Every review we hold for the Chelsfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe cannot thank Jill at Langford Rae Chelsfield enough for her incredible support throughout our first house purchase in Orpington. From start to finish, she was absolutely outstanding, professional, reassuring, and truly the best in the business.
As first-time buyers, we had plenty of questions, and Jill was always there with clear guidance, prompt replies, and a friendly approach that made the entire process feel so much easier. She coordinated everything seamlessly, keeping us updated at every stage and making sure we felt confident and supported.
Her dedication, patience, and genuine care made all the difference. We’re so grateful for all her help and would recommend Jill and the team at Langford Rae Chelsfield to anyone looking for a smooth and positive home-buying experience. Thank you for helping us make our first home a reality!
Aditya · 28 December 2025
Agent replied · 27 January 2026
Thank you for such a thoughtful and generous review, Aditya.
Buying your first home is a major milestone, and we’re delighted to hear that Jill was able to guide you through the process with clarity, professionalism, and reassurance from start to finish. Doing things properly, keeping people informed, and being on hand when it matters most are values Jill takes very seriously.
Your recommendation means a great deal to Jill and the whole team at Langford Rae Property Agents in Chelsfield. We wish you every happiness in your new home and all the best for the years ahead.
★★★★★ 5/5
GoogleThank you Neil, Jill, Barbara & the whole Langford Rae team for facilitating the recent purchase of our new home.
You weren't acting for us directly - we were buying - but your professional, friendly & courteous service just helped to keep us informed and updated at all times. We like great communication!
Your gift box was a lovely welcoming touch: the mugs, coffee pods, pens etc. have been used & enjoyed many times already.
Great service 👏👏👏
Nick · 12 December 2024
Agent replied · 13 January 2025
Thank you, Nick, for your kind review! We’re so pleased to hear that you appreciated our communication and service throughout your home purchase. It’s wonderful to know the gift box has been enjoyed, it’s our small way of welcoming you to your new home. Wishing you both all the best, and thank you again for your lovely feedback!
★★★★★ 5/5
TrustpilotProperty purchase through Langford Rae
We purchased our property a year ago (today!) through Langford Rae. Jill was our agent and helped us throughout. She was very suppportive and helpful and responded to our emails and enquiries promptly. The whole team at Langford Rae were also very helpful. We appreciated the lovely gift box on the day of completion and the very thoughtful anniversary card received today.
L · 3 June 2025
Agent replied · 9 June 2026
Thank you so much for your wonderful review and for taking the time to share your experience a year on from your purchase. We’re delighted to hear that Jill and the whole Langford Rae team were able to support you throughout your property journey. Your kind words about our communication and the little touches like the gift box and anniversary card mean a lot to us. We hope you’re continuing to enjoy your new home, and please know we’re always here if you need anything in the future!
★★★★★ 5/5
Googlefrom the initial days of us searching to the completion, LangfordRae has been a great help right through the process. Not only did they understand our requirements and matched with select few properties but they have also managed the entire sales process with utmost professionalism. Special thanks to Nikki for helping us find the right property. Many thanks to Jill and Neil for supporting us through the sales process. Wishing the team all the best.
Naveen · 26 November 2024
Agent replied · 13 January 2025
Thank you, Naveen, for your wonderful review! We’re delighted to hear that our team could assist you from start to finish and that we found a property that matched your needs. Nikki, Jill, Neil and rest of the team at Langford Rae Property Agents are thrilled to have made the process smooth and enjoyable for you. Wishing you all the best in your new home, and thank you for your kind words and well wishes!
★★★★★ 5/5
TrustpilotOutstanding understanding and…
Outstanding understanding and communication, House sale after an awful divorce. Chris and the team deserve the fee plus a medal. The only estate agent to use in Sevenoaks area
Mark · 11 February 2026
Agent replied · 9 June 2026
Thank you for your kind review, Mark. We really appreciate you taking the time to leave your feedback and wish you all the very best for the future.
