Trusted Agent profile · Chapel House
★★★★★
117 reviews across 2 platforms
6 Shopping Centre, Hillhead Park Way, Chapel House, NE5 1DT
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains,'s office in Chapel House, at 6 Shopping Centre, is rated 4.8 out of 5 across 117 reviews on two platforms, including 115 Google reviews rated 4.8.
Every review we hold for the Chapel House office, from every platform, shown as written. First names only.
5/5
GoogleExcellent to work with throughout the whole process. Warren was extremely professional and the best of four estate agents we asked for a valuation. Saved some money by getting Warren to do the photos himself and they were of a very high …
Hi John, Thank you for your kind review. It was great to work with you as a team to sell … More
5/5
GoogleThe team did an amazing job of selling my property, there were a few challenges along the way, but they held my hand and guided me through! Excellent customer service from Warren, Jada and Deni, I would definitely recommend Reed Rains Chapel House
Hi Annmarie, Thank you for the kind words and comments. It was great to work with you to sell … More
5/5
GoogleDeni at Reed Rain's Chapel House provided outstanding service. She was patient, understanding, put herself out numerous times to help us buy the property. She kept us informed of what stage the process was at. Thank you Deni Karen & Keith
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. We’re glad we could help. If you ever need anything in the future, don’t hesitate to reach out. Best of luck with your new home!
5/5
GoogleI rang today for some advice & information. I am totally clueless with this sort of stuff, Deni really helped me to understand everything, took her time to walk me through all the steps and booked a valuation for me. Fantastic customer service, so friendly and polite. I highly recommend. Thank you so much Deni!
Hi Kristie, Thank you for your kind review. I am pleased you where happy with the service we offered you and I will pass on your kind words to Deni. Kind Regards Warren
5/5
GoogleI highly recommend the team at Reeds Rains Chapel House. They are all friendly, efficient, patient and I was especially impressed with the level of communication. Special thanks to Ricky and Warren but they’ve all been great. Really happy with the high levels of service and my house was sold quickly. Don’t hesitate to use this agent.PositiveResponsiveness, Professionalism
Hi Heather, Thank you for your positive review and kind words. I will pass your comments on to Ricky and the team and we are delighted we have been able to secure you a buyer in a very short space of time. Kind Regards Warren
5/5
GoogleRight from the start Deni was the professional as we viewed the property. Also throught out are journey on buying the property! Supplied us with solicitors, advice on mortgage advisers. Which led to life …
Hi Frazer, Thank you for the detailed review. It was great to work with you to purchase … More
5/5
GoogleWow what can I say fantastic service through out , Debs in particular was outstanding nothing was to much trouble , always rang you back if she was busy , and keeps you up to date with the sale , She is an asset to the team x Mrs Green
Thank you for your kind review, we are always delighted to hear positive feedback about our team in the branch.
5/5
GoogleRecently had a market valuation on my parents home. The service that Reeds Rains can provide is phenomenal. The research behind the scenes is informative and so useful for potential buyers. Warren was professional, and very knowledgeable. I recommend this branch 100%
Hi Gina, Thank you for your kind words and positive review. It was great to meet you at the property and if you need anything else please just let us know. Kind Regards Warren
5/5
GoogleThe service from Warren and the team has been brilliant. Everyone has been friendly and professional, I’ve been kept up to date with how things have been progressing, and have received prompt responses to any questions I’ve had. Would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value
Hi Helen, Thank you for your kind words. If there is anything else we can do to help then please just let us know. Kind Regards Warren
5/5
GoogleZoe was super helpful and responsive, couldn’t of asked for more!
Hello Alex, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future.
5/5
GoogleAs a landlord who has used Reeds Rains for years I called Warren and the team at Chapel House to help me with my buy to let mortgage. I found the team to be very helpful and informative and would recommend them to any landlord.
Hi David, Thank you for your positive review. I am pleased you are happy with the service you have received from myself and the team. Kind Regards Warren
5/5
GoogleVery efficient service from the whole team. Transactions were completed quicker than expected, which was great. Any queries were answered without delay. Great value for money. I would certainly recommend this estate agency to others.
Hi Pauline, Thank you for your kind review. It was great to work with you as a landlord and find you a tenant quickly. We look forward to working with you again in the future. Kind Regards Warren
5/5
GooglePleasure to deal with, everything was straightforward and managed well by Warren and his team. Sold via auction first time round for a price I was happy with. Would recommend.
Hi James, Thank you for your positive feedback and review. If there is anything we can do to help in the future please just let me know. Kind Regards Warren
5/5
GoogleWarren from Reeds Rains Estate Agents valued my property. He was excellent, explained the process eloquently. Warren explained all the options available to me, had planned in advance statistics and identified local amenities which would help sell the property. I thought the price given by him to sell on my behalf was fair. He was thorough, polite and genial. All in all Reeds Rains were excellent to deal with and I would highly recommend them.
