Trusted Agent profile · Chelmsford

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Bond Residential Chelmsford reviews

4.9

★★★★★ Excellent

258 reviews across 2 platforms

78 New London Road, Chelmsford, CM2 0PD

Bond Residential's office in Chelmsford, at 78 New London Road, is rated 4.9 out of 5 across 258 reviews on two platforms, including 239 Google reviews rated 4.9.

Google logo

4.9 / 5

239

Reviews on Google

This office

Facebook logo

4.8 / 5

19

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Google

Mark and Julie are brilliant anything we asked was acted upon right away they are very genuine. We had a bad experience with another estate agent but can’t praise these two enough

Diane · 3 August 2025

Agent replied · 3 August 2026

Thanks so much Diane, and thank you for putting your trust in us to get the property sold. One of our main goals is to provide a better, more personal service, which hopefully helped to take some of the stress out of the process. 😊 …

5/5

Google

Great service from Lee and Stela. Five stars all day long.

Graham · 13 February 2026

Agent replied · 14 April 2026

Hi Graham Thank you for the five-star review! We’re delighted to hear you received great service from Lee and Stela, they’ll really appreciate your kind words. Your feedback means a lot to us, and we’re glad we could help.

5/5

Facebook

if anyone is looking to sell there house, we highly recommend Bond. Lee and the team go that extra mile for you and without all the complications. There prices are the best around for the service you get and cant recommend them enough.

Jim · 4 September 2021

Agent replied · 26 May 2023

Wow, thank you so much Jim for your kind words, it’s great to get such amazing feedback from our clients 😊

5/5

Facebook

We recently completed on the sale of our property with Bond Residential, and the service provided was excellent. From the 'get-go' when Lee Mann visited us to provide a valuation of our property, Bond Residential have been extremely efficient and professional at all times. Communication from Lee Mann, Chris Carline, Melvin Tuttlebee, Matt Rampersad and Jack Wilson was all very prompt and informative. Bond arranged many viewings of our property and consequently found us the right buyer. We would not hesitate to recommend Bond Residential to our family, friends or colleagues for their property selling or buying needs. Many thanks for providing an excellent service! Kind Regards, Paul & Sarah Charlesworth.

Paul · 11 June 2020

5/5

Google

As a first time buyer I was wary about dealing with estate agents, however Bond were excellent from start to finish. Would happily use again in the future

James · 24 July 2025

Agent replied · 14 April 2026

Hi James, Thanks so much for taking time out to post this review, our teams work really hard to try and prove to clients like yourself that not all estate agents are the … More

5/5

Google

We recently sold our property through Bond Residential, Lee Mann was extremely helpful & knowledgeable on setting a realistic sale price and provided data to back up this advice. We had the added stress of a potential buyer withdrawing …

Stephen · 8 October 2021

Agent replied · 30 May 2023

Dear Stephen, Many thanks for taking the time to post your feedback on our service and your … More

5/5

Google

Michelle was excellent - proactive, professional and reliable. Thank you again for managing the complete process of letting our house and finding new tenants. LC

Wilderbotanicals · 8 May 2023

Agent replied · 30 May 2023

Many thanks for choosing Bond Residential Lettings and for reviewing your recent experience. We are delighted to hear that Michelle was excellent and everything was to your satisfaction. … More

5/5

Google

Very helpful and accommodating!

Kala · 13 February 2026

Agent replied · 14 April 2026

Hi Kala, Thank you for your kind words and 5-star rating. We’re happy to hear you had a positive experience and appreciate you taking the time to share it.

5/5

Google

Excellent service from Bond, Michelle is extremely helpful and her effective communication from start to end made the rental process pain free and simple.

Matthew · 8 May 2023

Agent replied · 28 August 2023

Hi Matthew, Many thanks for your kind words and 5 star rating. We have passed this onto Michelle. … More

5/5

Google

I had a great experience working with Jasmine during my property search. She was professional, supportive, and always willing to go the extra mile. …

John · 5 May 2026

5/5

Google

I've had mixed experiences with Letting agents, but as an Estate Agent, Melvin was extremely impressive. …

Br · 8 October 2023

Agent replied · 1 October 2023

Hi Many thanks for your kind review and 5 star rating.

