Every review we hold for the Cheam office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI would not even give a star if this was an option- the worst customer service i have ever experienced. I dealt with both Lorraine and Mandy when attempting to buy a property they were selling. The service was unprofessional and rude. There was no sense of humanity. I would always recommend anyone to stay well away .NegativeQuality, Professionalism
Luke · 27 August 2022
Agent replied · 29 July 2023
Dear Luke , we are sorry that you have left a review with only one Star and sincerely feel that this is very unusual for this office. If you want to get in touch with one of the directors please feel free to call Martin Humphreys on 07899842705. Kind regards Goodfellows Cheam Village
★★★★★ 5/5
GoogleI would highly recommend Molly Daniels at Goodfellows when renting a property, she has been amazing from start to finish. She has been so friendly, helpful and kept me updated on everything. Really happy with the service.
Jessica · 21 April 2024
Agent replied · 20 June 2024
Dear Jessica , why does the word amazing give us so much joy ...because to us that is such a great word to sum up the service you received from Molly , and not only that to add friendly and helpful just goes to show that the right person can really make teh experience of renting a pleasurable one. Thank you for such a great 5 star review, kind regards Goodfellows Cheam Village
★★★★★ 5/5
GoogleLorraine Green of Goodfellows was amazing. Nothing was too much trouble and she really put her heart into what she did. It was a pleasure to work with her and have her present our property. She is an asset to Goodfellows.
Marion · 17 November 2025
Agent replied · 16 January 2026
Dear Marion , what a lovely review , Lorraine will be so chuffed to read this..THANK YOU . I also want to say that you are so right , that a good agent can really help present your home in such a way that encourages and sale and yet some agents can discourage one ...so a good choice and we are delighted to have helped you move. Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleWe have had such a positive experience with Goodfellows and particularly with Molly. From the beginning of our search she has been incredibly helpful and kind. My partner and I have had countless bad experiences with estate agents so it was really refreshing to be taken through the process seamlessly with kindness and clarity. We are very appreciative of Molly's help and are excited to be moving to our new home :) Thanks so much!
Robyn · 1 October 2024
Agent replied · 22 October 2024
Dear Robyn , thank you for such a great 5 Star review with such clarity of your experience we are sure that this will be of great benefit to countless numbers of people , who possibly in the past have also had a bad experience , so we would say that Molly will be very busy now right up till the end of 2024. Well done Molly in giving such a great service that obviously prompted this wonderful feedback. Thank you Robyn , kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleLooking to buy a house for more than 6months, when the right one came about, Goodfellows made it all work within 3 days from viewing to getting the offer accepted.
Definitely recommend Lorraine and the team at Goodfellows for their promptness and attention to detail in the whole process.
Puneetha · 29 June 2023
Agent replied · 29 July 2023
Dear Puneetha , we ae so pleased that you were happy with our service , it just goes to show that all that hard work and searching was worth it in the end. We are delighted to have been given 5 Stars by you. Kind regards Goodfellows Cheam.
★★★★★ 5/5
GoogleYasmin and Fella have been an amazing help with our rental search! Very professional, very easy to speak to and all round lovely! They have made this process so smooth, thank you both for all your help!
Harvey · 17 December 2025
Agent replied · 16 January 2026
Thank you very much for taking the time to share your experience Harvey. We're so pleased the team made the process so straight forward for you and we wish you all the best for the future.
