Savills Chelmsford reviews

★★★★★ 5/5

Google

I recently put my house up for sale. Karl was professional and responsive form the outset. Photos and EPC all organised really smoothly and the viewings managed by the team with professionalism. I had brilliant feedback on every single person that came to view the property - I knew that they had genuinely followed up with each person. Having been on the buying end on other transactions with other agents i know that this is not typical. I would have absolutely no hesitation in recommending Savills. They sold my property in a week and I didn't go for the highest offer based on their advice which I fully trusted.

Debbie · 12 June 2022

★★★★★ 5/5

Google

In an era where Estate Agents receive a bad reputation, Savills have been a complete breath of fresh air. The initial valuation survey of my property was completed by Karl who was professional throughout and offered some sound advice. The supply chain they used for the EPC and production of marketing materials and drawings were equally proficient too. Amar Ashton arranged all of the viewings and the property was sold within the first couple of days of viewings. In my experience, the next stage is where most agents fail; keeping clients up to date with progress. Ashton was proactive and continued to feedback all information in a timely manner. Without doubt, this was the smoothest and dare I say it 'pleasurable' house selling process I have ever experienced. I would not hesitate to use Savills again in future property transactions and recommend them to everybody!

Kris · 12 June 2022

★★★★★ 5/5

Google

Emma from the Chelmsford office has been fantastic from the first meeting we had when we viewed a new build home. She clearly knew the market and the area to give us the best guidance to put in a successful offer on our new home. The building site was very restricted for additional viewings, but Emma was very cooperative for us to gain access, and for trades to arrange dates with her to measure up. Invaluable for us to have a successful and easy move. Thank you Emma, you really did make the difference to our purchase.PositiveResponsiveness, Professionalism

J · 12 June 2022

★★★★★ 5/5

Trustpilot

A far superior experience to other property managers

Our landlord changed managing agents during the course of our tenancy and the difference since Tami Falzon has taken over the property management is staggering. Tami and the team are professional, polite and quick to find solutions. The contacts Savills uses for maintenance do work of a high quality and have, without fail, all been very helpful and friendly.

Jessica · 27 February 2024

★★★★★ 5/5

Trustpilot

Many thanks to the team at Savills

Many thanks to the team at Savills, Stamford, for successfully selling our property. The entire process was managed in a highly professional manner and was excellent value for money. James Abbot was always available to give advice and guidance , kept us fully updated and inspired confidence and trust.We have no hesitation in recommending Savills.

Sanderson · 18 April 2021

★★★★★ 5/5

Trustpilot

High praise for Fiona

Fiona is fantastic - always goes above and beyond to help. Very responsive and reliable. Truly a pleasure to work with

Georgiana · 21 June 2024

★★★★★ 5/5

Trustpilot

Thanks Jess

Fantastic service from Jess Exley whilst I was looking for a new apartment. From the initial conversation to her timely follow ups, I enjoyed working with her. She went over and above to ensure that the needs of a customer we’re met. Thank you Jess for all of your help and assistance.

Yugan · 5 November 2021

★★★★★ 5/5

Google

Excellent service from Jamie Stephenson throughout. Steered us well on the valuation and communication was proactive and excellent from start to finish. And even helped post-sale by taking meter readings on the day of completion. Certainly exceeded our expectations!

Julia · 5 August 2025

★★★★★ 5/5

Trustpilot

Five star for Atticus

I rented a property from Savills, and the previous tenant left it in poor condition. There were minor issues and broken parts that I was not properly informed about before I moved in. However, my property manager, Atticus, took the issues seriously and resolved them promptly. She was also very responsive to emails and phone calls. Overall great experience and would definitely choose Savills again.

J · 12 October 2023

★★★★★ 1/5

Trustpilot

READ THIS if you're renting from Savills.

It is crucial to keep a comprehensive record of your check-in information. Exercise extra caution by documenting the property's condition at check-in with photographs and videos as evidence. In the event of any other issues, it is advisable to have a written record of communication via email. When checking out, make sure to keep detailed records of the property's condition upon departure as well. The more detailed, the better, as Savills' headquarters may request excessive cleaning fees and unreasonable repair costs. Drawing from my experience, I recommend standing your ground and taking the evidence to TDS. A fair adjudication will ensure you receive the justice you deserve. In my case, I got my full deposit back, and the landlord received no reward.

Zach · 31 October 2023

★★★★★ 1/5

Trustpilot

READ THIS if you're renting from Savills.

