Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI'm with Balgores for some time now and have always found the team to be approachable, professional, and supportive. They are quick to respond to any questions and have made renting a smooth and positive experience. It's reassuring to know there is a reliable team available when needed. Thank you for your excellent service, I would highly recommend Balgores.
Madalina · 5 July 2026
Agent replied · 15 June 2026
Hi Madalina,
Thank you for your kind feedback. We’re delighted to hear that the Chelmsford estate agent team has been approachable, professional, and supportive throughout your tenancy. It’s great to know their quick responses and reliable communication have helped make your renting experience smooth and positive. We really appreciate your recommendation and your continued trust in our service.
Kind Regards,
Balgores Chelmsford
★★★★★ 5/5
GoogleExtremely Happy with how the sale of my house went. Balgores, and especially Allanah, have been superb. It’s my first experience of selling a house and I had been warned of how much you have to chase, but this wasn’t the case with Allanah. …
Harrison · 30 September 2025
Agent replied · 24 October 2025
Good afternoon,
Thank you so much for your kind words.
We’re are delighted to hear that your first experience of selling a home was … More
★★★★★ 5/5
TrustpilotAbsolutely Outstanding Experience from Start to Finish!
I recently bought a home through Balgores Romford and had an exceptional experience. Oskar was fantastic, always patient, clear, and honest, even answering questions outside office hours. He made a stressful process smooth and reassuring.
The whole team works seamlessly together, and their support continued even after completion. I highly recommend Balgores, a truly professional and client-focused team.
Mannan · 26 February 2026
★★★★★ 1/5
TrustpilotI saw 2 property made up my mind to buy…
I saw 2 property made up my mind to buy out right. Rang the chadwell heath branch and men answered. I said hi I am interested in 2 properties to buy can I have a details plz. His reply was can i be more polite. I should ask how is he and how was his day? Is this a joke. I dont want friends mate. Go out more. Make friends. I dont want to merry your mum.
I have funds and I like to buy. No joke.
I belive staff at chadwellheath branch is not I trained in how to accommodate customers and not Intreated in sells.
This is my 3rd experience at this branch and I belive staff don't like non whites there approaching for business. I can see their reviews it proves this.
If I was a land lord I would not give my property to this clowns. Sycastic and recisum I feel in their tone of voice when spoken.
Avoid this branch if you can. You would thank me later.
Componey should change staff. Specially on the phone.
Disspointed.
Mr · 15 September 2026
★★★★★ 5/5
GoogleBalgores branch manager Allannah at the Chelmsford is the most amazing and most ambitious agent l have met before, and she sold my property only in two days, she is very professional and fabulous and goes over and beyond for both seller and …
Sarah · 30 September 2025
Agent replied · 22 October 2024
Good afternoon,
Many thanks for leaving us such a lovely review. We'll pass your kind feedback onto Allannah. … More
★★★★★ 5/5
Trustpilotsell our house
We decided to sell our house, so I arranged for half a dozen estate agents to come round and give me a valuation.
After listening to most of their sales pitches and a fair bit of nonsense, I started to worry, am I even going to find the right estate agent? 🤯
Out of desperation, I rang Balgores, not one of the big-name agencies, but I thought I’d give them a try.
Femi, the branch manager, turned up. He didn’t give a sales pitch or waffle. The only thing he said was, “I want this property on my books, and I will sell it.”
We agreed on a commission rate we were both happy with, and within a week, we had over 30 viewings and an agreed offer.
We’ve now officially sold the property, and we also used Balgores’ recommended solicitors, PCS, who were excellent.
Femi, Sarah, and the rest of the team were brilliant and supportive throughout the entire process. Thank you.
But there’s one person who really stood out. Once Femi and the team had done their job, they passed the case on to someone who saw it through to exchange and completion.
I’m in my 60s and I’ve always wanted to meet Wonder Woman, and I finally did.
Louise.
I had so many conversations with her over the phone. She was on top of everything.
When we received emails from the solicitor filled with jargon, Louise would call us and explain everything in plain English. She made a very stressful process feel manageable, and even human.
I truly hope that everyone going through a sale or purchase has a Louise to guide them through it.
