Trusted Agent profile
Verified
★★★★★
1,127 reviews across 2 platforms
22B Military Road, Chatham, ME4 4JA
Robinson Michael & Jackson's Chatham office at 22B Military Road is rated 4.6 out of 5 across 1,127 reviews on two platforms, including 950 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chatham office, from every platform, shown as written. First names only.
5/5
GoogleReally grateful for the support. Always available, clear with updates, and worked hard to get us to exchange on time. 10/10 service. Thank you Angela Schoeffer.
Thank you for leaving this amazing review about our sales progressor, Angela. We are so pleased you had a great experience!
5/5
GoogleA very straight forward service received by RM&J. Both Sam and Angela were fantastic. Excellent service and thank you
Thank you for sharing your great experience with others! With special mention of Sam and Angela. We are so pleased you're happy. - RMJ Chatham
5/5
GoogleWe have dealt with Tia.. what a great sales person she is.. she could answer my questions, find things out for me etc...a really nice person at our viewing and dealing with on the telephone. She Always rang back and kept in touch. I will definitely recommend Robinson Michael Jackson to others due to this very positive experience.
Hi Paula, Thank you for sharing this lovely review about Tia. We are so happy you have had a great experience😊 …
5/5
GoogleA great experience from start to finish. Angela and the team gave constant updates on progress and were always available to answer any questions that I might have. Helpful and professional, I would highly recommend their services, thank you.
Thank you Barry it was a pleasure to deal with you from start to finish. Thank you and the best to you. Mark RMJ
5/5
GoogleTia was courteous and professional as she showed me around the properties. She was ready with all the answers to the questions I had. One thing that impressed me the most, is how she respected the current owners wishes. Highly recommended.
Hi Rudo, thank you for this lovely review about Tia! We are so pleased you have had a great experience with us!🏡👏🏼 …
5/5
GoogleId like to say a big thank you for the team for helping us with the sale of our property especially Angela who kept me up to date I couldn't have done this without you well done im a very satisfied customer
Hi Michelle, thanks so much for this great review about Angela, we are so pleased you have had a great experience!😊 …
5/5
GoogleSam, Kiran, Angela and team was instrumental and efficient in the sale of my property at Chatham. Thank you
Hi Melvin, thank you so much for great review with mention to Sam, Kiran and Angela. We are so pleased you had a great experience🏡🎉 …
1/5
GoogleI had a very disappointing experience with the Chatham branch of Robinson Michael Jackson. Communication throughout my transaction was non existent, and there was a lack of consideration for my position in the transaction. The process felt rushed at the end due to earlier delays that were not of my making. Based on my experience, I found the service to be unprofessional, terribly managed, and not supportive of the client.
Hi Kieran, We have no record of you on our system and have not previously been contacted by you regarding this matter. Please contact us at Chatham@robinson-jackson.com with further details and we’ll be happy to look into this for you. RMJ Chatham
5/5
GoogleAs first time buyers we didn’t really know anything about the process of buying a house but the whole team and RMJ were so helpful and made the process as simple as it could be, Angela especially was incredibly helpful, always phoning us with updates and chasing solicitors to try and get everything moving. Very grateful for such a friendly team!
Hi Hannah, thank you for leaving for lovely review about the team - with special mention to Angela. We are so pleased you're happy😊 RMJ Chatham …
5/5
GoogleGreat customer service from all members of staff. Kiran was exceptionally helpful and consistently attentive to customers’ needs at all times. I would highly recommend them.
Hi Barry, thank you for this amazing review about RMJ Chatham - with special mention to Kiran. We are so pleased you have had a great experience😊 …
5/5
TrustpilotLibby was our agent
Libby was our agent, she is very professional and helpful in gaining a place to rent. The property was in great condition and clearly carefully selected by the company. She was quick to reply and was very helpful over the phone.
5/5
GoogleI would like publicly to thank Angela at RMJ for help and support. She was able to update me on the progression of the sale and explained things i didn't understand. She was more helpful to me than the solicitor. So as they say in my country "big up urself Angela you're the bomb". Thanks again
Thankyou Barbara, for your positive review. We are so glad you have had a good experience with RMJ.
5/5
GoogleThe team at Robinson Michael & Jackson have been fantastic. They have really turned around our selling experience and have kept us up to date every step of the way. Our agent Tia has been particularly kind and helpful!
