Every review we hold for the Cheam office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to complement Stefan Rojas and Lorraine Green for their professionalism & responsiveness. This was my first time buying a house & they made the process as straightforward & seamless as possible. I am grateful to them both and would gladly use their professional services again
Gary · 8 January 2025
Agent replied · 13 January 2025
Dear Gary , what a great way for Stefan and Lorraine to start off 2025 with such a glowing review. Being a First Time Buyer is great but can also be daunting so we ae delighted that you were happy with the service offered and that you were kind enough to take the time and trouble to post. We sincerely hope that in the future you will return to us so we can this time help you sell your wonderful home. Kind regards Goodfellows Cheam Village
★★★★★ 5/5
GoogleThese lady’s were fantastic. Especially grateful to Loraine. Gave us tons of support and help to secure our dream home.
James · 13 November 2025
Agent replied · 13 April 2026
Dear James , what a great review and how nice to see the word 'fantastic' used. Lorraine will be so pleased to get a name check and support and help is exactly what we want to be famous for. So pleased that we helped you secure your dream home. Enjoy it , kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleLorraine is an absolute angel! She continuously checked on us and made sure everything was ok. She reassured us when we were stressed about the process and was always available.
Tatiana · 30 April 2023
Agent replied · 29 July 2023
Dear Tatiana, thank you for your very kind review , and Five Stars as well !! We also value Lorraine for her knowledge , experience and caring attitude which she has got over the 20 plus years she has worked with us. There is nothing quite like an experienced hand when it comes to guidance and we at Goodfellows are lucky to have many such hands. Thank you again and we hope you are very happy in your new home. Kind regards Goodfellows Cheam.
★★★★★ 5/5
GoogleWorking with Goodfellows has been one great experience especially Molly who was down to earth and help make the process quite easy.
👍to the whole team …
Akusika · 29 June 2023
Agent replied · 29 July 2023
Dear Akusika , what a lovely review and we are delighted that you were so happy with the experience you had with Molly, she is a star and we are so proud to have her on board giving a great 5 star service. Kind regards Goodfellows Cheam
★★★★★ 5/5
GoogleWe dealt with Becky and Mandy who supported us through the letting process and quickly secured us a long term tenant for our rental property. Both Mandy and Becky were professional, helpful and pleasant to deal with at all timesPositiveResponsiveness, Quality, Professionalism, Value
Adam · 27 August 2021
Agent replied
Dear Adam , thank you for naming the people who got the job done and rented out your property . Becky and Mandy will be delighted to read this review . Thank you . Goodfellows Cheam Village .
★★★★★ 5/5
GoogleA massive thank you to Goodfellows Estate Agents - Cheam Village
for their help in letting the flat, a massive thank you to Mae Feltham for her understanding and patience in doing her job professionally.
Gintaras · 2 October 2022
Agent replied · 29 July 2023
Dear Gintaras, it was our pleasure and we are very keen to hear from other landlords who would benefot from our service , we are finding the letting market very busy and have a huge demand for quality rentals. Kind regards , Goodfellows Cheam Village
★★★★★ 5/5
GoogleI have recently let my flat through the Cheam Village Goodfellows Branch. I can not speak highly enough of Maria and the team. They found me the perfect tenant, were very professional, friendly and attentive. Kept me updated the whole way through the process and found a tenant very quickly.
Kieran · 29 July 2019
Agent replied
Thank you Kieran for leaving us a five star review and mentioning the service you received from Maria.
★★★★★ 5/5
GoogleDealt with Louise Reader with regards to renting my flat she was amazing, very quick to respond and a credit to Goodfellows. The whole experience was smooth and she was excellent with her knowledge would definitely recommend to anyone who is looking to rent
Michael · 28 April 2021
Agent replied
Dear Michael thank you for your 5 Star review and thank you for highlighting the service you were offered by Louise it’s great to see that you would also recommend us to. Kind regards Goodfellows Raynes Park.
