Charles Lear Cheltenham reviews

★★★★★ 5/5

Google

Tom was very helpful, maintaining good communication during a challenging sale process. He was honest and direct, while always approachable and easy to deal with.

Joanna · 26 March 2026

★★★★★ 5/5

Google

Exceptional service, clear communication and all round good people. Brigitte, Tom and the team at Charles Lear have now sold two properties for us, both times at full asking price. They really know the local marketplace in Cheltenham and we would not use any other estate agent if we ever sold again. Thank you so much for everything you’ve done for us! Very happy customers.

Chris · 13 June 2023

★★★★★ 5/5

Google

The experience of buying your home can be fraught with many different challenges, each no doubt unique. These need to be negotiated with professionalism & care with all of the key stakeholders. The vendors estate agents role is central to making this happen in a challenging market and we have to say wholeheartedly Tom’s excellent communication skills, tenacity, transparency and the ability to keep us really well informed together with a healthy splattering of humour along the way are highly commended & very much appreciated. He delivers excellent Customer service. If you’re thinking of selling your home & want to ensure a great experience for potential buyers, our endorsement as buyers is that Tom & his team are highly competent & we wouldn’t hesitate to recommend. Thank you Tom.

Ashley · 13 June 2021

★★★★★ 5/5

Google

Selling any property can be a stressful time for anyone. With Charles Lear I found the service to be excellent from start to completion, particularly thanks to Dan. I was kept well informed of all viewings and buyer feedback. Upon accepting an offer I found they helped in chasing solicitors and keeping both the buyer and myself in the loop during a long exchange period enabling the sale to complete smoothly.

Tom · 13 June 2022

★★★★★ 5/5

Google

We bought a house through Charles Lear earlier this year and found, as a buyer, the whole experience to be as stress free (as buying a house can be)! Vanessa and Daniel were helpful throughout the process.

Rachel · 18 October 2024

★★★★★ 5/5

Google

Superb process from start to finish. Joe was amazing from valuations to viewings and consequently finding us a buyer in a tricky environment ! Communication was faultless and was very reassuring ! Thanks so very much.

Kate · 28 October 2024

★★★★★ 5/5

Google

I was genuinely blown away by the service from Tom at Charles Lear. I approached the agency with a very specific requirement, and within days Tom had completely understood what I was looking for an came back to me with and excellent opportunity. He's incredibly proactive, forward thinking, knowledgeable and very responsive. A rare find in this market and someone I'm really looking forward to doing more deals with.

Malou · 19 March 2026

★★★★★ 5/5

Google

We had the pleasure of dealing with our vendor's agent, Joe, during the process of purchasing our first home. Joe was actually the one who suggested we view the property in the first place, and we appreciated his open communication throughout.

Isabel · 29 July 2024

★★★★★ 5/5

Google

I have bought and sold many properties over the years and I can honestly say that Charles Lear are the best Estate Agency I have ever dealt with. Rebecca was excellent at keeping us informed with regular updates on progress and making sure everything went smoothIy. I would highly recommend Charles Lear to anyone thinking of buying or selling.

Peter · 13 June 2023

★★★★★ 5/5

Google

I was recommended to Charles Lear by a personal friend, I was impressed from my first conversation with them and found them to be very easy to deal with. Personal thanks to Dan Lloyd who not only sold my property but managed the process perfectly, always on hand to answer any questions and advise accordingly, Thank you Dan and the Charles lear team for all your help! Highly recommend.

Edward · 13 June 2022

★★★★★ 5/5

Google

We recently had the pleasure of working with Vanessa Lawrence from Charles Lear, and we couldn't be happier with the experience. From the moment we reached out to her, Vanessa was incredibly attentive, responsive and really listened to our needs. One thing that really stood out to us was her firm’s deep knowledge of the Cheltenham area market. Their insights and expertise were invaluable, and we felt confident every step of the way, knowing that we were in capable hands. Not only was Vanessa professional and knowledgeable, but she was also genuinely proactive in helping us and worked tirelessly to meet our objectives. The firm’s dedication and commitment to their clients truly sets them apart from other agents we have known. In addition to her exceptional skills as an agent, Vanessa was a pleasure to work with on a personal level. She was friendly, approachable, and always made herself available to answer any questions or address any concerns that we had. We cannot recommend Charles Lear highly enough to anyone in search of a knowledgeable, dedicated and professional estate agent. If you're looking to buy or sell a home, do yourself a favour and reach out to Vanessa, you won't be disappointed!

