Trusted Agent profile · Cheltenham
★★★★★
2,025 reviews across 1 platform
176 Bath Road, Cheltenham, GL53 7NF
Andrews Estate Agents New Homes's office in Cheltenham, at 176 Bath Road, is rated 4.7 out of 5 across 2,025 reviews on 1 platform.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
TrustpilotHappy customer
The staff at Andrew’s are so helpful and reassuring with any questions you need answered.There telephone manor is so friendly.l would recommend the agents for the efficient and quick sale.
Hi Mrs Neale, fantastic to see you had such a positive experience with our friendly staff, we are so pleased to see your sale went through efficiently. Thanks, Rhys
5/5
TrustpilotWe purchased a house sold through them
We purchased a house sold through them. They were super friendly, transparent, quick to reply to emails and seemingly more on it than solicitors on both sides of the sale.
Hi Gareth, thank you for the five star review. We hope you are settled into your new home and we are so pleased we were able to help you make the move! Thanks, Rhys
5/5
Trustpilot90 Clark Drive ( Eddie Van Tonder)
I had a viewing today with Issy from the Downend branch. She was extremely helpful answering any questions i had and made the experience very comfortable and pleasant!
Hi Edgar, thank you for the fantastic review! Brilliant to see that Issy was able to give you such a brilliant experience when out on your viewings. Thanks, Rhys
5/5
TrustpilotI had a viewing today with Issy from…
I had a viewing today with Issy from the Downend branch. She was extremely helpful answering any questions i had and made the experience very comfortable and pleasant!
Hi Jaiden, thank you for taking the time to leave us a five star review we know that Issy will really appreciate seeing your feedback. It's also great to see your viewing experience was such a positive one. Thanks, Rhys
5/5
TrustpilotJasmine Gyde at Andrews was very…
Jasmine Gyde at Andrews was very helpful with supporting us apply for a rental property. She gave us lots of useful information and kept us updated on the process and what was happening
Hi Emma, thank you for the five star review. Great to see that Jasmine and the team have been on hand to help you out through your property search and move. Thanks again for sharing your experience, Rhys.
5/5
TrustpilotBig shout out to Antoine at Sutton …
Big shout out to Antoine at Sutton branch. Thanks so much for all your help. Could not be happier with all your service.
5/5
TrustpilotWe had a very pleasant experience with…
We had a very pleasant experience with Isaac Biggerstaff from the Reigate and Redhill branch, he showed us the property in a professional and informative manner, give this man a payrise, thank you Isaac
5/5
TrustpilotLooking forward to be renting from…
Looking forward to be renting from Andrews property,The staff at Andrews are very friendly and professional.l was assisted by Kinga,she is very helpful, friendly and she keeps you updated.
Hi Audrey, thank you for the review of the team, especially Kinga. It really is appreciated and we are so pleased we were able to help you find your new home! Thanks, Rhys
5/5
TrustpilotFive stars for the letting team at Andrews
As landlords, we work closely with the Andrews team and rely on their friendly, accessible, professional and communicative support. I know that I can contact Julie, Liz and their colleagues to help with any questions or problems that I may have around letting my property, and have really appreciated their support over the years. This is a dedicated team, trustworthy and always available to sort out issues quickly and efficiently.
5/5
TrustpilotEmily was fab me
Emily was fab me , my husband and our daughter felt very at ease with Emily she told us about schools and nearby services . Very lovely and friendly . And very knowledgeable
5/5
TrustpilotSo far my experience has been…
So far my experience has been fantastic, Kamilija has been very helpful with the process of me going forward to be able to rent a property as a tennant so I would definitely recommend Andrews
5/5
TrustpilotGreat Experience (Horley Branch)
We have recently looked at a rental property through the Horley branch. The staff was friendly and efficient, communication was great throughout. Highly recommend!
