Trusted Agent profile Β· Cheltenham

Andrews Cheltenham reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,152 reviews across 2 platforms

11 Bath Road, Cheltenham, GL53 7HG, GL53 7HG

Andrews's office in Cheltenham, at 11 Bath Road, is rated 4.8 out of 5 across 2,152 reviews on two platforms, including 268 Google reviews rated 4.6.

Google logo

4.6 / 5

268

Reviews on Google

This office

Trustpilot logo

1,884

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Janine from Andrews was really helpful

Janine from Andrews was really helpful, answering all our queries and helping us solving any issues that we had. Great estate agency

Stefan Β· 7 June 2024

Agent replied Β· 24 October 2024

Hi Stefan, thanks for the five star review. We know that Janine will really appreciate seeing your feedback, thanks again, Rhys

5/5

Trustpilot

Excellent service

We appreciate your help for the help and support you offered during our moving in period to our new home,it was easy and reliable.Thank you especially to Jasmine Gyde,you have truly been a star

Lydia Β· 22 September 2023

Agent replied Β· 24 October 2024

Hi Lydia. Thank you for taking the time to write a five star review and giving such a nice review to Jasmine! We are so glad to see Jasmine was able to support you and be on hand throughout the process! All the best for the future, Laura.

5/5

Trustpilot

We had a great viewing today with…

We had a great viewing today with Shamiya. She was knowledgeable and friendly and was a real pleasure to work with.

Teri Β· 24 June 2024

Agent replied Β· 24 October 2024

Hi Teri, thanks for the review. Great to see that Shamiya was able to help you with everything needed. Thanks, Rhys

5/5

Trustpilot

I have recently worked with Keli on a…

I have recently worked with Keli on a property sale, she has been really helpful and very responsive to calls and emails!

Darcy Β· 27 May 2023

5/5

Trustpilot

5 stars *****

The team, especially Lisa Bird-Parsons, worked so incredibly hard to support both our sale and our purchase via another agent.

Toni Β· 21 July 2023

5/5

Trustpilot

Viewing Experience

Jennifer jones was very supportive and remained in contact till completion of the visit. A great experience

Mohsin Β· 23 August 2024

Agent replied Β· 24 October 2024

Thank you, Mohsin! We're thrilled to hear that Jennifer provided such excellent support and made your experience great. We appreciate your feedback!

4/5

Trustpilot

Molly Machon,as senior property manager…

Molly Machon,as senior property manager has really grasped the challenge of dealing with my mixed residential/commercial building in Bedminster.Her professionalism, hard work,and ability to liaise with tenants is much appreciated

Stuart Β· 12 December 2023

Agent replied Β· 24 October 2024

Hi Stuart, thank you so much for the positive review, fantastic to see Molly does a brilliant job looking after your block. If of course there is anything extra we could do to earn the full five stars, please feel free to drop your feedback to myself (Rhys) at RMessenger@AndrewsOnline.co.uk, many thanks.

5/5

Trustpilot

Nicole was amazing she made me fall in…

Nicole was amazing she made me fall in love with the property couldn’t ask for a better sales woman

Consumer Β· 2 August 2023

5/5

Trustpilot

Very attentive to all my…

Very attentive to all my querries.Prompt in answering emails.Smooth transaction from processing of the property till the moving.And they don't forget to check after my moved.Thank you Andrews.

Amanii Β· 19 January 2024

Agent replied Β· 24 October 2024

Hi Amanii, thank you for the five star review. We know moving home can be stressful so it's great to see that the team were on hand to make it a smooth process for you! Thanks

5/5

Trustpilot

I had a fantastic experience with…

I had a fantastic experience with Elliot. His assistance was invaluable, providing quick responses that greatly enhanced the overall efficiency of our collaboration. Highly recommended!Thank you

Pakkan Β· 1 March 2024

Agent replied Β· 24 October 2024

Hi Pakkan, thank you for taking the time to leave us a five star review. Great to see Elliot provided you with a five star service! Thanks, Rhys

5/5

Trustpilot

Excellent service

I had a very good experience with Andrew’s estate agent specially with Sandiya, she helped in finding the right property and was really helpful through the whole process.Thanks Sandiya πŸ˜€

Mark Β· 19 July 2022

5/5

Trustpilot

Great customer relationship from…

Great customer relationship from Shannon Bird, very caring and supportive.No delay or waste of time quite punctual.Thanks

Ndubuisi Β· 15 August 2024

Agent replied Β· 24 October 2024

Thank you, Ndubuisi! We're thrilled to hear about your positive experience with Shannon. Your feedback is greatly appreciated.

