Wards reviews

★★★★★ 5/5

Google

Kim Batchelor sale progression and Kenny George Sales. I have recently sold my house through Wards of Walderslade and the service has been fantastic. Kenny has been an absolute pleasure to deal with and has been of help wherever needed. We achieved a good price and sold quickly. Following the sale Kim Batchelor assisted in the exchange process and provided updates and chased the solicitors to make progress, I could not praise Kim enough for the outstanding service provided, a great help at a stressful time. Thank you both so much for all your help, I'm really not planning on moving ever again, but if i did, I'd use you without hesitation.PositiveResponsiveness, Quality, Professionalism, Value

Peter · 26 August 2021

★★★★★ 5/5

Google

Walderslade & Kim Batchelor sale progression - we were over the moon with the service we received from Wards and in particular our sales progressor Kim. We were almost at the end of the process when the Covid-19 pandemic struck and we went into lockdown. In all the uncertainty Kim kept us updated with regular phone calls and did everything she could to push it all through to completion for us and we managed to move into our new home mid-April. I would definitely recommend Wards!

Jessica · 21 June 2021

★★★★★ 5/5

Google

Lower Gillingham - Kim Batchelor sales progression. Wards Walderslade. Sold our house with Wards Walderslade in August last year and would definitely recommend them. We ended up part of a long chain of 8 houses and has been a very long process, as have only recently exchanged. However, we have very much appreciated having regular updates and support from Kim Batchelor , who managed to keep track of our chain and regularly update us of the progress. I think this role is very valuable at Wards. Thanks again to Kim and the team.

Kerrie · 21 June 2021

★★★★★ 5/5

Google

Kim Batchelor was absolutely amazing. We were buying our first property which was stressful enough, then a pandemic hit the nation (COVID-19) which delayed everything and made it that bit more stressful. I cannot stress enough how much time and effort she put into getting our purchase to go through. We had a very difficult chain that presented more and more problems along the way. Kim really pushed to get everything to go through as smoothly as possible and to be honest without her I don't think our chain would have worked. She worked through her days off to ensure we kept moving forward. She dealt with me on the phone multiple times moaning about circumstances that were out of everyone's control (which believe me, must of been a task in itself!) We are moving into our home tomorrow and we cannot be happier! Kim, you are a diamond, thanks for your help!

Emily · 21 June 2021

★★★★★ 5/5

Google

Last September we took the decision to market our home in Walderslade Woods and chose your Walderslade branch to be our Estate Agent. We embarked on our journey following a visit from Kenny and our home was marketed from the start with a passion and professionalism that I did not see with the other local agents. After Christmas a buyer was found and we moved to the the next phase of our home move. It was at this point we were introduced to Kim Bachelor who became our sales progressor and worked along side Kenny to keep everything on track. Things were progressing nicely and then Covid-19 hit and derailed all the progress we had made. We moved into our new home at the end of May and I can honestly say that without Kim and Kenny we would not be here. They have both been truly amazing. They have “virtually” held our hands throughout the process, have gone above and beyond their job descriptions, always responded promptly to our emails and calls (very often responding out of hours and on days off). Kim has chased the chain tirelessly and her can do attitude, good humour and professionalism have stood out. Your Walderslade Office is a credit to your company and I would not hesitate to recommend them to friends and family in the area. I would be so grateful if you could pass on our deepest and sincerest thanks to your team, paying particular attention to Kenny and Kim because without them we would not now be enjoying our new home.

Kerry · 21 June 2021

★★★★★ 5/5

Google

Having put off selling my house for quite awhile. Thanks to Covid 19 I had the time to sort out clothes and things for local charity shops, only draw back was not being able to take to the charities. Eventually I bit the bullet and gave Wards a call, Kenny George answered my call and after having a good chat and laugh we made an appointment to value my property. Although I was concerned about the clutter he put my mind at rest and we signed the sales agreement. A photographer visited property. As soon as house details were posted online with Wards viewings were booked. 5 people visited in total and within 3 days house was under offer. Once price was agreed I got in touch with Martin Toluston solicitors (think I've spelt right) as recommended by Wards. They responded the same day and agreed to representing my sale. I then got a call from Kim Batchelor at Wards who is the go between for seller, buyer and solicitors. I am happy to say that I have been well impressed with everyone involved in selling my house from the 3rd July until completion onthe 29th September everything went smoothly and Kim Batchelor kept myself and buyer informed of sale progress every week. If any of my friends or relatives were thinking of selling their property in Kent I would definitely recommend Wards to them. A big Thank You to everyone involved.

Dawn · 21 June 2021

★★★★★ 5/5

Google

We bought through Wards and also used their mortgage advisor Colin who was better than the previous 3 advisors we spoke to! Kim dealt with the purchase perfectly once things were going through. Chasing and keeping me updated as often as I needed. She even spoke to me outside of her working hours. Kenny oversaw the whole thing with expertise. Ami was the person I need to thank the most for our move. She recommended the property to us and genuinely understood what we were looking for. I felt Ami was the best person we dealt with across all aspects of the move and I genuinely feel she is an asset to Wards. Majorly impressed. That's not to detract from the others, who were also superb.

Yidbrad · 21 June 2021

★★★★★ 5/5

Google

Kenny George and his team at Walderslade - Sam, Terri, Ami, Jordan and Sue - were brilliant when it came to selling the house I owned with my ex-wife. Two previous buyers pulled out before we finally exchanged contracts and both times, Wards had arranged more viewing within days. Having accepted an offer, the baton was then handed to Kim Batchelor, the Senior Sales Co-ordinator, whose role it is to herd the various agents, buyer, sellers and their solicitors through the process to a successful conclusion. In this regard Kim was brilliant, but so too were Kenny and his team, remaining in constant touch and helping to unblock any obstacles. I think Wards operate an innovative and unique model and one other estate agents would do well to adopt. I would thoroughly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Phil · 21 June 2021

★★★★★ 5/5

Google

I used wards for the sale of my home. The staff are really on the ball and know their stuff. I would like to say the lady who dealt with us after the house sold was amazing. Kim understands mental health which was great for me as Kim went that extra mile for me.

