Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFantastic experience with Balgores an exceptional firm of estate agents who go the extra half mile.d
We had remained in our fabulous property for 29 years, but we were now starting a new chapter of our lives. Balgores were absolutely magnificent, from Connor who helped us sell our property to the backroom staff. We would especially like to pick out Donna who every step of the way, was absolutely fantastic and guided us through the maze of selling up to exchange of contracts and completion date, she was a star. We would also like to thank Teddy for scanning all our key documents and he sent them onto us, which saved us a lot of time. All in all, we can only say that the whole Balgores team were exceptional, so a big thank you to everyone.
Gary · 25 October 2024
★★★★★ 5/5
GoogleHad the pleasure of renting through the Chelmsford branch, really professional with that added personal touch, any problems it's easy to communicate with them, especially Jody who has helped with any issues that have popped up, 5*
Jody · 23 March 2025
Agent replied · 24 March 2026
Good morning,
Thank your for your five star rating, and such a lovely review.
We're thrilled to hear that Jody provided such a professional experience, with … More
★★★★★ 5/5
TrustpilotPeter was great!
I was recommended to use Peter as my Mortgage Advisor and would recommend on to other! Peter was nothing but helpful, informative & on the ball. There was never a question he didn’t have an answer for and simply made me feel at ease throughout my whole buying process. I’m sure he advised me on more than what his job description holds but nothing was a problem for him.
Couldn’t have asked for anything more!!
Kirby · 30 December 2024
★★★★★ 5/5
TrustpilotExcellent service from Balgores…
Excellent service from Balgores Hornchurch Branch. We have had excellent service from start to (nearly finish) we have exchanged and completion is due soon. Everyone we dealt with were professional, easy to get hold of, and great to deal with. Billy (Manager) Georgia, Connor and Donna were amazing. We would not have got this sale over the line without the extra service they give, the whole team deserve the praise, Donna (sales progressor) has been a fantastic go between for us, the solicitors and the buyer. This sale would not have happened without this team. I highly recommend Balgores, do yourself a favour and use them, you will not regret it!
Kerry · 16 October 2024
★★★★★ 5/5
GoogleDaniel Lawrence is the assistant manager at Balgores and he has been very helpful regarding my letting matters promptly and efficiently.
Ahmed · 16 September 2025
Agent replied · 11 December 2024
Good afternoon,
Thank you for your kind words about our Chelmsford branch and in particular Daniel. … More
★★★★★ 5/5
GoogleJulia is amazing. She will go to the end of the world for you. Do anything for you and so polite absolutely amazing x
Neil · 15 August 2025
Agent replied · 15 August 2026
Thank you very much for sharing this wonderful review, Neil! Our team really do go above & beyond to make all of our clients happy, so it's lovely to be recognised for this. Best wishes,
★★★★★ 5/5
Google5 stars aren't enough.
Estate agents have rightfully earnt a poor reputation over the years and I have to say dealing with Rob has been a breath of fresh air. There is literally nothing I could fault about our experience and everything I would praise.
Whilst I don't envisage ever wanting to move house again anytime soon in the event I did, I would call Rob imediately and I would encourage all of my friends and familly do the same.
We found Rob to offer an extremely personal service which was transparent, straightforward and honest to not just us us as vendors but also to our buyer which undoubtedly helped to ensure our sale completed succesfully. Throughout he displayed tremendous insight and steered our sale in order to achieve the outcome that we wanted.
As an independant, it was extremely refreshing to know that Rob only took on a few properties at a time in order to remain committed to our sale and remained contactable at anytime of day. Many discussions happened in evenings as we work full time and we felt we had Rob's undivided attention.
Consequently our property sold quickly but more importantly for us, at a value higher than we had initially hoped which broadened the scope for our onward purchase. This was achieved largely due to Rob's responsiveness and the quality of listing that he put together. Rob was optimistic but also realistic about what we could achieve and then exceeded the expectations set out. Throughout he was friendly, approachable and never pushy.
I genuinely can't think of a way our sale could have been handled any better. Thanks Rob, best Estate Agent we've ever encountered.
I would give more stars if I could.