★★★★★ 5/5
GoogleMolly at Goodfellows Cheam has been amazing, she has made the moving process so easy, answering all our queries quickly. Molly is always so friendly and helpful. Thank you
Kirsty · 23 August 2024
Agent replied · 28 August 2024
Dear Kirsty , thank you for your 5 Star Review , this is so good to read and we are so pleased that you have been prepared to take the time and trouble to post you review , highlighting how well Molly did for you and in such a friendly and helpful way. Kind regards Goodfellows Cheam Village
★★★★★ 5/5
GoogleMolly was fantastic in our quest for a property. Great energy , personality and knowledge on the viewing and was very communicative and helpful throughout the process. Might offer her a job :)
Kieran · 14 June 2024
Agent replied · 20 June 2024
Dear Kieran , thank you for your kind words and highlighting how good Molly was with you in your quest for a home...may we add , you couldn't afford her ...kind regards Goodfellows Cheam Village
★★★★★ 5/5
GoogleMae was great in helping us with our search for property’s in the area close to our required schools, she has kept us in the loop of new property’s coming to the market and is extremely helpful! We are still searching but hope to secure something soon with goodfellows.
Claudia · 21 June 2023
Agent replied · 20 June 2024
Dear Claudia , I really hope that Mae finds you something soon. Kind regards Goodfellows Cheam Village
★★★★★ 5/5
GoogleI registered with Katie to find me a property to rent. Katie was very efficient and helpful and kept me up to date with new properties coming to the market. She knew exactly what I was looking for but unfortunately we were quite picky and nothing was 100% perfect. We have managed to secure another property, however will not hesitate to contact her again should we need her help in the future.
Leanne · 29 July 2019
Agent replied
Leanne we would like to thank you for taking the time to review our service, especially mentioning Katie in person.
★★★★★ 5/5
GoogleWe recently moved to the UK from UAE we feel very lucky to have found the right estate agent and the right property for us all thanks to Beckie and the team at Cheam.
Our experience with Goodfellows was wonderful. Beckie managed our move start to finish she was exceptional, understanding and helpful she supported us throughout making the process easy.
Shiraz · 11 December 2021
Agent replied · 10 December 2024
Dear Raz , thank you for such a positive review , we are sure that Beckie will be delighted to read this and we also hope that your review will encourage others to use our services , as we are here to help people find the right rental for their individual needs. Kind regards Goodfellows Cheam
★★★★★ 5/5
Google***** STAR REVIEW Lorraine Green is the most helpful Estate Agent I have ever had the pleasure to come across. She always goes the extra mile for you, she is extremely courteous, bubbly and will always keep you abreast of the ongoing situation. she is a credit to the business. Mrs Shah
Nasim · 31 December 2022
Agent replied · 29 July 2023
Dear Nasim , wow Lorraine will be delighted to read your review , what is nice for her is that you are not the only fan she has , so we believe this will really help her when delivering this exceptional service to repeat again and again. Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleI would really like to thank Stafan, Maria and the whole team at Cheam for all their hard work in getting sold so quickly.
They took care of everything, we went out for the day and came back to a sold house.
We really mean this, Thank you!
Rory · 30 April 2023
Agent replied · 29 July 2023
Dear Rory , what a great strapline you have provided us with ...what a fantastic result for you , I can't say that this happens every time but it is certainly what we aim to do whenever we take a property on the market and the team in Cheam really strive for success , but they do it with feeling and personality and as you also say with great care. Thank you for your 5 Star review the team will be delighted and so are we. Kind regards Goodfellows Cheam.
★★★★★ 5/5
GoogleSabrina, Stefan and the team at Goodfellows have provided an excellent service in our recent property purchase through them. They have been thorough and diligent throughout the process, and have consistently gone out of their way to help us. No query has been too much for them to resolve, and they are always a pleasure to speak to. We would highly recommend.PositiveProfessionalism
Paul · 21 June 2021
Agent replied · 20 June 2024
Dear Paul , thank you for highlighting the service that you received from both Sabrina, Stefan and the whole team. We are very proud of your 5 STAR review as we feel it truly captures what the Cheam office is all about and that the service they provide leads the way in Estate Agency within the village. Kind regards Goodfellows Cheam
★★★★★ 5/5
GoogleThank you to Goodfellows - Cheam and especially Hannah who has been fantastic from start to finish. No matter what questions or how many questions we had she was always happy to help. Moving is stressful at the best of times, so this just made one part of everything less stressful! Thank you Hannah and for always being pleasant and having a smile when you were helping us.