No one asked me to write this review. I’m doing it because it’s well deserved.
I also hope the owners and senior managers of Balgores read this, because it’s people like Louise who make your company what it is.
I sincerely hope you show your appreciation with a Pay rise or at best a bonus.
Sometimes, we don’t realise how valuable someone is… until it’s too late.
Louise, thank you so much for all of your help. Much appreciated And I hope you enjoy your flowers, chocolates and wine.
Thank you
Tony
Mr · 20 August 2025
★★★★★ 5/5
GoogleI had a very nice experience with them. They have been polite, they gave me detailed updates, left me messages whenever it was needed. All went fine, I found my new rental property through them - hopefully our nice connection stays like this. Ben, in the Chelmsford branch seems very nice and helpful.
Noémi · 23 June 2025
Agent replied · 24 March 2026
Good afternoon,
Thanks for leaving us such a lovely review, we really appreciate it.
We're happy to hear that our team provided you with an excellent service, and … More
★★★★★ 5/5
GoogleBalgores team in Chelmsford is one of the helpful team I met,especially Ben who always went an extra mile to satisfy our requirements, he is always kind and positive, helpful and always keen to sort out any issue you might have.Was a very pleasant experience.
Alina · 16 September 2025
Agent replied · 22 October 2024
Dear Alina,
Thank you for your kind words about our team.
We're delighted that we were able to provide you with an excellent service, and … More
★★★★★ 5/5
GoogleFrom the start of the process with the call handler triaging my call, through to the sale, it has been a delight to work with Allanah, Ellie & Sarah at Balgores in Chelmsford. Allanah was incredibly knowledgeable about the area, having done …
Sarah · 30 September 2025
Agent replied · 24 March 2026
Good morning,
Thank you for your kind words about our team.
We're delighted that we were able to provide you with an excellent service, and … More
★★★★★ 5/5
GoogleWe've been renting through Balgores for 2 years now and currently Ben Viola is our property manager. Of all the people we've dealt with at Balgores, he is the most responsive. He usually responds to emails within minutes. He has always been …
Melanie · 30 September 2025
Agent replied · 11 December 2024
Good afternoon,
Thank you for your kind words about our Chelmsford branch and in particular Ben. … More
★★★★★ 5/5
GoogleWorking with Ben to secure a rental property after our main property was damaged by burst pipe. Ben has been extremely proactive in identifying a property and then taking us through the referencing process to hopefully to the end . He has …
Paul · 30 September 2025
Agent replied · 24 March 2026
Good afternoon,
Thank you for leaving us a review and for letting us know about your recent experience with Ben. … More
★★★★★ 5/5
GoogleRon is such a lovely , honest man and goes above and beyond to help in selling and the purchasing . Would throughly recommend him .
Melanie · 25 February 2026
Agent replied · 25 August 2026
Thank you so much for your kind words, Melanie. We’re delighted Ron provided honest, above-and-beyond service for both your sale and purchase. I’ll be sure to pass your recommendation along to him. Your feedback means a lot to our team.
★★★★★ 5/5
GoogleEllie at Chelmsford has been great from 1st viewing all the way through my purchase. Her colleague Marie also great as sale progressed..in fact all staff very friendly and helpful on the phone whenever I called. Great experience. Recommended.
Julia · 2 November 2025
Agent replied · 9 November 2025
Good afternoon,
We are delighted to hear Ellie and Marie provided good customer service.
Thank you for recommending us. … More
★★★★★ 5/5
GoogleRon was brilliant from start to finish! I called to enquire about a property which he showed me that same day! We loved it and made an offer which fortunately was accepted. The purchase process was quite turbulent due to the chain below us. …
Daisy · 25 August 2025
Agent replied · 15 August 2026
Thank you for your wonderful feedback, Daisy! We're thrilled to hear that Ron provided exceptional service and worked diligently to help you secure your family home. It's great to know that his efforts made a real difference during the purchase process. We appreciate your trust in us and wish you all the best in your new home!