★★★★★ 5/5
GoogleBack in May 2013 I went to view a flat in Chislehurst. It was beautifully refurbished to a very high spec. and I instantly fell in love with the place and the surrounding area. I then met my Landlord Neil Durrant to discuss all the paperwork etc. He was nothing but kindness itself, very approachable, informative and professional in every sense of the word. At times over the past years appliances needed fixing, changing etc. Whenever I called the Company to discuss these matters, I was always met with a welcoming and understanding manner on every aspect , and whatever needed to be fixed was done quickly, efficiently and to a very high standard. I have been very happy with my beautiful accommodation and the excellent service provided by my Landlord and Langford Rae.
Annie · 28 November 2025
Agent replied · 6 July 2023
Wow, what a lovely review. We are all very pleased that you have been so happy with the service provided, which we promise will continue.
★★★★★ 5/5
GoogleSarah helped myself and my partner in finding our first home together. With her the process was seamless! Couldn't recommend Sarah and the team enough!
Niall · 28 December 2025
Agent replied · 27 January 2026
Thank you for your kind review, Niall.
Helping people find their first home is exactly why we do this job, and it’s great to hear that Sarah made the process seamless from start to finish. She takes real pride in doing things properly.
Your recommendation means a lot to Sarah and everyone at Langford Rae Property Agents. We wish you both every happiness in your new home.
★★★★★ 5/5
GoogleHome buying in London can be very stressful, daunting and a lengthy process, but our experience was made very smooth and with maybe only little hiccups with Langford Rae, Orpington branch. The entire team was very supportive and helpful throughout. They kept us informed of the progress from vendor’s side and even helped out when the sale was delayed due to issues in the forward chain buy.
Special shout out to Jill who managed our sale from the beginning and you can see the happy and proud faces while receiving the keys!
Many thanks to Langford Rae group :)
Nisha · 24 September 2023
Agent replied · 29 October 2023
Thank you Nisha, for such a lovely review. We hope you and your family have now settled into your new home, it was a pleasure working with you and we wish you all the best.
★★★★★ 5/5
TrustpilotExcellent Service, Highly Recommend!
Langford Rae made our house-buying process smooth and stress-free. Jill was amazing, she stayed on top of everything, regularly following up with the vendors and their solicitor to keep things moving. Thanks to her efforts, everything was completed on time. Highly professional and great communication throughout. Would definitely recommend!
Oktay · 26 March 2025
Agent replied · 9 June 2026
Thank you Oktay for your wonderful review! We’re delighted to hear you had a great experience buying your home through Langford Rae Property Agents. Jill will be so pleased to know her efforts helped keep things on track and made the process smooth and timely for you. We always strive to provide a professional and proactive service, so your kind words mean a lot. We wish you every happiness in your new home, and thank you again for the recommendation!
★★★★★ 5/5
TrustpilotI recently let my property with…
I recently let my property with Langford Rae, I can highly recommend them. The whole experience was professional, friendly and efficient. It was my first time letting a property and Sarah took her time to explain the process in detail and answer any questions I had, she is very knowledgeable and responded promptly throughout the process. I will definitely be using them again. Thanks for making letting an enjoyable process :)
Dan · 9 December 2025
Agent replied · 9 June 2026
Thank you for the five-star review, Dan - we really appreciate it.
We’re pleased your first experience of letting a property was so positive, and that you found the whole process professional, friendly and efficient. Sarah will be especially glad to hear your comments; she takes real care to explain everything clearly and make sure nothing is left to chance.
Thanks again for recommending us, and we look forward to helping you again next time.
★★★★★ 5/5
TrustpilotBrilliant support from Langford Rae!
Having been out of the housing market for over 30 years, I was completely new to the process. Working with Nikki, Jill, and the whole team at Langford Rae made the entire sale of my house run incredibly smoothly. They were fantastic from the start, setting a realistic price, expertly handling all the viewings, and keeping me regularly informed at every stage, especially during the final price negotiations. Their guidance was invaluable. I could not be happier with the final outcome and have no hesitation in recommending Langford Rae and their professional sales team.
Dave · 12 September 2025
Agent replied · 9 June 2026
Thank you so much, David, for taking the time to share your experience and for your kind words. We’re delighted to hear that Nikki, Jill, and the team were able to guide you smoothly through the sale after such a long time away from the housing market. Setting the right price, managing viewings, and keeping our clients informed are all things we pride ourselves on, so it’s wonderful to know this made the process easier for you. We’re thrilled you’re happy with the outcome and truly appreciate your recommendation.
