Trusted Agent profile · Cherwell

Chancellors Bicester reviews in Cherwell

4.6

★★★★★ Excellent

530 reviews across 2 platforms

2 Sheep Street, Bicester, OX26 6TB, Cherwell, OX26 6TB

Chancellors's office in Cherwell, at 2 Sheep Street, is rated 4.6 out of 5 across 530 reviews on two platforms, including 355 Google reviews rated 4.6.

Google logo

4.6 / 5

355

Reviews on Google

This office

Trustpilot logo

175

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cherwell office, from every platform, shown as written. First names only.

5/5

Trustpilot

Jessica is very professional and easy…

Jessica is very professional and easy to communicate with. She has all the important information ready to go, and usually answers all your questions before you even need to ask them! The team in general are super responsive and make it easy to work with them.

AHG · 13 May 2026

Agent replied · 23 May 2026

We appreciate your positive feedback! We're delighted to hear our team member was professional and communicative, and that our team was responsive. Thank you for sharing your experience.

5/5

Trustpilot

Excellent service from Mr. Hazem

Me and my partner were looking for an apartment and were fortunate to find chancellors. Mr. Hazem was extremely kind and helpful. he guided us through out the process, showed us the apartment, and explained everything clearly. We were able to find apartment within a single day. Thank you, Mr. Hazem for your excellent support and service. Highly recommended.

Dikshya · 14 September 2026

1/5

Google

We overall had a lovely house viewing but on initial visit we had a really bad experience. We where greeted by zayd, he initially came across very judgemental and rude to be honest. He seemed to be very unprofessional in his body language and seemed to judge me and my girlfriend. He questioned if we where partners in a way that made us feel a little uncomfortable to be honest. Overall he just made us feel uncomfortable and unwelcome. However we did go on a house viewing, and where shown a great property but another women in the lettings department. She was really friendly and inclusive and welcoming she made us feel so comfortable. I think her name was chante? Overall we didn't go through with the house due to our experience and overall approach.

Hannah · 10 August 2026

Agent replied · 10 October 2026

Hello Hannah, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk. Many thanks.

5/5

Google

Hugo and his team did an amazing job. Always reachable, clear and communicative. They supported during the whole process to move things along.

Verónica · 3 October 2026

Agent replied · 10 October 2026

Thank you for your kinds words, Hugo and the team thoroughly enjoyed working with you

5/5

Google

Deen has been so professional we are still looking for a home for me and my family but his been so helpful and keeping us informed at all times he is an asset to chancellors and he should rewarded for such great customer service

Jessc · 10 May 2026

Agent replied · 10 October 2026

Thank you so much for your wonderful feedback! We're thrilled to hear that Deen has been so helpful and professional during your home search. At Chancellors, we strive to provide exceptional customer service, and it's great to know that Deen is making a positive impact. We appreciate your recognition and will ensure your kind words are passed along. Best of luck in finding the perfect home for you and your family!

5/5

Google

Besides having the right property for our needs, Chancellors also had the right team to help us through the daunting process of buying a new home. Rav and Hugo were always present when needed, responded quickly to queries and untiringly (and tactfully) nudged us to the next step to take. Thank you and good luck for the future.

Max · 10 September 2026

5/5

Trustpilot

Unwaveringly professional, efficient, and effective

We were pressed for time, faced a tight turnaround, and encountered a number of spanners in the works. For months on end, Jamie was unstintingly responsive, proactive, and organised. Not once in the protracted process did he drop the ball. I am incredibly impressed with his professionalism and effectiveness, and I could not recommend the office highly enough.

Advait · 28 August 2026

5/5

Trustpilot

Brilliant support from Fern

Fern has been amazing throughout my house buying process. She has been helpful, informative and supportive, making the experience of buying my first house a little less scary and less stressful too. I cannot recommend her enough and want to thank her again for everything she has done. Thank you so much Fern!!

Phillippa · 11 September 2026

5/5

Google

Rav and everyone else at Chancellors Bicester were really helpful and professional when we recently bought our home. And although they were acting on behalf of the seller (and we were the buyers), we felt she was fundamental in helping things stay on track and getting the sale/purchase over the line.

Tom · 19 September 2026

5/5

Trustpilot

My appreciation of Hannah Rae at Chancellors Estate Agent in Oxfordshire

Hannah Rae has been a kind and efficient senior sales consultant at Chancellors Estate Agents in Oxfordshire who has been able to keep me updated with regular phone calls and messages around viewing arrangements and contractual arrangements. I appreciate her warm presence and her respectful and sensitive communication between parties. Thank you Hannah

Julie · 4 September 2026

4/5

Google

Hugo Jamieson, Charlotte and Rav are an asset to chancellors. They handled our sale and purchase well. Hugo kept us informed and we felt confident in Hugo handling both our sale and purchase.

Megan · 10 June 2026

Agent replied · 10 October 2026

Hi Megan, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Thank you to Rav for all her help and support to help me to purchase my first place of my own we had highs and lows during this purchase but she never gave up supporting, she has been amazing at answering emails and phone calls to help. Thank you so much Rav you were super helpful.

