Every review we hold for the Cheam office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent friendly service; always available for help & sorted out all the issues I had, within a very short period of time, through out the tenancy period . I will always look forward to use their service again in the future. Special thank to Lilian and Beckie for all the help.
Nilanka · 20 March 2025
Agent replied · 25 August 2024
Dear Nilanka , what a great review and thank you so much for explaining why you gave the team 5 STARS. We look forward to being able to help you again in the future. Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleI have been working with Beckie and her team for years, and I can confidently say that their professionalism and expertise have made all the difference in managing my properties.
From the very beginning, they have demonstrated a deep understanding of the local real estate market. Their ability to find and secure reliable tenants has been nothing short of impressive.
Beckie and her team are excellent communicators. They have always kept me well-informed about the status of my properties, ensuring that I am never left in the dark. Their attention to detail and commitment to providing exceptional service is truly commendable.
What sets them apart is not only their ability to fill vacancies quickly but also their knack for finding the right tenants. They conduct thorough background checks and screening processes, which has led to a hassle-free and secure rental experience for me.
Overall, I highly recommend Beckie to any property owner/landlord looking for a reliable and efficient team to manage their rentals. Their dedication to their work and their clients is truly exceptional.
Nik · 21 October 2023
Agent replied
Nik thank you , we are very lucky to have three great members of staff that could help you with regard to Letting. Five Stars means a lot to the team and this will keep them motivated to deliver great service to the customers and clients that follow you.
★★★★★ 5/5
Googlei cannot explain how incredible Molly has been with helping me and my mum through our experience, in every step along the way! She awnsered every enquiry with accurate information and quick responses. Any issues we had she was able to incredibly quickly resolve, even using her own time to drive over to the property when we needed her! Unbelievable service and we've been incredibly blessed to have her helping us along the way! Thank you so much Molly, Reece and Bev x
Reece · 19 October 2023
Agent replied · 20 November 2023
Dear Reece , what a great review for Molly and yet again her great service is being truly rewarded by your very kind words. We really hope that landlords and tenants will read these reviews and realise that not every agent is the same and that Molly really is excellent at what she does and if anyone wants to experience her remarkable service please feel free to call / contact us. Thank you once again for your kindness and 5 Stars. Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleWe had a wonderful experience with Goodfellows Cheam.
Josh was so friendly from the time we viewed the property and kept us to date with all that we needed to submit. He was swift in dealing with any questions we had and made the whole process seamless! Thoroughly impressed
Vimbai · 20 March 2025
Agent replied · 20 June 2024
Dear Vimbai , thank you for this 5 Star review , Josh has just joined the team , transferring from another Goodfellows office so to say he will be pleased with this review is an understatement as it is so nice to feel you are making an immediate difference in an office when you first arrive. The office is thriving and we needed additional support to continue to offer our great level of service. Thank you so much for the kind words and we are so pleased and hope you are settling in to your new home. Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleWe have been using Goodfellows since 4 years for buying our house, letting our properties. The team at Goodfellows is excellent and go above & beyond to ensure deals are done on time and all the parties are clearly informed & happy.
Molly is an exceptional experienced negotiator. She got our property let in no time keeping us regularly informed about the progress being made.
Beckie's work resonates strongly with the words perseverance and consistent. She can get into the every little detail and ensure that things are put right when they go wrong.
Lillian is great with all the communication with the tenants and is very thorough and prompt in her work. Overall great team at Goodfellows Cheam and we look forward to be leaning on them for years to come for all our property needs.
Kabeer · 21 September 2023
Agent replied · 20 November 2023
Dear Kabeer , thank you so much for such a great and comprehensive review , when we read this it makes us feel so proud that a client is prepared to paint such a vivid picture as to why we are an agent to choose when it comes to letting. You are so right to point out that it is a TEAM effort with the right negotiator , manager and property manager and we can't thank you enough for taking the time and trouble to record your thoughts and experiences. Kind regards Goodfellows Cheam Village
★★★★★ 5/5
GoogleA big thank you to Stefan & Loraine at Goodfellows Cheam for their hard work, support and dedication in relation to selling my house. In particular Stefan's experience, professionalism and patience were invaluable when it came to sealing the deal. Not all buyers play fair but I am pleased to say Stefan's calm and diplomatic approach got us to completion. Maria and Alison also played their part in moving the whole process forward. The Cheam Team really are the best!
