Trusted Agent profile · Chepstow · Wales
Verified
★★★★★
315 reviews across 2 platforms
30 High Street, Chepstow, Wales, NP16 5LJ
Archer and Co's office in Chepstow, Wales, at 30 High Street, is rated 4.9 out of 5 across 315 reviews on two platforms, including 296 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
We are a family-run estate agency business, who have been proudly living and operating in the area for nearly 40 years. With a genuine and invested love for the local community we offer a highly personal and quality service for each and every client. We are confident in our friendly and honest approach and enjoy forging fantastic working relationships with everyone we work with. Traditional estate agency is at our core, but as a newly established and dynamic team, we are excited to adapt to current trends and are constantly evolving to fit the fast paced world we live in now. From arguably the most important purchase of your life, your first home, through to family houses and sprawling country estates, we are not defined by the properties we sell but rather by the way in which we work. With a dedicated team focussing on providing our clients with the best possible service we consider ourselves experts in our field with a highly informed knowledge base and in depth understanding of the property market in our area.
The Trusted Agent 2026 results for Archer and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chepstow office, from every platform, shown as written. First names only.
5/5
GoogleGary was very friendly, approachable and helpful. He gave me enough time to look around each room at my own pace without over crowding me whilst making me feel nothing was too much trouble and answered all questions for me. Thank you Gary - and very nice to meet you! 🙂 …
5/5
GoogleI have a really good working relationship with everyone at Seraph. Ameera in particular is always so friendly and happy to help
Thank you for your 5* review!!
5/5
GoogleAlways helpful, always friendly. A special mention for Chloe for her quick help with some issues I had. Would highly recommend
Thanks so much for taking the time to leave a review!
5/5
GoogleVery easy to deal with and really helpful, considering I was a first time buyer.
Thank you for your lovely review. We're so pleased to hear that you found the process easy and helpful, especially as a first-time buyer. It was a pleasure assisting you, and we wish you all the best in your new home.
5/5
GoogleGreat service from the team. Kept me updated along the way and made communication so easy between all Parties. 5 stars all the way. Would 100% recommend,
Thank you for your kind review and recommendation. We’re really pleased to hear that the team kept you well updated and made communication easy throughout the process. We truly appreciate your support.
5/5
GoogleI can't recommend Archer & Co enough. Their customer service has been outstanding. Emma has been incredibly helpful and informative, and she’s genuinely lovely. Gary has shown us around several properties with a friendly, supportive approach that’s truly amazing. Their dedication has really stood out. Thank you!!
5/5
GoogleKatie and Maria have been super helpful and knowledgeable to a new seller / buyer like myself. Gary was spot on during our viewing on the viewing. Thank you all for the help so far! May it long continue.
5/5
GoogleI phoned Archer and Co, and they could not have been more welcoming on the phone. I booked an appointment and Gary showed me around a property. He instantly made me feel relaxed and at ease. He talked me through everything I needed to know, and had all the knowledge to answer every question I had, it made the viewing really enjoyable. Thank you!!
5/5
GooglePrompt, professional and courteous response to issues raised. Seraph take the worry out of the worrisome!! Thanks you.
Thank you for your kind words and feedback!
5/5
GoogleThe team at Archer & Co have decades of experience between them and boy does it show. From building my property brochure to negotiating the sale - at every stage the specialist responsible clearly knew what they were doing and dare I say, …
Barry what an amazing review! Thank you so much for your kind words. Reviews like this are what keeps us motivated during this testing times. We hope you are nicely settling into your new home.
5/5
GoogleThe whole team at Archer and Co were fabulous from start to finish whilst buying our first home they were one of the only estate agents in Chepstow that we could get weekend viewings with. Emma specifically was amazing and always a pleasure …
Hi Isobella, Thank you for taking the time to share your experience. We’re thrilled to hear … More
5/5
GoogleHave to commend Chloe Peachey for the recent service received. Efficient, prompt and excellent communication. Thank you.
