Trusted Agent profile · Chelsea Harbour

Dexters Chelsea Harbour reviews

★★★★★ Excellent

189 reviews across 1 platform

5 Design Centre East, Chelsea Harbour, SW10 0XF

Dexters's office in Chelsea Harbour, at 5 Design Centre East, is rated 4.9 out of 5 across 189 reviews on 1 platform, including 189 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

189

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chelsea Harbour office, from every platform, shown as written. First names only.

5/5

Google

Many thanks to all the team for renting out my apartment again. Particular thanks to Keiyana who led on the changeover of tenant this time. My family have dealt with Dexters (and before this Harbour Estates) for many years. I have always found the team very helpful courteous and professional. Caroline and William who I have dealt with mostly have always been great! They worked hard during the difficult times of Covid to successfully find a great tenant and guided me through the process of getting the flat ready to rent out.PositiveResponsiveness, Quality

Nicholas · 26 October 2023

Agent replied · 25 October 2024

Dear Nicholas, Thank you for taking the time in providing such lovely comments about Caroline & William in our Chelsea Harbour office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

I recently had the pleasure of working with William from Dexter's to rent out my flat, and I must say that he exceeded my expectations. William was professional, knowledgeable, and extremely efficient throughout the entire process. He communicated with me regularly, keeping me updated on the progress of the rental process, and he was always available to answer any questions I had. He went above and beyond to ensure that my property was rented out quickly and to the right tenant. His attention to detail and commitment to customer satisfaction is second to none. I highly recommend William and Dexter's Real Estate Agency for anyone looking to rent out their property. Thank you, William, for your exceptional service!

Mohamed · 26 October 2023

Agent replied · 25 October 2024

Dear Mohamed, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our William office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Renting with Keiyana and William at Dexters Chelsea Harbour was an absolute delight! Their professionalism and dedication made the entire experience smooth and enjoyable. They were always available to answer our questions and address any concerns promptly. While occasionally being a bit pushy when requesting materials, we understood the competitive market demands. Their assertiveness actually helped us secure a fantastic property quickly. Their knowledge and expertise were impressive, ensuring we found the perfect place. Overall, their friendly approach and willingness to go the extra mile made the process stress-free and successful. We highly recommend Keiyana and William for an outstanding renting experience!

J · 26 October 2023

Agent replied · 25 October 2024

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I've been Dexters client on several occasions (renting my apartment) but this time it exceeded any expectations! Truly exceptional experience working with Will and his team. It was a super efficient and very smooth process for me considering tight deadlines. Will was very prompt with the answers, helping with any matter, always finding and offering the best option and solution. Thank you very much Will for a fantastic work! I am a very happy customer and certainly will come back!

Elena · 26 October 2023

Agent replied · 25 October 2024

Dear Elena , Thank you for taking the time to leave a lovely review regarding Will and his team. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The recent business with Dexters was my first experience with them but truly one of the best. Working with Will, in particular, was a real pleasure. He is a super efficient professional with eyes for details and capability to offer prompt, efficient, realistic and comprehensive solutions. Thank you Will for a Job very well done. I certainly look forward to working with you again and again in the future.

Saeid · 28 April 2024

Agent replied · 25 October 2024

Dear Saeid, Thank you for your kind comments regarding Will and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

I have used different agencies in the past and this is my first experience with Dexters. Livina Diallo is a professional, extremely helpful, punctual, and very nice person. The whole letting process has gone very smoothly and fast with her.

Tuija · 31 May 2025

Agent replied · 29 August 2025

Dear Tuija, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Livina Diallo was absolutely amazing in showing selecting and showing me properties that would suit me. Livina was extremely well prepared for the viewings, which made a world of difference. Incredibly professional with a great attitude, Livina was very helpful and accommodating, I would definitely reach out to her again when and if I am looking for another place to let.

Brad · 27 July 2024

Agent replied · 25 October 2024

Dear Brad, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Livina. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Worked with Frank during my flat search and found him super helpful and professional. Listened to the criteria I gave him and went in to detail finding the apartments that matched. Definitely recommend

Michael · 4 August 2025

Agent replied · 16 April 2026

Dear Michael, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Working with Livina was a fantastic experience. she was incredibly knowledgeable, responsive, and truly went above and beyond to help me find the perfect property. Her professionalism and dedication made the entire process smooth and stress-free. Highly recommended!

Dagmawit · 31 May 2025

Agent replied · 29 August 2025

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

It's only been roughly a week since my partner and I started looking for an apartment together and have since had an offer accepted. During that time Frank has been amazing, he was very professional and personable during our interactions. …

Alex · 16 April 2025

Agent replied · 16 April 2026

Dear Alex, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Amazing experience from the start to finish, Dexters Chelsea Harbour team was super professional and efficient. Livina was so helpful, positive and knew what I was looking for and found exactly that! Thank you so much Livina! Nina and Nick

Nicholas · 16 April 2025

Agent replied · 16 April 2026

Dear Nicholas, Thank you for your kind comments regarding the Chelsea Harbour team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Frank is highly attentive to details and consistently responsive to our needs. He combines a personable demeanour with a professional approach, making him a pleasure to work with. Frank really knows his stuff and works hard without being pushy.

