Trusted Agent profile · Chelmsford
★★★★★
1,235 reviews across 2 platforms
10 Duke Street, Chelmsford, CM1 1HL
Part of Beresfords, see every office.
Beresfords's office in Chelmsford, at 10 Duke Street, is rated 4.6 out of 5 across 1,235 reviews on two platforms, including 505 Google reviews rated 4.5.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
TrustpilotAmazing experience!
Amazing experience with Gabby she was so friendly and helpful and made my day. Thank you!
Hi MaxWe really appreciate your feedback and I am pleased that Gabby provided an amazing service throughout your dealings with her. I know she will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleBerefords in Chelmsford are fast. friendly and efficient. Gabby did our viewing and she was friendly, approachable and knowledgeable, highly recommend!
Hi Helen, Many thanks for leaving your review. It is good to hear that your viewing with Gabby was a positive experience and that you found her to be friendly and approachable. I know she will be very grateful for your kind words and that you have been happy with the service provided to you. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotI picked up the keys for a new buy to…
I picked up the keys for a new buy to let apartment on Friday, met Adam on Saturday and by Monday morning it was rented out to a top class tenant! Outstanding work!
Hi NickThanks for your positive feedback. I am pleased that our lettings team in Brentwood managed to find you high quality tenants within a very short space of time. They always try to source the most suitable people for each and every property we market for let, but it was good that on this occasion not only were they able to do this, but did so within 24 hours of your apartment being released into the market for rent. I know they will all be very grateful for your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotKaren at Beresford Lettings had been…
Karen at Beresford Lettings had been very helpful to review our property also very professional in her approach.A pleasure to work with the team at Beresford that can meet the client’s requirements.
Hi JayThank you for taking the time to leave your review. I was pleased to read your positive comments regarding Karen and the rest of our lettings team at Upminster. I know they will all be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
4/5
GoogleVery professional and caring for customer attitude. I would like to nominate one member in particular Kris Murrells for treating customers with care and respect.
5/5
TrustpilotGreat service always thanks a ton
Hi RaheelThanks for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGood Service.
Clear in explaining things. Use to respond fast for any queries.
Hi Sreenath,Thanks for taking time out to provide us with your feedback following your recent dealings with our local lettings department. I am pleased that everything was explained clearly to you throughout the process and that my team responded promptly to any queries that you raised.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGreat service
Found the whole experience with Beresfords a very good one. Sarah who came and did the check out was very friendly and professional. It was all so efficient. I would definitely recommend them.
Hi JoanneI am pleased that your experience of dealing with us was very positive and it is great that you would not hesitate in recommending us to others, many thanks.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotTransparent, professional, thoughtful, caring
Transparent, professional, thoughtful, caring. Such a great experience with Paul Tuck. Many thanks
Hi Keiron,Thanks so much for taking time out to provide your feedback. I am pleased you found the approach of our lettings team in Billericay transparent and professional throughout. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGood level of communication
Good level of communication. Friendly and helpful people working hard for you.
Hi Belle,We appreciate you taking time out to provide your review. I was pleased to read that our local lettings team remained in regular contact with you throughout your recent transaction and adopted a friendly and helpful approach. I know they will all be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotHave been with beresfords lettings for…
Have been with beresfords lettings for many years and have always found the services you receive from them to be excellent and would recommend them to anyone looking to rent a property.
Hi EdwardThanks so much for taking time out to post your recent review. It is great that you have been working with us now for many years and have been happy throughout with the service provided by our lettings team. We are all very grateful for your positive feedback.Steven BondManaging Director - Residential Lettings
5/5
GoogleReally efficient and quick process. Thomas Enderby really helped us through it all, explaining everything well! Thank you!
Hi Nikil, Thank you for taking the time to post your review. It is great that you have found the service provided to you by our lettings team in Chelmsford to be quick and efficient, but especially Thomas who you have found to be particularly helpful throughout. I know he and the rest of the team will be very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
GoogleVery good service. Specially, Lauren has responded promptly for following up my case and always keep me up-to-date information.
Hi Alan Thanks for taking the time to post your review. I was pleased to read that you were happy with the service provided to you by our lettings team in Chelmsford, especially Abby. We are all very grateful for your positive feedback. Steven Bond Managing Director - Residential Lettings
5/5
GoogleJames and Thomas have been really helpful so far!
Hi Shay, We appreciate your positive feedback and I am pleased that both James and Tom have been helpful when assisting you. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotCourtesy call
Lauren took the time to make a courtesy call to check everything was going well with the tenancy. She is always pleasant and has a great deal of knowledge and practical experience of dealing with landlords and tenants. She comes up with good ideas to solve any issues you may have.
5/5
GoogleShe is the best agent I ever talked about property's and I recommend 💯% …
Hi Ioan, I just wanted to reply personally to thank you for taking time out to provide us with your feedback. I am pleased that you had a positive experience with our local lettings team in Chelmsford and we all very much appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
GoogleAmazing agents, guided me through my first purchase from start to finish, amazing team, great communication! Will be using them again. Can’t recommend more.PositiveResponsiveness, Quality, Professionalism, Value
Hi Tyler, Many thanks for the 5 star award and positive comments for the team at our Chelmsford office. With many years of experience, you would have been in very safe hands. The team will guide and support you every step of the way, keeping you regularly updated throughout the process. Thank you for the recommendation, we look forward to assisting you again. Alison Horsley, Customer Services Manager.
5/5
GoogleNice speaking with Tom. Calm and lovely
Hi Many thanks for your review. I am pleased that you have been impressed with the level of service provided to you by Tom in our Chelmsford Office. I know he and the rest of the lettings team will be very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotI found Beresfords very professional in…
I found Beresfords very professional in finding me the perfect renter for my new build home.I would totally recommend them and their expert staff.
Hi Eileen,Thanks for your positive feedback, having dealt recently with your local lettings team. I am pleased that you found their approach professional throughout and it is great that you would recommend Beresfords to others.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotFantastic service from the Beresfords…
Fantastic service from the Beresfords team.
Hi ScottThanks for taking time out to post your review. It is great that you have been happy with the service provided to you and we all appreciate your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleI bought my property through Beresfords a few years ago and found the service excellent so I decided to use them again this time. What's great is the team from before are still there and their experience and knowledge helped us sell for a great price to a great buyer, they check all the buyers financials and this helped cancel out the less serious/reputable buyers which could've cost us our purchase, would defiantly use again.
5/5
GoogleIt was a wonderful experience and you people are really helpful and very informative.Thank you for your service
Hi Jilu, Many thanks for the 5 star award and positive comments for the team at our Chelmsford office. The team are all focused on providing the best possible customer care and will really appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
5/5
GoogleOur experience with Beresford agent is excellent. She was professional, punctual and was incredibly responsive to our queries.
Hi Don, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings
5/5
TrustpilotTessa
Tessa, Dominique and the rest of the staff made the experience of letting my house easy. Would highly recommend them.
Hi DavidMany thanks for your positive feedback following your recent dealings with our lettings department at Colchester. We are very appreciative of your 5-star rating and that you would not hesitate in recommending our services to others.Steven BondManaging Director - Residential Lettings
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