★★★★★ 5/5
GoogleExcellent professional service! Beckie always respond quickly. She was helpful, efficient, patient and considerate. She will follow up and even it's after office hour. Never meet such good agent. Thanks Beckie! Superb renting experience. Will definitely recommend Goodfellows to friends.PositiveResponsiveness, Quality, Professionalism
Peggy · 27 August 2021
Agent replied
Wow Peggy , this is such a great review and just goes to show that Beckie will go that extra mile to help the let to go through smoothly . Thank you for posting and we are sure that Beckie will be delighted to receive such high praise from you . Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleReally great service. Mainly dealt with Louise as she was our lettings agent but the other members of staff in the office were very helpful when I spoke to them.
Everything was dealt with quickly and any questions raised were answered promptly. Would definitely recommend.
Ben · 23 July 2020
Agent replied
Ben , a great review for Louise , she had an amazing July with lets agreed but this sort of review makes all the hard work so worthwhile ….all the best Cheam Team
★★★★★ 5/5
GoogleI am grateful for the great support of Miss Mae Feltham, the Lettings Negotiator of Goodfellows Estate Agents (Cheam Village, Surrey). It has been a pleasant experience for my family to rent an apartment in Cheam even before we arrive the UK.
Mae has gone through all the necessary procedures with me after Miss Beckie Durrant, the Lettings Manager, arranged the viewing with my friend. Mae keeps me updated and answers all my questions with patience. Mae and her teammates work efficiently and answer my emails promptly. Their support and help is highly appreciated. We would highly recommend Goodfellows Estate Agent (Cheam Village).
Grace · 2 October 2022
Agent replied · 29 July 2023
Dear Grace , Mae is really doing well and she enjoys helping people secure a great property for themselves. Kind regards Goodfellows Cheam.
★★★★★ 5/5
GoogleGoodfellows Cheam is a very professional agent. Mae Feltham and Beckie Durrant have served me well and given me great advice. Highly appreciative of their service.
Bill · 31 March 2023
Agent replied · 29 July 2023
Dear Bill , thank you for your 5 STAR review , and your very kind words. Mae and Beckie will be pleased that they have another satisfied customer. We are very happy to read this and we strongly believe that reviews like this really do help people find us as a business to use , so thank you. Kind regards Goodfellows Cheam.
★★★★★ 5/5
GoogleGiven the difficult year we have all had Goodfellows Cheam village were always professional and helpful throughout the sale process. Sabrina was outstanding and a pleasure to deal with. Would have no problem recommending or using their services again.PositiveProfessionalism
Julian · 27 August 2021
Agent replied
Dear Julian thank you so much for recognising what we are all experiencing at present and the fact that you are prepared to highlight this in your review. Sabrina is delighted that you gave her a special mention for being outstanding and a pleasure to be with. Thank you finally for recommending our services. Kind regards Goodfellows Cheam.
★★★★★ 1/5
GoogleWe had a property surveyed, and the estate agent asked us to give them some information of the valuation and the fault within the property. It was unprofessional for them to even think of asking us. Some staff talk over you, some treat you and talk to you as if you have no common sense. My parents felt they were not respected as a first-time buyer. The 1 star is the dedication that theybis to keep hassling you to push you to make the purchase without the surveyor. Overall I will never use this estate agent again.
Cherry · 29 July 2022
Agent replied · 29 July 2023
Dear Cherry , this was in fact with out Sutton office but we are very sorry that you and your parents felt like this and we understand that you had a valuation that did not agree with the price agreed and had indeed down valued the property by £25,000 which the vendor was not prepared to entertain. Surveys are a large part of any purchase but sometimes a surveyors opinion can be out of sync with the market as currently there is very little availability and great demand which surveyors are not always aware of. We are not a business that can disrespect clients , so we are very disappointed that this is how you felt. Kind regards Goodfellows Sutton
★★★★★ 5/5
GoogleVery professional lettings agency, Topaz in particular helped us from start to finish with the process of beginning our tenancy. She is very amicable and helpful and is always there whenever we have a concern. She has gone above and beyond when, for example, double checking work has been done prior to move in and kept us assured throughout the whole process.
Emily · 28 May 2025
★★★★★ 5/5
GoogleI am incredibly grateful for the exceptional service provided by Stefan Rojas from Chema Goodfellows Estate Agents. He swiftly resolved many issues like the boiler, missing keys, and washing machine. He and his team’s professionalism and efficiency made my property buying experience smooth at all the transaction period. Highly recommended for his dedicated assistance and prompt problem-solving skills.