Michael · 22 January 2024

★★★★★ 4/5

Google

I would just like to leave a review about Kim from wards Walderslade Our coordinator after I sold .she was so helpful always kept me Informed even if there was nothing to tell me. She was always available …. Very friendly And was genuinely thoroughly happ for me when I completed my sale . A really lovey lady . Louise

Louise · 25 August 2023

★★★★★ 5/5

Google

A huge thank you to Kim Batchelor for all your help with the difficult sale of my dad's house. If you hadn't been there I think I would have lost the plot ages ago. You are a credit to wards.

Toni · 23 September 2024

★★★★★ 5/5

Google

I cannot rate Kim highly enough. She is the best sales progressor I have ever dealt with. Her experience was undoubtedly what achieved our exchange of contracts and her kind and reassuring conduct is just what you need when you are dealing with one of the most stressful things in your life. Shout out to Kenny too. Great energy

Shena · 25 August 2023

★★★★★ 5/5

Google

Kim went above and beyond to ensure our sale and purchase went through. I’m not certain it would have completed without her! So grateful

Hayley · 16 April 2025

★★★★★ 5/5

Google

Walderslade & Kim Batchelor sale progression - we were over the moon with the service we received from Wards and in particular our sales progressor Kim. We were almost at the end of the process when the Covid-19 pandemic struck and we went into lockdown. In all the uncertainty Kim kept us updated with regular phone calls and did everything she could to push it all through to completion for us and we managed to move into our new home mid-April. I would definitely recommend Wards!

Jessica · 24 October 2020

★★★★★ 5/5

Google

Having spent a lot of time back and forth with solicitors not really getting anywhere Kim called to say she was taking over our case. Kim kept us updated every step of the way and got things moving quicker than expected. She is fantastic and a pleasure to work with. Thank you so much for all of your help!!

Kirsty · 26 July 2023

★★★★★ 5/5

Google

It’s been a pleasure working together with Wards- especially Kim and also with Aimi, Kenny, Ben and Max on buying our first property. Very helpful, great communication. As the first time buyers we definitely recommending Wards of Walderslade. Thank you!

Daniel · 26 July 2024

★★★★★ 5/5

Google

Kenny George, Kim Batchelor, and Sam Bahia went above and beyond to get my move completed and on the date that I requested! Kenny, then Kim spent the final week trying to move mountains up and down the chain to make it happen and they did not settle until they had. Kenny has been great since the outset and from the sale Kim has been great keeping me informed and things moving until completion.PositiveResponsiveness, Professionalism

Chris · 21 June 2021

★★★★★ 5/5

Google

We have just completed or purchase in Walderslade. Ben and Kim were very supportive, efficient and super helpful. It is so important when you have support along the way! If we were to buy another property, I would choose this team one more time without thinking. Thank you very much!

Svetlana · 23 November 2023

★★★★★ 5/5

Google

'Time is the most valuable commodity' and a key takeaway from my Wards of Walderslade experience is they are willing to give you as much of theirs as they can. Kenny George (Snr Branch Partner) and Sam Bahia (Snr Marketing Consultant) never put a property forward that did not meet our requirements and always made themselves available to us throughout the buying and selling process.PositiveResponsiveness, Professionalism

Edward · 21 June 2022

★★★★★ 5/5

Google

Big thank you to all at Wards, kim for chasing everyone and sorting out everything, Kenny for showing us the all the houses ,Sam and keiran for all the inquires and not forgetting Colin and his team for the mortgage I will use them again for the third time if I ever move again p.s also sold my house in 2 days Thanks again all

Steven · 21 June 2022

★★★★★ 5/5

Google

Fantastic service and speed! We purchased a house through Wards, they were efficient and very professional, always coming back to you when they said they would and pushing the sale forward. Particular thanks to Sam Bahia and Terri Truckle who relentlessly helped us exchange contracts prior to Christmas. I had my reservations about Wards from an experience around 5 years ago but clearly the team has changed and it definitely shows in a positive way.

Chris · 21 June 2020

★★★★★ 5/5

Google

We have had a great experience with Wards’, they have been amazing throughout the whole process. A big thank you to Kenny, Kim and Sam who have been a great help, all are really bubbly, funny and make you feel comfortable (especially as we are first time buyers and buying our first home). We will definitely be using Wards again in the future.

Nastasya · 21 June 2022

★★★★★ 5/5

Google

I am having such a wonderful experience with Wards in Walderslade - right from the start they have listened to our fussy requirements -sending us a constant flow of new houses and checking in on me regularly for an update - they are flexible with viewing times (accommodating our busy schedule )and have kept me feeling positive when the going gets tough ! They are a helpful,professional team that are a pleasure to deal with . Thank you so much for all your guidance and patience Mr Kenny, the lovely Aimi and Mr Ben - it’s a gold star from me 🌟

Michelle · 21 August 2024

★★★★★ 5/5

Google

We listed our property with Kenny in Walderslade and the house sold before we even had photos done. Kenny was was experienced, knowledgable and such a friendly guy. He filled us with confidence and I’d highly recommend him. Kim Batchelor assisted with after sales and she continuously kept us in the loop and answered any queries promptly. A great team! Thank you.

Sai · 21 June 2022