Trusted Agent profile · Chelmsford
★★★★★
317 reviews across 2 platforms
Tindal House, Tindal Square, Chelmsford, CM1 1EH
Abbotts's office in Chelmsford, at Tindal House, is rated 3.7 out of 5 across 317 reviews on two platforms, including 184 Google reviews rated 4.6.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
GoogleThe Chelmsford staff are very friendly and helpful. Communication is good and they go that extra mile to resolve issues as quickly as possible. I would thoroughly recommend them.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleBen and his team have been exemplary from the start to the finish! Abbotts are first class and would highly recommend them to anyone looking to rent a property
1/5
TrustpilotWheres my Deposit!! It's been 8 months of chasing
If you choose to rent through abbotts, I have a warning for you... DON'T DO IT unless your happy to be scammed out of your deposit. If I could give no stars I would!
2/5
TrustpilotPoor service
I have to say that I have been very disappointed with your service for the following reason:
5/5
GoogleBen and Jess who work in the Chelmsford branch of Abbotts Lettings couldn't have been more helpful when dealing with changes of tenancy on our property. They were professional in their approach and friendly. Thank you.
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
1/5
TrustpilotWorst experience ever
I really dint want to spend even a minute of my time for a review with such an incompetent property agent but I am doing it to save others from wasting their time and money.
5/5
GoogleProfessional and wonderful team.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotUnsolicited mail received from Abbott's…
Unsolicited mail received from Abbott's Kings Lynn.They cannot even sell a property similar to mine up the road, but they are quite happy to tout for my business.They search for property addresses from online estate agents because they know their days are numbered. They then promise the earth when in fact they are just parasites who are no better than any other high street estate agent. Avoid at all costs......
5/5
GoogleReally professional, timely and helpful! I have moved house a lot and this was by far the best letting agent I have ever used. Thanks for helping me find a new home 🥰 …
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
5/5
GoogleAbbots letting agency is absolutely fantastic and I have to appreciate Ben and Chloe for their prompt response. They both are really helpful
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleRecently let a property through Abbotts for the first time, and with the amazing help from Bukola & Ben had a really good experience, the process was simple and I would highly recommend to others!
Thank you Danni for your amazing recommendation and I am pleased to see you received a great service from our local team while arranging the let on a property. Kind regards, Scott
2/5
TrustpilotDelays in getting repairs done in the…
Delays in getting repairs done in the property . For example 6 weeks without a washing machine . Calls never returned . Very poor customer service especially when ending my tenancy . Friendly until you sign and move in , then they aren't interested in you anymore . Will never use them again
5/5
GoogleGreat service from Jessica and Ben at abbotts chelmsford,very helpful and quick to reply, making sure I secured the rental property I was looking forPositiveResponsiveness, Professionalism
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
4/5
GoogleWe rented our new flat through Abbotts earlier this month. We were new to renting in England and they were very helpful throughout the process.
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAll very efficiently done
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleThey have been helping us find tenants for a number of years and we have found them to be very proactive and and a pleasure to work with throughout.
Many thanks Jackie for your 5* review. It gives me great pleasure to hear that our Abbotts branch once again are providing a proactive service and are a pleasure to work with. Best wishes, Lucy.
5/5
GooglePurchased a property recently from Abbott’s. Found Dean Ellis very helpful. Everytime I asked him for assistance he was able to get me an answer.
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy
5/5
GoogleVery responsive to messages and queries, especially as this was my first time renting a property. Would recommend.PositiveResponsiveness
Thank you for your excellent 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
GoogleAbsolute time wasters
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
Trustpilotwe asked for a valuation and were well pleased.
we asked for a valuation, and Samantha came out to see us. she gave us some very good advice and valuation better than we had expected, along withher help we were able to compleat our tasks that we are working on
5/5
GoogleExcellent customer service. We had consistent contact and updates throughout and the team were very supportive. Dean Ellis in particular was great, would highly recommend.
Thank you Seth for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy.
5/5
GoogleGreat service from all Chelmsford office staff, they have helped a lot with our first move - very polite, friendly and efficient!
Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott
5/5
GoogleRecently been looking for a property to let in Chelmsford, and have been helped most professionally by Bukola and Ben, couldn't recommend them enough!
Many thanks Emma for your great 5* review and recommendation. Delighted that Bukola and Ben were able to help. Best wishes, Tracey.
4/5
GoogleFriendly and well mannered staff who helped us during the renting process and explained everything clearly. =
Thank you for your 4* review and great comments! Best wishes, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Abbotts's Chelmsford office has 317 reviews across two platforms: 184 on Google, 133 on Trustpilot (across the whole business).
Abbotts Chelmsford is rated 3.7 out of 5 across all 317 reviews, and 4.6 out of 5 on Google from 184 reviews.
Abbotts Chelmsford, Tindal House, Tindal Square, Chelmsford, CM1 1EH.
