Beresfords Chelmsford reviews

Nicole I appreciate you taking time out to post your review. I'm pleased that our lettings team in Chelmsford looked after you throughout the renting process and that you found them both professional and responsive. I know they will be grateful for your 5 star rating and kind words. Steven Bond Managing Director - Residential Lettings

Hi Joseph, Thanks for your positive feedback following your recent dealings with our lettings department at Chelmsford. I was pleased to read that you gave them 10 out of 10 for customer service and it's great that you would not hesitate in recommending us to others. We very much appreciate your feedback. Steven Bond Managing Director - Residential Lettings

Hi Emi, Thank you very much for the 5 star award and kind comments for Yasmin who is based at our office in Chelmsford. From the first point of contact, Yasmin is focused on providing the best possible customer service and will offer advice and support throughout the journey. She will really appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

Hi Diala, I am naturally concerned to see the one star review you recently left and am sorry to hear of your frustration regarding your viewing requests. Both our Sales and Lettings teams work really hard to deliver the best possible customer care and will be disappointed by your comments. As a business we invest significant time and money into training with a view to delivering high levels of customer service. Please could you contact me with more information on a.horsley@beresfords.co.uk and I will be more than happy to investigate accordingly. I am unsure whether your calls were in fact picked up by a member of our team or whether you may have gone through to our telephone answering service. Alison Horsley, Customer Service Manager

Hi Emeka & Claire, Many thanks for taking the time to post your 5 star review for Helene at our Chelmsford office. With many years of experience, Helene is committed to delivering the best possible customer service. She will very much appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

Hi TerryMany thanks for taking the time to post your review. It is great that you have found our lettings team in Upminster to be helpful and that they were able to find you another property quickly. We wish you all the best in your new home.Steven BondManaging Director - Residential Lettings

Hi Mide, Many thanks for taking time out to post your review. It was great to read that you have found your experience of working with Thomas at our Chelmsford office to be a positive one and that he has been professional, communicative and knowledgeable throughout. I know he will be very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Lynne Thanks for providing your feedback regarding one of our approved contractors. I am pleased that he responded promptly and in a professional manner to resolve your broken shower. It's good for us to know that our contractors are fulfilling their obligations effectively. Steven Bond Managing Director - Residential Lettings

Hi David Thank you for leaving your review. I was pleased to read that Abby and our lettings team in Chelmsford were able to assist you efficiently, making your move as smooth and stress free as possible for you. I know the team will be very grateful for your kind words and 5-star rating and we wish you every happiness in your new home. Steven Bond Managing Director - Residential Lettings

Hi PaulThank you for taking some time out to provide us with your feedback. I am pleased that you were satisfied with the responses of our personnel when seeking to change the date of your appointment. Steven BondManaging Director - Residential Lettings

Thank you for taking the time to write a review of our mortgage service to you. It was a pleasure in being able to assist you.

Hi HollieThanks so much for your positive feedback following your recent dealings with our lettings team at Dunmow. I am pleased that you were impressed with their approach and we are all grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Olamide Many thanks for taking the time to post your recent review. I was pleased to read that you have been happy with the service that Jay provided and that you found him to be both knowledgeable and professional throughout. I know he will be very grateful for your kind words and 5-star rating. We hope you will be very happy in your new home. Steven Bond Managing Director - Residential Lettings

Hi Gareth,Thanks for the feedback. I am pleased that Alex was able to deal with your query in a rapid and effective manner.Steven BondManaging Director - Residential Lettings

Hi KevinThank you for posting your recent review. It was great to read that Amy has provided a continuously high level of service to you throughout your dealings with her and that she has been professional throughout. i know she will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Chelsea, Thank you for taking the time to post your review. It was pleasing to read that your first experience of working with Beresfords has been a positive one and in particular, James at Chelmsford has been particularly helpful in finding you the perfect home. I know he will be very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi JamesMany thanks for the positive feedback following your recent dealings with Corrine. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

Hi Sian I am so pleased that you were impressed with the overall approach of James during your recent dealings with him. I know he will be very grateful for the fact that you have taken time to provide your feedback. Steven Bond Managing Director - Residential Lettings

Hi Lililana,I just wanted to reply personally to say thanks for posting your recent review and acknowledge your kind words regarding Lizzy. I know she will be very grateful. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

Thanks so much for your positive feedback. I am glad that our local lettings team fulfilled your expectations and assist you throughout the process.Steven BondManaging Director - Residential Lettings

Hi KellyThanks so much for taking time out to provide us with your feedback following your recent dealings with our local lettings team. We are all very grateful for your 5-star rating and it is great that you would recommend us to others.Steven BondManaging Director - Residential Lettings

Hi Sarath, Thank you for taking the time to post your review. I was pleased to read your comments regarding your experience whilst viewing one of our properties recently. It is great that you would not hesitate in recommending us to others and I know that Thomas and the team at Chelmsford will be very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi MarkThank you for taking the time to provide us with your feedback. I am pleased that both Danny and Ella who work in our lettings department at Witham have impressed you with the level of service provided. As a business customer service is very important to us and it is really refreshing when we receive feedback such as yours. We are all very grateful for the 5-star rating.Steven BondManaging Director - Residential Lettings