Trusted Agent profile · Chelmsford
★★★★★
1,235 reviews across 2 platforms
10 Duke Street, Chelmsford, CM1 1HL
Part of Beresfords, see every office.
Beresfords's office in Chelmsford, at 10 Duke Street, is rated 4.6 out of 5 across 1,235 reviews on two platforms, including 505 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Beresfords hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chelmsford.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
Trustpilotletting
the company are very friendly helpfull and nothink is to much trouble for them.
Hi IanThanks for your feedback. I’m pleased that you found our staff both friendly and helpful.Steven Bond Manging DirectorResidential Lettings
5/5
TrustpilotExtremely quick and helpful!
Both James on the viewing and Kris on the move in were extremely lovely and very helpful!
Hi KatieThank you for your feedback regarding both James and Kris in our lettings department at Chelmsford. I am pleased everything progressed successfully to completion and hope you enjoy your time in the property.Steven BondManaging Director - Residential Lettings
4/5
GoogleA warm and exceptional service. Good job Jay excellent personality.keepp it up.
Hi Victoria I’m pleased that you were impressed with Jay’s approach during your recent dealings with him. Steven Bond Managing Director Residential Lettings
5/5
TrustpilotWe were very pleased with James A’s…
We were very pleased with James A’s service, very professional and customer oriented. We would gladly recommend him to anyone looking for a nice house and high class customer service.
Hi Dragos,Many thanks for taking the time to post your review. It is great to read that you have been happy with the service provided to you by James and the rest of our lettings team at Chelmsford, and it is great to hear that you would not hesitate in recommending us to others.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotHaving to move every year in the last…
Having to move every year in the last couple of years was difficult, but this year was the easiest, mostly because of Beresfords, which have been so helpful. I will definitely work with them again!
Hi Adrian,Thanks so much for the positive feedback. I was pleased to read that everything went through for you with ease and that our local lettings team assisted you effectively throughout the process.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotI had a pleasant experience dealing…
I had a pleasant experience dealing with Beresfords who advertised my property for a new tenant. Cameron, the agent who was dealing with me, was professional, friendly and kept me up-to-date throughout the whole process. He was efficient and successfully found me a new tenant!
Hi AmanThanks for your recent feedback. I was pleased to read your comments regarding Cameron and that you found him professional and friendly. It is great that we have found a new tenant for you and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
Trustpilot6 month house check
Lovely lady, very efficient, and a lovely personality 5 stars
Hi JacquieThanks for your recent feedback. I am pleased that your recent experience of dealing with us has been positive and we are very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleMy experience of selling my home was not an enjoyable or easy process, but if it wasnt for the fantastic work from the team at Beresfords, Chelmsford it wouldn't of been a happy ending! They were on the phone every day chasing things up and getting things done. Amazing work! Thank you so much!
Hi Lindsey, Thank you very much for taking the time to post your 5 star award for the team at our Chelmsford office. The team are focused on providing the best possible customer service and work really hard to ensure the moving process is as stress free as it can be, keeping all parties updated throughout the process. They will very much appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
5/5
Trustpilotvery good service
very good service, all stuff very helpful.
Hi JolantaI am pleased that you were impressed with the service provided to you during your recent dealings with us and that all staff that you came into contact with were helpful.Steven BondManaging Director - Residential Lettings
5/5
GoogleGabby's attentiveness and assistance throughout our property rental experience were greatly appreciated. We highly recommend seeking her out whenever you are in need of renting a property. Thank you very much!
Hi Mariana, We very much appreciate your positive feedback following your recent dealings with our lettings team at Chelmsford. I know that in particular Gabby went out her way to assist you and it is great that you would not hesitate in recommending her to others. Steven Bond - Managing Director Residential Lettings
5/5
TrustpilotThey all great they helped me a lot…
They all great they helped me a lot with the property they the best estate agents i ever had.
Hi MiriThanks so much for taking time out to provide us with your positive feedback following your recent dealings with our local lettings team.Steven BondManaging Director - Residential Lettings
4/5
TrustpilotI had a difficult tenant which…
I had a difficult tenant which Beresfords helped me with through to obtaining vacant possession and then letting the property again. Particular thanks goes to Eleanor Scott for her help.
Hi Nigel,I just wanted to reply personally to thank you for taking time out to provide us with your feedback. Pleased to hear that Eleanor assisted you effectively with a difficult situation and it is great that we have managed to re-let your property again.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotHave had a brilliant experience with…
Have had a brilliant experience with Beresford in the last 5 years, nothing was too difficult for Lauren Johnson Marla and Karen Elliott‑Weare, Lettings Manager to resolve. 5 star customer service.
