Trusted Agent profile · Chatham
Verified
★★★★★
1,135 reviews across 2 platforms
22B Military Road, Chatham, ME4 4JA
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Chatham, at 22B Military Road, is rated 4.6 out of 5 across 1,135 reviews on two platforms, including 958 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Every review we hold for the Chatham office, from every platform, shown as written. First names only.
5/5
GoogleThe property was very lovely, but me and my partner decided that is not for us and we will continue our search.
We are glad to hear you had a good experience at the viewing despite the property itself not being for you. Thankyou! RMJ Chatham
5/5
GoogleVery pleased with great service from Robinson Michael & Jackson. Always very efficient and quick response, big professionals and very nice service from all Chatham team especially Angela 😉. …
Thank you so much for the feedback its much appreciated. Please let us know when you are in the market again and we will be happy to help!
5/5
GoogleVery happy with the service provided by Robinson Michael & Jackson. Their expertise and care made my house sale stress-free. Clare did a great job with initial appraisal, marketing and and negotiations. Special thanks also to Sale …
Hi George, Thank you for the review. Team RMJ Chatham
5/5
GoogleKiran at RMJ has been very friendly and responsive during the initial stages of our search.
Hi Emily, thank you so much for sharing your experience with others. We are so pleased you have had a great experience😊⭐ …
5/5
GoogleReally easy to work with! Sold our house in 1 week. Communicated throughout so I knew where we was and if I needed to do anything. Angela was very helpful!
5/5
GoogleOne of the best and most natural house viewing experiences we've had. Special thanks to Kiran, our sales negotiator, who was fantastically professional throughout. Knowledgeable, yet humble and extremely attentive.
1/5
TrustpilotAbsolutely appalling!! Avoid at all costs...
Absolutely appalling. We reviewed their website about their procedures with COVID and viewing properties. My parents who are cash buyers were looking to view a bungalow were told that they could not view the bungalow due to the fact that they had not sold yet?! They are in a fantastic position and are keen to find their dream home but were told by Nick the branch partner that they could not do this. When I pointed out that this information is not shared on the website he simply kept repeating that they had to have sold to be in with a chance of viewing. But this information is not anywhere on their site so I said it cannot be enforced if the rules are not clearly stated it is total misinformation at a high level. I told him that I would complain about the instant dismissal and total lack of service he simply said and I quote’ I’m the branch partner who are you going to complain to may I ask’? Customer Service you can appreciate at its very best! as an ex estate agent I’m dumbfounded. In this day and current climate he was happy to turn people away. Lost business on a potential sale in excess of £400,000. A real clever business move .. business idiot of the year. Avoid at all costs.
Good Morning Tracey Many thanks for your review. I am disappointed that you have felt the need to leave the review that you have. Especially as you are aware that we telephoned the owner of the bungalow you mention and explained that your parents were very keen to view the property. We asked if they would be prepared for your parents to view the bungalow albeit they are not currently in a proceedable position. As we explained the owner then confirmed they are more than happy for your parents to view when they are in a proceedable position and when the chain below is complete but were not willing to let them view before this. Re your comment I told him that I would complain about the instant dismissal and total lack of service he simply said and I quote’ I’m the branch partner who are you going to complain to may I ask’? You spoke with my colleague first who explained the situation. You then asked to speak to someone that you could make a complaint to and my colleague passed you to myself. I explained the situation to which you were still unhappy and asked who you could escalate the complaint to further. I explained that this would be myself. At no point did I say I am the Branch Partner who are you going to complain too. As discussed yesterday the owners are more than happy to arrange a viewing for your parents when they are under offer and able to proceed with a purchase if they are happy with the bungalow when the view it. Kind Regards Nick
5/5
GoogleI sold my property straight away and I have been very pleased with the helpfulness of the staff thought out.
