Savills reviews

★★★★★ 5/5

Trustpilot

Thank you to Tanika at Savilles

I found Tanika who works as Savilles to be friendly, professional and honest also which helped me to make informed decisions for viewings that she had also organised for myself to find a rental property. I found Tanika also took the time to answer any questions that I had as I had not rented for nearly 10 years and a lot had changed in that time and this was extremely helpful in my search of a property. Tanika was thorough in her approach when sharing potential properties with myself which gave me the confidence to find a rental property which ticked all the boxes that I wanted in my opinion. Many thanks for your help Tanika, from a happy customer, Tracey

Tracey · 5 May 2026

★★★★★ 5/5

Trustpilot

Peace of mind for overseas landlords

Savills have been managing my property whilst I’ve been working abroad for nearly 2 decades. I strongly recommend Savills for the consistent service they provide. Most recently Shan Elario has been my property manager. Shan is prompt and efficient responding to questions and queries, and effectively deals with any issues that arise. It gives me great peace of mind being able to trust Savills & Shan to look after my interests whilst I’m thousands of miles away in a completely different time zone.

Christopher · 1 May 2026

★★★★★ 5/5

Google

The real estate market is incredibly tough, but thanks to the entire Savills team, we managed to close the deal. Once our buyers showed interest, Savills handled the entire transaction with professionalism. While there’s always some nervousness in a long chain, I want to especially thank Parvinder for keeping meticulous track of details. They stepped in where needed ensuring all administrative and legal hurdles were overcome. We’re delighted that our buyers and we achieved the right outcome. Overall, the team was incredibly professional. Thanks Stephen Linda Parvinder and everyone else.

Purushottam · 17 February 2026

★★★★★ 5/5

Google

Our experience of using Savills in Chelmsford has been nothing but positive; Jamie, Neha and team have gone over and above in not only selling our property, but helping us secure our next property. The team act professionally at all times, from valuing and listing the property, organising viewings to liaising with all solicitors in the chain to provide their clients with a clear and up to date view on the status of the move. We can’t thank them enough! Would highly recommend.

Emma · 5 November 2025

★★★★★ 5/5

Trustpilot

Marc Ziedman has been a fantastic…

Marc Ziedman has been a fantastic property manager. He is responsive, reliable, and genuinely thoughtful in how he handles everything. Communication has always been clear and timely, and he consistently goes above and beyond to make things smooth and stress-free. It’s been a real pleasure working with him, and I’d highly recommend him.

Claire · 23 April 2026

★★★★★ 5/5

Google

We have dealt with Jamie @ Savills for the purchase of our house, the experience has been 5 star, always happy to help, replies on WhatsApp instantly, offering advice, chasing the solicitors. It has been a very good experience, the best agent we have dealt with. Being able to speak to someone or get a response quickly has shown top class customer service. Thanks Jamie i would recommend you to anyone.

Grant · 6 November 2025

★★★★★ 5/5

Google

Savills recently helped us sell our home in Chelmsford and they truly exceeded our expectations, they were absolutely brilliant. I worked closely with Neha and Jamie, and I couldn’t recommend them more highly. They were consistently helpful, proactive, and responsive, always going above and beyond. During the exchange and completion stage, by far the most stressful part, Neha was especially outstanding, staying proactive and always available to support us. I wouldn’t hesitate to recommend Savills, and if we ever move again, they would be our first choice without question.

Keely · 20 March 2026

★★★★★ 5/5

Trustpilot

Petworth Office. Daniel was superb in every way

Daniel was superb in every way. From the moment I signed on with Savills he handled every detail promptly and efficiently. Beyond my expectations. I had some heath issues in the middle of the sale and had to pause everything for a month. Daniel kept in constant contact with my buyer and myself. He was always considerate and very polite. He is an asset to the firm.

Mooney · 27 May 2026

★★★★★ 1/5

Trustpilot

Savills are the management company for…

Savills are the management company for the house next door which is rented out. Over 18 months ago, a brick post on the drive which belonged to that house toppled over onto my path. This was reported by previous tenants, new tenants and myself on several occasions but the brick post has not moved and is too heavy for me to pick up and move onto their drive. The inconvenience is to me not the house it belongs to. I cannot use my path to take bins in and out as this prevents it. Apparently, the landlord is also aware. I rang Savills, the management company, several times last year and was fobbed off or advised it will be sorted that week...and it never was and nobody came back to me. Happy to take the fee but not taking up problems caused. If anyone trips over and hurts themsleves (and lets face it any trip can result in a potential death) the claim will be on Savills. I hadn't left feedback earlier as wanted to give them a chance but this is ridiculous!!!! I could only put date of experience as May 25 but it happened in December 24.