Hi ElohoMany thanks for your recent feedback. It was great to read that we have been working with you successfully for the last five years and I am pleased that our lettings team based in Upminster continue to deliver for you at the level required. I know they will be very grateful for your positive feedback, as we all are for your 5-star rating.Steven Bond - Managing Director Residential Lettings
5/5
GoogleMany thanks to help us to find a nice home. Thomas Enderby and Abby Johnson marla are wonderful.
Hi Prasobh Thank you for taking time out to post your review. I was pleased to read that you were impressed with the service provided to you by our lettings team in Chelmsford, but in particular by Abby and Thomas. I know they will both be very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotWe have recently sold our house
We have recently sold our house with Beresfords in Chelmsford and found the whole team to be professional, hard working and great negotiators. We were especially delighted with Shaun who valued our house and from start to finish was a real champion for the time and effort we put into the house, he sold for the price we agreed and found a buyer that also was looking for quality. Would recommend these guys to everyone
5/5
GoogleHad a great viewing experience
Hi Lynton Thank you for taking the time to post your review. I am pleased that your experience working with our lettings department in Chelmsford has been a positive one and we all very much appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
GoogleAfter 12 weeks with another local firm trying to sell my property, I instructed Beresfords and sold my property within 5 days. The team there were professional, knowledgeable and always very courteous. I have already recommended Rob and Shaun to friends.
5/5
TrustpilotThis RECENT experience gets a 5 star…
This RECENT experience gets a 5 star from me because I happened to get the help of 'James' who quickly resolved my query in a polite and responsible fashion.
Hi W R,This is just a brief response to thank you for taking time out to provide us with your feedback. I am pleased James resolved your recent query in a polite and responsible fashion. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
1/5
TrustpilotHorrified to see Beresfords are doing…
Horrified to see Beresfords are doing the governments bidding in this immigration hostile environment by offering to undertake immigration status checks on behalf of their landlords. A disgraceful, shameless company. Smacks of 1930s Germany. I received a leaflet from them today through the post. Is this the kind of company you want to do business with?
I have just been alerted to the review you posted on Trustpilot back in February as this is not a site we currently subscribe to. I felt it appropriate to respond to your comments as it's actually a legal requirement that letting agents who manages a property on a landlords behalf undertake right to rent checks on any tenants arriving from overseas. If a landlord does not use an agent then they will have to undertake this task themselves. Anyone not following the process will be breaking the law and can be prosecuted. Naturally as a professional agent we follow all appropriate guidelines. Here's the link to the relevant section on the Governments website should you require more information. https://www.gov.uk/check-tenant-right-to-rent-documentsSteven BondManaging Director - Residential Lettings
5/5
TrustpilotGreat Agents
Joe had been so helpful from start to finish, always on hand to help with any questions. When he wasn’t available or in the office he would always return our calls as soon as possible. Great service and very efficient! Thanks so much
Hi EmilyI really appreciate you taking the time to post your recent review. It is great that you found Joe helpful from start to finish throughout your recent transaction, and that the service overall met your expectations. We all really appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleThe renting of a new property with Beresfords was quick and hassle free. Tom could not be more helpful and made for a stress free process. I would highly recommend 👍 …
Hi Billykiyay Thanks for taking the time out to post your review. I am pleased that you found Tom helpful and that the application process for your tenancy was stress free. We all very much appreciate the fact you would recommend us to others. Steven Bond Managing Director - Residential Lettings
4/5
TrustpilotGreat customer service from Chris
Great customer service from Chris , James and Gabby from the Chelmsford office when finding new tenants for my rental property, thank you so much .
Hi Lynette,Thanks for taking time out to provide your feedback following your recent dealings with our lettings department in Chelmsford. I am pleased that you received great customer service from the team as we place a lot of emphasis on this. It's great we have found you some new tenants and I hope everything now proceeds without issue.Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotAlways professional and efficient
Always professional and efficient. Thanks
Hi JennyThanks for taking time out to provide us with your feedback. I am pleased that our staff, especially Abby assisted you in a professional manner and we all thank you for the 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotInventory Clerk
Very helpful thank you!
Thanks for your feedback. I am pleased that you found our staff helpful during your recent dealings with our lettings team.Steven BondManaging Director - Residential Lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Beresfords hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chelmsford.
