Andrews Estate Agents reviews in Cheltenham

★★★★★ 5/5

Trustpilot

I received an excellent service by Lorna

I received an excellent service by Lorna from the barnet and kingsbury branch. She was great at handling the referencing process for a new tenant, completing all paperwork at a very fast rate. This was done proactively before the Easter weekend and Lorna ensured a smooth transition to a new tenancy very quickly. She's competent, easy to work with, flexible proactive and responsive to all queries. She always responds to calls I'm very thankful to Andrews and their staff for the meticulous service they offer.

Maria · 24 April 2025

★★★★★ 5/5

Trustpilot

They will find you a place even if no one else can!

I was looking for a place for a good 1 month in Bristol and just when I was about to give up I reached out to andrew and they helped me secure a property in 3 days. Prompt reply, friendly staff and speedy process of renting. Andrew is the best in Bristol and special thanks to Eleanor Gregory who was extremely helpful in getting the process over the line.

Ayush · 16 June 2023

★★★★★ 5/5

Google

Had the pleasure of applying for our mortgage with Garry who is fantastic and knows his stuff really well! Whenever we had any questions he had an answer - or would get back to us with an answer as soon as he had it. Made the process really smooth and took a huge amount of stress off our shoulders knowing we were in safe hands!

Jacob · 18 August 2024

★★★★★ 5/5

Trustpilot

Issy was incredibly friendly and…

Issy was incredibly friendly and provided a fun, laid-back atmosphere while also remaining professional during a property viewing. Thank you Issy! :)

Bailey · 21 May 2024

★★★★★ 5/5

Trustpilot

Had a great service from this company…

Had a great service from this company in the southville office. Lisa Bird was very informative and professional.

Ollie · 30 July 2024

★★★★★ 5/5

Trustpilot

HIGHLY RECOMMENDED

Me and my partner have been trying to find a good and lower rate for our upcoming remortgage and Mr. Mukul Mehta, the mortgage and protection Advicer from Andrews Kingsbury office was really helpful and patiently on the phone with us to get a new and perfect deal for us. His help and his professional manner was truly amazing and we are definitely happy with our experience. Again, thank you Mr. Mukul Mehta

Marianne · 22 March 2024

★★★★★ 5/5

Trustpilot

Very friendly, helpful and efficient

Janine is always very helpful and deals with any issues very quickly. We have been more than happy with the service.

Carly-Ann · 4 June 2024

★★★★★ 5/5

Google

Garry, our mortgage advisor at Andrews, has helped us on multiple occasions. He has provided excellent advice on our mortgage throughout the transaction process and through the term of our mortgage. On our recent purchase, he went above and beyond to help get the transaction over the line, and his help in closing out the process was invaluable!

Tom · 2 December 2024

★★★★★ 5/5

Trustpilot

Elliot has been super helpful…

Elliot has been super helpful throughout the process of buying our first house. Always responsive, helpful and happy to show us round the house multiple times. Thanks for your help!!

Charlotte · 29 November 2023

★★★★★ 5/5

Trustpilot

Viewing

We went to view a house. Julie was very polite and welcoming! Gave us a splendid tour in which, we was very happy for.

Michael · 5 April 2024

★★★★★ 5/5

Trustpilot

Issy has good customer service and i am…

Issy has good customer service and i am pleased to have met her. Thank you Issy for helping us get the property.

Mimi · 12 May 2024

★★★★★ 5/5

Trustpilot

Thanks to Andrews Kingsbury and in…

Thanks to Andrews Kingsbury and in particular Benga for helping us with the sale of our flat. A gentleman every step of the way and a pleasure to deal with as he was always very quick to respond with any queries or concerns we had. I would highly recommend Andrews Estate agents to anyone selling or buying in the area as their knowledge of the market is second to none.

