Trusted Agent profile · Cheltenham
★★★★★
2,152 reviews across 2 platforms
11 Bath Road, Cheltenham, GL53 7HG, GL53 7HG
Andrews's office in Cheltenham, at 11 Bath Road, is rated 4.8 out of 5 across 2,152 reviews on two platforms, including 268 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Andrews Cheltenham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cheltenham.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
TrustpilotHappy customer
The staff at Andrew’s are so helpful and reassuring with any questions you need answered.There telephone manor is so friendly.l would recommend the agents for the efficient and quick sale.
Hi Mrs Neale, fantastic to see you had such a positive experience with our friendly staff, we are so pleased to see your sale went through efficiently. Thanks, Rhys
5/5
TrustpilotWe purchased a house sold through them
We purchased a house sold through them. They were super friendly, transparent, quick to reply to emails and seemingly more on it than solicitors on both sides of the sale.
Hi Gareth, thank you for the five star review. We hope you are settled into your new home and we are so pleased we were able to help you make the move! Thanks, Rhys
5/5
GoogleGarry Maisey is absolutely amazing! We wouldn’t use anyone else and recommend him to everyone. He made everything so much easier for us, is super patient and always there to help when we need it.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotJasmine Gyde at Andrews was very…
Jasmine Gyde at Andrews was very helpful with supporting us apply for a rental property. She gave us lots of useful information and kept us updated on the process and what was happening
Hi Emma, thank you for the five star review. Great to see that Jasmine and the team have been on hand to help you out through your property search and move. Thanks again for sharing your experience, Rhys.
5/5
TrustpilotLooking forward to be renting from…
Looking forward to be renting from Andrews property,The staff at Andrews are very friendly and professional.l was assisted by Kinga,she is very helpful, friendly and she keeps you updated.
Hi Audrey, thank you for the review of the team, especially Kinga. It really is appreciated and we are so pleased we were able to help you find your new home! Thanks, Rhys
5/5
TrustpilotExtremely friendly and helpful with our…
Extremely friendly and helpful with our property search. Tracy and Maria have gone above and beyond in keeping me updated on our property search.
Hi Tammy , Thank you for the five star review. It is great to hear that Tracey and Maria have gone above and beyond assisting you with your property search. Thanks , Lisa
5/5
TrustpilotFive stars for the letting team at Andrews
As landlords, we work closely with the Andrews team and rely on their friendly, accessible, professional and communicative support. I know that I can contact Julie, Liz and their colleagues to help with any questions or problems that I may have around letting my property, and have really appreciated their support over the years. This is a dedicated team, trustworthy and always available to sort out issues quickly and efficiently.
5/5
GoogleHad an amazing showing with Holly today, fantastic knowledge of the area which was great as moving from quite a distance away! Bubbly and professional. Would highly recommend.
Hi Stephanie, thank you for sharing your five star experience. Fantastic to hear Holly was able to show you around today and I am so glad to hear she was very bubby and professional! Thanks for the recommendation too and all the best, Laura.
5/5
GoogleWe booked 2 viewings and received a quick response followed by an email confirming all details. Shannon who showed us around the properties was very knowledgeable and friendly.
Hi Martin, thank you for the five star review. Brilliant to see Shannon was on hand to share her wealth of knowledge and that you had a positive experience whilst out viewing with us. Thanks, Rhys
5/5
TrustpilotEd made our journey seem easy but it…
Ed made our journey seem easy but it wasn’t. It took a long time to complete the reference checks and it looked like it wasn’t gonna work. Thank you guys for always coming through.
