Trusted Agent profile · Chelmsford
★★★★★
145 reviews across 2 platforms
16 Village Square, Chelmer Village, Chelmsford, CM2 6RF
Colubrid's office in Chelmsford, at 16 Village Square, is rated 4.6 out of 5 across 145 reviews on two platforms, including 123 Google reviews rated 4.8.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
GoogleColubrid were brilliant in helping us secure the purchase of our house near Chelmsford. Helpful, informative and always available for our questions, everything has moved quickly. Thank you so much!! Our extra thanks to Joshua and Josh for all their help and support, really personable and super service. Thank you!! Highly recommend!!!
5/5
TrustpilotWe sold our property through Colubrid, Excellent experience
We sold our property through Colubrid Estate Agents, and although the process took around 10 months and involved challenges, including losing our first buyer, the team remained outstanding throughout.
2/5
GoogleHaving dealt with quite a few estate agents over the past 6-7 weeks for both buying and selling our current property, I/We can faithfully say in both myself and my wife’s view, Colubrid have been the worst by a substantial margin. The reasons are; They do not take NO for an answer, even when a contract has been signed with another estate agent they push and push, calls everyday trying to get you to cancel your contract within the “14 day cooling off period” with the agent you signed with. Whilst this may be great as it also may show their “determination”, it can be way too much honestly especially in such a stressful time anyway they add to it. Then booking a viewing with them was near on impossible for a potential purchase, while the vendor had troubles with their tenant Colubrid made this harder as this was muddled with multiple calls to both myself and my wife on different days and different occasions with different agents within Colubrid. Then when we actually had a solid booked viewing that was cancelled multiple times for the same property with little to no notice. They were just poorly organized all round compared to the competition, as I’ve said we’ve dealt with lots of estate agents in the local Witham/Chelmsford/Maldon area recently and this one stood out for the wrong reasons. I’m only now writing this review as they’ve phoned me again with poor timing/planning as they clearly dont note down clients requests properly. Looking back both my wife and i are so glad we did not sell our house with this company.
5/5
GoogleColubrid Estate Agents were always there to answer my questions and helped me secure a great deal on my new house. Their expertise and support were invaluable throughout the entire buying process.
5/5
GoogleI work with Colubrid in a professional capacity. Joshua is a very competent and experienced Estate Agent with excellent customer service skills. I would not hesitate in recommending, well done!
5/5
GoogleFound my dream house for me and my partner through colubrid, from start to finish I was kept updated regarding my offers/viewings and Kavan who showed me round my new house was brilliant. Really enjoyable to be around and very knowledgeable.
5/5
GoogleI cannot fault this company. After trying a couple of the well known established estate agents in our area and getting a very poor service we noticed several of the Colubrid boards going up. We had far more assistance and viewings than the other estate agents put together. The whole team on Chelmer Village are fantastic, I have to say every time I have contacted Joshua he has responded immediately and has sorted my issues without delay. Excellent service!
5/5
GoogleI cannot express enough how impressed my wife and I were with the level of service and professionalism shown by Colubrid Estate agents. From the very first phone call through to negotiating the purchase of our dream property. Joshua Morel the branch manager was an absolute superstar. To us he is the The Rolls Royce of estate agents. You cant go wrong with these guys.
Hi Jason, Wow, this is an excellent review to read, thank you so much for your kind words! We will pass your feedback onto Joshua, he will be over the moon with your comments. Many Thanks Colubrid Estate Agents
5/5
GoogleMany thanks to Rob Gower and Joshua Morel for all their help and support with my first house purchase. Robe was especially helpful towards the end of the process when the party at the end of the chain were dragging their feet
5/5
GoogleJoshua has been very helpful with our purchase. Good experience overall. Highly recommended.
Hi Lena, Thank you for leaving us this review! We will pass your comments onto Joshua, he will be happy to hear them! Many Thanks Colubrid Estate Agents
5/5
GoogleWe were fortunate enough to find colubrid estate agents when we were looking to sell our home. Colubrid were an extremely accommodating company to deal with. Selling your house can be a very stressful experience but Colubrid were so good at taking away any unnecessary stress. We were given a very friendly and professional team of estate agents (Josh Morel and Tony Harper) and between them they ensured that any questions or queries we had were answered straight away. They were very good and communicating with us and finding out how we wanted our experience to be. They made sure that we felt listened to and valued as a customer and ensured that we were contacted only in the ways that we specified so that viewings and communication did not encroach too much on our family or work time. They are always friendly and accommodating whenever we speak to them and they are fast to resolve any queries or issues that may arise. We have had such a positive experience with this company and will be recommending them to friends and family and will most definitely be using them again in future if we need to.
5/5
GoogleJoshua has been super helpful through the process over selling and moving. Gave us the confidence we needed and communication is 10/10. Would definitely recommend.
1/5
Trustpilot1 Viewing in 6 weeks in a prime area…
1 Viewing in 6 weeks in a prime area while other homes in the area are selling around us.
5/5
GoogleReally professional and very experienced agents who were really on the ball and made the process very simple and not stressful at all. I really wished I had contacted these guys in the first instance rather then waste my time with other agencies who were just talk and couldn’t back up their promises. I would highly recommend these guys.
Hi Mark, We are so happy that we were able to help you, particuarly after your poor experience with other local Estate Agents. Many Thanks Colubrid Estate Agents
5/5
GoogleFirst class experience selling with Colubrid. Was on the market for 14 weeks with another agency and had no luck. Colubrid managed to sell my property within 10 days. Would highly recommend anyone looking to sell
5/5
GoogleHonestly amazing service from start to finish I only came across this company as I was actually looking to view a property with them however I’m so glad that I did. This company was able to not only sell my house very quickly but support me along the way with the process. Highly recommend anyone who is considering to buy or sell their home to use this company.
5/5
GoogleI would highly recommend Colubrid Estate Agents without any hesitation. They respond to queries quickly, keep you informed every step of the way and ensured the purchase of my new property kept moving along without delays. Tony Harper and …
1/5
TrustpilotI am writing to express my…
I am writing to express my disappointment with the way our property has been managed.
5/5
GoogleAbsolutely first rate company. Their advice regarding marketing and pricing our flat was spot-on, especially from Tony, encouraging a manageable amount of serious viewers whilst trying to get us the most for our home. Throughout the …
5/5
GoogleGreat experience from start to finish! What a lovely chap Andrew is 😎 …
Hi Alfie, Thank you for your postive comments. Andrew is definitely one of the best, we will pass your feedback onto him. Many Thanks Colubrid Estate Agents
5/5
GoogleGreat service. Joshua and the team really worked hard to get us the best deal for our property in a difficult market. Thank you!
5/5
GoogleRecently bought a property through Colubrid and they have been exceptional from start to finish! Providing communication throughout the whole process and updated me every step of the way
5/5
GoogleGreat work from Joshua and the team! Many thanks!!
Hi Jack, Thank you for your positve review. Many Thanks Colubrid Estate Agents
5/5
GoogleExcellent service, extremely helpful and attentive, was attended to by Tony Harper who went above and beyond to help. Definitely would use these guys again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Colubrid's Chelmsford office has 145 reviews across two platforms: 123 on Google, 22 on Trustpilot (across the whole business).
Colubrid Chelmsford is rated 4.6 out of 5 across all 145 reviews, and 4.8 out of 5 on Google from 123 reviews.
Colubrid Chelmsford, 16 Village Square, Chelmer Village, Chelmsford, CM2 6RF.
