Every review we hold for the Chelsfield office, from every platform, shown as written. First names only.
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4/5
TrustpilotGood contact and friendly staff
Langford Rae kept in good contact throughout the process and chased up a lot along the way. There was always someone available to answer the phone and they always followed up with a call back where necessary. The colleagues who work there are friendly so you can have a general chat with them too!
Tara Β· 8 September 2021
Agent replied Β· 6 July 2023
Thank you Tara, for your kind words. It was lovely to work with you and we wish you all the best in your new home.
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5/5
GoogleI would highly recommend Langford Rae Property Agents to sell your home. They offer a great service and were so professional. I particularly want to thank Nikki for all her help and support. She made selling my home stress free with her efficiency and excellent communication skills. Many thanks
Regards
PatPositiveResponsiveness, Quality, Professionalism, Value
Pat Β· 24 August 2021
Agent replied Β· 6 July 2023
Thank you Pat, for such a lovely review. We are very grateful you chose Langford Rae to market your property for you and the whole team wish you all the best for the future.
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5/5
TrustpilotThe service provided by Langford Raeβ¦
The service provided by Langford Rae was absolutely amazing, especially Neil Durrant. Me and my partner rented our one bedroom house almost one year ago, we had no issues at all and all the process of renting has been smooth and stress free. Through this way i would like to thank Neil and his team for the excellent service provided.
Ralu Β· 14 February 2020
Agent replied Β· 6 July 2023
We are very pleased to hear that you felt the process was stress free for you. We always strive to deliver a 5 star service and we are delighted that we met your expectations.
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5/5
TrustpilotHouse Sale
We had a couple of estate agents value our property and decided to use Langford Rae as they came across very professional from the beginning. They dealt with the viewings and vetted the offers received. We were constantly updated with the progress of the sale. Very happy with the service. Thank you Nikki, Jill and Team.
Debbie Β· 8 March 2021
Agent replied Β· 6 July 2023
We are delighted to hear that you were so pleased with the service we provided. It was a pleasure selling your house for you and we are very grateful that you decided we were the right agent to do this for you. The whole team would like to wish you all the best for the future.
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5/5
GoogleHaving just sold our property, the service from everyone at Langford Rae was exceptional: highly professional, knowledgeable, super efficient, incredibly helpful and friendly. Superb communication from Nikki and Jill kept us informed of developments throughout, and their
excellent liaison with all parties made sure things progressed as quickly and smoothly as possible. Highly recommended.
Peter Β· 6 July 2021
Agent replied Β· 6 July 2023
We are delighted to hear that you were pleased with the service we provided for you both. The team work hard to ensure we meet our clients' expectations so to read your kind words makes it all worth while. From everybody at Langford Rae Property Agents, we wish you all the best in your new home, and thank you for trusting us with the sale of your property.
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5/5
TrustpilotExcellent Service
The staff at Langford Rae are attentive, knowledgeable and friendly. Communication is excellent, with telephone calls always answered and with regular updates of transaction progress. Nikki, Barbara and Jill provided a seamless service and worked hard to make sure things progressed smoothly. I wouldnβt hesitate to recommend Langford Rae , Chelsfield.
Anne Β· 15 March 2025
Agent replied Β· 9 June 2026
Thank you so much, Anne, for your lovely review and kind words. Weβre delighted to hear that you found our team attentive, knowledgeable, and friendly throughout your experience.
Nikki, Barbara and Jill will be so pleased to know their efforts helped ensure everything progressed smoothly. We really value your feedback, especially your comments on communication, itβs something we work hard to get right.
Thank you again for choosing Langford Rae Property Agents in Chelsfield. If we can help with anything in the future, weβd be more than happy to assist.
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5/5
TrustpilotLangford Rae - excellent service.
Langford Rae provided excellent support in the sale of my house. The team were friendly and informative with completion within six weeks. I would highly recommend the company
Alison Β· 17 November 2025
Agent replied Β· 9 June 2026
Thank you, Alison, for your wonderful review and recommendation. Weβre delighted to hear that you found our team friendly and informative, and that your sale completed so swiftly. It was a real pleasure working with you and we wish you all the best in your new home.
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5/5
GoogleLangford Rae Chelsfield have been very supportive throughout the process of our property purchase. We did cross paths for viewings during our property search, so it was very nice to have familiar faces when we finally found our home.
Barbara, Jill and Nikki have been very helpful, quick to answer (even stupid questions), supportive, and relieving the anxiety of property purchase .
Thanks a lot π
Harshad Β· 2 August 2024
Agent replied Β· 23 August 2024
Thank you so much for your wonderful review! We are thrilled to hear that your experience with Langford Rae Chelsfield was positive and that our team could support you throughout your property purchase. Itβs always rewarding to know that familiar faces and our dedicated team members like Barbara, Jill, and Nikki made a difference in your journey.