Hi Bianka , Thank you for the five star review and recommendation. It is great to hear that the staff were friendly and efficient with great communication. Thanks , Lisa
5/5
TrustpilotExtremely friendly and helpful with our…
Extremely friendly and helpful with our property search. Tracy and Maria have gone above and beyond in keeping me updated on our property search.
Hi Tammy , Thank you for the five star review. It is great to hear that Tracey and Maria have gone above and beyond assisting you with your property search. Thanks , Lisa
5/5
TrustpilotEd made our journey seem easy but it…
Ed made our journey seem easy but it wasn’t. It took a long time to complete the reference checks and it looked like it wasn’t gonna work. Thank you guys for always coming through.
Hi Esther, thank you so much for leaving us a review on Trustpilot too. Great to see that you had a really positive experience from the team, albeit if other parties made the process slightly slower than anticipated. Many thanks, Rhys
5/5
TrustpilotAndrews Southville. One of the best to work with
I have been a contractor to Andrews office in Southville for several years and can honestly say that the whole team, led by the very capable and professional Rebecca Hudson, are a pleasure to work with. Efficient and reliable are words that spring easily to mind as well as being very pleasant people to deal with into the bargain. In all, this is one of the agents offices that I look forward to visiting.
5/5
TrustpilotMany thanks to Clifton Brunch
Many thanks to Clifton Brunch! Great experience and friendly team. Kind and helpful, thank you for all the support and guidance all over my application
5/5
TrustpilotKeynsham Branch: Very friendly & professional
Keynsham Branch: The staff were very helpful, friendly & professional - in particular Molly & Freya. Excellent customer service, would definitely recommend
1/5
TrustpilotOMNISHAMBLES
So the person responsible and lead incompetent is going to deal with a complaint- we'll done. When we met to discuss the debacle you were mute and failed mention arrangements had been made despite a direct enquiry. You have caused us financial hardship.BE VERY WARY of contracting with them.
Now that you have advised the complaint relates to the Branch Manager, we have asked the relevant Regional Manager to investigate and respond to your complaint. This process is also being overseen by our central customer service team.
5/5
TrustpilotHelpful and professional
Had a really positive experience with Andrews. Joanne was fantastic. She helped us find and secure our flat and was always super friendly and professional. Would recommend this agency if you’re looking for properties!
5/5
TrustpilotGreat Service
We received exemplary service from Isaac Biggerstaff at Andrews in Reigate. He was very friendly and kept us well informed throughout the process. Can highly recommend.
Hi Beth, thank you for taking the time to leave us a review. Amazing to see that Isaac delivered first class service and kept you updated each step of the way. Thanks again, Rhys
5/5
Trustpiloti spoke to karen and she had great…
i spoke to karen and she had great knowledge and expertise about renting. will definitely be recommend andrews property group to anyone looking to let their property
Hi Marcie, thanks for taking the time to leave us a review and brilliant to see that Karen was able to share her wealth of knowledge with you about the lettings market. We appreciate your recommendation and know Karen will be really thankful for the feedback, thanks again, Rhys
5/5
TrustpilotLouise Gonella in the property…
Louise Gonella in the property management team helps me manage my flat that is rented, in Tooting.She is always polite and professional.Ian Hayward
Hi Ian, thank you for sharing your experience. Brilliant to see that Louise has been able to help you with everything you've needed relating to the smooth management of your property and hopefully ensuring you have happy tenants. Thanks, Rhys
5/5
TrustpilotLovely Staff
It was lovely meeting you Issy.The way you respond to us was excellent and you were so kind, insightful, responsive and Professional.
Thank you for the five star review. Brilliant to see that Issy delivered such a brilliant experience for you. Thanks again, Rhys
5/5
TrustpilotFirst Class Service at Barnet
I have dealt with Andrews Barnet for over 20 years. In all that time I have received a very professional service.Our main dealings have been with Tara Darling who has certainly improved our things since her promotion to managing the Barnet Branch.Its a pleasant experience dealing with this company and it's good to know that through their constant training programme our interests will be protected and we will not fall foul of any regulations.
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