David · 15 August 2022
Agent replied · 15 August 2026
Thank you so much for your kind review David. We are delighted you are so happy with our service and so glad to help you and your family sell and move to your dream home for the future, it truly was a pleasure. Thanks again, Rob and Sally
★★★★★ 5/5
GoogleRob was amazing from start to finish had all the answer to any question that was put to him and if he didn't, he would find out and get straight back to me.
He was professional at all times, open and honest which is all you can ask for when selling a house.
The photographs he took of the property were amazing, he dealt with all of the viewings without any disruption to me or my two young children.
His help all the way through made this process a lot less stressful. I cannot recommend him enough to anyone looking to sell a property.
Thanks Rob.
Sammy · 15 August 2022
Agent replied · 15 August 2026
Thank you for your kind review Sammy. It is much appreciated. Best of luck for the future and give me a shout if you need anything. Rob and Sally 😊 …
★★★★★ 5/5
GoogleCouldn't recommend enough. So helpful and informative on the local area (we have relocated to Yorkshire). Rob went above and beyond to help us get the keys on completion, we had been caught in a lot of traffic on the drive up and was definitely outside of work hours, however he was ready to drop the keys off for us. They are so helpful. Getting viewings arranged was so quick and hassle free. Always answered voicemails quickly (unlike other companies!).
Highly recommended and will personally use again if needed.
Melvina · 15 August 2022
Agent replied · 15 August 2026
Thank you so much for your kind review Melvina. We hope you have settled in up her in Yorkshire and if you need anything give me a shout anytime! Best wishes for the future. Thanks, Rob and Sally 😊 …
★★★★★ 5/5
TrustpilotI recently worked with Peter and Claire…
I recently worked with Peter and Claire to secure a new mortgage for my rental property. I couldn't have asked for a smoother process. Peter and team worked with me from the get go and guided me through the process brilliantly. Nothing was too much trouble for them and they was on hand 24/7 for any questions and queries I had. Absolutely fantastic service from these guys and would highly recommend their services. 10/10 from me.
Philip · 9 December 2024
★★★★★ 5/5
GoogleI had an amazing experience with the service! A special shoutout to Ben Vainola for always being quick to reply and incredibly polite and helpful while setting everything up in the house. I definitely recommend them!
Dhawal · 23 March 2025
Agent replied · 24 March 2026
Morning Dhawal,
Thank you for your review. We're glad to hear you had an amazing experience with us! … More
★★★★★ 5/5
GoogleOutstanding service from Ron from start to finish. Professional, proactive, and always kept me updated. He genuinely went above and beyond to help me complete my purchase. Highly recommended!
Aman · 4 August 2026
Agent replied · 25 August 2026
Thank you, Aman, for the wonderful review and recommendation. We are thrilled Ron provided professional, proactive service and went above and beyond to help with your purchase. We will pass along your praise to him. If you need anything in the future, please reach out.
★★★★★ 5/5
Google100% recommend! Very knowledgeable, diligent and a genuine pleasure to work with. What I appreciated the most was Ron’s attention to detail and regular contact/updates from start to completion, providing me with peace of mind throughout the whole process. Thank you 🤗 …
Steve · 25 April 2026
Agent replied · 25 August 2026
Thank you so much for the glowing recommendation, Steve. We’re thrilled Ron’s attention to detail and regular updates gave you peace of mind throughout the project. We appreciate your kind words and look forward to working with you again.
★★★★★ 5/5
GoogleThe best customer service because of Jody Manno Balgores letting tick all the boxes for an excellent service. looking for a flat to rent and dealing with other letting agents that never called back or email back was frustrating.Then I found a flat and it was listed by Balgores letting and I spoke with Jody Manno and from there she handled everything booked the viewing and emailed everything to get us the flat. Jody took my stress away. I highly recommend Jody Manno if you want a agent that will not ignore you.
D · 22 September 2024
★★★★★ 5/5
GoogleIt was a real pleasure to meet Ron during our property search, He was a breath of fresh air and we really appreciated his warmth, honesty and general approach, If only all Estate Agents where like this! Definitely support local where you can as it makes a huge difference.
Andrew · 25 February 2026
Agent replied · 25 August 2026
Thank you, Andrew. We're delighted Ron made your property search such a positive experience. We'll pass your kind words on to him, he takes pride in warmth and honesty. We truly appreciate your support for local businesses and your recommendation.