We understand that buying a home can be a stressful process, and weβre glad we could help alleviate some of that anxiety. It was a pleasure working with you, and weβre excited that youβve found your perfect home.
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5/5
TrustpilotSelling my property
I am incredibly pleased with the service I received from Langford Rae throughout the rental management period of my property for almost 10 years and selling in afterwards. They demonstrated immense patience & understanding of my situation. They ensured every detail was taken care of and updated me what was happening every step of the process. Langford Rae have been a pleasure to work with great communication, friendly & professional from start to finish.
Wai Β· 26 February 2024
Agent replied Β· 24 August 2024
Thank you Wai, for such a wonderful review. It has been a pleasure looking after the property for you, for many years and we are very grateful for your business. Everyone at Langford Rae wishes you all the best for the future.
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5/5
GoogleThank you so much to Barbara, Jill & Nikki who were very professional, patient and always a delight to deal with when selling our house through them.
I would highly recommend them .
Louise & Nick
Louise Β· 15 June 2023
Agent replied Β· 6 July 2023
Thank you Louise and Nick for your kind review. It was a pleasure working with you and wish you and your family all the best for the future.
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5/5
GoogleLangford Rae is a fantastic estate agency for rentals. I recently began a new tenancy at a property managed by them, and so far, it has been the best experience I've had in over 12 years of renting - completely stress-free! Sarah from β¦
Kimberley Β· 14 May 2025
Agent replied Β· 21 May 2025
Thank you so much for your fantastic review! Weβre absolutely thrilled to hear that your experience renting through Langford Rae Property Agents has been so positive and stress-free - especially given your years of renting experience. β¦ More
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5/5
GoogleI have used Langford Rae to manage a rental property for a few years now and always found them to be efficient and well organised. I recently sold the flat through them too and the whole process was really simple, they kept in touch with β¦
Andy Β· 14 April 2025
Agent replied Β· 14 April 2026
Thank you so much for your kind review and continued trust in Langford Rae Property Agents over the years. Weβre really pleased to hear that both the management of your rental property and the recent sale went smoothly and met your β¦ More
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5/5
GoogleLangford Rae provided us with a great service during a turbulent time within the market. Their advise and expertise were much appreciated. All members of their office were friendly, communicative and efficient with viewings, feedback and all else in between through to completion. Thank you to all Langford Rae, Chelsfield for your help with selling our house.
Cressida Β· 12 November 2024
Agent replied Β· 10 December 2024
Thank you, Cressida, for your wonderful review! Weβre so pleased to hear that our team could support you through the challenges of the market. Itβs great to know that our communication, advice, and dedication made a positive impact on your selling experience. Wishing you all the best in your next chapter, and thank you again from all of us at Langford Rae Property Agents.
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5/5
GoogleGreat service! I got a box of gift and a welcome card from them! The staff were exceptional especially Sarah and Jill I strongly recommend the company.
Ayomide Β· 18 December 2023
Agent replied Β· 1 January 2024
Thank you very much for your kind review. We hope you love the property and wish you all the best in your new home.
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5/5
TrustpilotBest estate agent we have ever worked with
We just wanted to say thank you so much for the most excellent service during the sale of Eton Road. You are simply the most professional, efficient, and honest estate agent we've ever worked with and we always recommend you to our friends and will always use you for all future services relating to our properties in the area
Gen Β· 4 October 2024
Agent replied Β· 27 December 2024
Thank you, Genevieve, for such an incredible review! Weβre truly honoured to be considered the best estate agent youβve worked with, and itβs wonderful to know our professionalism and dedication made a difference in your experience. Your recommendations mean the world to us, and we look forward to assisting you with any future property needs. Thank you again for your trust and kind words!
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5/5
TrustpilotThanks to all
We have to thank Nikki Gill and all staff making the sale of our property run as smoothly as possible although this is a stressful process the team worked wonders to make make things as easy as possible and someone was always willing to help many thanks to you all
John Β· 26 January 2021
Agent replied Β· 6 July 2023
Thank you John, for your kind review. It is very rewarding to hear that you are pleased with the service we provided and wish you all the best in the future.
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5/5
TrustpilotDelight to deal with Langford Rae, Chelsfield
In the process of buying my house, my wife and I interacted with Langford Rae, Chelsfield, who were the property agent, the vendor chose. My experience has been wonderful throughout the process. Barbara arranged viewing and initial interactions, supported by Nikki in Barbara's absence, even covered by Neil when both of them were not available to conclude on decisions. I am not sure of their hierarchy but a wonderful team to deal with. Once the process was set, it was continuous interactions with Jill who was quite thorough in the communication that helped the process progress. Many times she was informative as well as a good guide which I felt, as a potential buyer. Probably she would have followed up with vendor and their solicitor as well to speed up. Further, interacted with Sarah for a potential tenant as we wanted to let out, some suggestions from Sarah also were quite helpful to understand Tenants' expectations. Overall very pleased and highly recommend Langford Rae, Chelsfield to others in dealing with property buy/sell.