Martin · 13 February 2024

★★★★★ 5/5

Google

One of the best Estate Agents I have dealt with. Friendly and professional at all times. Rebecca was our contact at Charles Lear, she gave an outstanding service from the first viewing of the property to the completion date. I would definitely recommend Charles Lear and would not hesitate to buy or sell with them in the future.PositiveProfessionalism

Lorraine · 13 June 2023

★★★★★ 5/5

Google

I had a generally positive experience with this estate agent while selling my home. The process can be quite stressful, but they helped keep me informed. Lucy managed viewings efficiently and provided feedback from potential buyers, which was helpful in understanding how things were progressing. In the end, they were able to negotiate a satisfactory sale price, and the transaction completed without major issues.

Belinda · 10 April 2026

★★★★★ 5/5

Google

Lucy was exceptionally friendly and helpful. She facilitated our purchase in a record six weeks.

Kenneth · 15 April 2026

★★★★★ 5/5

Google

We recently bought a property through Charles Lear. There were a few nuances that made the purchase a little less straightforward than planned. This, whilst not ideal, meant that we were in contact regularly. Throughout the process, the team at Charles Lear showed supreme professionalism, attention to detail and communication. Without their conscientious support, I'm convinced the chain would have broken down. Both Charles and Abi in particular were fantastic and I have already highly recommend them to a friend and neighbour looking to market their property.

Andy · 14 June 2019

★★★★★ 5/5

Google

What a credit Dan Lloyd has been, he has stood by us and helped to sort out all our difficulties during this particularly stressful house purchase. Without doubt a true professional, kind and courteous and also on the ball. Without Dan’s support and hard work I don’t think we would have got there. Thanks Dan and all the staff at Charles Lear.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 27 August 2022

★★★★★ 5/5

Google

Great service and communication from Lucy and Joe at Charles Lear. Never an easy process; especially in the current housing market conditions. So happy to have achieved a sale and would highly recommend Charles Lear as a very professional and experienced estate agent.

Anita · 16 December 2025

★★★★★ 5/5

Google

Charles Lear are a professional estate agent who helped us tremendously through our house sale and purchase. I feel it’s important to mention each member of the team viewed our home in order to talk about it confidently to potential buyers. Brigitte has been great! She is always contactable and very personable, even recommending our mortgage advisor and solicitor. We would definitely use them again.

Rachael · 13 June 2022

★★★★★ 5/5

Google

After Sales Care is First Class ***** Abigail provides an incredible service and I can't fault her at all. She kept us sane with her friendly approach, efficient and responsive nature to every query we ever had. At times it felt that Abigail was the only person that kept our purchase and sale on track. I would willingly recommend Charles Lear, as she is a credit to their business, and I would love to deal with her again.

Matt · 14 June 2019

★★★★★ 5/5

Google

I can’t thank Abi from CHARLES Lear enough. Over a year ago we vacated a property which has subsequently been sold by Charles Lear. Unknown to us We left a box of important documents and a laptop in the property. Rather than discarding the box Abi took the time to track us down via Facebook, contact us and arrange for us to get the box of items. Well above the call of duty. Many many thanks

Nigel · 14 June 2019

★★★★★ 5/5

Google

We have just exchanged contracts on our house which we are selling through Charles Lear. Vanessa came to do the initial valuation and I was impressed with her professionalism, local knowledge and candid approach to selling our house. Throughout the process, dealing with Rebecca, Vanessa and others, communication has been excellent; we have felt confident, reassured and informed every step of the way. Nothing has been too much trouble and we would absolutely recommend this company to anyone who values excellent customer service. Thank you all!

Wendy · 22 August 2024

★★★★★ 5/5

Google

We have recently purchased a house through Charles Lear. We found them to be knowledgeable, professional and very helpful. Rebecca Hyde was a pleasure to deal with and we will be keen to buy and sell through Charles Lear in the future.

Parwin · 13 February 2024

★★★★★ 5/5

Google

The team at Charles Lear are fantastic. We specifically dealt with Dan and he made our purchase go through in a breeze. Nothing was too difficult for him and his regular updates on progress kept us informed at all times. As a fellow estate agent I couldn’t recommend them more!

Nick · 13 June 2023

★★★★★ 5/5

Google

This week the exchange took place on our property and we couldn’t be happier. Dan has done an excellent job of keeping everything moving and all concerned fully up to date as things changed. I think his people skill are second to none and we would recommend him to anyone looking to buy or sell their property. Many thanks Dan.PositiveProfessionalism

Ann · 13 June 2022