Goodfellows reviews

★★★★★ 5/5

Google

We are so very happy with all the service we have received from Goodfellows Cheam team especially Molly and Beckie. They were very responsive and prompt in keeping us up to date with progress, addressing our queries and concerns and ensuring we have a great experience moving to our new rented home. Would love to work with them in future.

Soumya · 22 January 2024

★★★★★ 5/5

Google

We had a superb experience with Goodfellows Cheam, in selling our house as well as onward purchase. The entire team, Stefan, Sabrina, Lorraine and Sally were amazing through out our move process. Not only did they help us with our sale but also with the onward purchase. The team is extremely professional but very connected at the same time. They kept us in the loop throughout progress and were great during viewings. We would highly recommend Goodfellows Cheam.

Farhat · 29 July 2022

★★★★★ 5/5

Google

A shout out to Beckie and Mae at the Cheam Village office. Professional and personable, they acted efficiently to find me a tip-top tenant in double quick time and took good care of the whole process with me being abroad for much of the time, making quite a complex process less so. They are managing my property for me and have responded in timely fashion to varied requests to help solve issues.

Matt · 30 January 2023

★★★★★ 5/5

Google

We recently listed our property for rental with Goodfellows and within 2 months they were able to find us tenants who offered our asking price. This was also over the Christmas period so things were a little slower than usual. I would like to call out that Beckie, Yasmin and Fella have all been very helpful and were always available to speak to us when we needed support. This is our first experience of being landlords and the process was not easy, however, they made it very simple and helped us every step of the way. Thank you!

Alicia · 13 February 2026

★★★★★ 5/5

Google

Wonderful People to work with. They have taken care of all my necessary requirements to obtain a property. Quick to reach. The best in Town. Molly was my Agency contact, Thanks to her to help me transition into new property.

Nikhil · 3 December 2024

★★★★★ 5/5

Google

Maria and the team at Cheam Goodfellows were super helpful and proactive at selling our flat and helping us buy our new home. They went above and beyond when we had difficulties towards the end of the process. I would definitely recommend them!

Rebecca · 22 September 2024

★★★★★ 5/5

Google

I was very satisfied with the sales service I received from Goodfellows Cheam. Stefan, Maria and Lorraine were all I could wish for during the process of selling my Cheam flat. I felt they were a remarkably good team and I wholeheartedly recommend them. Also, Goodfellow’s conveyancing solicitors were excellent, helped by impressive case-management software that kept everyone informed of progress.

Graham · 30 March 2025

★★★★★ 5/5

Google

I rarely ever find the time to write reviews anymore, but this person I have dealt with at Goodfellows - Cheam Village deserves the recognition and respect from her managers, Lorraine Green. She is genuinely a one in a million. I have dealt with properties since 2013 and not once have I ever experienced a sales person who truly wants the best for her clients, regardless if they buy from her or not. I dealt with Lorraine back in the Summer and she showed me a property. She was kind, friendly and very informative and honest. She never once pushed me for a sale, she never pestered me, she always followed up and made herself available to me for questions at any time. She was down to earth and felt like a friend upon our first interaction. After the first viewing, I contacted Lorraine almost 4 months later, I mentioned my name and she knew exactly who she was talking to, what my situation was, my motorbike, the fact I had a dog and even remembered my partner didn't turn up to the last viewing! She made a ridiculous amount of effort that I have never seen in anyone before, to remember the tiniest of details about me made me feel like she wasn't just after a sale, she wanted the best for me and was interested in my well being and happiness. A good-hearted person! Lorraine booked a second viewing for me this week, unfortunately I didn't see her on the day but we had a follow up call to find out how the viewing went. I had made an offer on a property elsewhere and this had been accepted, but Lorraine was over the moon for me. She didn't care that I didn't buy from her, she was excited and felt the same relief I had felt after a lengthy stressful time for me trying to find the perfect property. She spent a good while allowing me to ask questions in relation to me buying this property elsewhere, she answered questions I had about conveyancers, mortgages and she went above and beyond to obtain information for me, not forgetting the fact I didn't buy a property from her! Sales members are notoriously known in most industries of pushing for sales and if there is no money in it for them, they are quick to forget you and move onto the next person. This is far from the case with Lorraine. I have agreed to keep her updated through my progress, and God forbid it doesn't work out with this property, Lorraine will be the first person I call. The senior management at this branch as well as directors have to know about Lorraine, I'm not sure if they are aware of this wonderful lady but I hope my words encourage them to reward her and show her the recognition and respect she deserves. To lose her as an employee, this branch will truly experience a major loss and will be a huge blow to the team. I wish Lorraine the absolute best with everything and could not fault her at all with anything. Lorraine, thank you a million times, you will never truly understand how appreciative I am. You have over delivered and never once stopped caring or being outstanding during this pandemic and have always been positive and helpful. Thank you for everything :) JayPositiveResponsiveness, Quality, Professionalism, Value

