Trusted Agent profile · Chelmsford
Verified
★★★★★
258 reviews across 2 platforms
78 New London Road, Chelmsford, CM2 0PD
Bond Residential's office in Chelmsford, at 78 New London Road, is rated 4.9 out of 5 across 258 reviews on two platforms, including 239 Google reviews rated 4.9.
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Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
1/5
GoogleHave a sign on the door which says no junk mail, no leaflets, no flyers, etc etc, get this company’s marketing rubbish through my letterbox - if you can’t read a basic sign then I shudder to think about legal paperwork selling a house. Would never engage with.
5/5
GoogleSuperb from start to finish! Bond dealt with the sale of my house in the most efficient and professional manor that I have ever experienced from an estate agent (and I have dealt with quite a few over the years). They really did exceed all …
Hi Neil, Many thanks for taking the time to post this amazing and detailed review and the 5 star rating. We really appreciate your very kind words and have shared them … More
5/5
GoogleI was really impressed with Bond's right from when they came round to value the house all the way through to exchange. Matt was constantly on hand to offer advise when I needed it as well as help with any questions I had throughout the …
Hi Tom, Everyone at Bond Residential would like to thank you for posting this wonderful review and for your 5 star rating. It is really appreciated and your comments … More
5/5
GoogleBig thank you to Melvin Ricky and the team they were on the case all through selling my house, a breath of fresh air in comparison with agents I have used in the past. Would highly recommend.
Hi Gary Many thanks for taking time to post this fantastic review and for the 5 star rating. We have passed your thanks on to the team.
5/5
GoogleWe couldn’t recommend this company enough! From the first meeting with Ben when he came to value our house and then take us through the process of buying our new house, the professional and personal service he gave was first class. Ben always kept in touch with any updates and was reachable any time , day or night to offer support and advice. Thankyou Ben , we are now in our lovely new house and are very excited to now be making it our forever home.
5/5
GoogleHad a very quick process, staff are very helpful, especially Stela, always kept me informed with everything and very polite. I am very happy with how everything went and how fast it has all gone !
Hi Jessica, Many thanks for taking the time to post and share this review of your experience of letting a property with us. We passed on your comments to Stela and they … More
5/5
GoogleWe sold our house with Bond residential 3 weeks ago, and have been very pleased with their services from start to finish. Very good communication all the way through and friendly staff. I would definitely recommend them.
Hello Marie, Many thanks for taking the time to review your recent home selling experience. We are delighted to hear that our service was worthy of a 5 star rating and that you would be more than happy to recommend us in future. Kind Regards The Directors and Staff at Bond Residential
5/5
GoogleWould just like to say we have now completed on our purchase. Communication from Bond has been fantastic, despite busy periods. Melvin went above and beyond, even communicating with solicitors and vendors during tight time frames. And the whole team including Richard, Matt, Jack all provided a great service throughout the transaction. Thank you Bond!
Thank you for taking the time to post this review and for the 5 star rating. It is really appreciated by all of the team. We hope you will be very happy in your new home for many years to come.
5/5
GoogleMark and Amy provided a most professional and supportive service across a number of months and throughout my transition from Australia until I was settled again in my new property. I can highly recommend them - thank you for always being so accommodating and approachable, Amy and Mark! 😊 …
Thank you Dawie for your kind words. Assisting you in your transition from Australia was our pleasure. We home that you get settled into your new home. If you ever need anything in future then please just ask. Thanks Mark, Amy and the rest of the team
5/5
GoogleWe had a great experience with Matthew at Bond Residential today. He is knowledgeable, friendly and professional. We look forward to keep working with this agency.
Hi, Thank you so much for your kind review. We’re delighted to hear you had such a positive experience with Matthew, he’ll be very pleased to know his knowledge, professionalism and friendly approach made a difference. We truly appreciate your support and look forward to continuing to work with you.
5/5
GoogleGreat guy, as buyers he was very helpful. It was extremely difficult for him as his clients, the sellers were completely lacking in honesty, integrity and empathy. Unsurprisingly they had "bad buyers' before, probably due to a total lack of understanding of how you are supposed to act. He kept the deal going even when he wasn't being kept in the loop by his own clients. Very professional, will happily employ Mark when we move again.