Hi Sandra, thank you for this kind google review about the team here at RMJ. We are so pleased you have had a great experience! 🥰⭐ …
5/5
GoogleWe had a great experience with Robinson Michael & Jackson. We were looked after incredibly well by Angela who probably kept the sale alive in the face of spectacular incompetence by our charlatan solicitors (WYM LEGAL). …
Thank you so much.
5/5
GoogleGreat service from RMJ, especially from their Administrator Isabelle, she is friendly, helpful and efficient, excellent communication, would highly recommend.
Thankyou for your positive feedback! We appreciate it and are glad you have had a great experience. RMJ Chatham
5/5
GoogleFriendly efficient service,
Hi Michelle, Thank you for sharing your experience with others! We truly appreciate it🥰 …
5/5
GoogleGreat professionalism’s,communication was topnotch, I will use RMJ a million times, highly recommend them.
Hi Christy, what a lovely review! Thank you so much for sharing your experience with others😁 …
5/5
GoogleWe always love dealing with Beth - such a friendly attitude!
5/5
GoogleA brilliant service from start to finish from the entire Robinson Michael and Jackson Chatham team to successfully sell my property. During the conveyancing process, I always received helpful updates from Angela, which helped to reassure me …
5/5
GoogleOur Sales Progressor, Angela, has always kept us updated every step of the way, and we are pleased to have used them. Claire, who've done the initial assessment have also guided us with her expertise. We can highly recommend them to would-be sellers.
So pleased to hear that Paul. Thank you
4/5
TrustpilotWe booked RJ to sell our home in early…
We booked RJ to sell our home in early 2023 and were very impressed with the introduction. As time went by many people came to view the house but alas no sale. Eventually towards the end of the year we received an offer and were glad to accept. Only downside during the year was that on one occasion the garage door was left unlocked and a light was left on inside the house. The house keys were misplaced on one occasion but luckily we found a second pair.
5/5
GoogleWe purchased a property earlier this year and Dallas and Kendall were super helpful and supportive in making sure the process was smooth. …
Hi Sarah thank you for the review. Good luck in your new home!
5/5
GoogleHaving used another local estate agents to no avail, Joe and Mark from RMJ were excellent at helping me sell my property during a challenging market. They were very professional & always upbeat when we faced challenges. Once my property was under offer, Angela was excellent - she constantly kept me up to date and was incredibly proactive. I couldn't recommend RMJ Chatham enough.
5/5
GoogleHaving used another local estate agents to no avail, Joe and Mark from RMJ were excellent at helping me sell my property during a challenging market. They were very professional & always upbeat when we faced challenges. Once my property was under offer, Angela was excellent - she constantly kept me up to date and was incredibly proactive. I couldn't recommend RMJ Chatham enough.
5/5
GoogleWhat a brilliant team! A special mention for Sam and Angela who have been wonderful throughout the process. I have dealt with many estate agents and can safely say these guys are top notch when it comes to service, reliability and speed.
Thank you so much for your kind words.
5/5
GoogleThank you Angela and company, we got there in the end/ always put me at ease very happy with the service Professional all the way.
You are welcome Maria, thank you for your patience as this one took a while!
5/5
GoogleReally good service from RMJ I would recommend them to anyone buying/selling. Always making sure we were completing the process as quickly and efficiently as possible without being pushy. Everything was smooth with the transaction with very little stress. 👍🏻👍🏻👍🏻 …
5/5
TrustpilotMy partner and I have had a nice easy…
My partner and I have had a nice easy move in with the team, thank you Xanthe, Hollie, Fel and Chloe
5/5
GoogleHad a great service from Kiran, she was lovely on all viewing we have had! Allowed us to squeeze in another viewing on a day when we only had one! Would recommend having her as an estate agent if you can!
Thank you Jessica it’s much appreciated
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson Chatham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 20222022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Send Robinson Michael & Jackson Chatham & Rochester a message.
Yes. Robinson Michael & Jackson Chatham & Rochester won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Chatham branch at EA Masters 2022, and 1 other industry award since 2021.
