Andrews Estate Agents reviews in Cheltenham

★★★★★ 5/5

Trustpilot

Andrews are the best estate agent on…

Andrews are the best estate agent on North Street. I sold my property through them and wouldn't hesitate to use them again. I found them very professional throughout and they kept me informed at all stages. They got me the full asking price and were extremely helpful when it came to filling out various forms and paperwork which can often feel overwhelming. A special mention to both Rebecca and Lisa who were so friendly and accommodating from the start and throughout. 5*

Thomas · 20 December 2023

★★★★★ 5/5

Trustpilot

Shannae and Sharron are both awesome!

We had the pleasure of being shown around properties by the amazing Shannae. Throughout our process she demonstrated she was very knowledgable about the properties, accommodating to any of our needs, most importantly she was very forthcoming and honest. One of the reasons we chose to move into our property is because of Shannae, safe in the knowledge that if we were to have any problems she would be there to help us. Thank you Shannae! Since moving in the property is being managed by Sharron. Another fantastic member of staff at andrews who has been equally helpful fixing any problems with the property. Very good communication, organised and on top of things. Well done Andrews for having such a great team of people working with you.

Joe · 6 August 2022

★★★★★ 5/5

Trustpilot

I have rented my property through…Monika

I have rented my property through Andrews for many years. Monika and the whole team are very helpful and any issues are dealt with promptly and efficiently

Jenny · 20 December 2025

★★★★★ 5/5

Trustpilot

Great customer service!

I have enquired about flat to buy and was referred to a mortgage advisor. I spoke to Mukul Mehta the Mortgage and Protection Adviser at the Kingsbury office. He was very knowledgeable and explained all details in the way that I understood everything. He gave me few options. I didn't secured the house yet but once I will I will definitely call him! Great customer service. Easy to talk with. 100% recommendation!

Agatinia · 15 May 2023

★★★★★ 5/5

Trustpilot

Well

Well, today I meet Shannon and she was lovely. Honesty she was so friendly and explained everything and best customer service ever.Thank you Shannon and hope see you again

Dawood · 15 February 2024

★★★★★ 5/5

Trustpilot

Thank you for the viewing

Shamiya was friendly and knowledgeable. She was communicative in arranging the viewing and helpful with all the questions I had.

David · 2 August 2024

★★★★★ 5/5

Google

Holly has been dealing with the sale of my grandparents house. Great service and would recommend. Holly has been available when needed.

Bethany · 26 June 2024

★★★★★ 5/5

Trustpilot

Meeting with Nicole

Meeting with Nicole was absolutely amazing!she was very polite and welcoming,gave all the needed information about the house!very helpful and positive!I will definitely recommend her to my friends and family!thank you so much Nicole! Xx

Kristine · 20 September 2023

★★★★★ 5/5

Trustpilot

Honest and reliable service..

Annum is really helpfull on each and every stage of the process, she goes an extra mile in delivering exceptional customer services. She is really a nice person.

Margret · 28 February 2024

★★★★★ 5/5

Trustpilot

Shamiya, Tour

Shamiya was a very kind and understanding lady, it was a lovely tour in a brilliant location.

Bethany · 12 September 2024

★★★★★ 5/5

Trustpilot

Excellent client service

I am most impressed by how diligent and patient the client support advisor, Tracy Burden is. She called me on the first day she took over the case and has been following up on both sides from the beginning all the way to the completion. My purchase was very complicated and lengthy in process, but Tracy was extremely helpful and professional to ensure the transaction happen in the end. I would not buy my house without her help! The hard work from the sales and customer support team is very much appreciated.

Sandra · 28 June 2022

★★★★★ 5/5

Google

We have rented out a house using Andrews' fully managed letting service for ten years and have been very pleased with the excellent service we have received. The house has only been empty for a very few days between each letting, which speaks for itself. Andrews' staff have always been very friendly, helpful and efficient. We can unreservedly recommend them.

