Goodfellows Cheam reviews

★★★★★ 5/5

Google

I have just recently changed my house and i got house on rent as per my choice . So for that i wanna say thank you to Joshua Allcock who was the agent from googfellows. We received best service from hm from day one to until the end of whole process. I am recommending this agency to all who are in trouble for house in sutton and cheam area .

Mansuri · 29 July 2024

★★★★★ 5/5

Google

I had the lovely experience of being shown around a property by Molly. I view a lot of properties through my business and have to say she is by far the friendliest bubbliest agent I’ve had the pleasure of meeting. Whilst there she gave suggestions and followed up with me later on. Sadly the house didn’t have sufficient bedroom space for my needs. I would recommend Molly to anyone looking to have their house let, what an asset to this company.

Jenine · 13 November 2023

★★★★★ 5/5

Google

i cannot explain how incredible Molly has been with helping me and my mum through our experience, in every step along the way! She awnsered every enquiry with accurate information and quick responses. Any issues we had she was able to incredibly quickly resolve, even using her own time to drive over to the property when we needed her! Unbelievable service and we've been incredibly blessed to have her helping us along the way! Thank you so much Molly, Reece and Bev x

Reece · 14 October 2023

★★★★★ 5/5

Google

I have been working with Beckie and her team for years, and I can confidently say that their professionalism and expertise have made all the difference in managing my properties. From the very beginning, they have demonstrated a deep understanding of the local real estate market. Their ability to find and secure reliable tenants has been nothing short of impressive. Beckie and her team are excellent communicators. They have always kept me well-informed about the status of my properties, ensuring that I am never left in the dark. Their attention to detail and commitment to providing exceptional service is truly commendable. What sets them apart is not only their ability to fill vacancies quickly but also their knack for finding the right tenants. They conduct thorough background checks and screening processes, which has led to a hassle-free and secure rental experience for me. Overall, I highly recommend Beckie to any property owner/landlord looking for a reliable and efficient team to manage their rentals. Their dedication to their work and their clients is truly exceptional.

Nik · 30 September 2023

★★★★★ 5/5

Google

We have been using Goodfellows since 4 years for buying our house, letting our properties. The team at Goodfellows is excellent and go above & beyond to ensure deals are done on time and all the parties are clearly informed & happy. Molly is an exceptional experienced negotiator. She got our property let in no time keeping us regularly informed about the progress being made. Beckie's work resonates strongly with the words perseverance and consistent. She can get into the every little detail and ensure that things are put right when they go wrong. Lillian is great with all the communication with the tenants and is very thorough and prompt in her work. Overall great team at Goodfellows Cheam and we look forward to be leaning on them for years to come for all our property needs.

Kabeer · 28 September 2023

★★★★★ 5/5

Google

Yasmin was fantastic! She’s very responsive and made the whole process smooth. From viewing to reference check, everything was done in under two weeks. Highly recommend!

Sharon · 13 November 2025

★★★★★ 5/5

Google

My partner and I just moved to the UK from New Zealand and were really struggling to find a place- after not hearing back from anywhere for a couple of weeks, Goodfellows arranged a viewing for us the same day we called and we had our flat held for us the next day. We had some troubles moving in on our end but Molly was super helpful and patient with us, completing her side quickly and efficiently to make the move as smooth and fast as possible. Excellent service and a tremendous help to us when we had absolutely no idea about renting in the UK!

Jasmine · 26 August 2023

★★★★★ 5/5

Google

A big thank you to Stefan & Loraine at Goodfellows Cheam for their hard work, support and dedication in relation to selling my house. In particular Stefan's experience, professionalism and patience were invaluable when it came to sealing the deal. Not all buyers play fair but I am pleased to say Stefan's calm and diplomatic approach got us to completion. Maria and Alison also played their part in moving the whole process forward. The Cheam Team really are the best!

