Every review we hold for the Cherwell office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJessica is very professional and easy…
Jessica is very professional and easy to communicate with. She has all the important information ready to go, and usually answers all your questions before you even need to ask them! The team in general are super responsive and make it easy to work with them.
AHG · 13 May 2026
Agent replied · 23 May 2026
We appreciate your positive feedback! We're delighted to hear our team member was professional and communicative, and that our team was responsive. Thank you for sharing your experience.
★★★★★ 5/5
TrustpilotExcellent service from Mr. Hazem
Me and my partner were looking for an apartment and were fortunate to find chancellors. Mr. Hazem was extremely kind and helpful. he guided us through out the process, showed us the apartment, and explained everything clearly. We were able to find apartment within a single day.
Thank you, Mr. Hazem for your excellent support and service. Highly recommended.
Dikshya · 14 September 2026
★★★★★ 1/5
GoogleWe overall had a lovely house viewing but on initial visit we had a really bad experience. We where greeted by zayd, he initially came across very judgemental and rude to be honest. He seemed to be very unprofessional in his body language and seemed to judge me and my girlfriend. He questioned if we where partners in a way that made us feel a little uncomfortable to be honest. Overall he just made us feel uncomfortable and unwelcome.
However we did go on a house viewing, and where shown a great property but another women in the lettings department. She was really friendly and inclusive and welcoming she made us feel so comfortable. I think her name was chante?
Overall we didn't go through with the house due to our experience and overall approach.
Hannah · 10 August 2026
Agent replied · 10 October 2026
Hello Hannah, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk.
Many thanks.
★★★★★ 5/5
GoogleHugo and his team did an amazing job. Always reachable, clear and communicative. They supported during the whole process to move things along.
Verónica · 3 October 2026
Agent replied · 10 October 2026
Thank you for your kinds words, Hugo and the team thoroughly enjoyed working with you
★★★★★ 5/5
GoogleDeen has been so professional we are still looking for a home for me and my family but his been so helpful and keeping us informed at all times he is an asset to chancellors and he should rewarded for such great customer service
Jessc · 10 May 2026
Agent replied · 10 October 2026
Thank you so much for your wonderful feedback! We're thrilled to hear that Deen has been so helpful and professional during your home search. At Chancellors, we strive to provide exceptional customer service, and it's great to know that Deen is making a positive impact. We appreciate your recognition and will ensure your kind words are passed along. Best of luck in finding the perfect home for you and your family!
★★★★★ 5/5
GoogleBesides having the right property for our needs, Chancellors also had the right team to help us through the daunting process of buying a new home. Rav and Hugo were always present when needed, responded quickly to queries and untiringly (and tactfully) nudged us to the next step to take. Thank you and good luck for the future.
Max · 10 September 2026
★★★★★ 5/5
TrustpilotUnwaveringly professional, efficient, and effective
We were pressed for time, faced a tight turnaround, and encountered a number of spanners in the works. For months on end, Jamie was unstintingly responsive, proactive, and organised. Not once in the protracted process did he drop the ball. I am incredibly impressed with his professionalism and effectiveness, and I could not recommend the office highly enough.
Advait · 28 August 2026
★★★★★ 5/5
TrustpilotBrilliant support from Fern
Fern has been amazing throughout my house buying process. She has been helpful, informative and supportive, making the experience of buying my first house a little less scary and less stressful too. I cannot recommend her enough and want to thank her again for everything she has done. Thank you so much Fern!!
Phillippa · 11 September 2026
★★★★★ 5/5
GoogleRav and everyone else at Chancellors Bicester were really helpful and professional when we recently bought our home. And although they were acting on behalf of the seller (and we were the buyers), we felt she was fundamental in helping things stay on track and getting the sale/purchase over the line.
Tom · 19 September 2026
★★★★★ 5/5
TrustpilotMy appreciation of Hannah Rae at Chancellors Estate Agent in Oxfordshire
Hannah Rae has been a kind and efficient senior sales consultant at Chancellors Estate Agents in Oxfordshire who has been able to keep me updated with regular phone calls and messages around viewing arrangements and contractual arrangements.
I appreciate her warm presence and her respectful and sensitive communication between parties. Thank you Hannah
Julie · 4 September 2026
★★★★★ 4/5
GoogleHugo Jamieson, Charlotte and Rav are an asset to chancellors.
They handled our sale and purchase well. Hugo kept us informed and we felt confident in Hugo handling both our sale and purchase.
Megan · 10 June 2026
Agent replied · 10 October 2026
Hi Megan, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleThank you to Rav for all her help and support to help me to purchase my first place of my own we had highs and lows during this purchase but she never gave up supporting, she has been amazing at answering emails and phone calls to help. Thank you so much Rav you were super helpful.
