Trusted Agent profile Β· Cherwell

Chancellors Banbury reviews in Cherwell

4.4

β˜…β˜…β˜…β˜…β˜… Great

419 reviews across 3 platforms

1 Horse Fair, Banbury, OX16 0AA, Cherwell, OX16 0AA

Part of Chancellors, see every office.

Chancellors's office in Cherwell, at 1 Horse Fair, is rated 4.4 out of 5 across 419 reviews on three platforms, including 308 Google reviews rated 4.3.

Google logo

4.3 / 5

308

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

110

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Cherwell office, from every platform, shown as written. First names only.

5/5

Google

Good viewing, unrushed, and relaxed. Extremely well presented property, very clean and tidy throughout, and a good area.

Jane Β· 18 October 2024

Agent replied Β· 23 October 2024

Thank you Jane for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

We had the great experience of Sam showing us around a house we are soon to buy, he has been helpful throughout the whole process of the purchase and is always happy to receive an update and is very approachable and pleasant to talk too.

Josh Β· 24 October 2022

Agent replied Β· 23 October 2024

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

1/5

Google

Avoid at all cost! Waste of time agency had very bad experience with this branch ! Very unprofessional behaviour.

WASSIM Β· 25 July 2024

Agent replied Β· 23 October 2024

Hello Wassim, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Banbury branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

5/5

Trustpilot

Great assistance and support from…

Great assistance and support from Daniel, Natasha and their team. Clear and constant communication, always on the ball and willing to go the extra mile to support their customers.

Mr Β· 22 May 2025

5/5

Google

Spoke with Craig from the Banbury office, answered all my questions. He was incredibly helpful and polite. 10/10

James Β· 25 July 2024

Agent replied Β· 23 October 2024

Thank you for leaving us this great review James, we will be sure to pass this fantastic feedback the team. We are delighted that you had such a great experience with us.

5/5

Google

The best company and the best agent Charlotte. She is very helpfully and very nice person . High recommended πŸ‘Œ perfect …

EWA Β· 26 April 2024

Agent replied Β· 23 October 2024

Thank you for leaving us this great review Ewa, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

1/5

Google

Organised a viewing with their lettings team and no agent arrived for the viewing, no phone calls or emails at the time - even after chasing up myself by phone. No follow-up to apologise either. Very unprofessional behaviour and wasted our time.

M Β· 24 October 2022

Agent replied Β· 23 October 2024

Hello, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

4/5

Google

Had an informal, possible pre-sale consultation with Sam Bloxham. Sam was informative about the market, polite and professional. He presented well and represented Chancellor's very well.PositiveProfessionalism

Brian Β· 24 October 2022

5/5

Google

Selling our old house through Chancellors has been fairly straighforward, with Craig Greenslade cwet competently guiding us through the viewings and offers.

Jay Β· 27 March 2024

Agent replied Β· 23 October 2024

Thank you Jay for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Harry from Chancellors Banbury has been a star during the purchase process. He has been polite, flexible and helpful during all viewings. He has made all necessary communications through the chain and kept things moving along. Very pleased with his whole demeanor and attitude.

Alison Β· 26 October 2014

5/5

Google

Thomas from Chancellors has been very helpful throughout the process of our application to rent a house. Service from Chancellors on the whole is straightforward and is good.

Joseph Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for leaving us this great review Joseph, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Thomas at Chancellors help us to find a place and negotiate with the landlord. Excellent service!

Tharaka Β· 25 June 2024

Agent replied Β· 23 October 2024

Thank you Tharaka for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

My experience with the house viewing was good and definitely a good job done by Thomas Smallwood.

Samruddi Β· 26 May 2024

Agent replied Β· 23 October 2024

Thank you for leaving us this great review Samruddi, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

1/5

Trustpilot

You will end up doing chancellors…

You will end up doing chancellors property management job yourself.

Timothy Β· 21 October 2025

5/5

Google

My experience with you today was splendid,despite it was a brief one. Thank you for making our brief stay together a sweet and an exciting moment.

Idieno Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

We found her very helpful and informative. She was a pleasant lady and put us totally at ease about how to go about selling our property.

Niels Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you Niels for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Google

I called them many times as wanted to rent a house, every time they said they are going to call me back and they have never called. When I rang back they said the house is already taken.NegativeProfessionalism

23eureka23 Β· 24 October 2022

Agent replied Β· 23 October 2024

Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Google

Thomas Smallwood and the whole team at Chancellors was awesome! Great professional service and timely responses made the process of renting my first home effortless.

Kennedy Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you Kennedy for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Trustpilot

Landlords: AVOID AVOID AVOID

Landlords: AVOID AVOID AVOID!

H Β· 22 November 2025

5/5

Google

Good experience with Chancellor's Banbury. Charlotte coordinated things like viewings and communication very well.

Frantisek Β· 26 April 2024

Agent replied Β· 23 October 2024

Thank you for leaving us this great review Frantisek, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Good experience with very friendly and responsive agent Emily. Would fully recommend her.

Sophie Β· 26 April 2024

Agent replied Β· 23 October 2024

Thank you for leaving us this great review Sophie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Charlotte had really good knowledge of the property and was very professional with her timekeeping and work.

Peter Β· 27 January 2024

Agent replied Β· 23 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Been very helpful with us getting the flat and giving us answers we need to know

Brandon Β· 11 January 2024

Agent replied Β· 10 January 2025

Thank you Brandon for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

I always deal with Ms Georgie Jenner on…

I always deal with Ms Georgie Jenner on our rental property.

Moises Β· 21 July 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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