much for leaving a review for our Brown and Merry team. We always love to see all feedback and are really impressed to see Tom and the whole team are friendly and helpful!
5/5
GoogleBrilliant service, James, Rayyan and Charmaine were all wonderful and helped me secure the right price for my house. Would definitely use again!
5/5
TrustpilotNadya in Brown and Merry Watford branch
I can not thank enough to Nadya from Watford branch for all her support during our tenancy. She never said NO when we needed her help and she found solutions for absolutely every problem we had. She is extremely hard working, professional, trustworthy, punctual and she will update you with all the information you need every single time.Nadya, thank you very much for everything you did for us! You are brilliant and you offered an impeccable service!
5/5
GoogleAlba was friendly and very helpful during my relocation. She was able to answer any of my questions and did so promptly.
5/5
GoogleAlba has been very professional and helpful in managing my buy to let properties. Even more noteworthy during the difficult period of lockdown.
1/5
TrustpilotMK branch are the worst.
MK branch will require you to work with their mortgage advisor in order to view or make offers for their listings. Most agencies will ask you if you want that and probably will give advantages for those who do so, but specifically asking you to do that over the phone and lie to say the vendor wants that specifically, that's just utterly disgusting.
5/5
GoogleVery good letting agents would definitely reuse.
Agent replied · 25 October 2024
Sandra, thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleLoryn makes the rental process stress free
Agent replied · 22 February 2025
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery happy with the help we got from the whole team. We also used Ben as a morgatge broker and were extremely pleased with him. Everyone made our process of buying a first property so simple! Thank you :-)
Agent replied · 25 October 2024
Hello Nikola, thank you for posting a lovely review for our Brown and Merry Chesham team! We love to hear feedback and we're thrilled that Ben and the team could provide such a simple and helpful service for you!
5/5
GoogleMegan was very professional, friendly and has helped us to find a place to rent and move in quickly. Great service, thank you.
5/5
TrustpilotBrown & Merry Watford - Fantastic
James Townsend at the Watford branch and his team are a pleasure to deal with. I have just completed on a property and have found James to be extremely helpful, professional, knowledgeable with great communication liaising between myself, the vendor and the solicitors to help get the transaction through, I have no hesitation in recommending Brown & Merry Watford and James in particular unreservedly
5/5
GoogleLiam was very professional and guided us well around all of the properties I viewed. I would recommend Brown & Merry. Very professional.
4/5
GoogleWe have just completed our house sale with Brown and Merry after a long, drawn-out saga. Sean showed great patience with us and couldn't do enough to help us get the deal completed. He was supportive and was always available to talk. We dealt with one or two agents before Sean who were not as reliable, so we are extremely grateful for everything he did to support us during a stressful time.
1/5
TrustpilotVery unprofessional
Very disappointed with this Agency , once we put the house on the market we basically never heard from them . Only one call after a week and that’s it . Don’t expect any form of communication from them , we lost 3 months waiting for nothing to happen .
5/5
GoogleTom, we were totally delighted with the professionalism and personal service provided by you and your team during our recent house purchase. We would thoroughly recommend Brown and Merry Chesham as the go to estate agent to sell your home. Many thanks especially to you Tom for going out of your way to support us through a tricky sale. Don’t know what we would have done without you!
2/5
TrustpilotCommunication was non-existent and have…
Communication was non-existent and have friends experiencing the same. Would not use again
5/5
GoogleI use Brown and Merry for lettings and I have founfd their service first class - the lettings manager Megan understands the concept of customer service and keeps me informed as they search for and find new tenants - the whole process is painless and they find tenants in a very short time - they complete all the paperwork , inventories etc very efficiently: I would recommend them highly
1/5
TrustpilotWould not recommend to anyone
Would not recommend to anyone, in fact would recommend to stay clear! Poor experience and unprofessional staff. Just look at ALL the other 1 star reviews, they all have a common theme… go else where.
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Tell us what you need and we'll put you in touch. Brown & Merry Chesham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chesham.