JJ · 27 August 2021

★★★★★ 5/5

Google

If you're selling a property in the surrounding area, Goodfellows is the place to go. Led by the charismatic and passionate Stefan, the team are incredible. We approached a number of agents to sell our family home (that we'd owned for over 40 Years!), Goodfellows were by far the most suitable and competent agent for our sale. The second Stefan stepped through the door, we knew we had to go with them. They listened to our requirements, and managed expectations accordingly. The team put together a comprehensive go-to-market plan for our property, and found us the perfect buyer in a short amount of time. After reaching the point of sale-agreed, Sabrina was responsible for the remaining stages. She checked in with us regularly and made sure everything was progressing as planned. She is a highly efficient and tenacious character - a true asset to her team. Above all else she is empathetic and kind, something that can often be hard to find in the estate agent world. I cannot fault the team at all, the multiple other five star reviews are a true testament to their hard work and ability to just get things done! Thank you to everyone at Goodfellows for your assistance.PositiveResponsiveness, Quality, Professionalism, Value

Lyndon · 27 August 2021

★★★★★ 5/5

Google

A big thank you to Molly & Fella who were amazing helping me find and secure my new home, I can't recommend them highly enough! They were both incredibly patient and understanding throughout the entire process. 10/10 :)

Robbie · 19 November 2024

★★★★★ 5/5

Google

Sabrina at Goodfellows was recommended to me by a mutual friend when she heard of the problems that I had experienced with two other local agents. From the outset, I found Sabrina to be professional, approachable, efficient and friendly. Most importantly she was honest, transparent and dealt brilliantly with my unusual, complicated situation. It couldn’t have been easy to sell a property where the two owners weren’t speaking but both still lived in the property, but Sabrina never made me feel as if this was a problem for her. She remained diplomatic and considerate. The viewings were handled well and all pandemic regulations were adhered to. Communication before & after the viewings was excellent. They had to communicate with both parties separately but, again, Sabrina and team took this in their stride. I will happily be recommending Sabrina and the Goodfellows team to anyone looking to place their home on the market. If they dealt with our difficult situation so effortlessly, they can easily handle any property .

Lynn · 23 June 2021

★★★★★ 5/5

Google

I must say that the service we received from Louise was outstanding. The one thing that stood out for us was how quick and helpful she was in helping us find a new home. We had rotten luck with alot of estate agents in just getting a call back, Louise not only got back to us promptly, she kept in contact with us with additional properties and helped us find a new home. Thank you for your support though this stressful time.PositiveResponsiveness

JMdeCastro · 21 June 2021

★★★★★ 5/5

Google

Many thanks to Louise, Mandy-Sue, Marion and all the team at Goodfellows for marketing and managing my flat and for finding new tenants within a short timescale despite the difficulties of working under the restrictions of lockdown! I received good advice on the refurbishment work that was necessary before the new tenants moved in and Goodfellows organised quotes for me and arranged for the contractors to have access to the premises. Any issues were quickly and efficiently dealt with by email or phone call.PositiveResponsiveness, Professionalism

Trevor · 21 June 2021

★★★★★ 5/5

Google

I have recently purchased a home in Cheam Village. Goodfellows was the agent marketing the property. I initially dealt with Sabrina who was excellent on the initial viewing. Thereafter I met with Stefan the Sales Manager. Every step along the way Stefan was brilliant. He arranged for us to go into the property multi occasions as there needs a lot of work to be done. Extremely helpful with the process and gave great advice along the way. Even on the 11th hour when I thought we wouldn’t complete Stefan reassured me and made phone calls to ensure it was completed. I would definitely recommend Stefan and his team if you are looking to sell or buy as they really helpful, professional and knowledgeable. Should I ever decide to sell that’s the agent I shall be using. BrianPositiveResponsiveness, Quality, Professionalism

Brian · 21 June 2021

★★★★★ 5/5

Google

Amazing team. Goodfellows came highly recommended, and that recommendation was accurate. Stefan valued our house, gave us clear feedback and we decided to ask him to sell the house. Great decision. They call back when they say they will, so what they say they will and are very friendly to deal with. I hope I never have to sell another house, it’s stressful, but Stefan and the team supported us all the way, and I would use them again without hesitation. Thanks guysPositiveResponsiveness, Quality, Professionalism, Value

Jackie · 21 June 2021

★★★★★ 5/5

Google

Excellent and efficient service as usual from Fella Naas and her colleagues at Goodfellows.My property wasn't on the letting market for more than 24 hours before a tenant was found,and all the necessary paperwork was organised and signed by the end of the week!The flat is now occupied. Very happy.Jaz

Imperial · 17 December 2025

★★★★★ 5/5

Google

We had a wonderful experience with Goodfellows Cheam. Josh was so friendly from the time we viewed the property and kept us to date with all that we needed to submit. He was swift in dealing with any questions we had and made the whole process seamless! Thoroughly impressed

Vimbai · 21 April 2024

★★★★★ 5/5

Google

Goodfellows Cheam team made our house buying process a relaxed one despite the time it took to complete. Special thanks to Stefan. He was an absolute pleasure to work with. He was always quick to respond and thorough in his explanations. He made the entire process seamless and stress-free. Thanks a ton to Stefan and all other members of the team.

