Trusted Agent profile · Chelmsford
★★★★★
1,235 reviews across 2 platforms
10 Duke Street, Chelmsford, CM1 1HL
Part of Beresfords, see every office.
Beresfords's office in Chelmsford, at 10 Duke Street, is rated 4.6 out of 5 across 1,235 reviews on two platforms, including 505 Google reviews rated 4.5.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
TrustpilotWas able to get our appartment very…
Was able to get our appartment very quickly
Hi Akhil,Many thanks for providing us with your feedback. I was pleased that our local lettings department were able to source a suitable apartment for you swiftly. We hope that you enjoy your time living at the property.Steven BondManaging Director - Residential Lettings
5/5
GoogleVery thorough and responsive. Beresfords make renting out a property a great deal easier.
Hi Andrew Many thanks for your positive review and 5-star rating regarding our team in Chelmsford. Your kind words are very much appreciated. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotNice to se a professional service on…
Nice to se a professional service on time and very polite Allways a breeze and welcome anytime 👍
Hi DeanWe all very much appreciate your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleMy property has been looked after very well and Sarah handled my checkout efficiently and quickly sorted the deposit. She met all my expectations.
Hi Eleanor I was pleased to read that our lettings team in Chelmsford, but especially Sarah, handled everything efficiently during your tenancy and that your final check-out went to plan and your deposit was returned in good time. We are all very grateful for your 5-star rating. Steven Bond Managing Director - Residential Lettings
1/5
TrustpilotSo much for reviews
We will never have any further business with this company. Over the years we have had a very good experience with them but our recent experience selling a property in Romford it has been very poor maybe it’s just this branch but never again. The reviews on their web site by another company seem unbelievably good, so much for reviews !
5/5
TrustpilotGood communication
Good communication, Efficient in what they do.
Hi Olawunmi,Thanks for your feedback and I was pleased to read that the communication delivered by our lettings team during your dealing with us was good and their approach efficient.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotLovely Lady
Hi I had my inspection on my flat yesterday and a lovely lady Corrine Cullen done the inspection .. very profession and polite
Hi TheresaThanks for your feedback following your recent inspection. I am glad that you found the approach of Corrine Cullen, our Inventory Clerk both professional and polite. I know that Corrine will personally be very grateful for your kind words. On behalf of everyone at Beresfords, many thanks for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings
5/5
GoogleAmazing service from Thomas excellent service.
Hi Mohamed, Many thanks for leaving your review. I know Thomas will be very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
GoogleEveryone I have spoken to at the Chelmsford office have always been very helpful, polite and knowledgeable. Highly recommend.PositiveResponsiveness, Professionalism
Hi Michael, Thank you for taking the time to provide a 5-Star rating. I am pleased that your experience with our team in Chelmsford was positive, and the service provided was both professional and reliable. Steven Bond Managing Director, Residential Lettings
5/5
GoogleHelpful and pleasing.
Hi Jorge I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings
4/5
GoogleGreat process, handled well by James! Thanks.
Many thanks for the 4 star review for James who is based at our Chelmsford office. I am pleased you were impressed with the service received and hope we can be of further assistance in the future. Alison Horsley, Customer Service Manager
5/5
TrustpilotWas attended to by Hannah Grant whilst…
Was attended to by Hannah Grant whilst re letting my property. Very responsive, efficient and helpful throughout the whole process. Thank you!
Hi DJRThanks for your feedback. I was pleased to read that Hannah was responsive, efficient and helpful throughout the entire rental process. I know she will be very grateful for your positive feedback.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotRecommend Great Service
Excellent service in renting out a property from Cameron & Lizzie, both very helpful and informative every step of the way. Recommend.
Hi J MarlesI was pleased to read your positive comments regarding the service extended to you recently by our lettings team in Upminster. We all are very grateful for your kind words and it is great that you would recommend us to others.Steven BondManaging Director - Residential Lettings
5/5
Googleno faults at all, very professional service. Abby and Chris really got the ball rolling and kept us informed all along the way and helped with any issues. highly recommendPositiveResponsiveness, Quality, Professionalism
Hi Sam Many thanks for posting your recent review. I’m pleased that you were happy with the service extended to you by our lettings team in Chelmsford and it’s great that you would recommend us to other. I really appreciate you taking time out to post your comments. Steven Bond Managing Director, Residential Lettings
5/5
TrustpilotFrom beginning to end the service that…
From beginning to end the service that I got from Lizzie it was amazing and very helpful, briliant team, Many thanks
Hi RalucaMany thanks for taking the time to provide us with your positive feedback regarding Lizzie and the rest of our lettings team. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotExcellent service. Polite chap
Excellent service. Respectful and polite at all times. Give the man a raise for goodness sake.
Hi JoshMany thanks for the positive feedback. I am pleased that you were impressed with the service provided by our local lettings team.Steven BondManaging Director - Residential Lettings
5/5
GoogleEveryone I have spoken to at the Chelmsford office have always been very helpful, polite and knowledgeable. Highly recommend.PositiveResponsiveness, Professionalism
Hi Michael, Thank you for taking the time to provide a 5-Star rating. I am pleased that your experience with our team in Chelmsford was positive, and the service provided was both professional and reliable. Steven Bond Managing Director, Residential Lettings
5/5
TrustpilotCheckout Review
A checkout was recently completed on my rental property, and i am very pleased with the work and report Melissa McGaughin produced.Many thanks
Hi RobertThanks for your recent review. I am glad you were happy with the approach of our inventory clerk Melissa, along with the quality and content of her subsequent report. I know Melissa will be very grateful for your positive feedback.Steven BondManaging Director - Residential Lettings
5/5
GoogleThank you so much to the team in Chelmsford Branch! Buying and selling can be such a daunting experience but with these guys on the case it felt effortless! Fantastic service throughout!
Hi Kat, Many thanks for the great review for the team based at our office in Chelmsford. The team are dedicated to providing the best possible customer service and will do everything within their power to ensure a transaction goes through smoothly. Your 5 star award and positive comments are much appreciated. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
5/5
GoogleHe provided feedback timely and was really helpful and professional.
Hi Okechukwu, Many thanks for the 5 star award for our team in Chelmsford. I am pleased to hear you have been impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
TrustpilotVery professional
Generally I have had no problems with this company.
Hi Andy,I just wanted to respond personally to thank you for the positive feedback and 5-star rating.Steven Bond - Managing DirectorResidential Lettings
5/5
TrustpilotGood service throughout my letting
Good service throughout my letting, always nice to see Sarah for midterms. Sarah have a professional service and I received my deposit back quickly.
Hi Leanne,I am very grateful that you found time to post your recent review. It was great to read that you have been happy with the service provided by our local lettings team, and that following your departure from the property you received your deposit back quickly. I know that the entire team will be very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotSarah Hills has given amazing customer…
Sarah Hills has given amazing customer service, an asset to the company
Hi Rebecca,We appreciate your feedback and I was pleased to read your positive comments, having recently dealt with Sarah. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
5/5
GoogleAlice made our rental process very easy and offered very professional services and competitive prices.
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