Thank you for taking the time to review us! We will pass on the positive feedback to Chloe!
5/5
GoogleKerrie has been more than an estate agent! Kerrie has taken the sale of my house to another level. In my absence from home. Kerrie dealt with all the admin and viewing requirements. Kerrie understands the need of the client and executes …
Alex this is such great feedback and summing up Kerrie perfectly! Thank you for taking the time to leave us a review!
5/5
GoogleGary helped sell our house, positive and happy energy. Thank you 😊 …
Hi Lisa, Thank you for your kind words and for taking the time to share your experience. We're glad to hear that Gary's positive energy made a difference during your house sale. Wishing you all the best in your next chapter. From all the team at Archer & Co.
5/5
GoogleChose to go with Archer & Co after meeting with Kerrie Edwards. Although not the cheapest they certainly came across as the most professional. Kerrie was attentive and listened to what we wanted and her advise was most appreciated. I would …
Joanna thank you for this awesome review. You are 100% right that the cheapest agent and the best agent are not always the … More
5/5
GoogleWe had the pleasure of meeting Gary earlier on today. He was very kind, passionate and informative. It was nice to be left alone to view the majority of the property, without being followed around every room. A class act.
Hi Sean, Thank you for your kind words about Gary and your experience with us. We’re glad to hear that you appreciated the balance of support and freedom during your viewing. It’s our aim to make the process as comfortable as possible. Best wishes, From all the team at Archer & Co.
5/5
GoogleWorking with the team at Archer & Co. has been a pleasure from start to finish. The communication has been fantastic. Each stage we’ve been kept in the loop, given clear next steps etc. The team are an absolute delight and we’d absolutely recommend their services.
Hi Luke, Thank you for your kind words and for taking the time to share your experience. We're glad to hear that our communication and support made a positive impact throughout your process. It's always great to know that our efforts are appreciated. We really appreciate your recommendation. Take care from all the team at Archer & Co.
5/5
GoogleGood experiences so far with Seraph. Recently had dealings with Chloe all positive and good communication throughout. Thanks. Ally
Thank you very much for your review, we really appreciate it!
5/5
GoogleI would highly recommend dealing with Emma from Archer & Co. Emma has been nothing short of helpful in our process of purchasing a property and kept up to date with how things were progressing. Emma is both professional and personal which is a lovely combination when you’re dealing with one of the biggest purchases of your life. Thank you again Emma
5/5
GoogleFrom the moment we met with Kerrie Edwards to discuss selling our property it was apparent that Archer & Co were a professional and proactive company. Kerrie's advice and the way she comes across is extremely knowledgeable but very …
Hi Jayne, Thank you for your kind words and for taking the time to share your experience … More
5/5
GoogleWe would like to thank Kerrie and the team at Archer and Co for all their assistance in selling our property. We found all of them to be very professional and Kerrie, in particular, demonstrated her experience and knowledge in a very friendly way.
Denise thanks for this super feedback! Kerrie and the team strive to provide a friendly and knowledgeable experience so I'm glad this shows!
5/5
GoogleWe felt very comfortable leaving everything to Alex and the team, having moved several times before the team provided an excellent service, everyone was extremely professional, Gill was excellent in managing the after sales and we were kept up to date every step of the way. Can’t recommend them highly enough! Jayne and Paul
Jayne, It was a pleasure working with you. … More
5/5
GoogleI recently found myself in the upsetting position of selling my late mother's property. Kerrie visited to carry out the valuation and was extremely sympathetic and kind during this distressing time. I had no hesitation in instructing Kerrie …
Hi Caroline, Thank you for your wonderful review. We’re pleased to hear that Kerrie, Lisa, … More
5/5
GooglePut my nest egg on the market Easter 2021 but not a great deal of interest so managed to work it that I kept it, but come Feb 2022 I was again in a position to sell. Alex and his team at Archer and Co were perfectly professional in …
Lauren is was great working with you and thank you for taking the time to leave this fabulous feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Archer and Co, Chepstow won Trusted Agent.