Molly · 10 August 2026
★★★★★ 5/5
TrustpilotLuke was prompt
Luke was prompt, he had an honest approach and his knowledge of the property was very good. He will make a good estate agent and I am sure will form a trustworthy relationship with the community
Mrs · 14 May 2026
Agent replied · 23 May 2026
We appreciate you sharing your positive experience. We are so pleased to hear that you found our approach honest and knowledgeable.
★★★★★ 5/5
TrustpilotBrilliant service from Ella
We had a fantastic experience with Ella, who showed us around the property. She was incredibly friendly, helpful and knowledgeable, and made the whole viewing experience really enjoyable. We felt completely at ease and would highly recommend Ella to anyone looking to buy a property.
James · 8 October 2026
★★★★★ 5/5
GoogleMy partner and I want to thank Chante for her help with the entire process. As first time renters, she really made the process seamless for us as much as possible. Her energy and enthusiasm was just the cherry on the cake :)
Bhavika · 10 March 2026
Agent replied · 10 October 2026
Thank you Bhavika for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotA good example of professionalism. Chancellors act proactively and Ella…
Chancellors act proactively and Ella Carroll is a very good representative of the company. She is very professional, smart, friendly and helpful. She has made the task of selling my house an enjoyable one.
Gillian · 14 May 2026
Agent replied · 23 May 2026
We're so glad to hear our team's proactive approach and professionalism made your house sale enjoyable. Thank you for your kind words!
★★★★★ 5/5
GoogleAbsolutely amazing team from start to finish , would recommend anyone on the lookout for a property to give these guys a call , special thanks to Charlotte for being there for us and putting up with the bombardment of queries we asked , well done guys . Sharon and mark
Sharon · 26 December 2025
Agent replied · 9 January 2026
Thank you Sharon for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleI purchased my first property with Chancellors.
Rav has been great throughout the process. The team has always been very attentive and responsive. Whilst the process took longer than necessary, there were no faults from the Chancellors team in Bicester. I highly recommend their sales department.
Giada · 26 September 2026
★★★★★ 5/5
GoogleChante Gibson was really helpful throughout the entire letting process. She was always friendly, professional, and responsive. I highly recommend her.
Julia · 10 August 2026
Agent replied · 10 October 2026
Thank you so much for your wonderful feedback, Julia! We're thrilled to hear that Chante Gibson provided you with such a friendly and professional experience throughout the letting process. Your recommendation means a lot to us, and we're here to assist you with any future property needs at Chancellors - Bicester Estate Agents.
★★★★★ 4/5
TrustpilotNot the best experience in relation to…
Not the best experience in relation to my landlord but Lauren Clancy who was my contact at chancellor’s was excellent. So many issues with the property I was renting but Lauren went above and beyond to try and resolve them as quickly as she was able.
Jaspreet · 23 September 2026
★★★★★ 5/5
TrustpilotCharlie was great throughout the whole…
Charlie was great throughout the whole process of helping us secure our house. Really friendly, professional, and always quick to help with any questions. Made everything smooth and stress-free, would definitely recommend.
Mr · 15 May 2026
Agent replied · 23 May 2026
We appreciate you sharing your feedback. We are so pleased to hear that our team was friendly, professional, and helpful, making the process smooth.
★★★★★ 1/5
TrustpilotLandlord's perspective - terrible
From a landlord perspective, absolutely terrible. They picked contractors to do work which went wrong (plumbing leaks damaging my property). I replaced a shower and then a year later they told me it needed replacing again (no pushback to the contractor on my behalf). After a tenancy they started showing people round and only weeks later and having been advised to lower the rent did I discover the property had been left in a terrible state (they should have advised my after the first viewing). They also advised a tenant to change the locks (without informing me!) so at the end of the tenancy when I returned arriving late I couldn't enter and had to sleep in the car.
Simon · 13 May 2026
Agent replied · 23 May 2026
Thank you for sharing your concerns. We are truly sorry to hear about the significant issues you've faced, including property damage, communication breakdowns, and the lock change. We are reviewing these matters.
★★★★★ 5/5
TrustpilotJake Lacosta has been an immense help…
Jake Lacosta has been an immense help in helping me address various issues, i highly value his support that he has provided with myself living abroad and he has alleviated alot of pressure on my dealings with the local council that side. thank you Jake for your help and efficient communication and your desire to ensure clients are satisfied.
Rogers · 19 September 2025
Agent replied · 22 September 2025
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleI had a really positive experience with Chante and would like to say a big thank you for all her help with my property search and the various enquiries I had. She was always friendly, responsive, and clear in her communication, which made everything feel easy and stress-free.
What stood out most was her genuine willingness to help, without any pressure at all. Even though I decided not to move forward, she remained supportive, courteous, and understanding throughout, which I really appreciated.
Thank you again, Chante, your help and professionalism truly made a difference.
Cintia · 10 May 2026
Agent replied · 10 October 2026
Thank you Cintia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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