Every review we hold for the Chepstow office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleThe service provided by Archer & Co has been exceptional. I resided in another country and they make selling my property an easy experience, this has been achieved through excellent communication. I have no hesitation to recommend them to anyone interested in selling their property.
Sue · 23 July 2025
Agent replied · 24 March 2026
Hi Sue,
Thank you so much for your wonderful review. We're thrilled to hear that we made your property selling experience easy, especially since you were residing in another country. Our team always strives to provide excellent communication and support, and it's great to know that you would recommend us to others.
Best wishes,
All the team at Archer & Co, Chepstow
★★★★★ 5/5
GoogleA big thank you to Alex and Gill for all their help when selling my late parents house. The service was excellent and they couldn't have done more to help. Gill was amazing at keeping me up to date throughout the process.
Rebecca · 22 June 2023
Agent replied · 21 March 2024
Rebecca thank you for giving us the opportunity to take over the sale of your parent's bungalow. I know you had several stressful months prior to using us with the property not selling so i'm glad we were able to secure a buyer within a few weeks and push it through to completion.
★★★★★ 5/5
GoogleExcellent service. Gary Evans was so helpful and even gave us advice on areas near by! Very impressed.
Cerys · 23 October 2025
★★★★★ 5/5
GoogleI had a viewing with Gary who was extremely knowledgeable on the property and the surrounding area of Chepstow. My viewing was at the end of the day and I really appreciated him taking the time to discuss the property without feeling rushed.
Bel · 4 May 2026
★★★★★ 5/5
GoogleIn the two weeks since having an offer accepted on a property with Chepstow's Archer & Co I've been pleased by the prompt, friendly, welcoming communication I've had with Emma Liley and Lisa Fuggle (Sales Negotiators), with Gill Vaughan (Progression) and with Jen Williams (viewings) all of whom have readily facilitated the process.
Jonathan · 23 March 2025
Agent replied · 24 March 2026
Hello Jonathan,
Thank you so much for taking the time to leave such a glowing review. We're … More
★★★★★ 5/5
GoogleAlthough we’ve only just put the property on the market, I’ve been hugely impressed with the professionalism and quality of everything so far, especially the video, which was beyond my expectations, it was superb!! …
Julie · 8 October 2025
Agent replied · 3 June 2025
Hi Julie,
Thank you for taking the time to leave such a positive review. We're delighted … More
★★★★★ 5/5
GoogleVery professional, easy to deal with and talk to. Approachable, friendly staff. Good quality photography and video. Viewings smoothly carried out. Kept up to date with plenty of feedback.
Donna · 23 November 2025
Agent replied · 24 March 2026
Hi Donna,
Thank you for your kind words. We're glad to hear you had a positive experience with our team in Chepstow. It’s great to know that our approach and communication met your expectations. We appreciate you taking the time to share your thoughts.
Best,
All the team at Archer & Co.
★★★★★ 5/5
GoogleMy sister and I had the sad task of selling our family home, which had been our parents house for almost 40 years. Out of 4 estate agents, 3 local and 1 national, we chose Archer and Co because Alex was professional, personable and genuine. …
Caroline · 8 October 2022
Agent replied · 21 March 2024
Wow what a review! Thank you to both you and your sister for trusting us with the sale your family home. You were a pleasure to deal with throughout the process so thank you for being amazing clients.
★★★★★ 5/5
GoogleA big thank you to Kerrie Edwards and the team at the Chepstow office of Archer & Co who were tasked with the sale of my Mums property. As I live in Australia it was a bit daunting but Kerrie was knowledgeable, professional and extremely …
Jayne · 8 October 2022
Agent replied · 21 March 2024
Jane, Kerrie and the team will be delighted with this feedback. We always try to go the extra mile and the whole team work extremely hard so to have it noticed and reviewed is humbling. Thank you!
★★★★★ 5/5
GoogleWe have recently put our property on the market with Archer & Co. As our first time selling we have had and continue to have lots of questions about the process. Kerrie has been wonderful and very informative which has put us at ease. The …
Laura · 8 October 2022
Agent replied · 22 June 2026
Laura thank you so much for this great feedback! You've been fantastic clients.
★★★★★ 5/5
GoogleHad a viewing with Gary today and considering we were late due to traffic he hung on for us. He was a great help and really knew the details of the house
Frankie · 23 October 2025
Agent replied · 24 March 2026
Hi Frankie,
Thank you for sharing your experience with us. We're glad to hear that Gary was able to assist you, even despite the traffic hurdles. It's great to know that his knowledge of the property was helpful during your viewing.
