5/5
TrustpilotShannon was professional and helpful…
Shannon was professional and helpful showing me around the property. She was able to show me around early which was also great! Thank you!
Trusted Agent profile · Cheltenham
Andrews Estate Agents New Homes Cheltenham reviews
★★★★★
2,025 reviews across 1 platform
176 Bath Road, Cheltenham, GL53 7NF
Andrews Estate Agents New Homes's office in Cheltenham, at 176 Bath Road, is rated 4.7 out of 5 across 2,025 reviews on 1 platform.
Reviews
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotFreya was lovely and very friendly on…
Freya was lovely and very friendly on our house viewing today from Andrews in Keynsham, she was extremely approachable and informative on our viewing for a potential house to buy.
5/5
TrustpilotSuperb customer service
Well, what can I say? Isaac at Andrews in Reigate is a dream! Polite, attentive, thorough, and efficient! And he LISTENS - a rare quality in today's world!
5/5
TrustpilotGreat service and follow up Nancy…
Great service and follow up Nancy Henley managed to view us a property in no time as we mentioned that we came from really far and we have to head back home same day.Thanks Nancy.
5/5
TrustpilotTara Darling Always Helps
Tara Darling has always been very supportive and sympathetic with a balanced approach to issues that may arise in property matters.Highly recommend the agency with special thanks to Tara.
5/5
TrustpilotWould recommend
We had some complications with the sale of our property but Benga and Duane were both super helpful throughout the whole process. Would definitely use Andrews again
4/5
TrustpilotA thoroughly enjoyable experience
A thoroughly enjoyable experience. E mails/Telephone calls answered on time. From the viewing to the after sales team I have been dealt with both professionally and courteously! Special thanks to Katie Maggs she has been a diamond!
5/5
TrustpilotI really do appreciate Issy at the…
I really do appreciate Issy at the Downend branch for your help. She really communicated to me in an efficient and effective manner. A top notch act of professionalism.
Agent replied · 12 June 2024
Hi Peter, we know that Issy will really appreciate seeing your review. She works incredibly hard for our customers, brilliant to see her efforts have been recognised. Thanks again, Rhys
5/5
TrustpilotJennie of Andrews in Oxford
Jennie of Andrews in Oxford has just helped me on the telephone. She articulated everything I needed to know so clearly. Thank you, she really knows her field and I am very grateful.
Agent replied · 12 June 2024
Hi Christopher, thank you for the five star review, we know that Jennie will really appreciate it and it's brilliant to see you are so happy with the service received. Thanks, Rhys
5/5
TrustpilotExcellent communication
Really pleasant experience with Andrews. Both Di and Jean-Pierre were excellent communicators. They were responsive and supportive every step of the way. They really fought for our corner and made the experience easy for for us.
5/5
TrustpilotWe have been customers of andrews…
We have been customers of andrews mordern branch for 3 years. We had a lettings issue and could only speak to the sales manager Brian who was available. Even though it was not Brian’s department, he went above and beyond to help resolve our issue. He followed up days after to ensure the issue was resolved. Brian understands how to treat customers and is the main reason we will continue to stay with andrews.
5/5
TrustpilotI found Shannon Bird at Downend Branch…
I found Shannon Bird at Downend Branch was extremely helpful and pleased with the work she did for me.
5/5
TrustpilotProperty Viewings
Andrews at Reigate arranged two viewings of a property for me. Isaac Biggerstaff was friendly, professional and knowledgeable throughout the process and I would be happy to recommend Andrews based on my personal experience.
5/5
TrustpilotJanine
Janine, thanks for all the supports extended. very professional in managing things. i was able to manage things at time when i was out of station.
Agent replied · 12 June 2024
Thank you for the review. We know that Janine will really appreciate seeing your feedback. Thanks again, Rhys
5/5
TrustpilotTara at the Barnet office has always…
Tara at the Barnet office has always provided a high level of service from the get go. I have always used Andrews as they specialise in letting and have always found good tenants for me over the last 10 years. I have benefitted greatly from dealing with the same person over that period of time rather than having to build rapport with someone new every time one of my properties needs letting. Tara has always advised me on the market and compliance matters to enable me to provide attractive, competitive and safe accommodation for tenants. Andrews fees are competitive. They are not the cheapest, but I would rather pay a little more for a service that is unmatched by any other agent I have previously used and believe me, some of them are not worth using.
5/5
TrustpilotIsaac Biggerstaff at Andrews in Reigate…
Isaac Biggerstaff at Andrews in Reigate has done the team proud. A thoroughly well-earned fee from all concerned on this latest acquisition. Well Done team and thanks for all the assistance getting this one across the line.
Agent replied · 12 June 2024
Hi Julian, thank you for the 5 star review for Isaac and the team at Reigate. Great to see they were all on hand to see your purchase over the line, wishing you all the best. Thanks, Rhys
5/5
TrustpilotExcellent service
Excellent serviceAshley sold my uncles house, was super helpful throughout the process and did beyond his job as I wasn’t local. Highly recommend Ashley and the team at WOT
5/5
TrustpilotEnd of Tenancy
Great response and determination shown by Raluca Bagou in dealing with a difficult end of tenancy situation. Very impressed with her professionalism
Agent replied · 24 October 2024
Thank you, Peter. We're delighted to hear about your positive experience with Raluca. Your feedback is greatly appreciated.
5/5
TrustpilotThe teams at Long Ashton and Bedminster…
The teams at Long Ashton and Bedminster branch were absolutely fantastic. Nothing was too much and they certainly got everything across the line. Fantastic service and would definitely recommend. Thanks all
Agent replied · 12 June 2024
Hi Sean, fantastic to see that the team in Long Ashton/Southville have provided such a brilliant service to you. We know they will really appreciate seeing your feedback and of course the recommendation. Thanks again, Rhys
5/5
TrustpilotIzzy from the Downend branch was very…
Izzy from the Downend branch was very helpful and cheery. I wasnt expecting a call back as most other Estate Agents dont bother to call you back.
Agent replied · 12 June 2024
Hi Roger, thank you for your five star review. Fantastic to see you had a positive experience with our Downend branch, I am so glad Izzy was able to assist. Thanks again and all the best, Laura.
5/5
TrustpilotNot a single complaint!
The emails were prompt.Everytime I spoke to a member of staff they were so pleasant, I'd like to mention Shannon, Issy and Molly in particular!
Agent replied · 24 October 2024
We know the Andrews lettings team will really appreciate your feedback. Fantastic to see you always got a prompt response when needed. Thanks again, Rhys
5/5
TrustpilotHayley was so helpful today with us…
Hayley was so helpful today with us finding our new home, very polite and helpful and confident in her job, highly recommend talking to Hayley.
5/5
TrustpilotEmily Duveen has been amazing in…
Emily Duveen has been amazing in helping us find our new home. She listened to our feedback from other viewings and found us the perfect home! Thank you to Emily and the Horley office for supporting us!
5/5
TrustpilotAndrew property_MOLLY SCOTT_Keynsham branch
Andrew property keynsham branch is very helpful and fast at communicating to find the property before my notice period.Molly Scott and Freya are the two people who helped a lot to setting up the tenancy agreement ASAP.
Agent replied · 12 June 2024
Hi there, thank you for taking the time to write a five star review. Great to see the team and in particular Molly and Freya have been on hand helping you through the process. Really glad the guys could help you. Best of luck for the future. Thanks, Laura.
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