Trusted Agent profile · Chatham

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Robinson Michael & Jackson Chatham & Rochester reviews

★★★★★ Excellent

1,127 reviews across 2 platforms

22B Military Road, Chatham, ME4 4JA

Robinson Michael & Jackson's office in Chatham, at 22B Military Road, is rated 4.6 out of 5 across 1,127 reviews on two platforms, including 950 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.

Google logo

4.9 / 5

950

Reviews on Google

This office

Trustpilot logo

177

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chatham office, from every platform, shown as written. First names only.

1/5

Trustpilot

Robinson Michael and Jackson handled…

Robinson Michael and Jackson handled the management of my flat in Northfleet for over 2 years. The problems started when I was trying to sell the flat. The tenant was given notice to vacate in October 2024 and didn’t do so until the middle of November unfortunately the prospective buyer fell through. Also they changed me to being the water account holder before the previous tenant left the property in the middle of November. Also they were slow in chasing up rental payments for the flat on the due date they were due to be paid.

Jonathan · 20 May 2025

5/5

Google

Great communication, easy to arrange viewing.

Naibai · 7 June 2026

Agent replied · 8 June 2026

Thank you for leaving this great google review! - RMJ Chatham

5/5

Google

Dulcie and Tom and their team at Robinson Michael & Jackson Estate Agents in Chatham were fantastic from start to finish. They were always available to answer our queries and really helped speed the process up. Dulcie and Tom were polite and courteous at all times. I would certainly recommend.

Dylan · 22 May 2022

Agent replied · 6 June 2023

Thank you Dylan and all the best to you for the future!

5/5

Google

We had a fantastic experience working with Robinson Michael & Jackson Chatham. During our mortgage process. From start to finish, they were professional, knowledgeable, and incredibly supportive. They guided us through every step, answered …

Olalekan · 30 September 2025

Agent replied · 22 May 2026

Hi Olalekan, thankyou for leaving this amazing review based on your experience with the team here at RMJ Chatham! We are so glad you have had a positive experience and we wish you all the best.

5/5

Trustpilot

Lacey was great

Me and my family Have been shown around the same property twice by Lacey. She was very professional and we didnt feel rushed at all. She was friendly/polite and sociable. And a credit to your company.

Danny · 18 June 2026

5/5

Google

BY FAR THE BEST EXPERIENCE!!!! I had a property in Chatham for sale on the market been advertised by another estate agent for 4 months with two Unserious buyers pulling out of the transaction …

Francis · 30 September 2025

Agent replied · 26 September 2025

Hi Francis, thankyou so much for leaving this incredible review about the team - with special mention to our Branch Manager, Sam. Reviews like these are what make everything worth it for us! We wish you nothing but the best with your onwards🥰🏡🎉 …

5/5

Google

Exceptional service x A huge thank you to Angela for your guidance x I would highly recommend Robinson Michael and Jackson to anyone x

Sharon · 22 May 2024

Agent replied · 29 August 2023

Your welcome, thank you for the kind words!

5/5

Trustpilot

Eltham Branch - Excellent Experience

Nobody likes estate agents, but some are better than others, and RJ was definitely one of those rare few. I had a 'difficult' property to sell and they managed to do this effectively and efficiently. Communications were particularly good and all members of the team knew exactly what they were doing and did it well. I would happily recommend them to anybody selling a property.

John · 14 November 2023

5/5

Google

We had recently purchased a flat and it was a difficult purchase for multiple reasons. Angela from Chatham branch went above and beyond to ensure it will get completed as planned and always available help us out. We are very pleased with the level of service .

Priyabrata · 22 May 2025

Agent replied · 26 July 2024

Hi Jena, so pleased to have got this 'done' for you. Finally!

5/5

Google

Elliot has been very helpful whilst on the hunt for a property. He has gone out of his way to attend viewings after work & advise us on other possible properties.

Louis · 22 May 2025

5/5

Trustpilot

A viewing with Georgia from Orpington…

A viewing with Georgia from Orpington Branch. Extremely knowledgeable about the property. Very kind courteous and friendly. A warm and lovely personality - a great asset to the business and as a result I shall recommend them. She will go far in her career without doubt.