Hi Esther, thank you so much for leaving us a review on Trustpilot too. Great to see that you had a really positive experience from the team, albeit if other parties made the process slightly slower than anticipated. Many thanks, Rhys
5/5
TrustpilotEmily was fab me
Emily was fab me , my husband and our daughter felt very at ease with Emily she told us about schools and nearby services . Very lovely and friendly . And very knowledgeable
5/5
TrustpilotLouise Gonella in the property…
Louise Gonella in the property management team helps me manage my flat that is rented, in Tooting.She is always polite and professional.Ian Hayward
Hi Ian, thank you for sharing your experience. Brilliant to see that Louise has been able to help you with everything you've needed relating to the smooth management of your property and hopefully ensuring you have happy tenants. Thanks, Rhys
5/5
Trustpiloti spoke to karen and she had great…
i spoke to karen and she had great knowledge and expertise about renting. will definitely be recommend andrews property group to anyone looking to let their property
Hi Marcie, thanks for taking the time to leave us a review and brilliant to see that Karen was able to share her wealth of knowledge with you about the lettings market. We appreciate your recommendation and know Karen will be really thankful for the feedback, thanks again, Rhys
5/5
TrustpilotLovely Staff
It was lovely meeting you Issy.The way you respond to us was excellent and you were so kind, insightful, responsive and Professional.
Thank you for the five star review. Brilliant to see that Issy delivered such a brilliant experience for you. Thanks again, Rhys
1/5
TrustpilotOMNISHAMBLES
So the person responsible and lead incompetent is going to deal with a complaint- we'll done. When we met to discuss the debacle you were mute and failed mention arrangements had been made despite a direct enquiry. You have caused us financial hardship.BE VERY WARY of contracting with them.
Now that you have advised the complaint relates to the Branch Manager, we have asked the relevant Regional Manager to investigate and respond to your complaint. This process is also being overseen by our central customer service team.
5/5
GooglePut my house on the market last year with Terri, from andrews Cheltenham, sold quickly, plenty of viewings and offers. Very happy with everything. Was kept well informed.PositiveQuality, Professionalism
5/5
TrustpilotHyper Swift Service
Swiftly booked viewing, viewing was on time and unrushed - all aspects of property and offer was clearly explained, offer was made and acknowledged within a day.
Hi Mr Naseer, thank you for taking the time to write us a five star review. Fantastic to see you had a positive experience and everything was clearly explained. Thanks for sharing your experience and all the best, Laura.
5/5
TrustpilotNancy Henly part of the Andrews…
Nancy Henly part of the Andrews Property Group was very welcoming when showing myself around the property she was very professional it her role.HonestFriendly
4/5
TrustpilotIt was great experience with Shamiya…
It was great experience with Shamiya today she did took me around the house and answer questions about the house
Thank you, Joseph! We're delighted to hear Shamiya provided a great experience. If you have any more questions, feel free to reach out.
5/5
TrustpilotGreat communication throughout
Great communication throughout, Molly was a pleasure to deal with, kept me up to speed and always available via phone or email
5/5
TrustpilotElif was very helpful!!
After a year renting from this agency we decided to continue with them.
5/5
TrustpilotGreat experience - Di was lovely
Di was the best from start to finish. So lovely, punctual and approachable. So different from all other estate agents that I’ve met who are all business and just want to get the property sold by any means necessary - Di was different and it really felt like she cared about finding the right property for my friends and I, I didn’t feel rushed but rather supported from start to finish that our house hunt was in the best hands possible! Thank you so much Di! All the best, Kia, Harry and Olivia
5/5
TrustpilotThe customer service was outstanding
The customer service was outstanding, and the service was exactly what I was looking for.I was so pleased with the service I received from Georgina Marla.“I was very impressed. Thank you 🙏
Hi Ahmad, thanks for the five star review. Amazing to see you were really pleased with the service delivered by Georgina and the team! We really appreciate your feedback, thanks, Rhys.
5/5
TrustpilotI recently undertook a transaction…
I recently undertook a transaction with James being the agent for the vendor. Speaking as a conveyancer i have never left a review before but he really deserves this. James, you went above and beyond in a Situation that has never been known to me in Conveyancing before. We worked well together and your help was appreciated so much! Building solicitor and agent relationships is the key. Look forward to working with you again!
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Tell us what you need and we'll put you in touch. Andrews Cheltenham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cheltenham.