Patrick · 20 April 2023

★★★★★ 5/5

Trustpilot

Luke Timms, Leasehold Management

Luke Timms, Leasehold Management. Luke has only been looking after our site in Essex for a short while but he has achieved so much. The service he provides is beyond excellent. He responds instantly, is always available, very knowledgeable, proactive and constructive. As a Director, I finally feel I can trust in Andrews. Luke has restored faith that the site will be well managed. Luke had an onerous task and I am overwhelmed by all he has achieved in such a short space of time. Well done Luke you are an inspiration and we thank you very very much ❤️

Lesley · 3 October 2023

★★★★★ 5/5

Trustpilot

Completion of Flat Sale

I have just completed on the sale of our flat in Bristol and Emma and the team at Andrews Harbourside have been excellent. All elements have worked smoothly and their communication throughout the process has been faultless. The initial valuation was realistic and this was backed up by subsequent pro-active marketing and oversight of the sale. I compared 3 Estate Agents in Bristol prior to selecting Andrews and I am delighted that I made the right choice. Many thanks to the team and I would strongly recommend their services based on my experience.

DB · 16 March 2022

★★★★★ 5/5

Trustpilot

Property management team

Joe was very helpful. He is very experienced and knowledgeable on how to handle disputes with tenants

Amir · 6 August 2024

★★★★★ 5/5

Trustpilot

Shannon Bird was very friendly

Shannon Bird was very friendly, welcoming and knowledgeable about the property. She answered my questions and showed me round the house, explained the parking and back garden access.Many thanks.

Jinu · 12 December 2023

★★★★★ 5/5

Trustpilot

Luke Timms, Bristol branch

I had a rough start with Andrews, to the point where I felt the need to switch to other companies to get the service we deserve. This was the case until Luke Timms joined! Luke has always been available and ready to sort out any issue in a timely manner. As a director, I know I am not one of the easiest stakeholders to deal with but Luke has proven to be able to put his customers interest first no matter what. I really enjoy working with Luke and I hope this partnership will continue in the foreseable future!

Naomi · 30 September 2023

★★★★★ 5/5

Trustpilot

Bethany at Andrews’s was a great help…

Bethany at Andrews’s was a great help when purchasing my first property and everyone at Andrews was very helpful including chasing up my solicitor.

Connor · 19 December 2025

★★★★★ 5/5

Trustpilot

Nancy Henley was great

Nancy Henley was great, empathetic, tailored her approach to my house desires and it felt like she equally cared about helping me and the seller.

Lina · 6 March 2024

★★★★★ 5/5

Trustpilot

Very professional staff

Very professional staff, from the initial contact right through to completion. Nancy Henley was excellent, responding to all questions and queries and keeping me updated throughout the whole process.

Paul · 9 December 2023

★★★★★ 5/5

Trustpilot

So helpful and knowledgeable throughout our purchase

Our experience with Andrew Palmer at Andrews Estate Agents was excellent from start to end. As first time buyers we didn’t know what to expect and Andrew helped us get a speedy viewing, guided us through the offer and purchase process, and kept us updated and in the know throughout. He really went the extra mile for us and is super patient, friendly and knowledgeable. Highly recommend using for property purchase!

Sarah · 8 March 2023

★★★★★ 5/5

Trustpilot

Mukul is Fantastic

Mukul Mehta is a fantastic Mortgage & Protection Adviser at the Kingsbury office who went above and beyond to help me find the perfect mortgage deal. He was incredibly knowledgeable and worked tirelessly to secure a great rate for me. Not only that, but he also provided valuable advice about the home buying process. I highly recommend Mukul to anyone, especially first-time home buyers. He truly made the experience smooth and stress-free.

Aya · 2 February 2023

★★★★★ 5/5

Trustpilot

Prompt follow up and action

Louise Gonella was very helpful in navigating a tricky situation.

Mrs · 21 November 2024

★★★★★ 1/5

Trustpilot

I would avoid for property management

Take their money and do nothing. Communal areas complete filth and outside areas falling apart. Do not come back to you, just ignore. My opinion is avoid like the plague for property management.Little update: Andrews advise the rats, maggots, filth, weeds, broken fencing, communal area being cleaned only once in the past year etc… are a result of the contract they are bound by and the buildings Directors not them. Not sure if that effects the rating as Andrews did sign up to these terms but you can make your own mind up.

Tom · 19 September 2023