Trusted Agent profile · Chelmsford

Abbotts Chelmsford reviews

3.7

★★★★★ Good

317 reviews across 2 platforms

Tindal House, Tindal Square, Chelmsford, CM1 1EH

Abbotts's office in Chelmsford, at Tindal House, is rated 3.7 out of 5 across 317 reviews on two platforms, including 184 Google reviews rated 4.6.

Google logo

4.6 / 5

184

Reviews on Google

This office

Trustpilot logo

133

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Google

Really friendly and helpful team. Really impressed with their customer service, particulalrly Dean. Thank you very much for all your help!

Dor-2-Dor · 13 June 2020

Agent replied · 12 June 2024

Thank you for your kind review!

1/5

Trustpilot

Utter disaster from start to finish

Utter disaster from start to finish.

Frustrated · 23 November 2024

5/5

Trustpilot

I was selling a relative's property in…

I was selling a relative's property in hunstanton and had 3 similar valuations but went with ABBOTTS as it was such a good deal.start to finish was only 2 months and the service from the hunstanton team was outstanding. They worked very hard and I am very grateful to them.Well done ABBOTTS. Cheryl Gregg.

Cheryl · 10 August 2019

5/5

Google

Fantastic service from Rob and Ben. Couldn't thank them enough for the quick process.

Daisy · 13 June 2021

Agent replied · 12 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Great customer service from Ben and Jessica. Always willing to help and quick to respond to queries.

Oge · 13 June 2020

Agent replied · 12 June 2024

Thank you for your kind review!

5/5

Google

Very professional, very nice people, always helping in any way they can, solve your doubts, you are advised as to do better, no problems ever. If you are looking to rent or buy a property in Chelmsford Abbotts are the best, no doubt. Thanks to all the staff at Abbotts in Chelmsford for your help.

Roberto · 15 June 2015

5/5

Trustpilot

I have a good experience

I have a good experience, even if I am not in the UK, Christopher Fulcher, he provides professional assistance and completes all leasing processes without any problem. I am very happy to have him to complete a house in the UK for the first time.

長期糧尾 · 15 May 2021

2/5

Trustpilot

Negative experience

My property was completely run down at the end of the tenancy. Abbotts is siding with the Tennant. I will not use them again.

Hans · 31 August 2023

1/5

Trustpilot

Unprofessional service

In the 3/4 days of calling, they only managed to answer their phone once (called on 3 different numbers) and didn’t respond to any emails. Kind of glad the flat I wanted to rent is let agreed now cause they won’t waste any more of my time.

Sylwia · 7 July 2020

5/5

Trustpilot

Abbotts is a very professional company

Abbotts is a very professional company. Their knowledge of the law is exceptional. My main dealings were with Pat Case and Jack Bidwell who were very supportive and helpful. I would have no hesitation in recommending Abbots to anyone to sell their home.

Annette · 13 May 2021

5/5

Google

Excellent service from the Lettings Team! Ben Kendall in particular is professional, personable and efficient. Highly recommended!

TT · 14 June 2019

Agent replied · 12 June 2024

Thank you so much for your excellent 5* review and recommendation. Kindest regards, Lucy.

5/5

Google

Very friendly and easy to deal with. The whole process was smooth and simple

Terry · 13 June 2020

Agent replied · 12 June 2024

Thank you for your fantastic 5* review of our dedicated team. Best wishes, Emma

1/5

Trustpilot

Constant issues

When you have a serious issue and have no water for 2 days after being out of the property for 6 weeks now. Nobody can wash especially an 18month old child and adults after being at work all day

Jordan · 11 December 2021

5/5

Google

Recently rented a property with Abbotts and grateful to Bukola and Ben for their excellent service

Teng · 14 June 2019

Agent replied · 12 June 2024

Many thanks Teng for the amazing 5* review, I will ensure your kind words are passed on to Bukola, Ben and the Abbotts team. Best wishes, Lucy

1/5

Google

Probably the most expensive letting agent in Chelmsford. Charged me 1500 (of which 875 a deposit) just to move in... and then 400 when i needed to move out. Staff cannot really explain their charges and it looked like they(charges) were coming out of nowhere. Would not advise it to anyone else!!!

Timur · 16 June 2010

5/5

Google

Wonderful service from Ben! Very professional and always on hand to answer all my questions.

Amelia · 14 June 2019

Agent replied · 12 June 2024

Thank you for your 5* review of our hardworking team, in particular Ben. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us. Best wishes Emma

5/5

Trustpilot

Excellent company to use

Excellent company to use , very proficient and extremely helpful, couldn’t do enough to help me After such a good service I’m now selling my mothers house through them too .Great communication between them and the solicitors Highly recommend. By me Jonathan warnes

Jon · 12 October 2020

5/5

Trustpilot

Really appreciated all the help Zita…

Really appreciated all the help Zita provided my husband and I on renting our apartment. She was always prompt on responding to any questions we had. Love her personality and how kind she is!

Jeff · 21 November 2021

1/5

Trustpilot

Never try to book a viewing with Abbott…

Never try to book a viewing with Abbott Mildenhall, horrible service. Wait for weeks and every time coming back with the excuse, we are fully booked.

Adrian · 3 November 2022

5/5

Google

I have always found Abbotts Chelmsford to be an extremely professional letting agency and very proactive in the lettings market. The staff are always polite and very helpful and nothing is too much trouble when it comes to renting your property. I would highly recommend them.

Steve · 15 June 2015

5/5

Google

Very professional, fast acting for letting properties.

Gary · 13 June 2020

Agent replied · 12 June 2024

Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott

5/5

Google

Excellent friendly service from Bukola and Ben. Would recommend.

Dite · 14 June 2019

Agent replied · 12 June 2024

Thank you for your 5* review. I'm pleased to hear that you would recommend the team at Chelmsford. All the best, Mike.

5/5

Trustpilot

Found them very helpful with find me a…

Found them very helpful with find me a property to rent I would like to thank kerry and niki

Paul · 11 April 2023

5/5

Google

Had a great experience using Abbotts Lettings as an agent, not only did they help me find my ideal property, their property management team were always helpful and professional in sorting any maintenance issues during my tenancy. Great staff, 100% would recommend.

Luke · 15 June 2015

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Abbotts's Google reviews

Questions about Abbotts Chelmsford

How many reviews does Abbotts Chelmsford have?

Abbotts's Chelmsford office has 317 reviews across two platforms: 184 on Google, 133 on Trustpilot (across the whole business).

What is Abbotts Chelmsford's rating?

Abbotts Chelmsford is rated 3.7 out of 5 across all 317 reviews, and 4.6 out of 5 on Google from 184 reviews.

Where is Abbotts's Chelmsford office?

Abbotts Chelmsford, Tindal House, Tindal Square, Chelmsford, CM1 1EH.

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