Trusted Agent profile · Newcastle Upon Tyne
★★★★★
137 reviews across 2 platforms
6 Shopping Centre, Hillhead Park Way, Newcastle Upon Tyne, NE5 1DT
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains, Chapel House's office in Newcastle Upon Tyne, at 6 Shopping Centre, is rated 4.8 out of 5 across 137 reviews on two platforms, including 135 Google reviews rated 4.8.
Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
5/5
GoogleA fantastic team and service! Excellent communication and problem solving throughout the process. I would definitely recommend.
Hi Emma, Thank you for taking the time to leave us a review and recommend our services. Kind Regards Warren
5/5
GoogleExtremely efficient and thorough. Communication is excellent and no stone left unturned when marketing and getting potential buyers . Very professional company and fully recommend.PositiveResponsiveness, Quality, Professionalism
Hi Adrian, Thank you for your kind and positive review. It was great dealing with you and if you need any help in the future then please just give us a call. Kind Regards Warren
5/5
GoogleArranged a valuation with Warren, having been let down by another agent. Warren scheduled us at very short notice, and couldn't have been more helpful or informative during his visit.
Hi Lee, Thank you for your kind words and allowing us to value your property. I am pleased you are happy with the service you have been given so far. Kind Regards Warren
5/5
GoogleThe service from everybody at chapel house has been brilliant marketed the property and had it sold in 5 days. Would highly recommend and would certainly use again
Hi Chris, Thank you for the great review. I am pleased we where able to sell your property quickly and for a great price. Please let me know if there is anything else we can help you with. Kind Regards Warren
5/5
GoogleSince 2004, I have had continuous great service from the Team (Alison Julie & Gemma) at Reeds Rains, Chapel House, Newcastle Upon Tyne for the letting of 2 properties and their eventual sale this year. I always felt that they easy to contact by phone and were looking after my interests during and in between lettings. I'd strongly recommend this team to any Landlord.
1/5
GoogleInitial negotiation sells fee is one thing the final sales fees charged is higher beware !!
Hi Stephen, Thank you for your review. I am sorry you felt the fee we charged was different from the original fee agreed. We do pride ourself on our fee structure and the clarity around the fees we charge and this is why we go through each agreement with the seller in person. I know you had a few agents out so I am pleased in the end we valued your house higher and achieved a better price. May I take this opportunity to wish you all the best for the future. Kind Regards Warren
5/5
GoogleAlison and her colleagues responded quickly to my requests and chased solicitors up when required. No complaints from us. Thank you for your help.PositiveResponsiveness, Professionalism
Thank you Peter for your kind words, we are pleased that we were able to help. Hope you are both well and stay safe. Alison
5/5
GoogleVery helpful & professional. Alison & Paula always answered all queries quickly & advised on all matters.Very pleased with the service.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Mike for your lovely review. We are always here to help.
5/5
GoogleVery helpful during every stage. Never had to chase them for information and they were happy to adapt to suit your needsPositiveResponsiveness, Professionalism
Thank you Jemma for your lovely review we really appreciate it.
5/5
GoogleFriendly helpful staff, have helped massively through the whole process
Hi Luke, Thank you for your kind review. It was great to work with you during the process of you purchasing your property and please feel free to call us if you need any further help in the future. Kind Regards Warren
5/5
GoogleGreat service given by Alison, Paula and Gemma in the Chapel House office, would certainly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Val for your lovely words. It is always a pleasure dealing with you.
5/5
GoogleTHEY ARE THE BEST AND VERY PROFFESIONAL.
Hi Timothy, Thank you for your great review. We hope you have settled into your new rental property and if you need anything else then please just let us know. Kind Regards Warren
5/5
GoogleVery efficient service , the staff were always available when I had any questions. The house sale went through very smoothly after only being on the market for a month. The staff have a great knowledge of the area and are aware of the amenities and property values . I wouldn't hesitate to use them again.
5/5
GoogleAlways kept in touch, staff pleasant.
Hi Valerie, Thank you for your kind review. If there is anything else you need please just let us know. I also know communication is very important to our branch so I will pass your kind words onto our team. Kind Regards Warren
5/5
GoogleWow 5 out of 5 Alison from reeds and rains was knowledgable, honest and very politePositiveQuality, Professionalism
Thank you so much Paul, it was a pleasure to meet you and to see your lovely bungalow. I am sure when the finishing touches are done, we will have no problem selling or letting it for you. Kind Regards Alison
4/5
GoogleWarm welcoming staff.
Hi Pauline, Thank you for taking the time to leave us a review. If you need anything in the future please let us know. Kind Regards Warren
5/5
GoogleFriendly staff and excellent communication throughout the buying process. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Tonicha for your lovely words. May we wish you all the best in your first new home.
5/5
GoogleI recently purchased a property with Reeds Rains Chapel House branch a great team Alison Gemma and Julie. I can certainly recommend them. Always kept in touch by phone email. Arranged viewings at your convenience. Clarified information when needed. Always helpful and understanding as moving house always a stressful time.
4/5
GoogleProfessional from start to finsh and very helpful xPositiveResponsiveness, Quality, Professionalism, Value
Thank you Juanita. We are so pleased that you finally got into your new home after your first sale fell at the last moment due to unforeseen circumstances but we are glad that we got you another buyer so you still get the house of your dreams. Wishing you all the best in your new home. Alison, Jemma & Paula
5/5
GoogleI cannot recommend the team at Reed Rains highly enough. Throughout the process of my sale and purchase I found all the staff to be very professional, efficient and most of all supportive. This estate agent provides a good value for money service that I would not hesitate to use again.
5/5
Googleexcellent and very friendly and fair
Hi Susan, Thank you for your positive feedback and please let us know if there is anything else you need. Kind Regards Warren
5/5
GoogleThe whole journey from scheduling of viewings to completion was smooth.
Thank you Emmanuel for your kind word. All the best in your new home from us all at Reeds Rains Chapel House
5/5
GoogleAlison and Paula gave excellent service throughout, highly recommend!
Thank you Mr & Mrs Johnson for your kind words and recommendation. Alison
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
