Robinson Michael & Jackson Chatham & Rochester reviews

★★★★★ 5/5

Google

Fantastic assistance the team were always on hand for any queries on hand and provided clarity and support throughput the whole process

D · 13 November 2025

★★★★★ 5/5

Google

Whilst our sale unfortunately will not be progressing, the service and support we have had from Robinson Michael & Jackson, in particular Angela Schoeffer, has been truly excellent. It was a difficult and complex situation that Angela took …

Richard · 8 October 2024

★★★★★ 5/5

Google

Amazing work from the team as usual. This is my second time using this team and they didn’t disappoint, from start to finish. Angela Schoeffer as usual helped push the process to completion, many thanks to the team.

Toyin · 22 May 2025

★★★★★ 5/5

Google

Angela was absolutely amazing when helping me buy my first home and their whole team was always there to help with anything

Abu · 22 May 2025

★★★★★ 5/5

Google

Lovely house, Kiran was very friendly and welcoming to the property with good knowledge of the house and surrounding area. Thank you

Julie · 22 May 2025

★★★★★ 5/5

Google

The Chatham RMJ team helped market and sell my Chatham property.They were all friendly, helpful and very efficient.They offered excellent value.....

Glen · 13 November 2025

★★★★★ 5/5

Google

Great response! Very quick reply’s always kept in the loose! They chases and made sure everything happens and quick as possible! Angela was who I was dealing with and she was amazing! Generally lovely! And made sure everything was sorted!

Katherine · 22 May 2022

★★★★★ 5/5

Trustpilot

Just wanted to say a big thank you to…

Just wanted to say a big thank you to the Strood team especially Jade and Michelle to whom where both amazing , helpful and very much professional in dealing with the sale of my House the whole team gave me confidence and understood the sensitivity of the case to which they where dealing with , i would recommend this team to anyone wishing to use an estate agents

Peter · 2 November 2022

★★★★★ 5/5

Google

Very good service from Angela and the team I would recommend this company for purchase and sales, very helpful and nice touch with the new home gift they give you

Rebecca · 22 May 2023

★★★★★ 5/5

Google

I just want to thank the whole team at RMJ, but especially Tom and Angela. We brought our forever home through this agency. They went above and beyond. If we had any queries, they helped and solved everything! They were truly kind, polite, …

Charlotte · 8 October 2021

★★★★★ 1/5

Trustpilot

Awful

Awful - rainham branch Kent Kelly has taken £20 of my deposit to glue a small corner of the carpet on a step. 1 month after, the job was not done, also when I asked for a receipt refused to give me one. How could she, if it didn't exist?Also they tried to take more money of me but couldn't because didn't have proofs Also when you ask to fix something while you're living in their property, it takes long, nothing is straightforward, and if possible you are made to pay.Maybe other branches are ok but Rainham is hallucinating I simply had to complain to ombudsman because there is none to complain to apart from Kelly and Natalie the managers in Rainham. Noone gives you any details Worse letting agency

Diana · 24 August 2020

★★★★★ 5/5

Google

All of RMJs team Claire,Mark,Angela and Tia were first class keeping us informed at all times.Nothing was too much trouble.The sale was completed very quickly.Indeed when nearing the completion date the buyers solicitors began dragging their heels and angela had to chase them up,so helpful.

Anthony · 22 May 2024

★★★★★ 1/5

Trustpilot

Very unimpressed with the service given…

Very unimpressed with the service given by the Belvedere and Bexleyheath branches. I have tried to arrange viewings with both, to not get a call or email back as promised to update me. I rang multiple times to be asked all the same questions again, when there should be notes on their system. One of the agents was also very hasty on the phone, when I had clearly not finished with all my questions. It can be difficult to get through to them on the phone. There is definitely room for a lot of improvement.

Pelumi · 28 July 2020

★★★★★ 5/5

Google

Angela offers stand out service and would highly recommend.

Joanna · 14 February 2026

★★★★★ 5/5

Google

Kiran was absolutely amazing, helped us arrange several viewings at such short notice. Very helpful and knowledgeable, would definitely recommend!!

David · 22 May 2025

★★★★★ 4/5

Google

workers here are very nice and understanding. Good coomunication skills and work well in a team

Onyinye · 13 December 2025

★★★★★ 5/5

Google

We had a viewing today with Beth who was very accommodating and gave us a lot of information about the property she was very nice and helpful

Kudzai · 31 May 2026

★★★★★ 5/5

Trustpilot

Erin and ellie have been super helpful…

Erin and ellie have been super helpful of getting us our home, they have made sure everything is done as soon as possible and have been in contact about everything step, can't fault them, Gravesend

Customer · 30 March 2026

★★★★★ 5/5

Google

RMJ sold us our property, let and managed it and then helped us sell it. So, we experienced the full range of their services. From the beginning, I have been impressed with the reliability, professionalism and friendliness of their staff. Every department we have had to deal with - Buying, Letting, Property Management, Finance, Sales and Sales Progression - has demonstrated a consistency of standard which has been great for us. Of particular note, Mark and his team in getting our property sold in 2 weeks and Angela who progressed the sale with great skill and determination. My thanks to all.

Richard · 22 May 2020

★★★★★ 5/5

Google

From the moment I booked my first viewing and during the whole conveyancing process of buying my new home, I've received a very high grade of service from a very professional firm. The staff team have been very friendly, helpful and have made buying a home, a pleasant experience. I would like to give a big thank you to Angela for keeping contact, constantly providing me with information updates, which gave me peace of mind while going through the home-buying process. Cheers

Ollie · 22 May 2020

★★★★★ 5/5

Google

Absolutely brilliant from Robinson Michael &Jackson Chatham especially Angela who dealt with our purchase through them, seeing as they didn’t make any money from us as we only bought through them Angela was superb, constantly keeping us informed as to what was happening and chasing other estate agents and solicitors, wish we had sold through them as well would have been a lot easier and smoother If you’re looking for estate agents look no further Absolutely superb and will recommend to anyone

Iain · 22 May 2020

★★★★★ 5/5

Google

Kieran of Robinson Michael & Jackson showed a great customer service ,when she showed us round the property at central parade in Rochester. She should keep it up. 🙏🌹 …

Esther · 22 July 2025

★★★★★ 5/5

Google

Lovey people always there to help will go above and beyond always on time just the perfect people when your buying a house or flat

Freddie · 12 September 2025

★★★★★ 5/5

Google

Would like to thank Angela and all the team at Robison Michael & Jackson, for all the attentive and readily available support during our home purchase. Probably the easiest and most efficient Estate Agent experiences I've had, and for which I am truly thankful.

Rodrigo · 22 May 2024