Rajendra Β· 9 March 2023
Agent replied Β· 6 July 2023
Wow, what a wonderful review Rajendra. We are all so happy that you were pleased with the service provided, it was a pleasure helping you buy the property. We wish you all the best for the furture.
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5/5
TrustpilotNeil and his outstanding team.
Neil and his team offer a outstanding service, keeping you updated throughout. I was particularly impressed by the way they managed to navigate a very tricky chain. Their experience and guidance really made it all happen and for that we are very gratefully.Would highly recommend the Chelsfield team.
Oliver Β· 13 November 2020
Agent replied Β· 6 July 2023
Thank you Oliver, for your kind words. It was a pleasure working with you to sell your property and we hope that you and your family are very happy in your new home.
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1/5
TrustpilotLangford Rae only looks after themselves
Langford Rae does not look after their clients, only their own interests. They accept no responsibility and take no feedback. Today I made the mistake to give my views and they dumped me. Stay away!
Carlos Β· 10 June 2025
Agent replied Β· 9 June 2026
At Langford Rae we are committed to acting with integrity and transparency in all our client relationships. We always welcome constructive feedback and strive to address concerns promptly and fairly. However, we also have a responsibility to maintain a respectful and professional environment for our landlord clients, our team and our tenants.
After careful consideration, we made the decision to end our business relationship due to ongoing communication challenges and the constant disrespectful language used towards our staff, which we felt was not reflective of our service or values. This decision was made in the best interests of all parties involved.
We wish you all the best in your future endeavours and hope you find a service provider that better aligns with your expectations.
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5/5
GoogleA lovely team at Langford Rae who guided us with such professionalism and care throughout the process of our house purchase! Many thanks!
Onur Β· 14 October 2025
Agent replied Β· 14 April 2026
Thank you, Onur, for your kind words and 5-star review. Weβre so pleased to hear that you felt well supported throughout your purchase. It was a pleasure working with you both, and we wish you and your family every happiness in your new home.
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5/5
GoogleHaving originally bought our house via LangfordRae it seemed fitting to sell it via them. Nikki and the team were great and the process went smoothly. Any issues were quickly resolved and they were always on hand to answer questions about the process.PositiveProfessionalism
Ben Β· 24 August 2021
Agent replied Β· 6 July 2023
Thank you Ben, for your lovely review. It is very rewarding to hear when we meet our clients' expectations. We wish you all the best in your new home.
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5/5
TrustpilotI would like to thank James turner inβ¦
I would like to thank James turner in really helping me and my partner to find the best property we have recently moved into he has been very helpful with all the questions and answers we needed and always had a very quick response.
Kayleigh Β· 4 June 2021
Agent replied Β· 6 July 2023
Thank you for your kind words Kayleigh. We all hope you are very happy in your new home together.
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5/5
TrustpilotIn a word, brilliant. Helpful, proactive and made it happen
Langford were our Vendorβs agent, but I probably had as much to do with them as I did with our agent. They were proactive and helpful all the way through the process, with what was at times a fairly tricky chain. Had it not been managed as carefully as it was, Iβm confident it wouldnβt have happened. What I really appreciated was the candid updates and zero flannel. Every interaction was also friendly and warm, which always helps. On completion there was a card and a small box of domestic goodies waiting for us. A really lovely touch and rounded off a fantastic experience.Thoroughly recommended. Thanks to all involved for making it happen for us.
Steve Β· 13 January 2023
Agent replied Β· 6 July 2023
Wow, what a lovely review. Thank you Steve. We know moving house can be very stressful and we work hard to limit this for our buyers and sellers. It was a pleasure working with you and we wish you all the best in your new home.
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5/5
TrustpilotThe staff at Langford Rae provided anβ¦
The staff at Langford Rae provided an excellent professional and courteous service when they handled the sale of my recently deceased mothers house. Providing us with a stress free experience at a sad time and getting the entire sale completed in four months.I would highly recommend them.
Brian Β· 20 December 2024
Agent replied Β· 9 June 2026
Thank you, Brian, for your thoughtful review. Weβre truly sorry for your loss and are honoured that we could assist you during such a difficult time. Itβs wonderful to know we could make the process as smooth and stress-free as possible for you. Your recommendation means so much to us, thank you again, and we wish you all the best.
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