Robinson Michael & Jackson Chatham & Rochester reviews

★★★★★ 5/5

Google

Found Angela, Tia and Kieran helpful in getting our sale completed at last, after a few unexpected hurdles.

Nikki · 14 February 2026

★★★★★ 5/5

Google

Holly has been fantastic in supporting us with setting up viewings. Her communication has been excellent - we really appreciate the effort and support particularly as first time buyers.

Georgia · 22 May 2025

★★★★★ 5/5

Google

An excellent service from the branch manager Sam. From start to finish, they were professional, reliable, and always available to help with any questions. Their expertise and dedication made the whole process smooth and stress-free. Highly recommend to anyone looking for a trustworthy estate agent!

Param · 22 May 2025

★★★★★ 5/5

Google

I recently bought my first home with my partner, & found it pleasant working with Robinson Micheal & Jackson Chatham. Angela & Claire were available on the phones throughout the day for any questions and within a few months, we were able to …

Toni · 8 October 2022

★★★★★ 5/5

Google

Fantastic service by Amanda try will use again

Ronnie · 3 May 2026

★★★★★ 5/5

Trustpilot

I would like to recommend…

I would like to recommend Robinson&Jackson in welling for the sale of my home Thanks to Scott Anthony Hazel & Adel + big thank you to Tony.I was very impressed with the work they all put in for the sale of our home you will be good hands with this company

Customer · 9 July 2024

★★★★★ 1/5

Trustpilot

DO NOT USE - Dartford & Sales Progression Team

We became under offer in October 2021 and I have to say we managed to tie the sale up quite quickly. The valuation manager Ben was professional and friendly and made us feel at ease selling through them. However, this did not turn out to be the case. Unfortunately, things went downhill as soon as the case was handed to the sales progression team. Our case was handed to Tracy who was always quick to try and get you off the phone, never gave my buyers instant updates, and would relay incorrect information. Considering we used their recommended conveyancing partners, they didn't seem to check their internal portal and was constantly chasing for incorrect information. The buyer and I ended up regularly updated each other and every time I spoke to him, I was shocked to hear he was constantly chasing RMJ for updates and was even put on hold for half-hour as Tracy had forgotten about him. In the end, he didn't bother contacting them at all and neither did I. The progression was poorly managed and had the buyer and I not built up a good relationship personally, I fear the sale would have fallen through at several points during the progression, due to the mis advice of the legal work and mortgage offer. Whilst I'm grateful for the communication between myself and the buyer, at times it did make things stressful and surely this is why you pay an estate agent to manage these things for you! On the day of completion I expressed my disappointment and concerns to the manager Nick, and he explained he will look into the matter and come back to me. A week on and I haven't heard anything! Consdiering we signed a contract at 1.5% with the promise of a dedicated sales team, progression team and exposure on right move - I'm not entirely sure what we've paid for !!! We were on the market for two weeks, and I pretty much progressed the whole sale myself due to the lack of support and undelivered service from RMJ. In my honest opinion do not sell through RMJ in Dartford or any other branches (As we also used the Gravesend branch for our mortgage services and that was disappointing - again lack of updates) and if possible avoid buying through them. Espically if you are a first time buyer as you will get no support what so ever. Just make sure you have a great solicitor to support you through the process. Will never use in the future or recommend them to anyone !

Rebecca · 6 April 2022

★★★★★ 5/5

Google

Friendly professional estate agents, gave clear procedure and instructions every step of the way.

David · 14 March 2026

★★★★★ 5/5

Google

I want to personally thank Angela and Mark for their hard work and dedication throughout the process of us purchasing our very first home. I couldn’t of done this without them. Really clear, answered every question and constantly kept us up to date. What more could you ask for. Thank you so much!!

Vicky · 22 May 2021

★★★★★ 5/5

Google

Cannot fault the service we received from valuation through to sale. Staff very friendly and nothing was too much trouble, kept us up to date throughout the sale process. Excellent customer service and would highly recommend.

Eduardo · 22 August 2025

★★★★★ 5/5

Google

Angela has been fantastic at keeping us completely up to date on our purchase along with the status of the chain. We kept waiting for the other shoe to drop with how smoothly it was going and how communicative everyone was but it never …

Joe · 8 October 2024

★★★★★ 5/5

Google

Kiran was a pleasure to deal with, she met us on time at the property to view. She walked us through the property and was engaging. Great agent.

Simon · 22 May 2025

★★★★★ 5/5

Google

Robinson Michael & Jackson Chatham were very helpful through the whole process of us selling our home. From the valuation which was informative and helpful but not pushy, through to the open house days they kept in touch with us regularly …

Joanne · 8 October 2022

★★★★★ 5/5

Google

A big thank you to the RM&J Chatham branch sales team. Particularly Dulcie, Tom, Mark and Angela for their continues efforts in working to ensure the end-to-end process of my roperty purchase was as smooth as possible. They were all very …

E · 8 October 2022

★★★★★ 5/5

Google

Gabija from RMJ was excellent on customer service and has lots of knowledge the property which I viewed, she has answered most of questions which normally estate agents don’t know when they come viewing.

Imran · 26 August 2025

★★★★★ 5/5

Google

Very happy with the helpful attitude and competence of all I dealt with, especially Angela, who went above and beyond to education, enlighten and reassure me, every step of the way in buying my new home, thank you 😊 …

Antonia · 5 December 2022

★★★★★ 5/5

Google

Very happy with the helpful attitude and competence of all I dealt with, especially Angela, who went above and beyond to education, enlighten and reassure me, every step of the way in buying my new home, thank you 😊 …

Toni · 2 December 2022

★★★★★ 5/5

Google

Looking to buy my first home and Tia has been very helpful throught the process of searching, thank you

Alex · 22 May 2024

★★★★★ 5/5

Google

Thanks Kiran for taking the time to show us around the property and answering the questions in due course we had. You have been very helpful.

Rustam · 22 May 2025

★★★★★ 5/5

Google

Kiran was very helpful at the viewing today. Lovely to talk with and knowledgeable about the property. A pleasure to meet and I loved the house

Julie · 22 May 2025

★★★★★ 5/5

Google

Excellent professional agents, we could put our trust in from instruction to getting us to a offer within a couple of weeks. Communication and support and feedback has been excellent. Thankyou Sam, Kiran and Holly, you have made the process stress free.

Elle · 22 May 2025

★★★★★ 1/5

Trustpilot

Promise the world and give you nothing

Promise the world and give you nothing, weeks without any communication or advice. All the staff were friendly at first, then once they have you, they quite pompous and overbearing. Think they are mini gangsters..

Just · 16 May 2026

★★★★★ 5/5

Google

Viewing this place was a wonderful experience. We were conducted round by Kiran who from the start of the viewing was so amiable, approachable, supportive, convincing and professional. …

Joseph · 30 September 2025

★★★★★ 5/5

Google

I spoke to Kiran yesterday in regards to a property, she was amazing, very helpful and polite, making the experience easy and enjoyable! Highly recommend.

Shannah · 22 May 2025