5/5

Google

As a corporate tenant, we were looking for the right property to suit our specific needs and the service from Michelle has been above and beyond. From the negotiation stage, right down to handing over the keys to our new place, we had been …

Ashley · 8 October 2018

Agent replied · 3 June 2023

Good afternoon Ashley, many thanks for your excellent review and kind words, we will make sure Michelle is aware and look forward to dealing with you again.

5/5

Google

Really happy with the service. It truely did feel like I had somone fighting my corner at times. Would recommend to anyone!!

Jack · 3 August 2025

Agent replied · 3 August 2026

So pleased that we finally got this one through for you Jack. We hope you get settled into your new home 😊 …

5/5

Google

Very professional, caring people who keep you updated along the way

Barry · 3 July 2026

5/5

Google

My second time using Bond's. I purchased a flat through them just under 2 years ago, and have just recently sold with them. I feel they have provided me with a thoroughly good service on both occasions and would recommend them to anyone looking to buy or sell a home!

Mike · 8 May 2024

Agent replied · 21 June 2023

Hi Mike, Thank you very much for this wonderful review and for the 5 star rating. We are delighted to hear that you would recommend us once again. Many thanks

5/5

Google

A fantastic experience dealing with Bond Chelmsford office. Just exchanged on our new home today and the team have been a huge help in the process from start to finish with their communication throughout the transaction on a daily basis. …

Chris · 8 October 2024

Agent replied · 24 August 2024

Dear Chris, Many thanks for taking the time to post this review and for the 5 star rating. We really appreciate your very kind words and recommendation.

5/5

Google

Fantastic service and communication from start to finish . Melvin did a great job keeping things moving in the right direction . There are very few estate agents in chelmsford now that can deliver this kind of service. You definitely get what you pay for .

Jenny · 14 April 2024

Agent replied · 1 October 2023

Hi Jenny, Thank you so much for the wonderful review and 5 star rating.

5/5

Google

Fantastic service, always on hand to help. Can't recommend highly enough :)

Victoria · 3 August 2025

Agent replied · 3 August 2026

Thanks Vicky. We finally got there. Thank you so much for letting us help to get the property sold for you. Now to sell your own and get you moved :)

5/5

Google

I recently had the pleasure of working with Melvin Tuttlebee as the liaison between the buyer and I during the purchase of my property, and I am thrilled to share my outstanding experience. …

Elena · 8 October 2024

Agent replied · 24 August 2024

Dear Elena, Many thanks for taking the time to post this wonderfully detailed review and for the 5 star rating. We really appreciate your very kind words and recommendation.

5/5

Google

Very Very good service, extremely helpful and the people there especially Michelle was amazing and very friendly. I would definitely recommend using them for your next move.

Neha · 16 May 2020

Agent replied · 3 June 2023

Thank you so much for the 5 star rating and review, it is really very much appreciated.

5/5

Google

Melvin at bonds was excellent throughout the process and kept us fully updated at every step. Brilliant!

Jo · 14 April 2025

Agent replied · 24 August 2024

Dear Jo, Many thanks for taking the time to post this review and for the 5 star rating. We really appreciate it.

1/5

Google

I had a 2 year lease of a property in Danbury via bond. 8 weeks after notifying them of my intention to end the tenancy and 2 weeks after vacating I am still awaiting my deposit back. I sensed this would be an issue before moving out and …

Andrew · 8 October 2023

Agent replied · 28 August 2023

Dear Mr Fowler, Our Lettings Manager has explained to you at length and in great detail the end … More

5/5

Google

Bond Residential were extremely helpful and supportive of us as first-time buyers during the height of the pandemic. As we encountered issue after issue with our solicitors, we were very impressed with how Bond went above and beyond to support our purchase and keep us informed. I would absolutely recommend Bond to anybody looking to sell their home, and would look to them for any future sale or purchase.

Olivia · 30 May 2021

Agent replied · 30 May 2023

Hi Olivia, Thanks for the 5 star review. We are delighted to have been able to assist you with purchasing your first home at this very difficult time for everyone. The team wish you all the very best for the future and trust you will be very happy in your new home.

5/5

Google

I would like you to pass on my thanks to your team, especially Chris Carline who was extremely helpful and ensured the exchange and completion happened in a timely manner.

Patrick · 16 May 2016

Agent replied · 3 June 2023

Many thanks

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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