Sahil · 8 July 2023

★★★★★ 5/5

Google

I rarely ever find the time to write reviews anymore, but this person I have dealt with at Goodfellows - Cheam Village deserves the recognition and respect from her managers, Lorraine Green. She is genuinely a one in a million. I have dealt with properties since 2013 and not once have I ever experienced a sales person who truly wants the best for her clients, regardless if they buy from her or not. I dealt with Lorraine back in the Summer and she showed me a property. She was kind, friendly and very informative and honest. She never once pushed me for a sale, she never pestered me, she always followed up and made herself available to me for questions at any time. She was down to earth and felt like a friend upon our first interaction. After the first viewing, I contacted Lorraine almost 4 months later, I mentioned my name and she knew exactly who she was talking to, what my situation was, my motorbike, the fact I had a dog and even remembered my partner didn't turn up to the last viewing! She made a ridiculous amount of effort that I have never seen in anyone before, to remember the tiniest of details about me made me feel like she wasn't just after a sale, she wanted the best for me and was interested in my well being and happiness. A good-hearted person! Lorraine booked a second viewing for me this week, unfortunately I didn't see her on the day but we had a follow up call to find out how the viewing went. I had made an offer on a property elsewhere and this had been accepted, but Lorraine was over the moon for me. She didn't care that I didn't buy from her, she was excited and felt the same relief I had felt after a lengthy stressful time for me trying to find the perfect property. She spent a good while allowing me to ask questions in relation to me buying this property elsewhere, she answered questions I had about conveyancers, mortgages and she went above and beyond to obtain information for me, not forgetting the fact I didn't buy a property from her! Sales members are notoriously known in most industries of pushing for sales and if there is no money in it for them, they are quick to forget you and move onto the next person. This is far from the case with Lorraine. I have agreed to keep her updated through my progress, and God forbid it doesn't work out with this property, Lorraine will be the first person I call. The senior management at this branch as well as directors have to know about Lorraine, I'm not sure if they are aware of this wonderful lady but I hope my words encourage them to reward her and show her the recognition and respect she deserves. To lose her as an employee, this branch will truly experience a major loss and will be a huge blow to the team. I wish Lorraine the absolute best with everything and could not fault her at all with anything. Lorraine, thank you a million times, you will never truly understand how appreciative I am. You have over delivered and never once stopped caring or being outstanding during this pandemic and have always been positive and helpful. Thank you for everything :) Jay

Jay · 22 December 2020

★★★★★ 5/5

Google

Louise showed my mum, myself & my brother around a retirement flat in Cheam village. She was patient kind and knowledgeable. I can highly recommend Goodfellows from our experience with Louise she really went the extra mile answering all my questions and showing us all of the facilities available. Thank you Louise

Karen · 2 June 2025

★★★★★ 5/5

Google

I dealt with Stefan and i have to say, what an excellent experience. I never had problems getting him on the phone, he was honest, and when it came to timescales, what he said turned out to be true. If you need a good estate agent that you can talk too, Goodfellows in Cheam Village is the one to go to. Anytime i went there in person EVERYONE there is friendly, professional and easy to talk to. Stefan knows his stuff so, many many thanks to him and the team there.

Andrew · 30 July 2020

★★★★★ 5/5

Google

Simply the BEST. Our house sold on the first day of viewings (18 potential buyers on the first day). Sabrina worked relentlessly to try and exchange and complete the sale on time with numerous calls to different solicitors. She really took on all the stress for us and still remained positive throughout. Her professionalism is to the highest standard and I cannot thank her enough. There was great communication throughout the selling and buying process. Goodfellows Cheam really do provide a personalised service and treat every case individually. Stefan is a very approachable and a likeable person and have complete trust in him. We are so so happy we chose Goodfellows to help with the sale of our property. Thank you thank you thank you!!!!!! Dr Nik Patel.

Nikhil · 29 July 2020

★★★★★ 5/5

Google

The team at Goodfellows Cheam were fantastic and due to their diligence we were able to complete quickly and smoothly. The communication from the team was excellent and they continually kept us in the loop. We are so happy in our new home and are very appreciative of the services the provided.

Laura · 23 December 2023

★★★★★ 5/5

Google

During the whole house renting process, Beckie and her team demonstrated a high level of professionalism which deeply impressed me. With their expertise and kind assistance, I successfully moved in my new home with my family and settled in well. I have no reservation to recommend Cheam Good Fellows to all my friends who plan to relocate to UK!

Joey · 29 June 2023