Joanna · 19 September 2023
Agent replied · 27 August 2023
Dear Joanna , thank you for your 5 Star review. We are delighted that you have highlighted points that we often find people don't consider when choosing an estate agent and those points are: Experience , Professionalism and Patience so thank you. We are so pleased that you were happy with our service and indeed with the whole team and we are sure that when Stefan and Lorraine read this review they will be extremely delighted to get their names mentioned. Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleYasmin was fantastic! She’s very responsive and made the whole process smooth. From viewing to reference check, everything was done in under two weeks. Highly recommend!
Sharon · 20 November 2025
Agent replied · 20 March 2026
Thank you for your kind review Sharon. We’re delighted to hear Yasmin made the process so smooth and will be sure to pass on your feedback.
★★★★★ 5/5
GoogleMy partner and I just moved to the UK from New Zealand and were really struggling to find a place- after not hearing back from anywhere for a couple of weeks, Goodfellows arranged a viewing for us the same day we called and we had our flat held for us the next day. We had some troubles moving in on our end but Molly was super helpful and patient with us, completing her side quickly and efficiently to make the move as smooth and fast as possible. Excellent service and a tremendous help to us when we had absolutely no idea about renting in the UK!
Jasmine · 27 August 2023
Agent replied · 20 November 2023
Dear Jasmine , thank you for sharing this story of success. We are delighted to know that we were able to help you secure a home to rent and Molly again has shown her speed of working and getting the job done. We are very proud of the service we offer and would like to thank you for you 5 Star Review. Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleI had a great experience with this agency and all the staff are very understanding, cooperative and very professional, friendly as well. Specially Fella, Beckie and Topaz were excellent during the process. I really am pleased with their great services.
Mohammad · 20 June 2025
Agent replied · 20 March 2026
Dear Mr Khan , what a wonderful review. We are very pleased that you were happy with the experience and delighted that you felt the whole team were excellent during the process. We hope that you will be able to recommend our services and we are delighted that we were able to assist you in finding a suitable home. Kind regards Goodfellows Cheam Village .
★★★★★ 5/5
GoogleYasmin is such a great agent. She made an effort to understand my situation in order to aid my search more appropriately. She took time out to give me much needed advice and was a thoroughly pleasant person throughout.
David · 20 April 2026
★★★★★ 5/5
GoogleGoodfellows were extremely useful and friendly estate agents. I would like to thank Topaz and Fella especially as they were both very helpful in finding me a new flat and making the process as smooth as possible!
Connor · 20 July 2025
Agent replied · 20 March 2026
Thank you for your positive feedback. We're pleased Topaz and Fella were able to assist you so professionally when finding your new flat. Your recommendation is much appreciated.
★★★★★ 5/5
GoogleSince searching for a property to rent, locating and moving in, plus the after service, I can thoroughly recommend the services of Goodfellows Cheam … in particular the professional diligence of Topaz Campbell. Thank you Topaz and all of the Goodfellows Team.
George · 20 May 2025
Agent replied · 20 March 2026
Dear George , what a great review for Topaz to read and to be proud of. We are delighted to have found you a suitable property and thank you for commenting on the after service as well as some agents seem to like the first bit but can forget the second , ever so important bit. Kind regards from the whole Goodfellows Cheam Team.
★★★★★ 5/5
GoogleMy husband and I have been so impressed with Goodfellows. Whilst we didn't end up renting a property through them, we were treated with kindness and professionalism throughout our experience. Topaz went above and beyond to accommodate viewings for us to fit around our work schedules and really listened to what we were looking for in a property. I would highly recommend!