Diana · 25 November 2024

★★★★★ 5/5

Trustpilot

Andrews are one of the finest agents in…

Andrews are one of the finest agents in this locality. They do own research on the property and near by area which is definitely a wow factor which none of the other agencies do. On top of it Nancy Henley is very nice, calm, friendly and she always has a smile on her face which makes the viewing of the property even more pleasant. I wish lots of success for Nancy as well as Andrews and we hope that we find our new dream home through Andrews. Good LuckBest regards, Manish Thakkar

Manish · 18 June 2022

★★★★★ 5/5

Trustpilot

Sale of property

Kept me informed all the way through my house sale. Did a great job of chasing everyone up. Thank you Tanya and team, excellent job.

Nick · 17 April 2024

★★★★★ 5/5

Google

George was great on our viewing and would highly recommend him to anyone looking to rent

Theo · 24 September 2024

★★★★★ 5/5

Google

Emily Martin and Karina Piechowiak Wonderful girls who are a pleasure to deal with, we went to various real estate agencies, but only in Andrews Cheltenham we were quickly provided with a viewing, and also called the owner to drop the price a little and agree on it. In the future, we plan to purchase our long-awaited home, I know exactly where we will turn to! Thanks Emily and Karina

Алексей · 13 June 2023

★★★★★ 5/5

Trustpilot

Amazing and very professional

Thank you Shannon Bird for your amazing service, we appreciate your kindness ans polite for showing us tje property,Your very professional to work with, well explained everything out inquiry.

Lesthel · 24 January 2024

★★★★★ 5/5

Google

I cannot rate Andrews high enough for the support I was given to sell my house particularly I would like to thank March Wilmot as she mainly dealt with the sale. It was a complex sale as it was a shared ownership, March researched all of the legalities over and above what was expected of the estate agency role and advised me every step of the way. I totally trusted in her professionalism and was very fortunate that this very complex sale reached the point of sale very quickly.

Keryn · 13 June 2022

★★★★★ 1/5

Trustpilot

Absolute disgrace

Renting for 4 years - 4 years of them not dealing with any issues reported. Waiting for the boiler to be fixed in the coldest time of the year for 4 working days before they called plumbers - only because the rebate was mentioned… no inspections whatsoever for 4 years then the whole deposit is being held and released back to the agency to cover “the damage” - even though the property has been damaged and afterwards repainted by the plumbers - £400 to cover just painting the walls. What a hellish experience!

Monika · 15 November 2023

★★★★★ 5/5

Trustpilot

Excellent service and communication …

Sameer and Mikesh were absolutely fantastic! I can’t thank them both enough. Excellent service, honest, kind and professional. Best experience and we moved into our wonderful home thanks to them! Highly recommend!!

B.S.Owens · 15 November 2023

★★★★★ 5/5

Google

Jodi has been fully amazing! She has helped us find our dream home and we cannot thank her enough! Jodi is kind, caring, and raises the bar for others in this profession!

Kate · 15 November 2023

★★★★★ 5/5

Google

This property was sold on behalf of my Mum, the late Iris Ford and was the second property I have sold with Andrews. They were just amazing and I would have been completely lost without them. Terri Chapman kept me updated and was always there to pick up the phone when I needed help. The service they offer is second to none and enabled a quick, efficient sale way above the price I was expectingPositiveResponsiveness, Quality, Professionalism, Value

Iris · 26 August 2022

★★★★★ 5/5

Trustpilot

I met Mukul Mehta the mortgage and…

I met Mukul Mehta the mortgage and protection adviser at the Kingsbury office about 7 years ago when he got me the mortgage and here we are again he helped me again with another mortgage deal for a bigger house, I would highly recommend Mukul to anyone that is looking to buy a house or a flat he made it look easy and took the stress off me. Hussain khan

Hussain · 30 May 2023

★★★★★ 5/5

Trustpilot

Excellent!

I appointed Andrews for the sale of my property and honestly can’t recommend them highly enough. From the outset, all staff have been friendly, professional and efficient. Upon accepting an offer on my property, I was introduced to Emma Willingham, Customer Support Advisor. Unfortunately, I experienced several issues during the conveyancing process and Emma has been absolutely outstanding throughout, going above and beyond the remit of her role to ensure that things continued to move in the right direction. Emma maintained frequent communication with me, offering advice and reassurance during a stressful time, which I am grateful for. I am now in my new home and want to say a huge thank you to Emma, I couldn’t have done it without you!

Kate · 16 May 2022