Trusted Agent profile · Chelmsford
★★★★★
306 reviews across 2 platforms
12/12a Duke Street, Chelmsford, CM1 1HL
William H Brown's office in Chelmsford, at 12/12a Duke Street, is rated 4.6 out of 5 across 306 reviews on two platforms, including 303 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. William H Brown hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chelmsford.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
GoogleAfter an initial viewing of a property we quickly put an offer in. Bethan was lovely and knowledgeable when showing us around and has helped make the process easy and quick. All the team we’ve interacted with have been friendly and professional and they’ve made this whole experience easy and stress free.
5/5
GoogleIt's a really difficult time for renters so we were very stressed about having to move house for work. From the outset Bethan and Ashley were amazingly helpful, honest, transparent and fair. They worked hard to help us secure a property and eased a lot of the stress. THANK YOU SO MUCH!
5/5
GoogleExcellent service from Sally in sales. She made the whole process of selling less stressful and was relentless with chasing solicitors and getting the sale over the line. Thank you Sally, Lee, Denise and all the team at William H Brown, best estate agents in Chelmsford by far! Thank you, Suzanne
5/5
GoogleJade is so lovely and professional and helped every step of the way
5/5
GoogleHad a really smooth experience finding a new house to rent. Ash and Beth went above and beyond to ensure the process was as quick and efficient as possible and kept us up to date with every development. Highly recommend the agency as well as Ash and Beth!
5/5
GoogleAgathe has recently helped us rent out our flat in chelmsford. She has been so helpful and really added the personal touch. She sourced tenants for us extremely efficiently in a very short timeframe and has been pinnacle to making our house move go smoothly! Aggie was always available to speak with and made the rental process so simple.
5/5
GoogleAgathe has been excellent and was able to answer all my questions regarding the move in process. Everything was communicated on time and the process was incredibly stress-free! I would recommend WH Brown to anyone looking for their next rental property as they're one of the most professional estate agents I've ever come across. Thanks again !
5/5
GoogleI had a great experience with William H Brown Estate Agents in Chelmsford, Especially Bethan and Ashley who are very professional, knowledgeable and responsive. They are always available to answer any questions. The team was friendly and approachable. Thank you for making the process stress-free.
4/5
GoogleI recently brought my first home through William H Brown. The whole process took longer than I expected it to (7 months) but I found William H Brown and Megan in particular very helpful. She was able to guide me through the process and chase the relevant people to get things moving. I now have a move in date and can't wait to get settled in. Overall, I found William H Brown to be professional and highly responsive.PositiveResponsiveness, Professionalism
Thank you :)
5/5
GoogleI had a fantastic experience with the Chelmsford branch. Especially Alex and Rhys. They both were kind and very professional with the whole process. They went the extra mile to help me with the move. Rhys was very polite to me and made my move less stressful. I would definitely reccomend them if you would like to move and if I was to move again I would use them.
5/5
GoogleWe had a very good experience with William H Brown in Chelmsford, firstly from Megan and then Ashley. Both were communicative, helpful and friendly. We would strongly recommend.
Hi Tony and Claire. Thank you for your kind words and we wish you all the best in your new home. Yours was a beautiful house to sell. Ashley and the William h brown Chelmsford team.
5/5
GoogleVery welcoming and helpful agents! I needed a little bit more help and Ashley and Agatha went the extra steps to help me with everything I needed in a stressful time! Would highly recommend them as agents in the Chelmsford branch
5/5
GoogleReally happy with the service provided by William H Brown Chelmsford, with particular thanks to our case handler Megan who kept us sane in what could be a maddening process. The whole house moving process is new to us but Megan provided an invaluable service, keeping us informed and updated and guiding us through with ease and professionalism. We would definitely recommend WB and would use them again in the future. Thank you :-)PositiveResponsiveness, Professionalism
Hi, thank you so much for taking the time to provide our William H Brown team with a 5-star review. We are so happy to hear Megan and the team helped you with great service. If you ever require anything else from our team, we will be more than happy to help.
5/5
GoogleGreat promot service, was able to get a viewing sorted quickly. Jay had a laid back and informative approached, showed me around whilst filling me in on the location, landlord and other property info. Hardly had any questions by the end of it and had a great chat, thanks!
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleMy experience with William H Brown Estate Agency was excellent! I would especially like to mention Ashley Whitaker and Bethan Livings. They organised the whole process of renting a property as smoothly as possible. I would recommend this agency.
5/5
GoogleSo ive recently been looking for a apartment in Chelmsford and my agent was abby. She was very friendly. Efficient and helpful. She replied pretty quickly to all of my enquiries and handled all matters in a greatly professional manner. Would recommend abby to anyone i know that is moving to Chelmsford. I got the place i was hoping to get and ready for a new start!PositiveResponsiveness, Quality, Professionalism, Value
Thank you :)
5/5
GoogleI was in search of a property to rent in Chelmsford and it only took 2 weeks for the whole process. My only contact person was Aggy (Agathe), who took care of everything. Thank you so much for all the effort Aggy. So far I am really happy with the professional service provided and I hope I will get the same service throughout my tenancy.PositiveProfessionalism
Thank you :)
5/5
GoogleAmazing company! Great customer service and very professional!
Thank you for your kind words! We are committed to providing exceptional customer service and maintaining a high level of professionalism. We are thrilled to hear about your positive experience with our company! Kind regards, Maggie, Customer Relations.
5/5
GoogleA big thank you to Ashley Whitaker for helping us find and secure a property ,for my first time using an estate agents I felt welcomed and kept up to date with what was happening on a daily basis and very quickly too what a GREAT TEAM !!!!!
5/5
GoogleRob Jones at William H Brown offered us lots of support with getting our first mortgage sorted. He explained different options to us and was always keen to answer our questions. We'd recommend his services to anyone!
Thank you for taking the time to leave us this great 5* review and recommendation Martyna. Kind regards, Lucy, Customer Relations.
5/5
GoogleAshley in the Chelmsford branch was very helpful in my recent application for rented accommodation, he was polite, professional and very competent and answered all of my questions, he kept me well informed of the progress. My application has been successfull and i cannot rate him highly enough
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleMoving from Glasgow to Essex was made so easy and convenient by Ashley and Agathe! From arranging a video viewing to ensuring the house was ready to move in. Big thanks to the team!♥️
5/5
GoogleRecently let my property out using William H Brown, great customer service, they found tenants very quickly. Worked with Aggy, Ashley and Beth, all very professional and helpful all the way through the process
5/5
GoogleWilliam H Brown were very understanding and helpful when it came to re-letting my property on a tight timescale. Ashley and Agathe kept me informed with progress, were readily available to answer my questions and assisted throughout the process. I would definitely use them again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. William H Brown hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chelmsford.