Jason · 22 March 2024
Agent replied · 20 June 2024
Dear Jason , what a wonderful review and for us this really captures Stefan's willingness and dedication to get the job done. We sincerely hope that we demonstrate a Can Do attitude to help everyone move successfully. Kind regards Goodfellows Cheam.
★★★★★ 5/5
GoogleReally great services and amazing people to work with - I would like to give a special thank you to Louise and Mandy for all the help and support they have provided in letting out my property.PositiveProfessionalism, Value
Inzar · 21 June 2021
Agent replied · 20 June 2024
Dear Inzar, we are very pleased that you have left your thoughts on our service and described it as 'really great services and amazing people to work with.' Louise and Mandy will be so pleased to see their names highlighted, we think they are the best at what they do !! Kind regards Goodfellows Cheam
★★★★★ 5/5
GoogleMae and Becky were extremely helpful and professional throughout the stressful process of renting,
always responded quickly. Mae was always helpful, efficient and patient
Throughout
would highly recommend 100%
Antony · 2 October 2022
Agent replied · 29 July 2023
Dear Antony , so kind of you to leave such a great review and we would agree that Mae and Beckie are a great team and are always there for you and clients like you. Kind regards Goodfellows Cheam.
★★★★★ 5/5
GoogleMaria has been absolutely brilliant, she guided us hroughbthe process effortlessly and answered every and any question we had (there were quite a few lol). We cannot recommend her and the Goodfellows estate agency enough, thank you for helping us find our new home.
Andrew · 29 July 2019
Agent replied
Andrew we would like to thank you for taking the time to review our service, especially mentioning Maria.
★★★★★ 5/5
GoogleRecently enquired about viewing a few properties to let & found Goodfellows extremely helpful.Special mention to Maria she was so helpful & went out of her way to find exactly what I was looking for.Would recommend highly & have told all my friends.
Roberto · 30 July 2019
Agent replied
Thank you Roberto, we always appreciate positive feedback.
★★★★★ 5/5
GoogleStefan and Maria from Goodfellows (Cheam) have been exceptional during the selling of my flat. Very proactive and quick at getting people through the door. They were recommended to me by a neighbour who uses them for letting out their flat, and I wouldn't hesitate in asking them again if selling or letting in the future.
Jeremy · 22 March 2024
Agent replied · 20 June 2024
Dear Jeremy , thank you for confirming that you were introduced to us from a recommendation. We are so pleased to gain a high percentage of our business from recommendations and we always find that this business is often the best. The market has been portrayed in the press as a tough market however we see the challenging market as an opportunity to prove ourselves and we are delighted to have been of service and Stefan and Maria will be very pleased to add your 5 Star review to the many others that they have received. Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleGreat experience with Cheam branch, Mae was absolutely amazing and so helpful. Found us the tennets within 2 days. The process was extremely smooth and hassle free! Highly recommend!
Farhan · 29 July 2022
Agent replied · 29 July 2023
Dear Farhan , thank you for your 5 STAR review ..Mae will be delighted with your very kind words. We do strive to give the best service and it is great to have you recognise this. Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleJust completed the exchange of contracts for my property. Very happy to recommend the extremely professional services from Goodfellows, and a special mention to Sabrina who was amazing.
Mohammed · 29 July 2022
Agent replied · 29 July 2023
Dear Mohammed thank you so much for such a great review and we are sure that Sabrina and the whole team will be delighted to read this and we also hope that it will encourage others to seek out our services. Kind regards Goodfellows Cheam
★★★★★ 5/5
GoogleWe had a very good experience with the company, specially with Molly who helped us to do all the process to rent our new home, she was very friendly and always communicate and reply quickly to our questions. We are really happy with her service and all the support that she gave us.
Andreina · 21 April 2024
Agent replied · 20 June 2024
Dear Andreina , thank you for your 5 Star Review , we are so pleased that you were able to write this , highlighting the service that you received particularly from Molly. It is so good to see that you found Molly friendly and always gave you good communication and replied to your questions quickly. We hope you are settling in well in your new home. Kind regards Goodfellows Cheam Village.
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