Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAgency doesn’t respond to viewing requests. Doesn’t email or call back to confirm viewings. No intention to sell their flats
Porto · 17 March 2026
Agent replied · 17 April 2026
Thank you for leaving another review after deleting your previous one. Again this review is not factual. We aim to deal with all enquiries in a timely fashion. Our system automatically emails all viewing confirmations however we make a point of calling back viewers to also confirm the viewings on the phone too.
We've investigated your review further and can't find your details on our system or on any property enquiries so if you could call us on 01245 399939 we can discuss this further instead of leaving false reviews.
★★★★★ 5/5
TrustpilotFabulous service from Chandler
Fabulous service from Chandler, Charlotte and team. Very efficient, calm and helpful. Would have absolutely no problem recommending them to anyone. In fact I have already!
Customer · 20 July 2025
★★★★★ 1/5
GoogleActed in bad faith. Do not use them. Offer accepted, mortgage ready and this is why you need to use a regulated company. Do not waste time. They string you along
Pritpal · 5 November 2025
Agent replied · 12 November 2025
Hi Pritpal,
Thanks for your feedback. We’re sorry you feel this way, but this isn’t an accurate reflection of events.
All evidence is held by both us and you. As no commitment fee was paid, the property remained on the market as explained to you at the time. Another proceedable party then came forward and the sellers chose to accept their offer and proceed with this party.
If you’d like to review the timeline and correspondence together, we’re happy to do so please contact us directly and we’ll go through everything.
We wish you all the best.
★★★★★ 5/5
GoogleWe would highly recommend Beaulieu Estates - so much support and a very responsive team. We mainly spoke with Jules in the Sales Progression team and Connor who sold us the property. They were absolutely brilliant at keeping us up to date with any progress. As first time buyers, we massively appreciated their warm and friendly nature!
Lauren · 24 December 2025
★★★★★ 5/5
TrustpilotGreat service during the whole selling…
Great service during the whole selling process right through to the after sales team. Would highly recommend Beaulieu Estates. Thank you Rico, Chandler and Siobhan
Samantha · 19 July 2025
★★★★★ 5/5
GoogleWe recently bought a house using Beaulieu Estates & we are so pleased with the service we received from start to finish, especially from Chandler & Keelie.
Nothing was ever too much trouble & we were always kept in the loop with the process of purchasing our property. Chandler and his team were efficient, professional & trustworthy. If we ever had any questions, there was never a delay & we always got a quick response. We highly recommended Beaulieu Estates to anybody who is looking to buy or sell. Thank you so much 😊 Jack & Taylor
Taylor · 13 June 2022
★★★★★ 5/5
GoogleCould not fault Beaulieu Estates one bit. Chandler was the agent selling the property we have just purchased and he was so helpful, friendly and informative the whole way through the process. He kept in touch with us the whole way through, letting us know what was happening and what to expect next. The process took only 9 weeks from offer accepted to completion for a leasehold property so we were ecstatic! We previously used online agents to sell our property and would never go down this route again. We highly recommend Beaulieu Estates and will be using them for future property transactions.
Daniel · 13 June 2022
★★★★★ 5/5
GoogleIt's not often one Estate Agent will write a review for another, but honestly, The Beaulieu team have been awesome, I've been involved in a complicated chain with the Beaulieu team at the top, their communication has been amazing and helped hugely in moving the chain forward and getting the exchange completed today. Both Charlotte and Chandler have been really helpful and im thankful to have had them involved in the chain! - 5* is a perfect way to describe them! amazing work, great team, and huge help!
Nicholas · 16 September 2023
Agent replied · 12 June 2024
Nicholas, thank you very much for your review. As we both know, good communication is key to getting things over the line, especially when things get a little complex. It was our pleasure to work with you and look forward to doing so again in the future.
Best wishes,
Anthony Quirk
★★★★★ 5/5
GoogleThank you Connor, you were extremely helpful on the telephone.
John · 25 October 2024
Agent replied · 8 November 2024
Hi John, Pleasure to be able to help.
Best wishes,
Connor Quirk
★★★★★ 5/5
GoogleWonderful experience for property purchase through this property agent. Prompt response and high effectiveness in the process. Chandler and Charlotte were fantastic from start to finish. Highly Recommended!
Adrian · 15 November 2023
Agent replied · 12 June 2024
Hi Adrain, Thank you so much for your review. We work hard to make sure every client receives personal attention, quick responses and ultimately enjoys a stress free process throughout their property sale or purchase. We are glad to have nailed it for you.
Best wishes,
Anthony Quirk
★★★★★ 5/5
GoogleWonderful experience for property purchase through this property agent. Prompt response and high effectiveness in the process. Chandler and Charlotte were fantastic from start to finish. Highly Recommended!
Hadrian · 9 November 2023
Agent replied · 8 November 2024
Hi Adrain, Thank you so much for your review. We work hard to make sure every client receives personal attention, quick responses and ultimately enjoys a stress free process throughout their property sale or purchase. We are glad to have nailed it for you.
Best wishes,
Anthony Quirk
★★★★★ 5/5
TrustpilotPaul went above and beyond
Paul went above and beyond to help the sale of our property. Much appreciated, thanks Paul.
Dave · 5 September 2025
★★★★★ 5/5
TrustpilotBuying through Beaulieu estates
We recently bought a house using Beaulieu Estates & we are so pleased with the service we received from start to finish, especially from Chandler & Keelie.Nothing was ever too much trouble & we was always kept in the loop with the process of purchasing our property. Chandler and his team were efficient, professional & trustworthy. If we ever had any questions, there was never a delay & we always got a quick response. We highly recommended Beaulieu Estates to anybody who is looking to buy or sell.
