Trusted Agent profile · Cheltenham
★★★★★
148 reviews across 1 platform
107 Promenade, Cheltenham, GL50 1NW
Errington Smith Town & Village Properties's office in Cheltenham, at 107 Promenade, is rated 4.8 out of 5 across 148 reviews on 1 platform, including 148 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Errington Smith Town & Village Properties Residential Sales Lettings & Property Management Cheltenham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cheltenham.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
GoogleI rented a gorgeous flat through this company and my experience has been nothing short of spectacular. All of the employees I have communicated with have been so lovely and knowledgeable. It is so easy to contact them, they have never missed a call and their response time for emails is very quick. Cannot recommend enough!
Thank you Phoebe, we very much appreciate your kind words and are delighted to have helped.
5/5
GoogleNigel and the team were excellent during both a purchase and a sale. A friendly, experienced, competent team. Can't recommend highly enough and will be using them again.
5/5
GoogleWe have to thank the lettings team for their speedy and efficient efforts in securing a tenant for my property. Twice tenants have requested to vacate before the end of the agreed tenancy and twice the Errington team have secured a new tenant in a matter of weeks. Thanks especially to Winnie, Charlie and Jenny
Thank you Terry, we are really pleased to have agreed these tenancies for you and appreciate the continued trust you place us.
5/5
GoogleWe have dealt we Errington Smith on several occasions. Selling property and renting out property. They have always been a pleasure to work with, very professional and efficient.
Thank you James
5/5
GoogleSuperb service in renting out my flat by Winnie and Catherine. They answered calls immediately and kept me updated at every turn . They were a delight to deal with and I would thoroughly recommend Errington Smith - best in town . Keep up the good work ladies .
Thank you Suzanne, we very much appreciate your kind feedback.
5/5
GoogleWe have had an amazing experience with Errington Smith, right from the initial viewing and during the tenancy. Any small issues were dealt with quickly and efficiently. Truly great, caring service especially from Yolande. Highly recommend.
5/5
GoogleWinnie came out to value my house for lettings and she was very professional, her customer service was outstanding and she had excellent knowledge of the local area. I would highly recommend this company :)
Thank you
5/5
GoogleI rented a property for my mum through Erringtom Smith Cheltenham last year. Rates were comparable with other agencies but staff we went through were brilliant. have been really impressed by the friendly personal service you get even as tenant. They seem genuinely there to help you and solve issues. Excellent.
5/5
GoogleNigel, Karen, and team have been fantastic! They made the sale of my property a joy with impressive attention to detail, brilliant communication by phone/email and an abundance of guidance and advice. Overall, extremely professional, an amazing team and a pleasure to deal with! I highly recommend, they are number one in Gloucestershire.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Stuart, that's very kind. I hope all goes well in the future and please let us know when we can help you move again.
5/5
GoogleErrington Smith were great to deal with when sorting out a new flat. They went above and beyond to help get me into the flat I was interested in. A big thank you to everyone there!
Thank you Robert, I very much appreciate your kind words.
5/5
GoogleWinnie really understood my needs when looking for a property to let and found me the perfect property. The photos were accurate, the admin etc was easy to complete, all of my questions were answered swiftly and the whole process to moving in was seamless. Would definitely recommend.
5/5
GoogleAs a tenant I highly recommend Errington Smith. Friendly, helpful and efficient staff who are quick to answer queries and get any problems fixed. A highly professional team who are a pleasure to deal with.
Thank you, I very much appreciate your kind words.
5/5
GoogleA recent one star review fleetingly and obliquely extolled, but also damned, ErringtonSmith in the same sentence. ES were '...great for landlords, but if you're a renter, beware'. …
5/5
GoogleErington Smith worked efficiently to get us into our new flat. They were really helpful and had our best interests at heart. Any questions and concerns we had were addressed swiftly. When looking for our next property in future we will definitely be using them again.
Thank you Isabel
5/5
GoogleGreat and attentive service. Wonderful team to speak with and they provided a very easy sale process for us. Incredibly patient. We thoroughly enjoyed working with Karen and Winnie. Would highly recommend
Thank you Rebecca, we very much appreciate your kind words.
5/5
GoogleErrington Smith have been very friendly and professional right from the day 1 of our meeting. Timely service and advice - always available to answer our queries. Would certainly recommend them!
Thank you.
5/5
GoogleFantastic experience with the whole team at Errington Smith, every person we spoke to was really helpful and friendly. We had to delay our move in date and the team took care of it no problem. Lovely viewing with a knowledgeable agent who helped us along with the process at a really busy time. Would absolutely recommend - can't wait to work with them again.
5/5
GoogleVery quick sale of our property. I could definitely recommend for fast efficient sale.
1/5
GoogleI just spoke to Charlie Brookes on the phone and she was so rude!
5/5
GoogleSupurb customer service. The staff are professional, polite and very friendly, especially Tilly Brush. I never hesitate and to inform her of problems, as she's straight away on the job and has such a friendly and welcoming approach. Just fantastic, couldn't recommend them enough.
5/5
GoogleA very good experience with Errington Smith and Winnie. Great communication from beginning to end. This was a really important, time sensitive let for me and Winnie stepped up and delivered the goods. Will use again for all future rentals, for sure.
5/5
GoogleFrom start to finish the team at Errington Smith have been fantastic when renting our current place. Charlie especially was always on hand to provide information and updates and was always very friendly and professional (as was everyone we spoke with). Honestly a real breath of fresh air compared to experiences elsewhere and would absolutely recommend.
5/5
GoogleMy husband and I were so impressed from start to finish selling our house. Emails and phone calls were answered quickly and even when things were particularly difficult they were always there to provide encouragement and support re next steps. Brilliant team would highly recommend. Many thanks.
Dear Margaret, thank you for your kind words. We hope you are enjoying your new home. Kind regards Nigel
1/5
GoogleHorrible service, your employee Charlie was very rude and unprofessional
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Errington Smith Town & Village Properties Residential Sales Lettings & Property Management Cheltenham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cheltenham.