Collette · 18 May 2026

★★★★★ 5/5

Trustpilot

Since Vivian Yip (MARLA Property…

Since Vivian Yip (MARLA Property Manager) being my property manger, she has all along tried her best to help me in the most efficient and effective way. Her responses and advices given to me are always clear, useful and up to point. It has saved me a lot of time and resources in resolving my problems, in particular I live overseas and am not familiar with the UK operation. Her assistances are valuable and is the best staff whom I come across in Savills. She is definitely a valuable asset to Savills and a role model for the colleagues to learn from. I trust she could have a bright future and she is the one whom Savills and her colleagues could always depend on.

Joyce · 1 May 2026

★★★★★ 5/5

Trustpilot

I have had Savills as my property…

I have had Savills as my property manager for close to 9 years now and I must say I have had some exceptional agents covering my account - I want to particularly shout out Atticus Leung who has been incredibly helpful across a wide array of repairs/ replacements/ general Qs. The turnaround time is very efficient and all my questions are answered, the approvals from the landlady obtained and all the necessary works are initiated asap which minimises any inconveniences. We can’t always control other things going on in the apartment/ building/ residential area but having a helpful residential manager and agent helps a great deal.

Anastasiya · 30 April 2026

★★★★★ 5/5

Trustpilot

Elliott Jones was very helpful

Elliott Jones was very helpful. The information we required arrived quickly and his liaising with others in the team on our behalf was effective. He is also very nice to work with.

Clare · 28 April 2026

★★★★★ 5/5

Trustpilot

A great experience

Chris and Emma at Savills Exeter have been great to deal with during our recent home relocation. They were professional, effective, reliable, clear, straight forward and efficient in everything they did but they were also friendly, thoughtful, responsive and really easy to work with. They were great at listening and understanding our situation as it evolved and changed and always ready to help with answers and suggestions when needed. Moving home can be a roller coaster of ups and downs but working with Chris and Emma and knowing we could rely on them to helpful and straight forward was a massive help and I am happy to be able to thoroughly recommend their services.

Philip · 23 April 2026

★★★★★ 1/5

Trustpilot

Threatening letter full of lies!

First time hearing of these is a "final warning" letter through my door from "Kevin Donohoe - Head of Asset Strategy, Planning and Delivery". Claiming they need to do a survey on my house and that their "records indicate" I have "refused them access" - NO one has knocked on my door about a survey! Claim they have tried to contact me via phone, letter etc and that I'm in breach of my tenancy and threatening to kick me out and legal proceedings, but I've had NOTHING from them until now! No letters, no calls, no one knocking on my door! This is absolutely disgraceful! I called and spoke to a nice lady, she was understandanding and apologetic, told me I should have had letters and stated a number of people have complained they've not recieved letters from them either so there's something wrong with the mailing system. She assured me I wouldn't lose my home - obviously, as I've not done anything wrong.

E · 17 April 2026

★★★★★ 1/5

Trustpilot

You are the agents/managing company for…

You are the agents/managing company for Grand Junction retail park in Crewe. You employ Premier Park Ltd to manage that car park who take great delight in sending invoices for non existent infringments. You are aware that this parking company are members of the BPA and they declare that they ‘abide by the BPA terms and conditions’. Well let me tell you, Savills, they do not.There is set down in the BPA how disabled motorists are to be treated. How and where signs are to be placed.(section 4..a, b, c and d. There are NO SUCH SIGNS at Grand Junction and despite me writing and asking Premier Park no less than four times the location of these sign, they will not respond. They are in breach of the BPA. They are also in breach of the EQUALITY ACT 2010. Any person who requires disabled parking does not need a Blue Badge. My carer park in one of these spaces..who themselves under the act is disabled. I am disabled and a blue badge holder. Apparenly on one day when the weather was awful….gales and raining, my carer..in an attempt to get me into my wheelchair and out of the rain as quickly as possible, did, ‘apparently’ not display my badge in a position on the windscreen to suit the person going around the car park looking for ‘victims’. It was lodge in the side window.Premier Park acknowlege I have a blue badge, but still want £170 off me even though I, under the EQUALITY ACT 2010 do not have to display such a badge. My MP is involved and is investigating this company. I, will let this go to court if this is what your management company decide to do and I will call Savills as a witness to explain to the Judge why you allow this under hand company target disabled people in this way.YOUR INTEREST AND OVERWHELMING CARE IS NOTEABLE BY YOUR TOTAL LACK OF RESPONSE. SHAME ON YOU!!!!