★★★★★ 5/5
GoogleI’ve been with Balgores for 10 years, which says a lot about how they have managed my property which has been top notch, I’ll continue my business with them for as long as i need to, as i feel safe knowing they are extremely professional and are always there in regards to any issues or general communication regarding my property .
Becksy23 · 8 November 2025
Agent replied · 22 December 2025
Good morning,
Thank you for your loyalty and kind words!
It means so much to us that you’ve trusted Balgores for over 10 years. … More
★★★★★ 5/5
GoogleWe've worked with the Depositary team for a number of years now and it really helps streamline the process for our residents and owners. The hours spent on deposit returns have been greatly reduced, and this will no doubt be taken further with the new and upcoming AI features.
Reagan · 22 February 2026
Agent replied · 22 July 2026
Resagan thanks for taking the time to post your kind words and for the fantastic support of our business and platform from, a very early stage. We love supporting amazing people, teams and businesses.
★★★★★ 4/5
TrustpilotHarrison at Balgores
Harrison at Balgores in basildon was assigned to help me with my sale and purchase. I cannot praise him enough! Harrison was polite and friendly, made me feel at ease, listened to me rant when I was getting stressed with the whole process and did whatever he could to make things run smoothly. I am now in my new property and could not be happier!
Caroline · 3 April 2025
★★★★★ 5/5
TrustpilotHighly recommend Peter Walker and his Team.
I want to give a huge thank you to Peter Walker at Balgores Property in Upminster for his outstanding service. From start to finish, Peter was simply amazing. The communication was excellent, he was available almost every time I needed to reach him and kept me informed throughout the entire process. He made everything so easy and stress-free.
Peter found me a fantastic deal, and I honestly couldn’t fault the service he provided. The fact that he was always there when I needed to ask questions really stood out for me. I’ve already recommended him to friends who are looking into mortgages because I would absolutely use Peter’s services again if I ever needed to move house or get another mortgage.
I also have to mention his colleague, Claire, who was just as fantastic. Together, they made the whole experience seamless. I truly can’t recommend Peter Walker and his team enough!
Steven · 30 August 2024
★★★★★ 5/5
TrustpilotA big thank you to Peter Walker
A big thank you to Peter Walker at Upminster. Peter was recommended to me from my parents who have used him twice before, the first time being 16 years ago. Peter has been very informative for us first time buyers and showed a true honesty. Finding our first house took time, Peter was patient and remained helpful when things had to change. Fantastic communication. We were then handed over to Claire who was equally fantastic. IF we ever decide to do the house moving process again, I would use Peter again in a heartbeat.
Claire · 28 August 2024
★★★★★ 5/5
TrustpilotHighly recommended
Couldn't recommend these enough. All amazing but especially Deepuk and Donna. We sadly had to complete the sale on my deceased brothers flat. They were so kind, empathetic and helpful. It made a very difficult process that bit easier. Was what lovely was meeting Deepuk because my brother had already started the sale with him and so Deepuk remembering my brother and their conversations.
Definitely went above and beyond expectations. Thanks again!
KAS · 23 December 2024
★★★★★ 5/5
TrustpilotGreat service
Great service. Effecient process and great communication. Balgores Secure is what really convinced me to go with them
James · 10 June 2026
★★★★★ 5/5
GoogleHave been dealing with Letting agents but this is very much different. Jody Manno, a staff based in Chelmsford is so swift and professional with her response and communication with enquiries. 👌 …
Ganiu · 23 March 2025
Agent replied · 24 March 2026
Good afternoon.,
Thanks for your kind review. We'll pass your thanks onto Jody and the rest of the team. … More
★★★★★ 5/5
TrustpilotWhat a fabulous team Chelmsford are…(esp Ellie)
After completing on a sale I wish to pay thanks to Ellie , Marie and the teams at Chelmsford and S Woodham Ferrers branches.
Without your support and constant sheer determination, we would not have achieved our completion by the date specified. I cannot recommend Chelmsford Balgores ( Ellie) high enough. Thanks so much to you all. Xx
NEIL · 12 June 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.