★★★★★ 5/5
GoogleHighly recommend Landford Rae. Extremely helpful throughout the entire process of purchasing our home. Staff were lovely and constantly commumicated with us throughout. Excellent Service, thank you!
Lewis · 29 October 2025
Agent replied · 27 January 2026
Thank you, Lewis, for your wonderful review and recommendation. We’re so pleased to hear that you found the team helpful and supportive throughout your purchase. Clear communication and excellent service are what we strive for, so it’s great to know this was your experience. Wishing you every happiness in your new home!
★★★★★ 5/5
GoogleNikki and her team were fantastic from start to finish. We would highly recommend them if you are thinking of selling your property.
5 star service.
Matt · 29 October 2025
Agent replied · 27 January 2026
Thank you very much for your generous review and recommendation. We’re delighted to hear that Nikki and the team provided a 5-star service throughout your sale. It was a pleasure working with you, and we truly appreciate you placing your trust in Langford Rae Property Agents.
★★★★★ 5/5
TrustpilotLangford Rae have been excellent
Langford Rae have been excellent. We've been on quite a lengthy sales journey with our property due to various issues in the chain, but the team at Langford Rae have been with us at every step along the way. They've been proactive, knowledgeable and gone the extra mile to push everything over the line. Both Jill and Nikki have been our main points of call and have been excellent throughout. Would thoroughly recommend anyone to use Langford Rae for their sale.
D · 20 August 2025
Agent replied · 6 July 2023
Thank you, Dan, for such a thoughtful review. It was a pleasure working with you over the course of your sale, and we’re delighted that our team’s persistence and support made the difference in getting everything completed. Jill and Nikki will be especially pleased to receive your kind words, they’re dedicated to keeping clients informed and reassured throughout what can sometimes be a challenging process. We truly appreciate your recommendation and wish you and your family every happiness for the future in your new home.
★★★★★ 5/5
TrustpilotPainless house sale
We found Neil Durrent very personable and took to him at the first meeting. He walked us through the whole alien process step by step. The whole team at Langford Ray were polite and professional throughout and Jill Bennett always kept us informed.
Matthew · 23 February 2025
Agent replied · 9 June 2026
Thank you, Matthew, for your fantastic review! It was an absolute pleasure working with you and your brother throughout the sale. We’re so pleased to hear that Neil made a great first impression and was able to guide you clearly through the process.
We're also delighted that you found the whole team polite and professional, and that Jill kept you well-informed every step of the way.
Wishing you all the very best as you settle into your new home, and thank you again for choosing Langford Rae Property Agents.
★★★★★ 5/5
GoogleLocal estate agents with very nice people who are a pleasure to deal with.
After a couple of valuations from other agents we decided to try Langford Rae and were very satisfied by the experience. There was no nonsense, no crazy high valuation, no trying talk up houses they were selling, no bravado, just an honest appraisal of our home and the market locally.
They came up with a solution for viewing which best suited us and minimised inconvenience and we were pleasantly surprised when we sold and found we had exceeded our asking price.
Had a complicated and protracted move but they were always helping and looking for solutions.
The staff went out of their way to help even coming down with vacuum cleaners and mops to help us clean up and move out on the day when our removals company let us down badly.
Can't recommend highly enough.
Tim · 6 February 2023
Agent replied · 6 July 2023
Thank you Tim, for your lovely feedback. It was a pleasure working with you too and we're delighted that you were pleased with the service. We wish you and your family all the best in your new home.
★★★★★ 5/5
TrustpilotLocal agents who are a pleasure to deal with.
Local estate agents with very nice people who are a pleasure to deal with.After a couple of valuations from other agents we decided to try Langford Rae and were very satisfied by the experience. There was no nonsense, no crazy high valuation, no trying talk up houses they were selling, no bravado, just an honest appraisal of our home and the market locally.They came up with a solution for viewing which best suited us and minimised inconvenience and we were pleasantly surprised when we sold and found we had exceeded our asking price.Had a complicated and protracted move but they were always helping and looking for solutions.The staff went out of their way to help even coming down with vacuum cleaners and mops to help us clean up and move out on the day when our removals company let us down badly.Can't recommend highly enough.
Tim · 4 February 2023
Agent replied · 6 July 2023
Thank you Tim, for your lovely feedback. It was a pleasure working with you too and we're delighted that you were pleased with the service. We wish you and your family all the best in your new home.