Prangtip · 16 April 2025

Agent replied · 16 April 2026

We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

I was a bit unsure whether I want to let the apartment I lived, but Will chased my flat for a few months and when we agreed to put the flat on the market, he found a tenant in just a few days! Gotta give credit to him. Great service and very helpful to someone who is a first timer in letting a space. Thank you Will and Keiyana!

NewSpeak · 26 October 2023

Agent replied · 25 October 2024

Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I love Dextres Chelsea’s group! Kiyana was my agent and working with her has made my first time renting a house abroad a smooth experience! She and her manager went above and beyond to make sure we had all the information required to make the right decision in renting our first property abroad! She comes highly recommended and anyone would be lucky to have her as their agent! As well as William is best of the best ,he did whatever he could to help us and he us really professional in his job !PositiveResponsiveness, Quality, Professionalism, Value

Mana · 26 October 2022

Agent replied · 25 October 2024

Dear Mana, thank you for leaving a 5 star review. We are pleased to hear you had a great experience with Kinyana and William at Chelsea Harbour Dexters. Kind Regards Asma Chugtai Customer Relations Team

5/5

Google

Hugo was fantastic, very friendly

Charlie · 16 February 2026

Agent replied · 16 April 2026

Dear Charlie, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma

5/5

Google

Livina Diallo and her team has been amazing during my rental process. Livina's extremely professional, detailed and caring approach made the whole experience pleasant and smooth.She is a jewel. Thank you Dexters. Deniz

Deniz · 6 May 2025

Agent replied · 16 April 2026

Dear Deniz, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I had a great experience with Dexter Chelsea Harbour and especially their employee Livina. She was incredibly effective, knowledgeable, and professional throughout the entire process. Livina went beyond to ensure everything went smoothly …

Selda · 16 April 2025

Agent replied · 16 April 2026

Dear Selda, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Great service, professional and on time. Ultra quick email responses. Much thanks to William Fowler and Frank Duncan.

Rakhman · 14 September 2025

Agent replied · 13 December 2025

Dear Rakhman, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Working with Keiyana was an incredibly easy and stress-free process! Highly recommend her as a point of contact. She was thorough, really heard me in my list of needs, and even sensed my preferences just by reading my reactions during viewings. A true professional, was super available to discuss options, and explained every part of the process to me. Thank you again!

Sohni · 26 October 2023

Agent replied · 25 October 2024

Dear Sohni, Thank you for your kind comments regarding Keiyana and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Will and his team helped find me a tenant - it was a very good experience. They were very efficient in terms of setting up the initial meeting, booking in viewings and throughout the process. Very responsive over email and a pleasure to work with

Prema · 26 August 2024

Agent replied · 25 October 2024

Dear Prema, Thank you for taking the time to leave a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

I was the liaison for the landlord of a 2 bed apartment with a car park , Boxtree House, Imperial Wharf, SW6 . The landlord had instructed multi agents to let his property in September 2020. William Fowler from Dexters of Chelsea was the only agent who had shown keen interest in marketing this property, evident by the number of show arounds. We now have a tenant in situ as from the 2nd of November 2020 and am grateful to William and his team. Will use Dexters again in the near future. Bala RasaPositiveResponsiveness, Quality, Professionalism, Value

Bala · 26 October 2021

Agent replied · 25 October 2024

Dear Bala, Thank you for your kind words regarding our Chelsea Harbour office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Dexters Chelsea Harbour provide simply excellent and personal service. From the starting point when viewing properties with Dominique - she is simply a great person to deal with, always professional, on time and honest - to the end. Once we rented the property, we started liaising with Caroline, the property manager, who yet again, did not disappoint, she has been fantastic. Caroline is always prompt to help, she is very responsive, even if it is to say "I will find out"... She goes above and beyond to ensure you are happy and all the issues you may have are sorted. So far they have been great. Thank you Dominique and Caroline for providing such a great service, it certainly does not go unnoticed!PositiveResponsiveness, Quality, Professionalism

Priscilla · 26 October 2021

Agent replied · 25 October 2024

Dear Priscilla, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

We rented our apartment with Dexters this week, and the entire process was so quick and stress free. Will understood what I was looking for from our phone conversation and he had all the viewings planned for the day. He provided outstanding advice on the local area, he was attentive and was quick to respond to emails and calls. On top of this, he went above and beyond ensuring communication between us and the landlord was quick, to make sure our move into the apartment was smooth and within the time frame I’d given. Thank you Will and the entire team at Dexters Chelsea Harbour. Couldn’t recommend highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Evangelynne · 26 October 2021

Agent replied · 25 October 2024

Dear Evangelynne, Thank you for taking the time in providing such lovely comments about Will in our Chelsea Harbour office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

I wanted to share my satisfaction working with Livina on two Lettings in Chelsea Creek. Very polite, soft and hard working, Livina is a pleasure to work with! Thank you

Olga · 26 March 2025

Agent replied · 16 April 2026

Dear Olga, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Chelsea Harbour

How many reviews does Dexters Chelsea Harbour have?

Dexters's Chelsea Harbour office has 189 reviews across 1 platform: 189 on Google.

What is Dexters Chelsea Harbour's rating?

Dexters Chelsea Harbour is rated 4.9 out of 5 across all 189 reviews, and 4.9 out of 5 on Google from 189 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Chelsea Harbour won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

Where is Dexters's Chelsea Harbour office?

Dexters Chelsea Harbour, 5 Design Centre East, Chelsea Harbour, SW10 0XF.

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