Laura · 20 September 2025
★★★★★ 5/5
GoogleI required the services of a lettings agent in Worcester Park in 2022. I invited three local lettings agents, one of which was Goodfellows Estate Agents in Cheam Village.
Beckie Durrant, Lettings Manager from Goodfellows, came to assess my property and discuss relevant matters.
It was immediately obvious that Beckie had done her homework and she was better informed then the other two agents. She came with a pile of literature helpful to landlords. She discussed many matters and by the time she left I had learnt a lot! (I am a teacher by profession and I know when someone has done his/her homework!) Beckie’s rental estimate was higher than that of the other two agents, who were less well informed then Beckie on many issues regarding the rental market in the Worcester Park area.
I gave Beckie the go ahead and she arranged photographs to be taken of my property and within a few days the property details were online, and she promptly found me a tenant who paid the advertised rent.
When the tenants left after a year in 2023 Beckie organised viewings whilst the tenants were still at the property, and once again, she found new tenants for me in less than a week!
Whilst Beckie was dealing with the new tenancy Kelly Burton, the Property Manager, got on with the end of tenancy process for my existing tenants. I was kept fully informed at all stages. Shortly afterwards I was invited to their office in Cheam Village to sign the contract and the other associated paperwork.
As a landlord I am highly satisfied that Beckie Durrant and Kelly Burton of Goodfellows Estate Agents gave me and continue to give me excellent service.
If you are a landlord you ought to try Goodfellows! They are really good!!
Minazali · 29 June 2023
Agent replied · 29 July 2023
Dear Minazali , WOW what a great review ...Beckie will be so delighted and if we were her , take you review with her on all valuations!! The other point to note is how well she is supported by Kelly and the result , one very satisfied customer which we are delighted about. Thank you , we love 5 Star reviews. Kind regards Goodfellows Cheam.
★★★★★ 5/5
GoogleWe considered a few Estate agents before choosing Goodfellows and we are so pleased we did. We didn't feel like we were being given the hard sell or promises that wouldn't be kept. In fact we couldn't have dreamt getting 12 viewings on the open day just a few days after going on the market. Then selling a week after going on the market and for more than the guide price (which was not undervalued). Goodfellows have been there when needed and kept in touch as well as helping push things forward. We certainly wouldn't hesitate to recommend Stefan and his lovely team.
Sue · 7 May 2023
Agent replied · 29 July 2023
Dear Sue , wow can we please quote your review on all of our valuations. What a pleasure it is to read this as this is exactly how we want to be seen. We never want to hard sell and we never want to overpromise as we do see people who are taken in by some agents into overpricing and they waste three months y not selling and then when they do eventually sell, they actually sell at less than they could have got if they had gone on at the right price in the first place. Pricing is so important but as you also allude to ,so if the after care service that we provide to ensure that the hard work pays off and we get to that all important exchange of contracts through good clear communication with all parties. Thank you so much for your review , Stefan and his lovely team will treasure this and be ever so proud. Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleSpecial thanks to Stefan and the team at Cheam Village. Managed our sale with ease, especially as we had very anxious 1st time buyers. Can't fault them.
Angie · 20 September 2025
Agent replied · 20 March 2026
Dear Angie ..wow thank you, what a great review , it does go to show that a good agent can make it all stay together and mange the sale by communicating and keeping a positive attitude. Thank you. Kind regards Goodfellows Cheam Village .
★★★★★ 5/5
GoogleMaria and the team at Cheam Goodfellows were super helpful and proactive at selling our flat and helping us buy our new home. They went above and beyond when we had difficulties towards the end of the process. I would definitely recommend them!
Rebecca · 20 March 2025
Agent replied · 24 October 2024
Dear Rebecca , thank you for such a great review , it really does show why choosing the right agent is so important. We believe that we have one of the most experienced teams in the Village and feel that when a problem arises if anyone can solve the problem we can. Thank you for selling and buying through us , it was our pleasure and Maria will be very pleased to read such a great 5 Star review. Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleI chose Goodfellows Cheam after talking to four estate agents in total. Stefan Rojas and his team at Goodfellows stood out from the crowd as being the most genuine, motivated people, ready to get our house sold.