Gatwick · 2 April 2026

5/5

Trustpilot

Had a great experience with Robinson…

Had a great experience with Robinson and Jackson Swanley branch. Zac who was my sales negotiator was absolutely amazing he kept me updated at all times and ensured the correct buyer was found for me in a matter of weeks, his top customer service skills and genuine kindness and desire to sell my property was evident from the get go. Thanks Zac and the team for making my sale as stress free as possible can’t rate them highly enough!!

Jada · 5 September 2022

5/5

Google

Angela was so very helpful ,having to take over the sale mid way through no easy task. When i had questions they were answered promptly or the information found out to keep me up to speed .I highly recommend her for her efforts and patience …

CHRIS · 8 October 2022

Agent replied · 31 May 2023

Thank you Chris much appreciated!

5/5

Google

It’s been great engaging the RMJ team from Chatham. Greatly appreciate the timely & clear communication from Kiran & everyone my wife & I have been in touch with. If every estate agent has colleagues like them, customers will always get a 5-star experience.

Samuel · 22 June 2025

Agent replied · 22 May 2026

Hi Samuel, thank you for taking the time to leave this kind google review. We are so pleased you have had a great experience😊🏡 …

5/5

Google

Had a good experience with putting our flat for sale. Angela and Sam took care of everything . Took a bit longer to complete. Not their fault. Very supportive team.

Az · 13 November 2025

Agent replied · 26 July 2024

Good to hear, thank you.

5/5

Google

Well presented, very friendly and knowledgeable

Learner · 30 May 2026

Agent replied · 4 June 2026

thank you so much for this lovely 5-star review about the team! - RMJ Chatham

5/5

Google

So super helpful. Tia helped me in a moment of crisis, very calm, professional and supportive.

Charline · 14 March 2026

Agent replied · 15 April 2026

Hi Charline, thank you for this brilliant review about Tia! We are so pleased you have had a great experience. RMJ Chatham

5/5

Google

Quick initial response, gave honest and expert advise on selling the property. Tried number of ways to ensure quick sell at a good price and sold within two weeks. Provided good support during process up until final completion.

Sandra · 22 August 2025

Agent replied · 22 May 2026

Hi Sandra, we are so pleased to hear you had a great experience with us from listing the property all the way to its completion. We wish you all the best😊⭐ …

5/5

Google

Smooth House Purchase with Robinson, Michael & Jackson. I recently completed a house purchase through Robinson, Michael & Jackson and was very pleased with how the process went. Angela, the sale progressor, was …

Matthew · 30 September 2025

Agent replied · 22 May 2026

Hi Matthew. Thank you for sharing your experience with others! We are so glad you have had an amazing experience from start to finish!

5/5

Google

Very happy with the service provided. My sales progressor, Angela, was easily contactable, helpful and friendly throughout the purchase process. Many thanks Angela.

Sarah · 22 May 2024

Agent replied · 26 July 2024

Always good to hear, thank you.

5/5

Google

We originally brought our house through Robinson Micheal and Jackson so they were the first people we thought of when we were selling. They’re an amazing bunch Angela kept me updated throughout the whole process and they made us feel like valued customers I couldn’t recommend them more!!

Nicole · 22 May 2022

Agent replied · 6 June 2023

Thank you Nicole

5/5

Google

She is so kind and sweet when we were seeing the houses.

E · 7 April 2026

Agent replied · 15 April 2026

Thank you for this great review about a member of staff here at RMJ⭐

5/5

Trustpilot

Thank you for your professionalism

We have used RMJ for many years and they haven’t disappointed. Tammy has been very helpful in attending to all our questions and concerns. The overall team at RMJ have also been very polite and friendly. Would not hesitate to use them again.

Neil’s · 21 November 2024

5/5

Google

Found Angela, Tia and Kieran helpful in getting our sale completed at last, after a few unexpected hurdles.

Nikki · 14 February 2026

Agent replied · 15 April 2026

Hi Nikki, thank you for sharing your experience with others! We are so pleased you had a good experience with the team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Robinson Michael & Jackson Chatham & Rochester

Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Sittingbourne won Gold.

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