Hi Brian, Thank you for the positive review. It was great to meet you and value your property and provide the advise we did. If you need any further help or have any more questions please just let us know. Kind Regards Warren
5/5
GoogleWe bought a house with Reeds Rains and received excellent service. Jada was exceptionally good and kept us up to date with everything either by phone or email.
Hi Gillian, Thank you for your kind review. It was great to work with you to help you move into your new home. If you need anything in the future please just let us know. Kind Regards Jada.
5/5
GoogleAs a first time buyer, the whole house process of Purchasing a house was extremely daunting. However, one thing I was always certain of is that reeds reins would always be on hand to help with whatever worry, query or question I may have. Nothing seemed too small or silly and every member of staff I have spoke to has been incredibly friendly, professional and helpful. Getting into my new home before the Christmas rush wasn't something I considered possible anymore, but with constant communication and assistance from the agents, we are due to next week!PositiveResponsiveness, Professionalism
Hi Sarah, Thank you for your positive review. We are always happy to help and we are over the moon you have been able to complete before Christmas. If you need anything else please just let us know. Kind Regards Warren
5/5
GoogleNeeded a reputable agent to value and sell my home. The experience has been wonderful. Warren and his team have made it look easy. Thank you for everything.
Hi Chris, Thank you for the positive review and kind feedback. It's been great working with you to sell your property and if you need anything else please just let us know. Kind Regards Warren
5/5
GoogleExcellent service all the way through when renting a property. Ricky made the process easy and took into account that I was relocating when doing documentation and checking ID in my local branch.PositiveProfessionalism
Thank you Jamila for your review. Always happy to help and accommodate as best as we can. Kind Regards Ricky
5/5
GoogleWe had our house on the market with a different estate agent for six weeks and we were not happy at all. We contacted Reeds Rains at Chapel House, who marketed our property after we received a recommendation from a family member. The house went on the market on the Tuesday, we had a viewing on the Wednesday, followed by a full asking price offer on the Thursday. We were delighted! Even more so by the communication we have continued to receive from Warren and Sarah, who are keeping us informed every step of the way. If you are thinking of selling your home, I’d recommend you give them a call, I only wish I did 6 weeks earlier. Thank you!PositiveResponsiveness, Professionalism
Hi Gill, Thank you so much for leaving such a detailed and lovely review. I am pleased we where able to help find you a buyer quickly and I will pass on your kind words to our hard working team. If there is anything else you need please just let me know. Kind Regards Warren
5/5
GoogleThe service I received from Reeds Rains and Warren in particular was brilliant. I was selling my Sisters house as Executor following her death. As I live 250 miles away I was especially grateful for the quality of the service which enabled the sale to go through with the minimum of fuss. Thanks again and I would recommend this company to any one looking to sell in the North East.
Hi Ken, Thank you for the kind review and the recommendation. We enjoyed working with you to sell your sister bungalow and wish you all the best for the future. Kind Regards Warren
5/5
GoogleWe received an excellent, professional service from the whole team at the Chapel House branch. They went above and beyond their remit to secure the sale of my dad's property. They kept us well informed throughout the whole process, which was very important to us. They were also kind and understanding at a very difficult and sad time for us. Without any hesitation we would recommend Reeds Rains
Hi Colin, Thank you for your kind review. It was a pleasure to work with yourself and Elaine to sell the bungalow. Please let me know if you need anything else and may I wish you both the best for the future. Kind Regards Warren
5/5
GoogleGreat experience dealing with Emma, very with helpful with the completion of our property.
Thank you so much for your kind words! We're delighted to hear you had a great experience. Wishing you all the best in your new home!
5/5
GoogleI had a great experience with them, and they provided valuable insights and guidance.
Thank you so much for the 5-star review! 🌟 We're thrilled to hear that you had a great experience and we're always here if you need anything in the future! …
1/5
GoogleI have bought my first property, it's underneath a property managed and maintained by these idiots. My property has been damaged by this property, and now the maintenance lead is refusing to take my call. This company is slimy, take your services elsewhere.
Hello Paul, I'm sure our maintenance team will be working to resolve the issues as soon as possible so you can enjoy your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds Rains,'s Chapel House office has 117 reviews across two platforms: 115 on Google, 2 on Facebook.
Reeds Rains, Chapel House is rated 4.8 out of 5 across all 117 reviews, and 4.8 out of 5 on Google from 115 reviews.
Reeds Rains, Chapel House, 6 Shopping Centre, Hillhead Park Way, Chapel House, NE5 1DT.