If you have any more questions or need further assistance, feel free to reach out.
Best wishes from all the team at Archer & Co.
★★★★★ 5/5
GoogleCan highly recommend Archer & Co. With special thanks to Gill Vaughan whos the sales progressions manager. This Agent is one of the Best, If not the best. Alex Buchanan Sales Negotiator & Valuer .... Great work !
Malcolm · 22 June 2023
Agent replied · 21 March 2024
Malcolm thank you so much for leaving this review! We wish you the best of luck with the future.
★★★★★ 5/5
GoogleI would be very happy to recommend this agency, and indeed already have to a friend. The staff are professional, kind and friendly. The process of selling my house has been stress free. What more can you ask for?
Gill · 23 July 2025
Agent replied · 24 March 2026
Thank you for your wonderful feedback, Gill. We're thrilled to hear that you had a stress-free selling experience and that our team made a positive impression. Your recommendations mean a lot to us, and we’re glad to have been able to help you. If you ever need anything else, don't hesitate to reach out.
Best wishes from all the team at Archer & Co.
★★★★★ 5/5
GoogleGreat working with Ameera, very helpful.
Callum Rhondda Renovation
Callum · 21 April 2026
Agent replied · 21 June 2026
Thank you for your 5* review!!
★★★★★ 5/5
GoogleMe and my partner had a house viewing today, this is our first time buying so everything is still new to us. However our estate agent Gary was extremely accommodating and helpful! We’ve been to view quite a few houses now, however I can …
Nina · 8 October 2024
★★★★★ 5/5
GoogleThe viewing with Gary was great, he's very nice and friendly. He's had all the information we needed about the property. I would 100% recommend him to anyone I know. All gold stars.
Jen · 23 March 2025
★★★★★ 5/5
GoogleExcellent service, started with a great marketing plan and brochure, followed by a quick sale and excellent follow up service. Special thanks to Lisa, Jen and Caroline for taking kit a smooth process.
Bryan · 23 March 2025
★★★★★ 5/5
GoogleVery helpful in a tough time for me
Adam · 25 April 2026
Agent replied · 25 August 2026
Thank you so much for your kind words. We’re really glad we could support you during a difficult time, it truly means a lot to us.
★★★★★ 5/5
GoogleEvery thing was good
Anisha · 21 May 2026
Agent replied · 21 June 2026
Thanks so much for your review!
★★★★★ 5/5
FacebookIf you are thinking of selling a house in Monmouthshire I highly recommend Archer and Co.
We received fantastic customer care from Alex and his sales team. Their marketing was very professional with a great video, photography and advertising literature. They kept us informed with viewings and feedback and Alex was great negotiating when we received our offer.
Gill did a great job managing a difficult chain and progressed the sale to completion.
Thank you Archer &Co 😀
Anna · 13 May 2022
★★★★★ 5/5
FacebookI can't thank Alex and the team at Archer&Co enough.
From the minute I met Alex I knew the sale of my Mother's bungalow was in safe hands.
He took the time to speak to me in what was a very emotional time.
We run through our options, and Archers advertised it professionally and sold it in no time at all.
Throughout the sale process Archers kept me well informed of progress and Alex regularly checked in with myself.
Can't thank you guys enough, I will definitely recommend you to everyone.
Jonathan · 23 January 2022
★★★★★ 5/5
GoogleReally helpful team. Made the process of selling very simple. Excellent communication and ongoing care. Kerrie was very honest during the appraisal and explained the whole process throughout, ensuring that my mum understood all the steps. Chris and Will were very professional in photographing and filming the property. Thank you!
Kat · 22 June 2024
★★★★★ 5/5
GoogleOur family sold our home through Archer & Co. Circumstances meant that we were remote throughout the sale process, often many hours drive away. However, we found the support that the team provided - in particular Alex and Gill - was …
Owen · 8 October 2022
Agent replied · 21 March 2024
Thank you for this fantastic feedback Owen. Thanks again for being a great client and trusting us with your parent's family home of 20 years!
★★★★★ 5/5
GooglePleased to deal with Chloe, all good.
Phillip · 21 April 2026
Agent replied · 21 June 2026
Thank you for your kind words!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
