Every review we hold for the Cherwell office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA review for Shelby Chandler-Wootton as…
A review for Shelby Chandler-Wootton as she was our middle to last contact who helped achieve what we thought was the impossible. She went out of her way to make sure our buyer was getting stuff done. We believe between her and a 3rd party involved with the purchase of our new home, they got this done on time! We thank you so much for pushing our buyer because we soon learnt a few weeks after moving that they had absolutely no interest in living in our old home and have now LET this out thus confirming why it was more stressful waiting on them getting documents sent (they didnt really care it seemed, either too layed back or incompetent). We genuinely thought we were going to lose our buyer 1 week before Completion and by this point, both us and our sellers were already underway with moving and selling items. Shelby did what she could to get this over the line so we thank you!
Pete · 20 December 2025
★★★★★ 5/5
TrustpilotMy interactions during my search for a…
My interactions during my search for a house with Hannah have been so wonderful, and one that needs recognition. Despite the negatives I got from friends regarding how less helpful the chancellor would be for me to find a house, was proven wrong through her and other team members i come across when I visited the office. She was professional and supportive all the way, until a house was found. I am so grateful to the institution and her. God be with you all as you continue supporting the community. Compliments of the season.
Jeune · 19 December 2025
★★★★★ 5/5
GoogleWe are currently in the process of renting a property through Chancellors, and Zsofia Szam MARLA has been exceptionally helpful throughout. From our first viewing, Zsofia has been professional, approachable, and attentive to our needs. She has guided us every step of the way, promptly addressing our questions and keeping us well-informed.
Amin · 16 May 2025
★★★★★ 5/5
GoogleHugo was a superb agent, always happy to answer my thousands of daily questions and find out anything for me he didn’t know. It’s been more than a positive experience, Chancellors consistently went above and beyond.
Sandra · 10 October 2024
Agent replied · 24 October 2024
Thank you so much for your wonderful review, Sandra! We are thrilled to hear about your positive experience with us. His dedication and expertise truly shine in every transaction, and it's fantastic to know he provided outstanding service throughout the process of selling your home. Your satisfaction is our top priority, and we appreciate your high recommendation. If you ever need assistance again, don’t hesitate to reach out!
★★★★★ 5/5
TrustpilotWe were looked after by Jamie woodland…
We were looked after by Jamie woodland and Bradley at the Swindon branch as we were renting a property from them, they were great with communication and I found the Swindon branch very approachable as and when needed. Would recommend
Mark · 1 October 2026
★★★★★ 5/5
TrustpilotGwen has been extremely helpful and I…
Gwen has been extremely helpful and I am delighted that she is my point of contact at chancellors. She has helped me through my rental process and been very attentive in every area.
Holly · 21 November 2025
★★★★★ 5/5
TrustpilotLovely experience
Julia was great to deal with, helping us with viewings. She was friendly, professional and very accommodating with short notice requests. A well organised experience. A delight to deal with and the branch as a whole.
Vanessa · 21 October 2025
★★★★★ 1/5
GoogleBecame apparent that the strategy was to bait & switch. Inflate the offer price to hook you into a contract, try to upsell conveyancing to you for their £500 commission and then drive the offer price down as you get frustrated over time. Consider carefully!
Gerard · 19 December 2025
Agent replied · 23 December 2025
Thank you for letting us know about this Gerard, we are sorry to hear that you are currently frustrated with our service. So that we can look into resolving this for you please contact us at directors@chancellors.co.uk. Thank you.
★★★★★ 5/5
TrustpilotFantastic PM team
The property management team were fantastic. Shana was responsive and dealt with all queries promptly and in professional manner, keeping me regularly updated with progress.
J · 21 January 2026
★★★★★ 5/5
GoogleI highly recommend Ben Somes . Bens customer service is second to none. I was completely impressed with Ben's professionalism and customer service. I would like to thank Ben for securing our new home.
Kindest Regards
Nigel May
Nigel · 26 July 2024
Agent replied · 24 October 2024
Thank you for leaving us this great review Nigel we will be sure to pass this fantastic feedback onto Ben We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleI found my property with help from Zayd, who was extremely helpful and very responsive throughout the whole process. I really felt like I was able to reach out for updates at any time and was very happy with the service!
Hannah · 10 September 2026
★★★★★ 5/5
GoogleZsofia at Bicester Chancellors was such a big help with finding us a new home. As first time renters she guided us through the process and was prompt and helpful at answering any questions we had. If your looking for a efficient and friendly lettings agent I would highly recommend Zsofia.
Emma · 25 October 2023
Agent replied · 24 October 2024
Thank you Emma for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotSo far I have been having a good…
So far I have been having a good experience with Chancellors overall, and recently I received excellent support from Amy Jones during my contract renewal. Thank you, Amy and the Chancellors team.