Thanks for the kind words Jeff. It wasn't the easiest of sales but we got there in the end. I hope you're getting settled in and enjoying those sea views
5/5
GoogleI was assisted by Lewis Gardner in my recent search for a flat in Croydon and want to comment in gratitude for the support he provided me in that time. He took time to really understand my priorities and worked hard to match properties to …
5/5
GoogleMo, has been fantastic service from start to finish. They really listened to what I was looking for and only showed me suitable two-bedroom flats, and gone out of his send tailored suitable propertys - which has saved me. …
5/5
FacebookWe are in the process of buying a house through Bond. There have been some bumps along the way but Melvin is doing an outstanding job keeping us informed and helping to keep things moving in the right direction. Always a pleasure to deal with, he is an absolute credit to the company. Thank you, Lauren & Rob
Hi Lauren & Rob, thank you for you lovely comments which we will pass on to Melvin, we keep him topped up with Tea & Biscuits to ensure he is always on top form with our customers! fingers crossed it won't be too much longer until we are able to give you the keys to your new home 🙂
5/5
GoogleMark achieved a quick sale for me very effectively. He and his staff are incredibly helpful and also very prompt, responsive and professional. I have moved house five times over the years and this has been by far and away the least stressful experience and the best handled.
Thanks so much Jane. I'm so pleased that we were able to help find a buyer quickly. It's lovely to heard that we've managaed to provide the least stressful experience that you've had when moving, as that it one of our main aims. We hope you get settled into your new home
5/5
GoogleWe have been working with Bond for a number of years now and have always found them professional in what they do and easy to work with on a daily basis.
Hi Nick, Many thanks for your 5 star review, we look forward to continuing to work with you for many years to come. Kind Regards The Directors and staff
5/5
GoogleMark is absolutely fantastic at what he does. On 2 occasions he has sold our properties within 48 hours of it going to market! The pictures he takes alongside the personal approach is second to none. I wouldn't hesitate to recommend Mark and when I come to sell my current property I'll be giving Mark a call. Thank you!
5/5
GoogleWe purchased our house in December 2021. Mark was great from start to finish whilst we purchased our first home. During the purchase process he was quick to help whenever he could, answered our (many!) questions immediately and really sped the whole process up for us. Would definitely recommend Mark to anyone! Thank you, Mark, for all your help!
5/5
GoogleI have been selling my own and family properties for many years and I was delighted to have found the team at Bond Residential. They are by far the experts in their field, extremely professional, excellent communication and thoroughly know …
Hi Eleanor, We think you have just earned the award for the Best Review EVER!!! Thank you so much for taking the time to write such a detailed review, we have … More
5/5
GoogleI worked with Melvin, Matthew, Ricky, and the team for 12 months since 2022, when we sold our house. What was an incredibly frustrating year was made better by the aforementioned staff members, whom were proactive and professional and …
Hi Jake, Many thanks for taking the time to post this review and for sharing your recent experience of selling your home. The team will be delighted to read your … More
5/5
GoogleWould just like to say we have now completed on our purchase. Communication from Bond has been fantastic, despite busy periods. Melvin went above and beyond, even communicating with solicitors and vendors during tight time frames. And the …
Thank you for taking the time to post this review and for the 5 star rating. It is really appreciated by all of the team. We hope you will be very happy in your new home for many years to come.
5/5
GoogleExcellent support throughout buying the property.
Thank you so much for your kind review. We’re delighted to hear that you felt well supported throughout your property purchase. Providing clear communication and guidance every step of the way is something we pride ourselves on, so it’s wonderful to know you had a positive experience. Thank you again for choosing Bond Residential. We wish you every happiness in your new home.
5/5
GoogleGreat communication, always there to help when you need them. Both professional and courteous.
Hi David, Thank you for your kind review. We’re really pleased to hear that you found our communication clear and that the team was always there to help when needed. Providing a professional and courteous service is very important to us, so your feedback is greatly appreciated.
5/5
GoogleI have no hesitation in recommending mark and his team they were very professional and friendly, they were always on the other end of the phone if I needed advice and nothing is to much trouble, thank you all very much 👋 …
Thanks so much Joan. We’re pleased to have been able to play a part in helping you to move. We hope you get settled in ok 😊 …
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