Trusted Agent profile · Chelsea Harbour

Dexters Chelsea Harbour reviews

★★★★★ Excellent

189 reviews across 1 platform

5 Design Centre East, Chelsea Harbour, SW10 0XF

Dexters's office in Chelsea Harbour, at 5 Design Centre East, is rated 4.9 out of 5 across 189 reviews on 1 platform, including 189 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

189

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chelsea Harbour office, from every platform, shown as written. First names only.

5/5

Google

My Partner and I have had a fantastic experience with our flat hunt thanks to Frank Duncan’s help. With a personable yet professional attitude towards communication and flat viewing, Frank made the duress of searching for a home that much easier. Thank you Frank and Dexter’s!

Rory · 27 July 2024

Agent replied · 25 October 2024

Dear Rory, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Frank. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

I work at a development in Chelsea and often run into Frank who is collecting keys for viewings. He is always polite and have built a strong rapport with him. Always patient with us during peak hours. Top guy!!

Zakariya · 2 April 2026

Agent replied · 16 April 2026

Dear Zakariya, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Livina and the team have been incredible throughout the whole process. Very knowledgeable, relatable and super helpful! Thank you Dexter’s, a seamless experience.

The · 31 May 2025

Agent replied · 29 August 2025

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I recently had the pleasure of working with Dexter’s Chelsea Harbour and Frank Duncan, and I can’t recommend them highly enough. Frank went above and beyond to help me get my flat sorted. His professionalism, dedication, and attention to detail were evident throughout the entire process.

Alister · 27 June 2024

Agent replied · 25 October 2024

Dear Alister, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

I have really enjoyed working with Will, Caroline and team to rent out an apartment. They have been very helpful and responsive, and the overall process has been smooth. Will came to the initial valuation well prepared and ultimately achieved the valuation he provided. Previous estate agents I have used, provided an inflated value to win the business only to disappoint you further down the line. Based on my experience, I would highly recommend Dexters.PositiveResponsiveness, Professionalism

Matt · 26 October 2021

Agent replied · 25 October 2024

Dear Matt, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

My boyfriend and I are looking for a place around Chelsea harbour. Frank at Dexter’s has been such a life saver. He is extremely efficient and never fails to deliver. We highly recommend him. Thank you Frank and of course Dexter’s!

Aryana · 27 July 2024

Agent replied · 25 October 2024

Dear Aryana, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

We worked closely with Will at this branch to move into our new beautiful home. Every interaction was friendly and prompt, and Will went above and beyond in ensuring our transition was smooth. Big recommend!

Jeremy · 23 October 2024

Agent replied · 11 November 2024

Dear Jeremy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Millie has been very helpful with my recent rental application and tenency questions. She has been quick to respond and professional throughout.

Rebecca · 16 April 2025

Agent replied · 16 April 2026

Dear Rebecca, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Will kindly helped me to rent out my flat. He was extremely professional and made the process super easy. He was able to find me great tenants very quickly with terms that exceeded my expectations. I would definitely recommend Will and his team if you are looking to rent out your property.

Tilly · 26 October 2023

Agent replied · 25 October 2024

Dear Tilly, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I’ve worked with dexters a series of times and I have to say this is my best experience yet. I dealt with Frank in the lettings department, who helped me find a place to live imminently. Frank is extremely knowledgeable and professional and couldn’t recommend him more. Thank you Frank

Oliver · 30 November 2023

Agent replied · 25 October 2024

Dear Oliver, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My experience with Dexters at Chelsea Harbour has been very good. And Livina have been very helpful.

Parisa · 16 April 2025

Agent replied · 27 December 2024

Dear Parisa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Livina is a very nice and patient agent, she’s very kind and thoughtful to the tenants and always helps them with their questions about the property in time. Highly recommended.

Yuanjun · 25 September 2024

Agent replied · 25 October 2024

Dear Yuanjun, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Livina. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Excellent service received from this small friendly office.. Caroline France initially explained everything thoroughly, including the need to be realistic with prices. Will went out his way to find a suitable tenant and arranged matters speedily and efficiently. He even contacted me at weekends. This was very important as I am based in the Netherlands and had to trust the agents from afar. I would certainly recommend Dexters to others.

G · 26 October 2020

Agent replied · 25 October 2024

Thank you for your kind words regarding our Chelsea Harbour office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Dominique and the team at Dexters Chelsea Harbour have been excellent to work with. Dominique has been extremely helpful and patient answering all of my questions, and she went above and beyond to help organise parking at the new property. The service provided has been superb, thank you all. I highly recommend Dexters Chelsea Harbour.PositiveResponsiveness, Quality, Professionalism

Connor · 26 October 2022

Agent replied · 25 October 2024

Dear Connor, It’s great to hear that you have had a brilliant experience with our Chelsea Harbour office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Great proactive team who went over and above the letting agency standards. Let out quickly! Thank you William and the letting team! Highly recommend for professional service!

Ravi · 25 September 2024

Agent replied · 25 October 2024

Dear Ravi, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

We had great experience with Lara and Livina for our recent rental search. They are honest and provided a truly professional real estate service. We highly recommend Lara, Livina and Dexter's! Thank you.

Fiona · 28 May 2024

Agent replied · 25 October 2024

Dear Fiona, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma, Customer Relations Team

5/5

Google

Very happy with the flat search provided by dexters. Livina and Lara were absolutely brilliant. They quickly found what we were looking for and organised our move smoothly too. Highly recommend!

Katya · 27 June 2024

Agent replied · 25 October 2024

Dear Katya, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Frank has been very helpful and accommodating during our rental process!

Anna · 16 April 2025

Agent replied · 16 April 2026

Dear Anna, Thank you for your kind comments regarding Frank and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

A fabulous and personalised experience from Will and the team at Dexters. It was a seamless and quick process with excellent attention to detail. I'd highly recommend using Will and will be using them again!

Mark · 28 February 2024

Agent replied · 25 October 2024

Dear Mark, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Will and the team, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.

5/5

Google

Excellent service, Lara was super professional. the whole process was seamless and easy.. definitely made it to the top of my list to use again in the future..

Hik · 27 June 2024

Agent replied · 25 October 2024

Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Livina is very helpful, lucky to know her.

Muhammed · 16 April 2025

Agent replied · 16 April 2026

Dear Muhammed, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma

5/5

Google

William, my agent at Dexters, was very professional with helping me secure the property . He took a great care of me so the whole process was easy and stress free. His quick and prompt replies to any question made things move forward very quickly . Highly recommend Will and Dexters!

Enrica · 26 October 2022

Agent replied · 25 October 2024

Dear Enrica, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a great experience, Livina was assisting me to rent and was so friendly and kind and always replied promptly.

Aoife · 4 October 2024

Agent replied · 25 October 2024

Dear Aoife, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

A great experience with William Fowler (lettings) and Roksana (property management) always friendly, quick to respond and efficient

Anna · 2 April 2026

Agent replied · 16 April 2026

Dear Anna, Thank you for taking the time to leave a wonderful 5 star Google review. William and Roksana will be thrilled to read your kind comments. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Chelsea Harbour

How many reviews does Dexters Chelsea Harbour have?

Dexters's Chelsea Harbour office has 189 reviews across 1 platform: 189 on Google.

What is Dexters Chelsea Harbour's rating?

Dexters Chelsea Harbour is rated 4.9 out of 5 across all 189 reviews, and 4.9 out of 5 on Google from 189 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Chelsea Harbour won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

Where is Dexters's Chelsea Harbour office?

Dexters Chelsea Harbour, 5 Design Centre East, Chelsea Harbour, SW10 0XF.

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