Joanna · 23 August 2023

★★★★★ 5/5

Google

I required the services of a lettings agent in Worcester Park in 2022. I invited three local lettings agents, one of which was Goodfellows Estate Agents in Cheam Village. Beckie Durrant, Lettings Manager from Goodfellows, came to assess my property and discuss relevant matters. It was immediately obvious that Beckie had done her homework and she was better informed then the other two agents. She came with a pile of literature helpful to landlords. She discussed many matters and by the time she left I had learnt a lot! (I am a teacher by profession and I know when someone has done his/her homework!) Beckie’s rental estimate was higher than that of the other two agents, who were less well informed then Beckie on many issues regarding the rental market in the Worcester Park area. I gave Beckie the go ahead and she arranged photographs to be taken of my property and within a few days the property details were online, and she promptly found me a tenant who paid the advertised rent. When the tenants left after a year in 2023 Beckie organised viewings whilst the tenants were still at the property, and once again, she found new tenants for me in less than a week! Whilst Beckie was dealing with the new tenancy Kelly Burton, the Property Manager, got on with the end of tenancy process for my existing tenants. I was kept fully informed at all stages. Shortly afterwards I was invited to their office in Cheam Village to sign the contract and the other associated paperwork. As a landlord I am highly satisfied that Beckie Durrant and Kelly Burton of Goodfellows Estate Agents gave me and continue to give me excellent service. If you are a landlord you ought to try Goodfellows! They are really good!!

Minazali · 29 June 2023

★★★★★ 5/5

Google

We considered a few Estate agents before choosing Goodfellows and we are so pleased we did. We didn't feel like we were being given the hard sell or promises that wouldn't be kept. In fact we couldn't have dreamt getting 12 viewings on the open day just a few days after going on the market. Then selling a week after going on the market and for more than the guide price (which was not undervalued). Goodfellows have been there when needed and kept in touch as well as helping push things forward. We certainly wouldn't hesitate to recommend Stefan and his lovely team.

Sue · 30 April 2023

★★★★★ 5/5

Google

I chose Goodfellows Cheam after talking to four estate agents in total. Stefan Rojas and his team at Goodfellows stood out from the crowd as being the most genuine, motivated people, ready to get our house sold. Everything with Stefan, Sabrina and Martin and everyone else in the office went really well - they held our hands through the whole (stressful!) process, worked hard to keep everyone in the chain happy despite it taking six long and difficult months to get an exchange due to issues further up the chain, and got us over the line in the end. We recommend Goodfellows Cheam 100% as a team that will support you and care about not only the nuts and bolts of the deal, but that will also make sure you are happy as well. Lovely, talented people!

HeatherLovesElvis · 31 March 2023

★★★★★ 5/5

Google

I had a fantastic experience with Goodfellows in Cheam towards renting a property. I would like to thank Joshua, Fella, Beckie for their support throughout the process. Both Joshua and Fella are very friendly, helpful and attentive. They made things simple and easy, the transaction was smooth. I highly recommend this agency for renting properties!

Guillaume · 22 September 2024

★★★★★ 5/5

Google

I’d first like to commend Molly for her professional approach. From first call, to arranging the viewing, to being punctual and helping with getting our offer across. Though due to our own personal reasons we couldn’t proceed, Molly’s approach to her work definitely left a lasting impression. Would also like to thank Branch Manager Becky for also lending her support with our search and consultation. I know where to go when looking for a home In Cheam!

Jj2jj · 30 May 2023

★★★★★ 5/5

Google

We started working with Goodfellows in August 2022 when we saw a property and fell in love with it immediately. We were quickly offered a viewing and Lorraine from Goodfellows took the lead from their liaising between us and the seller during our negotiations until our offer was accepted. From there Lorraine kept in good contact with us whilst we got our mortgage offer together. Although this took some time, Lorraine was patient with us and felt she really had our back keeping the seller at ease during this delay. At the point of exchanging contracts there delays from the sellers side but again Lorraine was great to get this resolved and moved along so we could get the deal over the line It was a pleasure working with Lorraine and have no doubt to recommend her and the Cheam office to anyone needing property services.

Ash · 30 January 2023

★★★★★ 5/5

Google

Not your Stereotypical Estate agent! Estate agent stereotypes exist for a reason, many of the agents we looked at when trying to sell our property fell into this category. Then we found Goodfellows. The team at Goodfellows Cheam, Stefan, Sabrina, and Lorraine were fantastic throughout the whole process of selling and it was certainly a difficult process (all caused by the agent above us). Despite misinformation, ups and downs in a aggressive market, the team went well above and beyond to help us, keep us sane and when we lost our buyer (due to circumstances well out of anyone’s control) the team had new buyers lined up within 8 hours and we had sold again in a week. Throughout this, they helped us through everything, including our search and Stefan went well outside his remit chasing down the chain and solicitors when other agents wouldn’t even reply to an email. Whilst many people will be driven by commission and glossy sales brochures to pick an agent, my advice would be: “Pick the agent you would be happy to speak to regularly, that you want to do business with and that gives you the feeling that you can trust them”. We looked at 7 agents and picked Goodfellows for this reason and we did not regret it ever. There are cheaper and bigger companies, but selling your home is stressful and you need a team that will work for you and with you from start to finish; not just chase the numbers and hands off when an offer is accepted. And as Stefan says “this is a team effort” and it is imperative to have a good team. In an industry filled with shiny suited sales people, who treat you as if it is a privilege for you to have them charge you, for often doing very little, Goodfellows in Cheam stand, not just head and shoulders above, but on a different level to all the others we looked at. If you are in their catchment area, I would not hesitate to recommend them. Actually, just ask if they will help you, even if you’re not in their area. They are that good to work with