Hi Yana, thank you so much for leaving this brilliant 5-star review! We are so pleased you have had a great experience with the team and it has been a pleasure working with you this far😊 …
5/5
GoogleI have been viewing some properties around Swanscombe with Beth and she has been absolutely incredible. She is so friendly and approachable. No question is ever a silly question to ask her. She’s always quick to respond to any messages I send her. I truly trust her and if and when I ever sell a property, Beth will 100% be the estate agent I will trust! I recommend her to anyone and everyone
Thank you so much for your incredibly kind review. We’re delighted to hear about your positive experiences viewing properties with Beth. It’s wonderful to know you’ve found her friendly, approachable, and responsive, and that she has been able to support you so well throughout your search. Your trust and recommendation mean a great deal, and we truly appreciate you taking the time to share your feedback. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleBeth was amazing. She was very well prepared and very friendly. She showed us around the property and gave us some good feedback.
Thank you for your kind review. We’re delighted to hear that Beth provided such a positive viewing experience. It’s great to know she was well prepared, friendly, and able to give you helpful feedback during your visit. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleAngela has been so professional and informative throughout the process, not once has she got fed up with my numerous phone calls and questions she very much helped ease the stress. I truly recommend
Thank you 😀 …
5/5
GoogleBeth was wonderful and very kind. Very professional and we love the agency ! It has very big range of houses! Amazing service
Thank you so much for your wonderful review. We’re delighted to hear that Beth made such a positive impression with her kindness and professionalism. It’s also fantastic to know that you were pleased with our range of properties and the service you received. Your feedback means a great deal to our team. Kind regards, the RJ Ebbsfleet Garden City team
5/5
TrustpilotCalm and steady guidance - made a world of difference.
I wanted to send a note to express my sincere gratitude for their hard work and expertise in helping me purchase my new home. I know how complex the process can be, but they truly made it feel seamless and stress-free. I especially appreciate Terri from the progressions team with how she kept me informed every step of the way. Her quick responses to all my questions, and her unwavering professionalism, and calm and steady guidance made a world of difference. Thanks to Terri, Patricia and the team, I'm now settling into my new home and couldn't be happier. I'll be recommending them to anyone I know who is looking to buy or sell a property.
1/5
TrustpilotDisappointing experience with RMJ
Disappointing experience with RMJ. They introduced buyers, but I felt I had to drive negotiations and challenge their advice to achieve the price I wanted. My complaint was met with a response I found dismissive. For £5,100, I expected better advice and support. I wouldn’t use them again. I’m also unable to leave a google review as it’s being reported by the agency. Their google reviews are heavily sanitised and they’re abusing the system to skew their rating. Incredibly poor.
5/5
GoogleKiran was prompt and on time, very professional and had good knowledge of the property and local area and was able to answer my questions
Hi Ian, thank you for taking the team to leave this great review about Kiran -RMJ Chatham
5/5
GoogleBuying our first place was a big deal, and honestly, we were a bit lost at the start. Choosing Robinson Michael & Jackson turned out to be a great move, mainly because of the support from Angela and the whole team. Angela was key in keeping …
Hi Ethan, thank you so much for taking the team to leave this detailed and complimentary review about the team here at RMJ Chatham. We are so pleased you are satisfied and we wish you both nothing but the best in your first home! 🏠😊 …
5/5
GoogleBeth was fantastic today the best estate agent I've had ask for Beth if you want to view a property she's amazing
Thank you so much for your wonderful review. We’re thrilled to hear that you had such a positive experience with Beth and that she made a great impression during your viewing. Your kind words mean a lot to both her and the team, and we really appreciate you taking the time to share your feedback. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleTia was amazing in helping me list my home. She’s incredibly educated, professional and explained every step clearly, making the process stress-free. Her market knowledge, attention to detail and dedication truly stood out. I felt supported …
Hi Marques, thank you so much for this kind and honest review about Tia. We are so pleased you have had a great experience!😊 …
5/5
GoogleThis is our second time using Robinson Michael & Jackson’s services and, as the first time, we cannot be happier with their knowledge, professionalism and commitment. I wanted to say a massive thank you to Kiran, who’s been there every step of the way. Thank you again to you and everyone who was involved in this process. ☺️
Hi Georgiana, thankyou for sharing your positive feedback with others! We are so glad you are having a pleasant experience with us. RMJ Chatham
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robinson Michael & Jackson's Chatham office has 1,127 reviews across two platforms: 950 on Google, 177 on Trustpilot (across the whole business).
Robinson Michael & Jackson Chatham & Rochester is rated 4.6 out of 5 across all 1,127 reviews, and 4.9 out of 5 on Google from 950 reviews.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Sittingbourne won Gold.
Robinson Michael & Jackson Chatham & Rochester, 22B Military Road, Chatham, ME4 4JA.