★★★★★ 5/5
TrustpilotBest estate agent…
I would thoroughly recommend Langford Rae in Chelsfield. My elderly Mum purchased a property through them. Throughout the whole process, they were there to guide us through, with a caring professional approach. After going through the whole process from start to finish, I now understand how important a good estate agent is. It has taught me, that a good estate agent not only sells properties, but supports you during what can be a slightly stressful time. Thank you Nikki, Jill and Barbara, you are the best.
TJ · 19 December 2022
Agent replied · 6 July 2023
Thank you very much for your kind comments. We know how much this move meant for your mother, yourself and your family and we are really pleased that we could make this happen for you.
★★★★★ 5/5
GoogleWhat should have been a simple no chain purchase turned into a solar panel related nightmare which delayed completion by months! Langford Rae were brilliant throughout the whole process, super personable and friendly whilst maintaining professionalism. We've just completed today and are looking forward to the challenge of renovation ahead. Special thanks to Barbara, Nikki and Jill for all of your help :)
Jess · 25 February 2024
Agent replied · 23 August 2024
Thank you Jess, for your wonderful review. We wish you all the best with your renovation and making your dream home :)
★★★★★ 5/5
TrustpilotTop-Notch Service and Communication - highly recommended!
We had a fantastic experience with Langford-Rae while purchasing our home. The team was professional, approachable, and kept us well-informed from offer to completion. Jill was especially helpful in managing the sale progression and ensuring all our questions were answered promptly. The whole team was easy to reach for repeat viewings and consistently honest and reliable. Big thanks to Hollie, Barbara, and Nikki for their support!
Jai · 16 May 2025
★★★★★ 5/5
TrustpilotExcellent communication regarding our…
Excellent communication regarding our purchase from time of offer through to completion. Additional viewings were arranged quickly by a friendly team. If we move again, I would definitely use Langford Rae
Tim · 4 August 2026
Agent replied · 25 September 2026
Thank you so much for your wonderful review, Tim.
It was a pleasure to help you through your purchase, and we're delighted to hear that you felt well informed from the moment your offer was accepted right through to completion. Keeping our clients updated and making ourselves available when they're needed is something we take great pride in, so it's fantastic to know that our communication and service made a positive difference.
We're especially pleased that the additional viewings could be arranged quickly and that the team made you feel welcome throughout the process.
Thank you again for your kind words and for saying you would choose Langford Rae Property Agents if you move again. We really appreciate your recommendation and wish you many happy years in your new home.
★★★★★ 5/5
GoogleThe Langford Rae team (especially Jill who we were in communication with majority of the time, but also Nikki and Barbara who were fab too) were amazing from the get go! We have just purchased our first home from them and the service they provided was top form! We had a couple of bumps through the purchasing process (from solicitors) which they were really on top of and helped us through it, minimising any stress for us. We would highly recommend them and would go back to them in the future.
Rachel · 9 September 2022
Agent replied · 6 July 2023
Thank you Rachel, we are so pleased you have now purchased your new home and wish you all the best for the future.
★★★★★ 5/5
TrustpilotProfessional & Friendly Service
Professional & Friendly Service Sarah at Langford Rae helped my parents with the letting of their flat, she was friendly and professional throughout the whole process and communicated with us from start to finish. Having had a bad experience with another agent previously, they were slightly nervous - but Sarah was a pleasure to deal with and put our minds at ease, ensuring that we were completely happy. We could not recommend highly enough
Customer · 31 March 2023
Agent replied · 6 July 2023
Thank you for your lovely review. Your positive comments have been passed to Sarah.
★★★★★ 5/5
GoogleRight from the onset, I found Langford Rae Property agents very quick in their response to my enquiries on a property I was interested in and this played out through the whole process . Unlike most of the other agents I had been in touch with, they took the time to understand my needs and challenges and recommend a solution which worked for both myself and the landlord - all closed out within 2 weeks! I'm in my new property now and very pleased with the way the entire process was handled - many thanks to Jill and NeilPositiveResponsiveness, Professionalism
Anike · 24 August 2022
Agent replied · 6 July 2023
Thank you Anike, for you lovely review. We hope you're very happy in your new home.
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