Trusted Agent profile · Chelmsford
★★★★★
1,235 reviews across 2 platforms
10 Duke Street, Chelmsford, CM1 1HL
Part of Beresfords, see every office.
Beresfords's office in Chelmsford, at 10 Duke Street, is rated 4.6 out of 5 across 1,235 reviews on two platforms, including 505 Google reviews rated 4.5.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
TrustpilotOutstanding!
Outstanding service by Beresfords to simplify the rental of my property!
Hi OJ,I was pleased to read that our local lettings team exceeded your expectations and made the process simple from start to finish. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleWonderful Service throughout! Beresfords Estate Agents - Chelmsford branch have been a real help in the move and answered all questions and came back with a prompt responses.
Hi Lyric, Thank you for posting your recent review following your recent dealings with our lettings department in Chelmsford. I am pleased that we were able to offer genuine assistance and responded promptly to any questions that you had throughout the process. We all very much appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotPerfect service from Charlie
Hi BoladeWe very much appreciate your feedback and I am pleased that you were impressed with the service provided to you by Charlie in our lettings department.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotJames and Chris
Great professional service and very helpful with all and every question. Fast responses.
Hi ConorMany thanks for taking the time to provide us with your feedback. I am pleased that you found the approach of our local lettings team both helpful and professional. Everyone at our end is very grateful for your comments and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleTom's customer service is topnotch. I recommend him anytime
Hi Adah, Thanks for your positive feedback and I am pleased that Tom has impressed you during your recent dealings. Steven Bond Managing Director - Residential Lettings
5/5
GoogleGreat service, very thorough with finding new tenant .
Hi Marian, Thank you for taking the time to provide your feedback. I was pleased to read that you found the approach of our lettings team in Chelmsford thorough and that our staff delivered a great service throughout your recent transaction. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotNew Tenants
Timely contact. Useful updates. Honesty. Polite. Worry free change over of tenants.
Thank you so much for providing us with your feedback. I am pleased that everything proceeded successfully for you and regular updates were provided by our local lettings team.Steven BondManaging Director - Residential Lettings
5/5
GoogleA Professional and very informative service .
5/5
TrustpilotI am happy with how company handles…
I am happy with how company handles their work.
5/5
GoogleThird time using Beresford to find tenants and experience had been positive. I have been happy with the quality of tenants so far and the process from tenant search up to tenants moved in had been smooth. Danny had been particularly professional, patient and helpful with my requests and enquiries, and no doubt will keep using Beresford going forward.
5/5
TrustpilotGood service
Karen puts in long hours, but always trys her best to get back to me the same day.
Hi WareingMany thanks for your recent feedback and 5-star rating. I know Karen will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotOn point communication
On point communication , care for the tenants
Hi Ken,Many thanks for providing your feedback. I am pleased that our local lettings team remained in contact effectively on a consistent basis throughout your recent transaction. We are all very grateful for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings
5/5
GoogleI've been dealing with Abby in lettings, she's very helpful and deals with my enquiries promptly!
Hi Janice Many thanks for the feedback contained within your recent review. I am pleased that you found Abby helpful and prompt when responding to your queries. I know she will be very grateful for your positive comments. Steven Bond Managing Director - Residential Lettings
1/5
Google- Shame on you! After you rised the prices per month, you even don't come to solve the big problems that people have in their homes.
HI Lupes, I note your recent 1-star review left on our Chelmsford page. As you did not include any specific comments it is really difficult for us to ascertain your reasoning behind this star rating. Every customer we deal with is retained electronically on an online system, but having run a search on your name, we have no record of ever having dealt with you. Therefore, it would be good to get a greater understanding of your concerns, if in fact you have dealt with our Company, and then I can investigate further. Please feel free to email me directly on sb@beresfords.co.uk. Steven Bond - Managing Director Residential Lettings
5/5
GoogleSarah has looked after my property well throughout the tenancy while doing mid term inspections. She is always helpful and efficient. Would recommend and use again.
Hi Sarah Many thanks for posting your recent review. I am pleased that you have been happy with the service provided by our Company, especially Sarah our Inventory Clerk, and it is great that you would recommend us to others. We are all very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotProfessional and efficient service
Professional and efficient service. Would use them againHighly recommend
Hi Sibel,Thank you so much for taking time out to provide your feedback. I am pleased that our staff continue to deliver a professional and efficient service. It's great that you would continue to use us in the future and recommend your local lettings team to others.Steven BondManaging Director - Residential Lettings
4/5
GoogleBeresfords are a professional company that offer a very good service
Hi David, Many thanks for the 4 star award and positive comments for our company. We really appreciate you taking the time to share your experience and look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
TrustpilotGreat experience from start to finish
Great experience from start to finish. Took all the stresses of moving away. Abby in particular was easy to deal with and always in hand to answer questions
Hi LDThanks so much for posting your review. It was great to read your positive feedback. I am pleased that you were impressed and I know Abby will be especially grateful for your kind words.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGreat service
Thanks for viewing today, gabby was very helpful and professional, thanks
Hi Bilal,Thank you for taking the time to leave your review. It is great to hear that you have been happy with the service provided to you by Gabby and I know she will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
Google(Chelmsford Office) Extremely professional attitude and fast correspondence. They were always with us until we closed the deal. Thank you very much for your time!!!
Hi Mariya, Many thanks for the 5 star award and kind comments for the team based at our Chelmsford office. We really appreciate you sharing your experience as the guys work really hard to progress a transaction through to exchange and completion. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
5/5
TrustpilotVery pleased with Beresfords always…
Very pleased with Beresfords always very helpful and very professional when ever i have contacted them regarding my rented property i would highly recommend to use them.
Hi PaulI just wanted to reply personally to your recent review. Many thanks for your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleFriendly Staff with excellent customer service.
Hi Joy, Thanks for taking time out to provide us with your feedback. I am pleased that you found the approach of our lettings department in Chelmsford friendly and that they delivered excellent customer service. I know the entire team will be very grateful for your kind words. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotProfessional and trustworthy …
Beresfords have managed my property since 2015 I have always had courteous, efficient service I can trust .
Hi Christine,Thank you for your recent review. Its great that we have been working for you since 2015 and I am pleased that you have been consistently satisfied with the service you have received from our lettings team. We all very much appreciate the business that you continue to provide to us.Steven BondManaging Director - Residential Lettings
5/5
GoogleAbsolute pleasure to work with. Thank you
Hi Johanna, Thank you for your 5 star review for the team at our Chelmsford office. I am pleased you were impressed with the service received and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