Willis · 16 November 2024

★★★★★ 5/5

Trustpilot

Savills are the best

Savills have been truly amazing in this very long journey we have had to buy our beautiful home. Jamie and Sarah were nothing but patient and encouraging when things were not going well. The thing that sticks out for me is how nice they were.....not like the Estate Agents I remember from years ago who basically just wanted to sell the house and get their commission. Jamie cared about us as people and if you ever need to sell your house (or buy one) you cannot do better than SavillsThank you to Jamie & Sarah we love our new home

Jackie · 8 November 2024

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

Savills and Gabriella in particular have been very helpful every step of the way throughout the whole process. I was the buyer in this property purchase transaction, and although Savills were obviously representing the seller, I feel they have been fair and constructive when we hit some roadblocks along the way and they facilitated the dialogue, which was much appreciated. Gabriella is energetic, straight to the point and efficient but also very perceptive and supportive, which is a great combination. She will also go the extra mile to find the answer to any request/ question you may have. Wouldn't hesitate to recommend and would definitely use their services again.

AB · 21 October 2024

★★★★★ 5/5

Trustpilot

Fantastic Experience with Stephanie at Savills

I had an excellent experience working with Stephanie Thompson from Savills. From start to finish, she was professional, responsive, and truly went above and beyond to ensure everything ran smoothly during my tenancy. Any issues I raised were handled promptly, and Stephanie was always easy to reach. Her attention to detail and dedication to her clients made the entire process stress-free.I highly recommend Savills, especially if you’re fortunate enough to work with someone like Stephanie. A fantastic agent and a great company!

Zhandos · 19 October 2024

★★★★★ 5/5

Trustpilot

Great service thanks to Jack

We have been renting through Savills for 3 years now and have had numerous property managers through that time. Jack Iveson has been our property manager for a year now and has been simply incredible, for all issues no matter how big or small. We recently had a huge issue with the drains and he was amazing, advocating on our behalf to the building managers, coordinating all the drainage teams and being nothing short of relentless meaning that the issue was sorted a lot quicker than it would have been without him.He is always available to us, very responsive on emails, updated us regularly wherever possible and is the only property manager we have ever had that has actually picked up the phone to us!Thank you so much Jack, we are hugely grateful to you! He is an asset to Savills.

Robbie · 17 October 2024

★★★★★ 5/5

Google

Karl manning of the Chelmsford office had conduct of my sale. It was a very difficult process hindered by my buyer's solicitors who were process driven, and dealt with a complicated transaction on a tick box basis lacking any legal or client skills. As a result both my buyers and I were hugely stressed and frustrated. My legal team Mario Panayiotou of Nockolds was excellent. However it was Karl my agent who had to manage all parties expectations in the chain; keep a sustained and polite pressure on my buyers unhelpful lawyers, assist my buyers who were often without advice or information, assist my seller's agent who had threatened his clients would pull out. Through Karl dealt with this in a firm but gentlemanly and informed manner. I am absolutely certain that with a different agent this transaction would have aborted. I therefore whole heartedly recommend Karl for his consummate professionalism and skill in what was an awful process for those involved. Karl and Mario made this happen. If anyone has a property that is not run of the mill I have absolutely no hesitation in most strongly recommending Karl Manning of Savills. Savills are lucky to have him.

Lynn · 10 October 2024

★★★★★ 5/5

Trustpilot

5/5 experience

I’ve had the pleasure of working with George Pride, and I can confidently say he is the best agent I’ve ever worked with. George Pride is incredibly supportive, detail-oriented, and always thinking several steps ahead. Whether it’s answering questions or addressing concerns, he responds promptly and thoroughly, making the entire process seamless. I never have to chase or remind him of anything, his proactive approach takes all the stress out of the equation. If you’re looking for someone reliable and forward-thinking, George Pride is your person. Highly recommend!

Anonymous · 30 September 2024

★★★★★ 5/5

Trustpilot

Claire Newbury Excellent

I sold my house in Sep 24 by Savills Newbury.Claire was dealing with the sale she was excellent and keep me up to date with what was going on. We had a few up and down but Claire keep calm and got it sorted.The day I was leaving Claire turned up I was so glad to see her I was so behind with getting thing done.Claire got stuck in done the hovering and cleaning the kitchen I have to say a big Thanks to her.

Susan · 22 September 2024

★★★★★ 5/5

Google

Jamie and his team were extremely helpful throughout the process of us buying our forever home recently. They were on hand to deal with all matters from start to finish. We are very happy with them and will definitely be using them again when we sell.

Manjit · 5 November 2025

★★★★★ 5/5

Trustpilot

Parvinder was amazing throughout the…

Parvinder was amazing throughout the whole sale process , her efficiency and attention to details was 110% and can not give her enough high praise, outstanding Completely Great team from the start Very professional and all very understanding and approachable, Nina was amazing doing all the viewings and always went the extra mile to make viewing appointments work around my family Would 100% recommend Chelmsford office and the team , I’m sure they are all great at what they do.

Peter · 31 August 2024