CP · 1 November 2022

★★★★★ 5/5

Google

We had a very good experience with Goodfellows, Cheam. We are first time buyers. Without this team, it wouldn't have been possible to become a home owner. Initially we worked very closely with Stefan and Sabrina before the offer got accepted. After offer acceptance, Sabrina was very helpful through out the whole process. She always understands when there was a problem or query and made sure we got the response from the seller and their solicitors in a timely manner. For a first time buyer, the process was really smooth and we managed to do completion on our preferred date of 5th September. Thank you so much Sabrina and the whole team!!!

Jaya · 1 November 2022

★★★★★ 5/5

Google

I had a fantastic experience dealing with Goodfellows Cheam. They made the whole process of renting my new home so easy and seamless , right from the start when Mae was so understanding and accommodating with my viewing appointment (I was unfamiliar with the area and so coming in straight from work, was slightly late and very flustered 🙂). Mae and others have been very helpful picking up all the queries I've had and contributed immensely to my settling into my accommodation. Very impressed!

Seye · 2 October 2022

★★★★★ 4/5

Google

Lorraine, I know the sale of my house was not easy; but through your perseverance and tenacity you kept me informed regularly even though you bore the brunt of my constant phone calls, some of which included a few moans, groans and shouts!! Its all over now and your assistance surpassed my expectations especially as I received more updates from you than other parties concerned. You were patient with me and always returned my calls. Thank you and your team very very much (no doubt they had to listen to you and calm you down after a few of my calls!) You, together with your team are a great asset to your company and I will not hesitate to recommend you to anyone I know who would like to buy or sell a property. E Witham

Edith · 29 July 2022

★★★★★ 5/5

Google

Overall the experience of finding a place to rent with my partner was incredible, quick and reliable. I want to thank the entire Good fellows team and give a special mention to Keely Thompson for being such a great agent, she is extremely kind and helpful as well as fast when it came to responding any enquires we had trough the process, she is extremely reliable and reassuring we never had a doubt throughout our letting process. I would recommend this agency in the future with my eyes closed.

Diana · 29 July 2022

★★★★★ 5/5

Google

Ms Fella Naas is exceptionally good to handle the client demands and needs.

Masudur · 17 November 2025

★★★★★ 5/5

Google

We started our search for a new home to rent with Goodfellows and within moments Beckie had a few quality options for us to View. Not only did Beckie listen to our needs, she matched us to a new property and successfully got us moved in within 3 weeks. The communication from start to finish was so professional, and responsive, getting my documents and the landlords ready for our move in day, overall it was so straight forward. I would highly recommend Goodfellows and thank Beckie and the team at Cheam for everything they did to help us.PositiveResponsiveness, Quality, Professionalism

Natasha · 21 June 2022

★★★★★ 5/5

Google

Excellent friendly service; always available for help & sorted out all the issues I had, within a very short period of time, through out the tenancy period . I will always look forward to use their service again in the future. Special thank to Lilian and Beckie for all the help.

Nilanka · 29 July 2024

★★★★★ 5/5

Google

We have rented for the last 10 years. Good fellows has been the best by far! Easily contactable ,keeps you in loop through each referencing. Managed to get us in the property before Christmas. A massive thank you to Molly. Molly was so lovely, she’s a credit to you at goodfellows. We couldn’t be more grateful for all your help. The Golding’s!x

James · 23 December 2023

★★★★★ 5/5

Google

After not so great experiences with other agents, we had an absolutely amazing experience dealing with Molly at Goodfellows to get a house. Molly was super efficient and commercial minded in closing the deal and also ensured a smooth handover. She is experienced in negotiating with both parties. Credit to the whole team involved in the process. I would highly recommend them for both vendors and tenants.

Ramanjit · 20 August 2023