Everything with Stefan, Sabrina and Martin and everyone else in the office went really well - they held our hands through the whole (stressful!) process, worked hard to keep everyone in the chain happy despite it taking six long and difficult months to get an exchange due to issues further up the chain, and got us over the line in the end.
We recommend Goodfellows Cheam 100% as a team that will support you and care about not only the nuts and bolts of the deal, but that will also make sure you are happy as well. Lovely, talented people!
HeatherLovesElvis · 2 April 2023
Agent replied · 29 July 2023
Dear Heather we are so pleased that you and Darren were happy with our service . We really hope that other future clients will read your review and again ask us out to value their prized possession so that we may successfully move them to. We love what we do and we absolutely love clients like you to. We wish you all the best in your new home and thank you once again for the excellent 5 STAR review. Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleTopaz is a very helpful and effective lettings negotiator. She showed us around a number of properties - being very informative, communicative and helpful! Many thanks again and will use in future!
Matthew · 20 July 2025
Agent replied · 20 March 2026
Thank you for your positive feedback. We're pleased Topaz was able to assist you so professionally during your search for a property. Your recommendation is much appreciated.
★★★★★ 4/5
GoogleMiss Topaz was very kind and very patient while doing the viewing, she answered all my questions and even when I didn’t keep the property she kept being very professional, polite and kind. Thank you so much.
Joana · 20 May 2025
Agent replied · 20 March 2026
Dear Joana, thank you for a review that also highlights the other side of things. Yes we don't always find the right home but we will always remain polite and professional throughout and your review very kindly highlights this. Thank you. Kind regards Goodfellows Cheam Village
★★★★★ 5/5
GoogleI’d first like to commend Molly for her professional approach. From first call, to arranging the viewing, to being punctual and helping with getting our offer across. Though due to our own personal reasons we couldn’t proceed, Molly’s approach to her work definitely left a lasting impression. Would also like to thank Branch Manager Becky for also lending her support with our search and consultation. I know where to go when looking for a home In Cheam!
Jj2jj · 30 May 2023
Agent replied · 29 July 2023
Thank you and we do understand that on occasions circumstances change and we will always do our best to ensure that even if things don't work out we try to leave the right impression with you , so thank you for sending us this review. Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleWe started working with Goodfellows in August 2022 when we saw a property and fell in love with it immediately.
We were quickly offered a viewing and Lorraine from Goodfellows took the lead from their liaising between us and the seller during our negotiations until our offer was accepted.
From there Lorraine kept in good contact with us whilst we got our mortgage offer together. Although this took some time, Lorraine was patient with us and felt she really had our back keeping the seller at ease during this delay.
At the point of exchanging contracts there delays from the sellers side but again Lorraine was great to get this resolved and moved along so we could get the deal over the line
It was a pleasure working with Lorraine and have no doubt to recommend her and the Cheam office to anyone needing property services.
Ash · 30 January 2023
Agent replied · 29 July 2023
Dear Ash, thank you for describing why having a good agent on the case is so very important and also pointing out that an experienced agent really does make things happen and not fall through. Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleTopaz was really lovely and super helpful, answering all my questions. She had great knowledge of the area as well. Would be more than happy to work with her on any future moves.
Eve · 20 June 2025
Agent replied · 20 March 2026
Dear Eve , Topaz will be so pleased to read this , we believe this statement really reflects the service that we try to offer to all of our clients. Kind regards Goodfellows Cheam Village
★★★★★ 5/5
GoogleWonderful People to work with. They have taken care of all my necessary requirements to obtain a property. Quick to reach. The best in Town. Molly was my Agency contact, Thanks to her to help me transition into new property.
Nikhil · 20 March 2025
Agent replied · 8 December 2024
Dear Nikhil , this is such a great review especially as we are moving to that time of the year when it is nice to be settled into your home. Congratulations and Molly will be so pleased to read this. Kind regards Goodfellows Cheam Village.
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