5/5

Trustpilot

Fantastic service from start to finish-…

Fantastic service from start to finish- the whole process of working with them has been a delight. Thank you for everything

James Β· 4 June 2024

Agent replied Β· 24 October 2024

Hi James , Thank you for the five star review. It is great to hear that the team have provided fantastic service from start to finish. Thanks , Lisa

5/5

Trustpilot

Steve was very patient and kind to me…

Steve was very patient and kind to me and my family. He was very professional in showing us the property we went to view and we felt very welcomed.

Toyin Β· 27 August 2022

5/5

Trustpilot

Best services

One of the staff NICOLE MEIKLE she’s the bestest concelt I met , she give all her effort to us.thanks for andrews property group for the best service.

Atheek Β· 15 January 2024

Agent replied Β· 24 October 2024

Hi Atheek, thank you for the five star review. That certainly is high praise for Nicole, which of course is really pleasing to see. Thanks again for the feedback. Rhys

4/5

Trustpilot

Great experience

Claire and Ashley were contactable and provided me with relevant information when needed. They were helpful in arranging viewing to our convenience. Great experience

Simi Β· 27 February 2023

5/5

Google

Had a really helpful conversation with Shannon earlier today. She was lovely to talk to and very knowledgeable and really put my mind at ease.

Theresa Β· 16 March 2024

Agent replied Β· 11 November 2024

Hi Theresa, thank you so much for sharing your experience with us. Brilliant to see Shannon made such an impression and was able to give you information to help you with any decision around a potential move. Thanks again, Rhys

5/5

Trustpilot

Great first experience

We signed up to Andrews with Stephen Edwards who was really efficient and helpful. a week later we were shown around a property by Nancy Henley, she was waiting outside to greet us. She was really helpful and friendly and made sure we knew the next steps to take if we wanted to make an offer. Any questions we had were answered quickly and would recommend these guys

Teaching Β· 26 June 2023

5/5

Trustpilot

Top service

Shoneil was exceptionally helpful in facilitating tenancy arrangements, efficient, fast and responsive in coordinating between myself and landlord. Really helpful.

A Β· 26 June 2023

5/5

Google

Had a viewing with George recently. Great knowledge of the property and really good experience

Katy Β· 12 September 2024

Agent replied Β· 11 November 2024

Thanks for your feedback Katy, it's good to hear about your positive viewing experience with George.

5/5

Trustpilot

Good professionals

Issy at downend was prompt, and seemed very down to earth and easy to talk to. Good service

Rahim Β· 24 July 2024

Agent replied Β· 24 October 2024

Thank you, Rahim! We're thrilled to hear that Issy provided prompt and friendly service. Your feedback is greatly appreciated!

5/5

Trustpilot

Real helpful company

Real helpful company. Special mention for Andrew Bannerman who really worked hard on what was a difficult transaction.

Richard Β· 23 July 2024

Agent replied Β· 24 October 2024

Hi Richard, thank you for the five star review. Amazing to see that Andrew was so helpful and supportive to you throughout your dealings with us. Thanks, Rhys

5/5

Trustpilot

My purchase through Andrews at the cheam branch

My purchase through Andrews at the cheam branch.Steven was always very prompt at replying to my emails and phone calls and chasing different queries.

Nicola Β· 13 February 2023

5/5

Trustpilot

The team work good and useful monika is…

The team work good and useful monika is helping us all the time !πŸ₯°

27386369 Β· 20 September 2024

Agent replied Β· 24 October 2024

Thank you for your kind words! We're thrilled to hear that Monika has been so helpful. Your satisfaction is our priority.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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