Jack · 26 September 2021
★★★★★ 5/5
GoogleI couldn’t be happier with the service I received from Beaulieu Estates during the sale of my property. From start to finish, the process was smooth, professional, and handled with genuine care. …
Welcome · 17 August 2025
Agent replied · 17 April 2026
Thank you so much for this brilliant review. We’re thrilled that Rico’s dedication, communication and care made such a difference. The whole team truly appreciates your kind recommendation, it means a great deal.
★★★★★ 5/5
TrustpilotSale in Hartley Close
Rico, at Beaulieu Estates, has just sold my mum and dad’s house. He made the process very smooth and painless. It has been a painful process for me selling my parents home as it’s the last tie I have to them but Rico, was always on hand with advise and reasurance. I can’t thank them enough.
Jennette · 28 October 2025
★★★★★ 5/5
GoogleWe recently bought a property through Beaulieu Estate Agents in Chelmsford, and the experience was absolutely faultless. From viewing a number of properties to submitting offers and finalising ourpurchase, the service was outstanding at …
Natalie · 17 June 2025
Agent replied · 17 April 2026
Thank you, Natalie, what a wonderful review. We’re thrilled the whole team made your buying journey smooth, transparent and well-supported. It means a lot that you recognised the difference a family-run business brings. Thank you for the recommendation.
★★★★★ 5/5
TrustpilotIf you want results work with Paul
We inherited a painfully complex property portfolio upon the death of our father. After a year of struggling to manage the properties and sell them, we found Paul at Beaulieu Estate's. As soon as he stepped in things started moving incredibly quickly. If you want expertise, initiative, solutions, action and RESULTS, work with Beaulieu Estates.
Sam · 15 September 2025
★★★★★ 5/5
GoogleWas losing faith in estate agents as my property was on the market for some time. Beaulieu Estates had it for 3 days before we had an offer, which has now led to exchange which was no doubt due to the team and the amazing sales progressor talking us through each step. Highly recommend!
Jake · 3 August 2024
Agent replied · 24 August 2024
Hi Jake,
Thank you for your first class review. We were only too pleased to step in and help. Wishing you all the best.
Anthony Quirk
★★★★★ 5/5
TrustpilotAs a first time buyer
As a first time buyer, I could not have asked for a better estate agents to deal with than Beaulieu Estates. A particular warm thanks to Connor and Keelie for their professionalism and dedication for helping the purchase going through so smoothly. Connor was fantastic with ensuring that he was available to allow further viewings of the property for us to take measurements for furniture purchases. He was very knowledgeable when it came to every detail of the property and was always on hand to help with any requests that I had. Both Connor and Keelie were a real pleasure to deal with. I would thoroughly recommend Beaulieu Estates if you are looking to purchase/rent property in the Chelmsford area.
Luke · 2 July 2019
★★★★★ 5/5
TrustpilotOutstanding Service and Support Throughout the Process
Rico made the process effortless.He guided me through every step of the process, making everything smooth .His expertise and communication were top-notch.
Jeswin · 21 March 2025
★★★★★ 5/5
TrustpilotHighly recommended
I used Beaulieu Estates to sell my flat and would highly recommend them. Anthony came to value the flat and was very genuine and honest about what we could sell for. He was very knowledgeable about the local market and had carried out thorough research about similar properties in the area. As part of the service, professional photos were taken by Anthony and we had several viewings within the first 48 hours of the property being listed on rightmove. Beaulieu were very professional from start to finish and kept us informed every step of the way. Charlotte and Keelie were so friendly and helpful throughout the whole process and made moving as stress free as possible. I would definitely use them again in future.
Kirsty · 11 June 2018
★★★★★ 5/5
GoogleTop service from a top bunch of people! We used the team to sell our first ever home which was an absolute pleasure. Nothing was ever an issue, and no problem was too big or too small. They ooze professionalism and I would highly recommend using their service!
Thank you, Chandler, Connor, Keelie, Charlotte & Team!
Patrick · 13 April 2024
Agent replied · 24 August 2024
Dear Patrick, Selling your first home can be quite an emotional event. We are pleased to have been able to support you through the process. If you ever require our services again do get in touch. I will pass on your kind words to the rest of the team.
Best wishes,
Anthony Quirk
★★★★★ 5/5
GoogleI can't recommend Beaulieu Estates enough, fantastic communication from start to finish; helping me achieve my asking price, even when a quick sale was needed. Chandler and the team were great from start to finish - if you are selling in Chelmsford, look no further!! Sincere thanks once again to all!
Paolo · 13 June 2023
★★★★★ 1/5
TrustpilotUnprofessional
Very quick to find a tenant but don’t carry out checks well or inform you on all the new tenants details.Found them inept when managing property, requested them several times to repair things in the property but was never carried out.The reply from beaulieu estates is somewhat defensive. The fact is they did fully manage the property and out tenants were also unhappy with their service. But they seemed to have omitted this fact. We then self managed.To our knowledge none of our tenants were unhappy with us after we took over the management so can not see what you are basing this on.We did not receive all details on the last tenant had we know the tenant was self employed we wound not have agreed to this tenant letting, especially during covid.What a shame you do not take the comments on board but feel the need to attack with incorrect information.I too have proof you in fact did manage the property. Unbelievable that you feel the need to lie. Shame on you
Sharon · 11 December 2021
Agent replied · 16 June 2024
Beaulieu Estates did not manage the property, you used our Find a Tenant service only. The reference was also shared with you before a decision was made to accept the tenant. Perhaps if you were nicer to the tenants you were managing you may have not had the issues you did. We have documents going back 7 years and can prove to anyone that requires it. You managed the property for many years.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
