Trusted Agent profile · Cheltenham
★★★★★
2,024 reviews across 1 platform
176 Bath Road, Cheltenham, GL53 7NF
Andrews Estate Agents New Homes's office in Cheltenham, at 176 Bath Road, is rated 4.7 out of 5 across 2,024 reviews on 1 platform.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat, friendly, knowledgeable service
Unfortunately we didn't end up going through Andrews, however, Brian @ the Morden branch deserves a shout out. He was exceptionally friendly, knowledgeable and always on hand with any questions I had. He kept in touch after the initial viewings offering to give tips and offer to show more properties.Can't fault the service!
5/5
TrustpilotExcellent
We have had a lot of different companies who we have had to deal with when we have any problems with the property. Andrews are far and away the best we’ve had. Any problems are dealt with immediately by extremely professional but friendly staff. I can’t praise them enough and would recommend Andrews to anyone looking for a management company.
5/5
TrustpilotThe attention i was given by the agency…
The attention i was given by the agency staff was very warmly
Hi Yisa, thank you so much for the five star review, great to see you had such a positive experience.Thanks, Rhys
5/5
TrustpilotHighly recommended
Efficient, reliable agency secured my ideal flat rental seamlessly.Highly recommended
Hi Anugrah, thanks for sharing your experience and we are so pleased we've assisted you in finding your new home! Thanks, Rhys
5/5
TrustpilotAndrew’s Barnet
Tara is always helpful, friendly and professional.
5/5
TrustpilotAndrews & Tracy we’re great.
Andrews we’re a great agent to work with. Tracy in the office help us every step of the way with great and timely communication keeping our minds at ease through the entire process. I would highly recommend them and make sure you get Tracy on your account when it’s time to engage the solicitors, she’ll keep them on their toes.
5/5
TrustpilotWe dealt with Ed Brennan from Reigate…
We dealt with Ed Brennan from Reigate branch.Ed sorted our rental out for us and did all the necessary work saving us the trouble. Great communication. Ed was always prompt at replying to our emails and questions. Very polite and professional. Other members of staff we have spoken to have also been very plesant. Thankyou.
5/5
TrustpilotExemplary professionalism
Jean-Pierre was excellent! Transparent, communicative and confident. I highly recommend
5/5
TrustpilotFantastic Service
Andrews Southfields branch have now twice found us tenants for our Putney flat including having organised and managed general maintenance for us. Being landlords based out of the country, it has given us peace of mind having such a capable agent in Tomasz Faba taking care of our property. Can't rate Andrews highly enough.
5/5
TrustpilotNancy gave a professional service while…
Nancy gave a professional service while showing us around a property this morning.
Hi Sarah, thank you for the five star review, it's really appreciated! We are so glad to see you had a fantastic experience viewing a property with Nancy.Thanks, Rhys
5/5
TrustpilotExcellent customer service from the…
Excellent customer service from the Southville site. I would definitely recommend.
Hi there, thank you for taking the time to write us a five star review. Great to see you received excellent service from our Southville team, they will really appreciate your kind words! Thanks for the recommendation too and all the best, Laura.
4/5
TrustpilotGood team
They where great from the beginning to the end. I even had to call in to ask few paper work that I have replaced, they where so good gave me a spare copy within few days. Thanks you guys I have been so stressed and they just made me feel human, great team
5/5
TrustpilotExcellent service in securing a rental…
Excellent service in securing a rental property with Andrews and in particular the help of Michael in their Southfields branch. The whole process was very smooth due to clear and prompt communications. Any queries since moving in have similarly been dealt with efficiently. A friendly and effective service. Impressed.
5/5
TrustpilotThe company really helped to get things…
The company really helped to get things sorted out Vero quickly and also helped me to arrange things in a very professional way.Nancy Henley she really does a great job and hats off for her patience even during her busy schedule, she helped me to get the online form filled. Thanks for all great helps.
5/5
TrustpilotAndrews have been fantastic!
The team at Andrews in Clifton have been exceptional! A massive thank you to all the team, James and Eleanor have been truly fantastic in dealing with our new rental property. The best experience I have had with an estate agents, such a warm and friendly service, really looking forward to moving in!
5/5
TrustpilotSouthfields branch
Such kindness and help from Tomasz and Michelle in the Southfields branch who helped with my recent renewal process.So pleased with this branch and I would highly recommend to anyone looking to rent. I have been a long term tenant and over the years always been very happy with the service received and been welcomed warmly in the office.
5/5
TrustpilotI really enjoyed my experience with…
I really enjoyed my experience with Andrews property, they were so helpful and friendly.
Hi Achina, thank you so much for the five star review. Great to see you've had a brilliant experience with us.Thanks, Rhys
5/5
TrustpilotDealing with Josh whilst looking to…
Dealing with Josh whilst looking to purchase a property has been a really great experience. His knowledge of the market & understanding of what we're looking for and how he can fit this brief has been brilliant, and nothing has been too much of an ask for him.Highly recommend - thanks again Josh!
1/5
TrustpilotDisgusting service
Disgusting service. Have all sort of issues around my flat that this company is stealing as they are providing no service to us. Yet to find someone competent in this company.
Dear Naomi, this doesn’t sound right and we’d like to look into what has happened here. Please could you get in touch with us at wecare@andrewsonline.co.uk with some more details and we’ll get back to you?
5/5
TrustpilotI am very pleased with the service I…received
I am very pleased with the service I have received from Andrews Estate Agency, Reigate Branch. Isaac, who has been my main point of contact, has been brilliant. His professionalism, reliability, and approachability has been of a high standard throughout. I would not hesitate recommending 'Andrews' to both my family and friends anytime in
5/5
TrustpilotHouse Viewing
Steve in the Horley branch was excellent at communication prior to the house viewing and very accommodating to fit us into the open day. The viewing itself was a pleasure, with Steve taking every care that all known details were mentioned and questions answered. Very professional, and conveyed his genuine passion for the property.
1/5
TrustpilotHiding behind a so called social…
Hiding behind a so called social purpose they are beyond contempt. A bunch of part time jokers playing shop putting their own self interests first.BEWARE & STAY CLEAR.
Dear Shaine, our social purpose is in fact our sole reason for being and is why we exist. As such, we take complaints serious and would be keen for you to get in touch via wecare@andrewsonline.co.uk so that we are able to look into your experience in more detail.
5/5
TrustpilotWe have worked with Andrews for many…
We have worked with Andrews for many years as one of their quick response maintenance teams. The response to their tenants is fast with good communication
5/5
TrustpilotVery friendly and helpful
Very friendly and helpful, clearly knew the property and area, no pressure
Hi Jean, thank you for taking the time to give us a five star review. Glad to hear our team has been friendly and helpful to yourself! Thanks again and all the best, Laura.
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