5/5
GoogleMann Countrywide offered professional and helpful advice when I was looking for a flat to rent. Since being a tenant they have always responded to any maintenance issues promptly. Would recommend to anyone wanting to live in Medway
Trusted Agent profile · Chatham, Kent
Verified
Mann Chatham reviews
★★★★★
144 reviews across 1 platform
126 High Street, Chatham, Kent, ME4 4BY
Part of Mann, see every office.
Mann's office in Chatham, Kent, at 126 High Street, is rated 4.5 out of 5 across 144 reviews on 1 platform, including 144 Google reviews rated 4.5.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Reviews
Every review we hold for the Chatham office, from every platform, shown as written. First names only.
Google5/5
GoogleLisa Davie at Mann Countrywide offered a great service - Letting 2 x properties for me in an exceptionally tight timescales. I'd be happy to recommend Mann Countrywide's letting service to any other landlord.
5/5
GoogleI have just started a purchase through Mann Chatham and have been happy liaising with Holly Richards. She has been giving complete an timely information, conducted a vey helpful viewing and provided assistance with the various follow-ups required.PositiveResponsiveness, Professionalism
Agent replied · 19 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a great experience buying with Holly and the rest of the team recently. Very attentive and provided me with regular updates as the sale progressed! Thanks - will recommend.
Agent replied · 30 July 2023
Thank you for your amazing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI had an excellent experience with these agents . Their communication was really good they handled my sale really well and were very efficient . I would highly recommended them.
Agent replied · 30 July 2023
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had great experience overall with my home transfer thanks to the professional and effecient staff of Mann. They are very good with what they do, quick to respond to emails and phones, and they are all friendly and accomodating! Thanks Mann!
Agent replied
It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.
2/5
GoogleDont appreciate the multiple unsolicited marketing letter through the post asking to sell with you.
Agent replied · 30 July 2023
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleBilly Newlands and the Mann Sales and Letting Agents Chatham have been superb! Majority of my communications have been with Billy - he was fantastic. Fast, responsive and exceptionally professional. Every step of the process explained and delivered fantastically! Could not fault the service! Thank you so much for everything!
5/5
GoogleVery good service quality (communication, speed, etc
Agent replied · 25 November 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleFantastic service, always call back when they say they will and very helpful. Helped us find a house very quickly and have responded to any queries we have had about the property. Highly recommend.
Agent replied
Hi Erica, thanks for your great 5* review and recommendation. I'm delighted to read that you had such a great experience with Mann in Chatham. Best wishes, Tracey.
5/5
GoogleOverall an excellent, efficient team. They are a pleasure to work with and know the business very well. I want to only deal with Mann EAs moving forward. Great service. Well done team.
Agent replied
Thank you for your great 5* review and kind words. Kind regards, Scott
5/5
GoogleVery friendly and efficient staff always rent my property fast, leaving me with absolute minimum (a couple of days) void periods. I thoroughly recommend this very able team and company.
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that the Mann team were once again able to provide their proven, 5* service! Many thanks for the recommendation. Best wishes, Lucy.
5/5
GoogleI got a fantastic service from vivienne@ mann sales and letting Agents Chatham. Many thanks for all your effort, it was highly impressive.
5/5
GoogleMann countrywide, Chatham found me an excellent tenant in a very short period of time. Communication, financial transactions and all other dealings with the office was professional, easy, straight forward and completely hassle free. Their fees too are very reasonable. If you are looking for an Estate agent in Chatham that you can depend on, give Sam Tabor a call. I am glad I did.
5/5
GoogleVery accommodating and good customer service
Agent replied · 30 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
1/5
GoogleAbsolutely awful from the staff to the service. AVOID.NegativeResponsiveness, Professionalism
Agent replied · 19 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleWe found Gurv Thind very efficient, really helpful service , highly recommend him .PositiveResponsiveness, Quality, Professionalism
Agent replied · 19 June 2024
Thank you for your great 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat Expereince, would highly recommend, very helpful throughout the whole process,
Agent replied
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleMatt Lewis Lettings Negotiator at 126 High Street, Chatham, Kent ME4 4BY. He has outstanding customer service skills, is Very calm, responsive and has excellent co operation.
5/5
GoogleMann Lettings Chatham, have helped me and my partner to find our first house together. From the start the staff have been friendly and approachable and have always been polite and willing to listen. I recommend this agent if you are looking to rent in the Medway Area.
5/5
GoogleVery pleasant to deal with.PositiveResponsiveness
Agent replied
Thank you for your 5* review!
1/5
GoogleThe staff are extremely rude and seem not to know their jobs.
Agent replied
Good afternoon Odion, I'm very sorry to hear that this was your experience. I would like to hear more about any issues you had in the hopes that we could improve in the future. If you would like to go into more detail please email me at review@countrywide.co.uk.
5/5
GoogleFantastic service, very helpful and efficient.
Agent replied
Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott
4/5
GoogleFriendly and helpful agents.
Agent replied
Thank you for your kind review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