★★★★★ 5/5
GoogleBalgores have provided an excellent and professional service from start to finish! Being a first time buyer, the buying process can be daunting but Allannah and her team make the process as efficient and clear as possible! Thank you to …
Danny · 30 September 2025
Agent replied · 11 December 2024
Good Morning,
Thank you for leaving us a review and for letting us know about your recent experience with Allannah & Sarah. … More
★★★★★ 5/5
GoogleRecently went through the renting process with Ben and Jody from the Chelmsford office. Both are super professional and great estate agents! I decided to rent a flat through Balgores due to the positive reviews I read online, and they …
Natalie · 30 September 2025
Agent replied · 24 March 2026
Good morning,
Thank you for taking the time to leave us a review.
It's great to hear how fantastic our agents, Ben and Jody has been throughout … More
★★★★★ 5/5
GoogleWe recently rented a place with Balgores and were very happy with the experience. Ben Vainola who was our lettings consultant was very professional. It was always easy to reach him and he was extremely quick to respond to emails and messages. We were kept updated throughout the process so big thumbs up to Ben and his team
Kunal · 23 March 2025
Agent replied · 11 December 2024
Good afternoon,
Thank you for taking the time to leave us a review.
It's great to hear how fantastic our agent, Ben, has been throughout your … More
★★★★★ 5/5
GoogleGeorgina is very responsive, friendly and listening to our needs, being very family friendly as well, we are very happy with her services. Also Sarah Oakley the Sales Progressor works brilliantly to bring us to the contract exchange point. …
Karen · 30 September 2025
Agent replied · 11 December 2024
Good morning,
Thank you for taking the time to leave us a review.
Customer service is really important to us, and we pride ourselves on helping … More
★★★★★ 5/5
GoogleI would like to thank Richard and the whole team for the sale of our property. I can undoubtedly recommend their first class service, and would not hesitate to use their services again.👍🌟🌟🌟… …
Bruce · 22 November 2025
Agent replied · 22 December 2025
Good afternoon,
Thank you for your wonderful feedback.
We're pleased Richard and our team provided first class service for your … More
★★★★★ 5/5
GoogleBalgores has been absolutely fantastic, and I have to give a special shoutout to Ben, who has been incredibly helpful and responsive throughout the whole process. From start to finish, everything was handled smoothly, Ben was always quick …
Joshua · 30 September 2025
Agent replied · 24 March 2026
Good morning Joshua,
Thanks for your kind review. We pride ourselves on providing an excellent customer service, so it's great to hear we didn't disappoint on this occasion. … More
★★★★★ 5/5
TrustpilotExceptional service from all the team, especially from Chris West
We were looking to sell our house & was told by close family to use Balgores Upminster, as they had recently sold with them, having had Chris West as their agent & had an amazing experience from start to finish. We followed suit & successfully sold our house within 3 weeks of it being listed with Balgores Upminster. We have no doubt this is because of the exceptional service from all the team, but especially from Chris West. Chris is professional, approachable & passionate about what he does. He kept us updated daily as to progress & was always available for catch-ups, even on the weekend. Thank you so much for all your help Chris! You are a star! We love our new house & we would recommend anyone to use Balgores Upminster.
Shenai · 16 June 2025
★★★★★ 5/5
GoogleWe want to take a moment to personally commend Ben for the exceptional service and support they have provided throughout my rental experience through Balgores. From the very first interaction, Ben has been approachable, knowledgeable, and …
Stacey · 30 September 2025
Agent replied · 11 December 2024
Good afternoon,
Thanks for leaving us positive feedback. We're delighted to hear that Ben was always available when needed. We really appreciate you recommending our team to … More
★★★★★ 5/5
GoogleRon was so friendly and helpful when I enquired about marketing my house.
Louise · 25 April 2026
Agent replied · 25 August 2026
Thank you for your kind review, Louise. We’re delighted Ron was friendly and helpful when you enquired about marketing your house. We appreciate you taking the time to share your experience and look forward to helping you again.
★★★★★ 5/5
GoogleMy experience with Balgores Letting was very positive. From the beginning Ben Vainola, was professional, approachable, and attentive to my needs. He provided clear and thorough information, which made the process of letting the property …
Jennifer · 30 September 2025
Agent replied · 24 March 2026
Good afternoon,
Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Chelmsford branch. … More
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