Molly · 10 August 2026

5/5

Trustpilot

Luke was prompt

Luke was prompt, he had an honest approach and his knowledge of the property was very good. He will make a good estate agent and I am sure will form a trustworthy relationship with the community

Mrs · 14 May 2026

Agent replied · 23 May 2026

We appreciate you sharing your positive experience. We are so pleased to hear that you found our approach honest and knowledgeable.

5/5

Trustpilot

Brilliant service from Ella

We had a fantastic experience with Ella, who showed us around the property. She was incredibly friendly, helpful and knowledgeable, and made the whole viewing experience really enjoyable. We felt completely at ease and would highly recommend Ella to anyone looking to buy a property.

James · 8 October 2026

5/5

Google

My partner and I want to thank Chante for her help with the entire process. As first time renters, she really made the process seamless for us as much as possible. Her energy and enthusiasm was just the cherry on the cake :)

Bhavika · 10 March 2026

Agent replied · 10 October 2026

Thank you Bhavika for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

A good example of professionalism. Chancellors act proactively and Ella…

Chancellors act proactively and Ella Carroll is a very good representative of the company. She is very professional, smart, friendly and helpful. She has made the task of selling my house an enjoyable one.

Gillian · 14 May 2026

Agent replied · 23 May 2026

We're so glad to hear our team's proactive approach and professionalism made your house sale enjoyable. Thank you for your kind words!

5/5

Google

Absolutely amazing team from start to finish , would recommend anyone on the lookout for a property to give these guys a call , special thanks to Charlotte for being there for us and putting up with the bombardment of queries we asked , well done guys . Sharon and mark

Sharon · 26 December 2025

Agent replied · 9 January 2026

Thank you Sharon for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I purchased my first property with Chancellors. Rav has been great throughout the process. The team has always been very attentive and responsive. Whilst the process took longer than necessary, there were no faults from the Chancellors team in Bicester. I highly recommend their sales department.

Giada · 26 September 2026

5/5

Google

Chante Gibson was really helpful throughout the entire letting process. She was always friendly, professional, and responsive. I highly recommend her.

Julia · 10 August 2026

Agent replied · 10 October 2026

Thank you so much for your wonderful feedback, Julia! We're thrilled to hear that Chante Gibson provided you with such a friendly and professional experience throughout the letting process. Your recommendation means a lot to us, and we're here to assist you with any future property needs at Chancellors - Bicester Estate Agents.

4/5

Trustpilot

Not the best experience in relation to…

Not the best experience in relation to my landlord but Lauren Clancy who was my contact at chancellor’s was excellent. So many issues with the property I was renting but Lauren went above and beyond to try and resolve them as quickly as she was able.

Jaspreet · 23 September 2026

5/5

Trustpilot

Charlie was great throughout the whole…

Charlie was great throughout the whole process of helping us secure our house. Really friendly, professional, and always quick to help with any questions. Made everything smooth and stress-free, would definitely recommend.

Mr · 15 May 2026

Agent replied · 23 May 2026

We appreciate you sharing your feedback. We are so pleased to hear that our team was friendly, professional, and helpful, making the process smooth.

1/5

Trustpilot

Landlord's perspective - terrible

From a landlord perspective, absolutely terrible. They picked contractors to do work which went wrong (plumbing leaks damaging my property). I replaced a shower and then a year later they told me it needed replacing again (no pushback to the contractor on my behalf). After a tenancy they started showing people round and only weeks later and having been advised to lower the rent did I discover the property had been left in a terrible state (they should have advised my after the first viewing). They also advised a tenant to change the locks (without informing me!) so at the end of the tenancy when I returned arriving late I couldn't enter and had to sleep in the car.

Simon · 13 May 2026

Agent replied · 23 May 2026

Thank you for sharing your concerns. We are truly sorry to hear about the significant issues you've faced, including property damage, communication breakdowns, and the lock change. We are reviewing these matters.

5/5

Trustpilot

Jake Lacosta has been an immense help…

Jake Lacosta has been an immense help in helping me address various issues, i highly value his support that he has provided with myself living abroad and he has alleviated alot of pressure on my dealings with the local council that side. thank you Jake for your help and efficient communication and your desire to ensure clients are satisfied.

Rogers · 19 September 2025

Agent replied · 22 September 2025

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

I had a really positive experience with Chante and would like to say a big thank you for all her help with my property search and the various enquiries I had. She was always friendly, responsive, and clear in her communication, which made everything feel easy and stress-free. What stood out most was her genuine willingness to help, without any pressure at all. Even though I decided not to move forward, she remained supportive, courteous, and understanding throughout, which I really appreciated. Thank you again, Chante, your help and professionalism truly made a difference.

Cintia · 10 May 2026

Agent replied · 10 October 2026

Thank you Cintia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews

Questions about Chancellors Bicester

How many reviews does Chancellors Bicester have?

Chancellors's Cherwell office has 530 reviews across two platforms: 355 on Google, 175 on Trustpilot (across the whole business).

What is Chancellors Bicester's rating?

Chancellors Bicester is rated 4.6 out of 5 across all 530 reviews, and 4.6 out of 5 on Google from 355 reviews.

Where is Chancellors's Cherwell office?

Chancellors Bicester, 2 Sheep Street, Bicester, OX26 6TB, Cherwell, OX26 6TB.

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