Ms · 18 March 2026
Agent replied · 20 March 2026
We're happy to hear that you've had a good experience with us. We appreciate your positive feedback and are so glad you received excellent support during your contract renewal.
★★★★★ 5/5
GoogleRav Dhillon has provided an excellent and highly professional service, patiently and tenaciously liaising with all parties to keep a complex and protracted sale on track to successful completion.
Neil · 10 April 2026
Agent replied · 10 October 2026
Thank you, Neil, for your fantastic review! We're thrilled to hear that Rav Dhillon provided you with such excellent service during your property sale. His dedication and professionalism truly reflect our commitment at Chancellors - Bicester Estate Agents. We appreciate your feedback and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleI had a great experience with Chancellors. The team was professional, responsive, and made the entire rental process smooth and straightforward. A special thank you to Alagie Deen, who was incredibly helpful and supportive throughout. Highly recommend Chancellors for anyone looking for a reliable and efficient estate agency.
Noble · 3 May 2025
★★★★★ 1/5
TrustpilotI withdrew from my application due to a…
I withdrew from my application due to a lack of transparency around the rental figure. After an initial amount was discussed, the tone of communication changed and the price after agreement decided increased all of a sudden later in the process, before any tenancy had started or been formally agreed. Not what I agreed it wasn't the price change that was frustrating it was the experience and lack of transparency.
ZU · 21 January 2026
★★★★★ 5/5
GoogleYour Staff Zsofia was extremely professional and was of great and utmost assistance to my wife and I. Her service style is extremely prolific and we are most satisfied with her delivery to us. We rate her performance as 5 star. Thank you so much.
Eghele · 28 January 2024
Agent replied · 24 October 2024
Hi Eghele, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotExcellent service
Well, What can I say about Rakesh Jethwa. He has been an absolute star and amazing in his service, since giving an evaluation on my property right through to getting offers. He is so personable, makes you feel like family. He has helped in troubled tenants and advised and assisted in every eventuality. I would give him 6 Stars if I could. No doubt he will always assist any new vendors who want to put their property for sale. I would not have been were I am without his help. He will be appreciated always and I thank him for his service and this includes Courtney Kennedy in the after sales office, who has been a tremendous help too. I thank the entire Chancellors office for their help and support. With kindest and respected regards.
Miss · 21 October 2025
★★★★★ 5/5
GoogleVery good experience from the start, through to the sale. Both Alistair and Brandon were great to deal with and delivered on all commitments, keeping us updated on any developments through the process. From initial intro to moving day took just over 3 months which we were delighted with,
Grant · 25 October 2023
Agent replied · 24 October 2024
Thank you Grant for giving our Bicester branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleWe first brought our property 5 years ago with chancellors and now currently selling with them and the service provided by them and our agent Alistair has been great. Been kept up to date on the process and no question left unanswered great service from Alistair. Would highly recommend.
Rochelle · 25 October 2023
Agent replied · 24 October 2024
Thank you for leaving us this great review Rochelle, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
TrustpilotAbsolutely outstanding from start to…
Absolutely outstanding from start to finish. Always had an enough time for us. Wonderfully professional at all times and a very friendly bunch.
Mr · 18 May 2026
Agent replied · 23 May 2026
We appreciate your kind words! We are so pleased to hear that our service was outstanding and professional.
★★★★★ 5/5
GoogleWe just recently bought a house through Chancellors and the experience was fantastic. We arranged to see some properties and they showed us everything they had in our price range in one day on a Saturday (important because I work out of town). John Bouwer was the agent who showed us around and was very knowledgable, friendly and full of advice and nothing was too much trouble. We saw the house we loved and had to move extremely quickly as the seller needed to be out in 8 weeks! John was instrumental in ensuring we managed to do this acting as the go between and hurrying people along. Throughout the process John was exceptionally professional and friendly keeping us well informed and calm throughout, nothing was too much trouble with regular contact via phone or text even in the evenings and at weekends. I would highly recommend John and the team at Chancellors to anyone selling or buying in the area.
Steven · 15 January 2016
Agent replied · 12 January 2025
Thank you for your kind words Steven - we will pass them on to John and the team, and we hope you enjoy your new home!
★★★★★ 5/5
TrustpilotProperty management experience
As a tenant, I’ve really noticed the difference since Libby became the property manager in October. She keeps me updated, responds quickly, and makes sure any issues are resolved without unnecessary delays. Her professionalism and consistency make the whole renting experience far less stressful.
MJ · 21 November 2025
Agent replied · 22 November 2025
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleA very positive experience buying our property with Chancellors. We were looked after by Tierney who was a pleasure. She was always responsive, helpful with our many questions and a great attitude throughout. We're looking forward to thanking Tierney and the team when we pick up our keys!
Michelle · 25 October 2023
Agent replied · 24 October 2024
Thank you for this wonderful review Michelle. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
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