It is crucial to keep a comprehensive record of your check-in information. Exercise extra caution by documenting the property's condition at check-in with photographs and videos as evidence. In the event of any other issues, it is advisable to have a written record of communication via email. When checking out, make sure to keep detailed records of the property's condition upon departure as well. The more detailed, the better, as Savills' headquarters may request excessive cleaning fees and unreasonable repair costs. Drawing from my experience, I recommend standing your ground and taking the evidence to TDS. A fair adjudication will ensure you receive the justice you deserve. In my case, I got my full deposit back, and the landlord received no reward.

ZC · 31 October 2023

★★★★★ 5/5

Trustpilot

An impressive show of excellence

An impressive show of excellence, professionalism and expedience delivered in a friendly manner. Thank you Emma for your fantastic work in facilitating a smooth purchase of an incredible house. A refreshing experience to say the least! Keep up the excellent work!

Dr · 20 February 2023

★★★★★ 5/5

Google

Karl & Parvinder were our main contacts at Savills. They have been a great help in the sale of our bungalow,we had great communication with them at all the times. Definitely deserve a 5 Star rating.

Peter · 17 July 2023

★★★★★ 1/5

Trustpilot

Sad that a company with a trusted…

Sad that a company with a trusted reputation is not more discerning about the landlords it is prepared to represent. I had the misfortune to rent a house for a year through Savills and was continuously strung along by the property management team who agreed to have items repaired but in certain cases never did. I heard from neighbours that previous tenants had the same treatment. Savills first priority was to generate letting fees and their loyalty lay firmly with an errant landlord. If this involved stretching the truth, then it appears their staff had no qualms about doing so. Renter beware!

Christopher · 27 October 2023

★★★★★ 5/5

Trustpilot

Efficient Service and Communication…

Kristina was very efficient at getting my rental paperwork sorted and finalizing the lease. As an international student/tenant doing everything online remotely (and being unfamiliar with the UK rental system!), she was very helpful and patient as she took me through the process. I'd highly recommend Savills for rentals.

Ms · 20 March 2022

★★★★★ 5/5

Trustpilot

Emily Robertson, Savills

Emily has been brilliant from start to finish with helping me purchase my first property at every step of the way. She’s always at the end of the phone to provide support, and is extremely knowledgable and personable. I genuinely couldn’t have asked for anybody better to be there for my first house purchase and I have no hesitation in recommending Emily to anybody who asks.

Gemma · 4 September 2023

★★★★★ 5/5

Trustpilot

Harriet was a total professional…

Harriet was a total professional throughout my whole purchasing process and i cannot recommend her or the overall Savills experience more. She was in frequent contact and a huge help in helping me complete during the lockdown! Thanks to her I have found my dream flat and cannot wait to move in - thanks you Harriet :) xxx

C · 15 April 2020

★★★★★ 5/5

Trustpilot

Savills

Savills, particularly Natalie Howlett-Clarke, were excellent during the process of buying our new house. She returned calls in a timely manner, maintained a dialogue with the vendors and when, as seems inevitable with a house move, a problem arose she kept a watchful eye on proceedings.

Christopher · 28 July 2022

★★★★★ 1/5

Trustpilot

Horrible experience

Had Savills as an agent to buy a property in Goldhurst Terrace. Price was agreed with the seller, I paid the solicitor and agreed a mortgage, when they suddenly asked me to raise the price again.. apparently someone else came in with a higher bid after my offer was already accepted... Disastrous experience, untrustworthy agent..

David · 8 February 2021

★★★★★ 5/5

Trustpilot

We would not hesitate to recommend…

We would not hesitate to recommend Savills. Fiona, Sandra and Alicja were professional and efficient throughout. They provided an excellent service and advice, and made the sale of our property go smoothly and stress free.We would certainly use Savills again in the future.

Lyn · 21 November 2022

★★★★★ 4/5

Trustpilot

Harriet Davis is so professional, constructive and positive. She also emotionally intelligent and understood the emotive impact of the process on us.

The estate agent, wonderful Harriet Davies was really positive and constructive.

Gaby · 13 November 2024

★★★★★ 5/5

Trustpilot

Becky Card - Savills - 5 stars

Becky and the team at Savills Tunbridge Wells did a fantastic job of selling our house in Pembury. Becky was always available for an update and was a pleasure to deal with throughout the sale process. We would have no hesitation in recommending Becky and the team at Savills

Ben · 19 February 2022

★★★★★ 5/5

Trustpilot

Alexa Butler was SO helpful

Alexa Butler was SO helpful. Imogen was an amazing point of contact and so helpful with quickly finding me properties to view. Alexa, who handled the viewings and the paperwork, was so quick, patient, and knowledgeable. I'm sure my 4 day turn around for my move wasn't easy, and Alexa handled it like a pro.

Kelly · 12 January 2021

★★★★★ 5/5

Trustpilot

My thanks to Shan Elario.

I have always found Savills service very good.

Fiona · 30 April 2026