Wahab · 30 July 2019
Agent replied · 29 July 2023
Thank you for rating us 5 stars and mentioning the excellent service received from Hannah.
★★★★★ 5/5
GoogleThank you to Goodfellows - Cheam and especially Hannah who has been fantastic from start to finish. No matter what questions or how many questions we had she was always happy to help. Moving is stressful at the best of times, so this just made one part of everything less stressful! Thank you Hannah and for always being pleasant and having a smile when you were helping us.
Wahab · 29 July 2019
Agent replied
Thank you for rating us 5 stars and mentioning the excellent service received from Hannah.
★★★★★ 5/5
GoogleMae was great in helping us with our search for property’s in the area close to our required schools, she has kept us in the loop of new property’s coming to the market and is extremely helpful! We are still searching but hope to secure something soon with goodfellows.
Claudia · 31 December 2022
Agent replied · 29 July 2023
Dear Claudia , I really hope that Mae finds you something soon. Kind regards Goodfellows Cheam Village
★★★★★ 5/5
GoogleGreat team, super helpful and great communication, keeping me up to date. Easy to let from and managed to get the referencing done quickly so I could get moved in within the week.
Jemma · 8 August 2026
★★★★★ 5/5
GoogleA massive thank you to Lorraine and the team at Goodfellows. I have had a fantastic experience buying our first home. They made everything very smooth and easy for us!
Courtney · 21 April 2024
Agent replied · 20 June 2024
Dear Courtney , thank you for this wonderful review. Lorraine always tries so hard with customers so it is great to see that her efforts have been recognised and the team. We are excited for you that you have now moved into your new home and hope it will be a great experience for you. Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleBecky, Molly and the team at Goodfellows are amazing at what they do. They are very efficient and well organised. Very good communication skills. They got me tenants within 1 week! I would highly recommend them.
Roksana · 16 December 2023
Agent replied · 30 December 2023
Dear Roksana , we are delighted to have been able to impress you with our service and Becky and Molly and the team will be very pleased to read your positive review which we hope will encourage other landlords to try us out. Have a Great Christmas and a Happy New Year to you from all at Goodfellows Cheam.
★★★★★ 5/5
GoogleVery helpful and accommodating. Joshua Allcock and Molly Daniel were brilliant. They efficiently handled all our needs smoothly. Couldn’t have been in better hands. Thanks heaps ❤️
Gerard · 13 June 2024
Agent replied · 20 June 2024
Dear Gerard , thank you for your 5 star review and we are delighted that you found us to be both helpful and accommodating. Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleThe property look exactly beautiful as was displayed on the website and the entire process of renting was very smooth and swift, not hectic at all. Dealt with Molly and she was super nice and helpful, will recommended Goodfellow all day everyday.
Prissy · 29 June 2023
Agent replied · 29 July 2023
Dear Prissy , thank you for your 5 STAR review , Molly will be so pleased to read this and we are delighted with the positive feedback . Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleRented a flat through Goodfellows. Tayler was really great, and very helpful from the initial viewing through to me collecting the keys on my move in day and since moving in with any questions I have. Thanks very much for a great experience.
Mark · 30 May 2023
Agent replied · 29 July 2023
Dear Mark , thank you so much for your 5 STAR review , we are so pleased to read of your experience with us and delighted that Tayler was of great service to you. Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleThanks to Stefan, Sabrina and the great team at Goodfellows in Cheam for their work on my recent property sale. From initial valuation and setting up property details through to going the extra mile to make sure things kept moving forwards through the legal process, a job well done. I can recommend them highly.PositiveResponsiveness, Quality, Professionalism, Value
Keith · 27 August 2021
Agent replied · 29 July 2023
Dear Keith , thank you for your review which shares the journey from the customers experience from start to finish. We are very pleased that you found the team in Cheam to be Great and that from the initial valuation to going the extra mile you can highly recommend us . Kind regards Goodfellows Cheam.
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